VIII. MARCO METODOLÓGICO
4. La documentación del procedimiento
Goal 1: Provide a safe, flexible, and effective learning environment for all.
Objective 1.1 - Deliver appropriate and challenging curricula through face-to-face, blended, and virtual learning environments
Strategy 1.1.1 - Provide access to online learning opportunities through FCPS Online Campus.
Evidence/Measure 1.1.1.1 - Describe the type and number of courses offered
through FCPS Online Campus. P. 40
Evidence/Measure 1.1.1.2 - Report on student enrollment in FCPS Online
Campus courses. p. 40
Strategy 1.1.2 - Provide access to web-based content, tools and collaborative spaces to promote greater flexibility and engagement for both educators and learners.
Evidence/Measure 1.1.2.1 - Describe FCPS 24-7 Learning usage trends. p. 41 Appendix F Evidence/Measure 1.1.2.2 - Describe the use of web 2.0 technologies such as
wikis, blogs, and podcasts in FCPS. p. 41
Evidence/Measure 1.1.2.3 - Report on FCPS eCART activity. p. 42 Appendix F Strategy 1.1.3 - Provide interactive communication capabilities between students, parents, teachers and support staff.
Evidence/Measure 1.1.3.1 - Describe how FCPS 24-7 Learning facilitates communication between students, parents, teachers, and schools.
p. 41 Appendix F Evidence/Measure 1.1.3.2 - Describe how student academic progress is reported
to parents. pp. 41, 67
Evidence/Measure 1.1.3.3 - Describe the number of Parent Accounts for FCPS 24-7 Learning.
p. 41 Appendix F Evidence/Measure 1.1.3.4 - Describe how SEA-STARS facilitate communication
between students, parents, teachers, and school. p. 67
Objective 1.2 - Provide the technical and human infrastructure necessary to support real, blended, and virtual learning environments.
Strategy 1.2.1 - Provide resources and support for one School-Based Technology Specialist (SBTS) at each elementary, middle, and high school to assist teachers in integrating technology into teaching and
learning.
Evidence/Measure 1.2.1.1 - Describe the allocation of SBTSs to schools. pp.47, 55 Evidence/Measure 1.2.1.2 - Describe the services provided by SBTS to schools. pp.47, 55 Evidence/Measure 1.2.1.3 - Describe the resources and support provided to SBTS
by the SBTS Management section. pp.47, 55
Strategy 1.2.2 - Provide technical support to ensure that technology and infrastructure is operational, secure, and properly maintained.
Evidence/Measure 1.2.2.1 - Describe the technical support provided to schools,
programs, and central offices. p. 54
Evidence/Measure 1.2.2.2 - Describe the function of the IT Service Desk. p. 54 Evidence/Measure 1.2.2.3 - Describe the allocation of TSSpec support to schools. p. 54 Evidence/Measure 1.2.2.4 - Describe the resources and support provided by the
IT Fast Team. p. 54
Evidence/Measure 1.2.2.5 - Describe the level of service incidents which meet established service level agreements.
p. 54 Appendix F Strategy 1.2.3 - Provide a comprehensive and functional technology infrastructure.
Evidence/Measure 1.2.3.1 - Describe the FCPS Wide Area Network (WAN) architecture
p. 61 Appendix F
Evidence/Measure 1.2.3.2 - Describe the level of WAN availability (uptime). p. 61 Appendix F Evidence/Measure 1.2.3.3 - Describe the extent to which wireless access has
been implemented in every school.
p. 61 Appendix F Evidence/Measure 1.2.3.4 - Numerate the hardware resources in the FCPS
enterprise. Appendix F
Evidence/Measure 1.2.3.5 - Describe the role of the Network Operations Center
in maintaining a functional infrastructure. p. 61
Evidence/Measure 1.2.3.6 - Describe the relationship between multi-year
strategic planning and the support model. pp.17-19
Objective 1.3 - Provide high-quality professional development to help educators create, maintain, and work in a variety of learner-centered environments.
Strategy 1.3.1 - Provide professional development opportunities in a variety of contexts and delivery modes that serve all FCPS educators.
Evidence/Measure 1.3.1.1 - Describe the resources and support provided by
SBTS to enable teachers to meet instructional needs of students and teachers. pp. 47, 54
Evidence/Measure 1.3.1.2 Describe the training provided by the departments of
Instructional Services and Special Services. pp. 36,47
Strategy 1.3.2 - Identify, develop, disseminate and maintain resources to support the effective integration of technology in all curricula.
Evidence/Measure 1.3.2.1 - Describe how the Curriculum Repository and FCPS eCART empower educators to create a flexible and adaptable learning
environment.
p. 42
Evidence/Measure 1.3.2.2 - Describe how professional development assists
educators to create flexible and adaptable learning environments. p. 47 Goal 2: Engage students in meaningful curricular content through the purposeful and effective use of technology.
Objective 2.1 - Support innovative professional development practices that promote strategic growth for all educators and collaboration with other educators, content experts, and students.
Strategy 2.1.1 - Describe the types, scope, and delivery modes of the professional development offered.
Evidence/Measure 2.1.1.1 - Describe the role of My PLT in facilitating the
delivery of professional development opportunities. p. 49 Evidence/Measure 2.1.1.2 - Describe the role of eLearn IT in delivering
professional development opportunities. p. 48
Evidence/Measure 2.1.1.3 - Describe the North TIER Partnership and other
professional development services. p. 50
Objective 2.2 - Actualize the ability of technology to individualize learning and provide equitable opportunities for all learners.
Strategy 2.2.1 - Provide reasonable access to Internet-connected devices that offer students the flexibility to learn anytime, anywhere.
Evidence/Measure 2.2.1.1 - Describe the student to computer ratio. Appendix F Evidence/Measure 2.2.1.2 - Describe Internet-connected devices by school level. Appendix F Evidence/Measure 2.2.1.3 - Provide vehicles for the greater FCPS community to
purchase computers and other computing devices for personal use at a discount. p. 24, 26 Strategy 2.2.2 - Provide visual resources which enhance professional development and instructional practice.
Evidence/Measure 2.2.2.1 - Describe the operations of the Fairfax Network,
including its partnerships, grants, program design, and distribution. p. 44 Evidence/Measure 2.2.2.2 - Describe the instructional programming offered. p. 44 Evidence/Measure 2.2.2.3 - Describe the quality of the Fairfax Network. pp. 44, 59 Evidence/Measure 2.2.2.4 - Describe the use of Learn 360 streaming in FCPS. pp. 38, 41,
44 Strategy 2.2.3 - Provide and maintain targeted and appropriate assistive technology
Evidence/Measure 2.2.3.1 - Describe the assistive technology services and
support provided to special education students. p. 45
Evidence/Measure 2.2.3.2 - Describe how students with disabilities receive
assistive technology support through the annual IEP process. p. 45 Objective 2.3 - Facilitate the implementation of high-quality Internet safety programs in schools.
Strategy 2.3.1 - Describe the FCPS Internet Safety Program.
Evidence/Measure 2.3.1.1 - Identify and describe the major components of the
FCPS Internet Safety Program. p. 50
Evidence/Measure 2.3.1.2 - Describe how the greater FCPS community is
provided access to Internet safety information and resources. p. 50 Evidence/Measure 2.3.1.3 - Share the FCPS Internet Safety homepage where
many resources, including the FCPS Online Safety brochure may be found. p. 50 Evidence/Measure 2.3.1.4 - Describe the numbers of instructional staff that have
completed required training. p. 50
Strategy 2.3.2 - Maintain a threat-free network environment.
Evidence/Measure 2.3.2.1 - Describe how FCPS maintains a threat-free
environment. p. 63
Evidence/Measure 2.3.2.2 - Describe the technical security services for
maintaining a threat-free network environment. p. 63
Evidence/Measure 2.3.2.3 - Provide copies of policies which help create a
threat-free network environment. Appendices
GOAL 3: Afford students with opportunities to apply technology effectively to gain knowledge, develop skills, and create and distribute artifacts that reflect their understandings.
Objective 3.1 - Provide and support professional development that increases the capacity of teachers to design and facilitate meaningful learning experiences, thereby encouraging students to create, problem solve, communicate, collaborate, and use real-world skills by applying technology purposefully.
Strategy 3.1.1 - Identify information and resources that increase the capacity of teachers to design meaningful learning experiences.
Evidence/Measure 3.1.1.1 - Describe FCPS 24-7 Learning. p. 41 Appendix F
Evidence/Measure 3.1.1.2 - Describe FCPS eCART as an instructional resource. p. 42 Appendix F
Training Services.
Strategy 3.1.2 - Promote the safe and responsible use of social media.
Evidence/Measure 3.1.2.1 - Describe the use of social media tools, such as blogs, wikis, and podcasts.
p. 41 Appendix F Strategy 3.1.3 - Provide opportunities for students to participate in global communication.
Evidence/Measure 3.1.3.1 - Describe the FCPS strategic intent in relation to
global communication, collaboration, and awareness. pp. 7, 36 Evidence/Measure 3.1.3.2 - Describe projects which support global
communication and awareness. p. 36
Objective 3.2 - Ensure that students, teachers, and administrators are ICT (Information and Communications Technology) literate.
Strategy 3.2.1 - Establish and promote ICT literacy as an institutional imperative.
Evidence/Measure 3.2.1.1 - Describe the FCPS strategic intent in relation to
student technology use. pp. 7, 36
Strategy 3.2.2 - Provide all students with age appropriate, hands on experience using technology throughout their academic career.
Evidence/Measure 3.2.2.1 - Describe Elementary School initiatives which support
this objective. p. 36
Evidence/Measure 3.2.2.2 - Describe Middle School initiatives and classes which
support this objective. p. 36
Evidence/Measure 3.2.2.3 - Describe High School initiatives and classes which
support this objective. p. 36
Evidence/Measure 3.2.2.4 - Describe other instructional initiatives in support of this objective.
pp. 36, 45, 47
Appendices:
C, D, E Strategy 3.2.3 - Provide and support professional development focused on the acquisition and applications of ICT skills.
Evidence/Measure 3.2.3.1 - Describe professional development opportunities for
Elementary School instructional staff to develop and apply ICT skills. pp. 36, 47 Evidence/Measure 3.2.3.2 - Describe professional development opportunities for
Middle School instructional staff to develop and apply ICT skills. pp. 36, 47 Evidence/Measure 3.2.3.3 - Describe professional development opportunities for
High School instructional staff to develop and apply ICT skills. pp. 36, 47 Objective 3.3 - Implement technology-based formative assessments that produce further growth in content knowledge and skills development.
Strategy 3.3.1 - Provide an enterprise-wide, web-accessible formative assessment system for all FCPS K-12 educators.
Evidence/Measure 3.3.1.1 - Describe the FCPS Curriculum Repository.
p. 42 http://www.fcp s.edu/is/instruc tionaltechnolog y
Evidence/Measure 3.3.1.2 - Describe the formative assessment tool.
p. 42 http://www.fcp s.edu/is/instruc tionaltechnolog y
Evidence/Measure 3.3.1.3 - Describe the formative assessment reporting system.
Evidence/Measure 3.3.1.4 - Describe the implementation of the formative assessment system.
Strategy 3.3.2 - Integrate the use of curricula, instruction, and formative assessment in daily instructional practice.
Evidence/Measure 3.3.2.1 - Describe how FCPS integrates curricula, instructional resources, and best practices into FCPS eCART.
p. 42 http://www.fcp s.edu/is/instruc tionaltechnolog y
Evidence/Measure 3.3.2.2 - Describe how teachers use formative assessment data to shape their instructional practice.
pp. 42, 68 http://www.fcp s.edu/is/instruc tionaltechnolog y
Evidence/Measure 3.3.2.3 - Describe the usage levels of FCPS eCART.
pp. 42, 68 Goal 4: Provide students with access to authentic and appropriate tools to gain knowledge, develop skills, extend capabilities, and create and disseminate artifacts that demonstrate their understandings.
Objective 4.1 - Provide resources and support to ensure that every student has access to a personal computing device.
Strategy 4.1.1 - Provide a robust computer replacement program.
Appendix F Evidence/Measure 4.1.1.2 - Describe how the student to standard computer
ratio is monitored.
p. 22 Appendix F Strategy 4.1.2 - Provide tools that extend students’ capabilities.
Evidence/Measure 4.1.2.1 - Describe available instructional technology tools at a school and enterprise level.
pp. 36 Appendix F
Evidence/Measure 4.1.2.2 - Describe course specific technology tools. pp. 36 Appendix F Evidence/Measure 4.1.2.3 - Describe technology tools that students have
available through FCPS 24-7 Learning. p. 41
Strategy 4.1.3 - Monitor and report on the digital-divide.
Evidence/Measure 4.1.3.1 - Define the digital-divide. Appendix F Evidence/Measure 4.1.3.2 – Describe key metrics which assist us in monitoring
the extent of the digital-divide in FCPS. Appendix F
Objective 4.2 - Provide technical and pedagogical support to ensure that students, teachers, and administrators can effectively access and use technology tools.
Strategy 4.2.1 - Provide a comprehensive systemwide view of the technical capacity of each school and school program.
Evidence/Measure 4.2.1.1 - Describe the School Technology Profile process and
its role in making purchase decisions and determining technology allocations. p. 21 Strategy 4.2.2 - Provide timely and effective technical support to ensure that all tools and the network are available when needed.
Evidence/Measure 4.2.2.1 - Describe the Request IT support system and Service Level Agreements (SLAs).
pp. 54 Appendix F Evidence/Measure 4.2.2.2 - Describe the function of the IT Functional
Application Support Team (FASTeam). p. 54
Evidence/Measure 4.2.2.3 - Describe the services provided by the Special
Services Support Team. pp. 67
Strategy 4.2.3 - Conduct an annual Instructional Use Survey and share key results.
Evidence/Measure 4.2.3.1 - Percent of instructional staff who use technology
productivity tools daily or weekly (Goal 95%). Appendix F
Evidence/Measure 4.2.3.2 - Percent of instructional staff who use technology to
support student learning daily or weekly (Goal 90%). Appendix F Evidence/Measure 4.2.3.3 - Percent of instructional staff which use FCPS 24-7
Learning daily or weekly (Goal 80%). Appendix F
Evidence/Measure 4.2.3.4 - Percent of instructional staff who use FCPS eCART
assessments daily, weekly, or monthly (Goal 50%). Appendix F Evidence/Measure 4.2.3.5 - Percent of Standard SOL tests delivered online (Goal
100% by 2013). Appendix F
Objective 4.3 - Identify and disseminate information and resources that assist educators in selecting authentic and appropriate tools for all grade levels and curricular areas.
Strategy 4.3.1 - Describe how appropriate, authentic, and effective instructional technologies are selected.
Evidence/Measure 4.3.1.1 - Describe the Technology Integration Cycle. p. 23 Evidence/Measure 4.3.1.2 - Describe how the departments of Information
Technology, Instructional Services, and Special Services collaborate on technology selection.
pp. 11, 13, 23, 36
Evidence/Measure 4.3.1.3 - Describe the role of the Technology Architecture and Assessment section in evaluating new and emerging technologies.
pp. 23, 24.
53
Evidence/Measure 4.3.1.4 - Describe how FCPS implements new technologies. pp. 16, 21-4, 36
Strategy 4.3.2 - Identify and disseminate information about new and emerging technologies.
Evidence/Measure 4.3.2.1 - Describe how new and emerging technologies are incorporated into instructional practice and to meet technical requirements.
pp. 16, 21-4, 36
Evidence/Measure 4.3.2.2 - Describe the role of pilot projects in FCPS. pp. 16, 21-4, 36
Evidence/Measure 4.3.2.3 - Describe the IT project request process. pp. 16, 21-4, 36
Goal 5: Use technology to support a culture of data-driven decision making that relies upon data to evaluate and improve teaching and learning.
Objective 5.1 - Use data to inform and adjust technical, pedagogical, and financial support.
Strategy 5.1.1 - Use data to inform strategic plans and purchases.
Evidence/Measure 5.1.1.1 - Describe how FCPS uses data to inform strategic plans and purchases.
pp. 16, 21-4, 36
Evidence/Measure 5.1.1.2 - Describe the IT Continual Service Improvement
(IT-CSI) program. p. 58
Evidence/Measure 5.1.1.3 - Describe how School Technology Profiles establish technology targets to support FCPS instructional programs and provide guidance in making local or central purchases decisions and allocations.
p. 21
Strategy 5.1.2 - Conduct an annual IT customer survey to assess customer satisfaction level.
Evidence/Measure 5.1.2.1 - Describe the survey results. pp. 57-58 Appendix F Evidence/Measure 5.1.2.2 - Achieve average ratings of at least 90%, in ‘Customer
Interaction, Relations, and Resources’.
Appendix F
Evidence/Measure 5.1.2.3 - Achieve average ratings of at least 90% in
‘Effectiveness and Efficiency of IT Support’.
Appendix F
Evidence/Measure 5.1.2.4 - Achieve average ratings of at least 90% in
‘Technology Availability, Support, and Training’.
Appendix F
Evidence/Measure 5.1.2.5 - Achieve average ratings at least 90% on IT service request surveys.
Appendix F
Strategy 5.1.3 - Conduct an annual instructional technology use survey.
Evidence/Measure 5.1.3.1 - Describe the survey results. pp. 57-58 Appendix F
Evidence/Measure 5.1.3.2 - Describe dissemination of the survey results. pp. 57-58 Appendix F Strategy 5.1.4 - Conduct an annual multi-year needs assessment.
Evidence/Measure 5.1.4.1 - Describe the results of the annual multi-year needs
assessment. p.18
Objective 5.2 - Provide support to help teachers disaggregate, interpret, and use data to plan, improve, and differentiate instruction.
Strategy 5.2.1 - Provide timely formative and summative assessment results to instructional, administrative, and support staff in a web-accessible central support system.
Evidence/Measure 5.2.1.1 - Describe EDSL and its role in providing access to
relevant and current summative assessment data. p. 68
Evidence/Measure 5.2.1.2 - Describe EDSL eCART and its role in providing access to relevant and current formative assessment data.
p. 68
Evidence/Measure 5.2.1.3 - Describe the support and training model for accessing and interpreting EDSL and EDSL eCART data.
p. 68
Evidence/Measure 5.2.1.4 - Describe the types, scope, and detail level of the data.
p. 68
Evidence/Measure 5.2.1.5 - Describe the levels of role-based access. p. 68 Strategy 5.2.2 - Provide a comprehensive Special Education Administrative System for Targeting and Reporting Success (SEA-STARS).
Evidence/Measure 5.2.2.1 - Describe the primary functions of SEA-STARS. p. 67 Evidence/Measure 5.2.2.2 - Describe the training and support model for SEA- p. 67
STARS.
Evidence/Measure 5.2.2.3 - State the percentage of Individualized Instructional
Plans (IEP) available through SEA-STARS. p. 67
Evidence/Measure 5.2.2.4 - State the number of special education staff trained. p. 67 Strategy 5.2.3 - Describe the role of Librarian and SBTS in training teachers to disaggregate, interpret, and use data for instructional improvement.
Evidence/Measure 5.2.3.1 - Describe the types of resources disseminated. p. 47 Evidence/Measure 5.2.3.2 - Describe the dissemination processes. p. 47 Evidence/Measure 5.2.3.3 - Describe how these resources help SBTS use student achievement data to inform teachers about ways to improve instructional technology to enhance student learning during PLC meetings or discussions.
p. 47
Objective 5.3 - Promote the use of technology to inform the design and implementation of next generation standardized assessments.
Strategy 5.3.1 - Provide the ability to implement division-level or teacher-developed formative assessments.
Evidence/Measure 5.3.1.1 - Describe how the FCPS eCART implementation and best-practices promote and inform the design and delivery of formative assessments.
p. 42
Evidence/Measure 5.3.1.2 - Describe the purpose of FCPS eCART-delivered, division and teacher-level formative assessments, which include both multiple choice and non-multiple choice items.
p. 42
Goal 6: Operate an efficient IT organization.
Objective 6.1 - Use data to demonstrate the efficiency of the Department of Information Technology.
Strategy 6.1.1 - Compare the Department of Information Technology to national and industrial benchmarks.
Evidence/Measure 6.1.1.1 - IT Operating Budget per employee meets or exceeds the national benchmark.
Appendix F
Evidence/Measure 6.1.1.2 - IT Professionals as a percentage of employees meets or exceeds the national benchmark.
Appendix F
Evidence/Measure 6.1.1.3 - Ratio of computers per technician meets or exceeds the national benchmark.
Appendix F
Evidence/Measure 6.1.1.4 - IT Service Desk Level 1 First Call Resolution meets or exceeds industry benchmark to resolve 65% of calls at Level 1.
Appendix F