Procedimiento de Auditoría de Recursos Humanos

This book has hinted at the struggle between freedom and control. I believe that this historic struggle between these two powerful forces is attributable to the basic nature of our two brains. The human head actually contains a left brain and a right brain,

connected by the cerebral cortex.

In trying to understand my own brain and that of a great inventor who worked for me at Bell Laboratories, I developed a model of the left brain and the right brain. This creative inventor, BC, has 66 patents. One day he was assigned to my group. I was called in by my department head, GL. Gl is a meticulous, organized, methodical business manager.

He told me, “I am putting BC in your group. I would like you to figure out why we don’t understand what he has invented for ten years. We always seem to discover that he was right and we should have put his ideas in our products years earlier.” I took that as a challenge.

I asked BC for copies of all of his memos and patents. I immersed myself in reading them. What I found was stream of consciousness thinking that jumped from here to there, then back, up, down, left, and forward. BC’s memos were a recording of his search paths in creating the invention.

Reading them sparked beautiful images in my mind. I could quickly see that BC was using his right brain in his creation. When I looked at his writing it was very clear to me that a left brain manager such as GL had an very hard time reading the material. It did not follow a “logical sequence.”

I began to realize that the left brain is the serial brain. It processes numbers and tokens and does sequential steps - one, two, three, four. The tokens it processes are words or numbers. It has very limited storage, so before it takes in any words or numbers, it has to evaluate their worth. If it judges that the numbers or words are of value, it will accept them and store them. If it judges them of no value, it rejects them. This seemed to be the brain most developed in GL.

The right brain takes in images. It has virtually unlimited storage, because it stores images holographically. It therefore does not need to filter information. The right brain accepts all images and stores them.

Internally this creates a retrieval problem. The images must be somehow associated with an idea, or thought, or word to aid retrieval. When given a new image, the right brain seems to make an association based on “looks like ...” , and throws the new image in a pile. Each incoming image is loosely associated with known piles. There is nothing particularly binding about the organization. It is just a convenient way for the right brain to heap things into the memory.

The left brain, however, is very organized. Everything is placed in a neat tidy box and organized, alphabetized, numbered, serialized.

Some say the left brain is linear and the right brain is nonlinear. Those words are loosely descriptive but not precise. The two brains look like the desks of two different people. GL’s desk was always uncluttered, neat, and efficient. BC’s desk, and in fact his entire office, was a collection of books and papers, piled here, piled there, piled everywhere. For BC, it was efficient. For GL, his office was efficient. Their exterior environment reflected the brains they were most accomplished at using.

Each brain seems to have its own goal. The left brain wants the entire world to be a simple set of steps - one, two, three, four. It wants to exert control on the world, control over others, control over everything. Let’s get organized.

The right brain, however, likes its fluency and its freedom. It sees big pictures and small pictures and interchanges them rapidly. Its goal is to maintain this freedom, this

fluency, this ability to express itself.

The left brain is the brain of a Roman emperor with an organized state, highly trained armies, and codes of law. The right brain is the brain of Genghis Khan and his raiders, who took their horses and swept across all of Asia and Europe. They wanted to go to the ends of the Earth - ride free, ride far, and sack Rome.

Seeds of the historic struggle between control and freedom, then, lie within the anatomy of each and every person. The creative right brain needs and seeks freedom. The orderly left brain needs and seeks control. Each is naturally suspicious of the other, since they have opposite goals. But for any creative person to succeed, they must learn to make their two brains cooperate.

I realized that this was BC’s problem. After I explained my brain models to BC, I gave him a challenge. I said, “BC, this is how the two brains work. You are an inventor and you think very clearly. Think of how your left brain works. Then I would like you to write your next memo, not the way you have been writing your memos for 35 years, but for a left brain person. You have to take those grand images and relationships that you see in your right brain and convert them to simple, sequential, serial, logical language for your left brain. Do that within your own head. Then put it down on paper.”

The result was one of the best memos I have ever read. It outlined a new invention in clear, logical, convincing prose that included its economic ramifications.

In my own research I have learned to use both sides of my brain effectively. As I study problems I am constantly asking myself, “What do I see ?” I take in images and associate them with other images. I have discovered that an interesting phenomenon happens. Even the right brain is somewhat limited by the associations or links between

images that it has already stored. Occasionally it will bring in a picture that doesn’t seem to fit in any pile.

It has a choice of starting a new pile, or inventing some new association. Sometimes it will create a new association that links two previously disconnected piles. Suddenly, the images merge into a new concept. Then that linkage suggests another association, and more piles are suddenly linked. Suddenly, a new structure, a new concept, a new understanding exists. It happens in a flash.

When this occurs, a great surge of electric current passes through the body. This is the

“Eureka!” moment of discovery. I call these new links Diane links. They are named after a fellow airline passenger who politely listened to my explanation of this process while I verbalized it for the first time. I am sure that when this happened, I was

undergoing a creative Sudden Impulse.

That act of verbalization was me conveying what I knew and understood on the right side, through the cerebral cortex, into structured language on the left side of my brain.

This process of right brain to left brain conversion is critical. It is the key to translating new ideas, concepts, inventions, and visions into plans, tasks, and actions that make them happen. It is what lies behind the old saying, “Plans make dreams come true.” To succeed, we must master this verbalization process. So we need to understand the struggle between our two brains.

Each brain seems to mistrust the other. Our left brains view our right brains as

“... disorganized, spacey, and frivolous.” Our right brains view our left brains as

“... bean-counting, dogmatic, and stupid.” Each brain views the other as, ”They do not understand what we are really talking about.”

Mind you, this is not a discussion of other people in our company. This is your two brains discussing each other. Is it any wonder that this pattern of behavior is reflected in our organizations and our outside environment?

There is an electrical connection in this brain model, as well. The brain is an

electrochemical storage unit. The thoughts, words, and images that we store end up as electric currents flowing in various parts of the brain. We create our own highly

customized and organized piece of the universal electric field.

It seems to be true that the electricity flowing at the time of storage of a word or image creates an emotional response that is permanently stored with that image. If the “write voltage” is high, when we access that voltage later the “read voltage” is also high.

Events experienced with a great deal of emotion are recalled with a great deal of emotion. Remember, emotions are electric currents.

Increased current flows aid in recall of all images. At those times when our natal antenna is picking up a lot of energy, our recall mechanisms work better. I can recall

childhood events clearly and vividly when in the proper state of mind. They are as clear and as bright as the moment they happened. They are like incredible video tapes of my childhood. I can even fast forward and rewind them.

This knowledge can be used to aid memory recall. When we want to remember something, we need to put ourselves into a high current state.

This can be done by linking the thought with one that already has some “emotion”

associated with it, such as “This changes everything.” Then when we are trying to recall something, we similarly can improve our recall efficiency by putting ourselves into a high current state. Recalling past, pleasant, similar high energy events can set the tone for improved recall in the current setting. For example, a student taking a test can recall a previous test on which they excelled.