EL MANEJO DEL COLMENAR
PONERLAS “DONDE SIRVEN”
The process of configuring On-Net Dialing consists of the following tasks:
•
Planning and Configuring the Dialing Plan•
Adding Sites•
Associating an Extension Prefix with a Site•
Assigning User ExtensionsEach of these tasks is addressed in more detail below.
Enabling On-Net Dialing is an irreversible process that makes permanent changes to the database. Thus, you should plan carefully before proceeding with any configuration changes.
6.4.1.1
Planning and Configuring the Dialing Plan
Assigning extension prefixes to a specific digit must be done all at once. Once the dialing plan window (shown below) has been configured and saved, there is no way to make changes to the extension prefix assignments without erasing the database and starting all over. Therefore, we recommend carefully planning and reviewing your dialing plans before configuring the dialing plan window.
To configure the dialing plan via Director, follow the procedure below: Step 1 Launch ShoreWare Director and enter the user ID and password.
Step 2 Click on the Administration link to expand the list (if it has not already been expanded).
Step 3 Click on the System Parameters link and then the Dialing Plan link to display the Edit Dialing Plan window, as shown below:
Figure 6-6 Configuring dialing plan
Step 4 Click on the drop-down menu to the right of the desired digit and select the number of digits you would like the extension prefix (i.e. site code) to contain. Extension prefixes can range from 1 to 7 digits in length. The leading digit determines the length of the prefix. Extension prefixes with different leading digits do not have to contain the same number of digits.
Step 5 Repeat this process for any other extension prefixes, unused extensions, or trunk access codes.
Step 6 Click Save to store your changes. The Configure Extension Prefix Warning dialog box (similar to the one shown below) appears with a list of each of the sites in your system.
Chapter 6: Dialing Plan Planning and Installation Guide
Figure 6-7 Make sure to back up your system before clicking Save
The Extension Prefix Warning message lists each site in your system. Next to the list of sites you will find a blank field that requires you to enter the desired extension prefix.
NOTE This prefix will be applied to every dialable number at that particular site, so if the site is an existing one, they will see their phone numbers converted to the new prefix.
System extensions are not associated with a hard port in the system. They are always global and will have a user number and a null extension prefix. Therefore, these system extensions are not affected by changes made to the extension prefix in the Edit Dialing Plan window. Only dialed numbers (user extensions, menus, workgroups, distribution lists) are affected by changes to the extension prefix. Step 7 Click the Save button to store your changes.
6.4.1.2
Adding Sites
You can add the sites via ShoreWare Director before configuring your dialing plan (or alternatively, you can configure your dialing plan and then add sites at a later time). To add a site via Director, follow the procedure below:
Step 1 Launch ShoreWare Director and enter the user ID and password.
Step 2 Click on the Administration link to expand the list (if it has not already been expanded).
Step 3 Click on the Sites link.
Step 4 Click on the “Add a new site” in drop-down menu and select the country where the site will be added.
Figure 6-8 Add a new site
Step 6 Enter the name of the site, along with all other relevant information, in the appropriate fields. (Refer to the “ShoreTel Sites” chapter in the ShoreTel 12: System Administration Guide for additional information on con-figuring this
window.)
The Extension Prefix field will not appear in this window until after you have modified the Dialing Plan window (which is our next task).
Step 7 Click Save to store your changes.
Step 8 Repeat this process to add any other sites that you would like to include in the dialing plan.
Once you have created the dialing plan and saved your dialing plan
configurations, you can return to the Edit Sites window in Director to verify that the changes have been propagated throughout the system. By clicking on the name of the site, you will see an Extension Prefix field. The field should be populated with the value entered in the Extension Prefix Warning window, as shown in the window below:
Chapter 6: Dialing Plan Planning and Installation Guide
6.4.1.3
Adding Users to the System
When the On-Net Dialing feature has been enabled and the extension prefix for a site has been updated, the first new user added to the system may not receive the site's new prefix. (This is due to cookies in the system populating the new user's extension with old and outdated information.) However, after this first user has been added, subsequent users will have their extensions automatically populated with the correct site prefix.
NOTE User numbers can vary in length from 3 to 5 digits. All user numbers in the system must be the same length.