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Guide used for provincial, project related officials Questions to ask officials

Name of official:

Position (job title):

What involvement do/did you have in the project?

How long have you been/were you involved?

Details of project:

1. What is the name of the project, and where is it?

2. When was the project built and completed?

3. Who commissioned the project, and paid for it (e.g. provincial housing dept, national housing dept)?

4. How many houses were built?

5. Do you know the total budget of the project, and cost per house?

6. Did all of these use AT? If not, how many (or what proportion) did?

7. Do you know the financial implications of using AT – was it cheaper or more expensive than using conventional techniques?

8. Who constructed the houses (company?)/ when/where.

9. What type of AT was used?

10. Describe the process followed to build the houses/construction method/ how many units?

11. Did the construction company who build the houses have the relevant accreditation?

Responsiveness/ attitudes of beneficiaries A. Prior to consultation

1. Was there any consultation with community members prior to, or during construction of the houses

2. What form did this consultation take? / Who organised opportunities for consultation?

3. What was the general outcome of the consultation? Was the community satisfied with the decision to use AT, and with the choice of AT? What concerns were raised and how were these addressed, and by whom?

149 B. During construction

1. Please describe the general attitude of the community regarding the houses during construction.

2. Did the beneficiaries seem receptive of the AT-used? / Did they seem opposed to the idea of houses built with AT?

3. What kind of employment opportunities were created for members of the community in the construction of the houses, if any?

4. Describe the process of occupation of the houses. Did it run smoothly and timeously?

Explain the challenges experienced in this regard, if any?

C. After construction

1. Please describe the beneficiaries’ general perceptions of their houses after they had taken occupation.

2. Do they seem satisfied/dissatisfied with the houses?

3. In your opinion, what are the factors that influence beneficiaries’ perceptions of the houses after occupation?

4. Have you received any complaints from the beneficiaries, about the houses, after occupation? / What sort of complaints did you receive? / Do you think there is any credibility to these complaints?

5. Do you find that the relevant communities are more accepting of one form of housing technology as opposed to other forms?

6. If you were to do a similar project elsewhere, or to advise someone else doing one, what recommendations would you make regarding the type of AT used, the community consultation process, how to alleviate community’s concerns etc.

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150 Guide used for national officials

Interview guide for NHBRC

(flexible, to be adapted to suit the nature of their involvement in AT) 1. Official’s details:

Name of official:

Position (job title):

2. Official’s experience with AT: (Note: they did innovation hub and not actual projects to people)

What experience do you have with AT?

- Types of technology used - Location of projects

- Scale of projects (number of houses, budgets, cost per house) - Who was involved

3. Insurance, accreditation

a. Are you aware of the costs of the houses showcased at the Eric Molobi innovation hub? Were they cheaper or more expensive than using conventional techniques?

b. How are the builders of AT houses accredited? Does this affect beneficiary perceptions in any way?

c. Did the type of technology used affect the insurance for houses and if so, how?

Does this affect beneficiary perceptions in any way?

d. In most of our focus groups, beneficiaries have raised serious concern about the poor workmanship in AT houses, how does NHBRC assist municipalities/provinces who want to implement alternative technologies to improve quality and durability of houses?

4. Perceptions of beneficiaries and consultation

a. Are you aware of beneficiary perceptions of any of the AT houses/projects?

b. Why do you think they hold these views?

c. How do you think these views can be dealt with in future?

d. Do you think that alternative technologies hold opportunities to create employment? Are the job tradeoffs in pursuit of high tech in the construction of houses and the reduction in the time it takes to build alternative technology houses?

151 e. What has NHBRC learned from Eric Molobi around the quality and performances of the houses built with alternative technologies? Are they suitable for South African families/environment?

f. DO you think the families who live nearer to Eric Molobi will hold different perceptions about alternative technology houses? Do you think the innovation hub improves or contributes to improved perceptions?

5. Recommendations with regard to future projects

If you were to do a similar project elsewhere, or to advise someone else doing one, what recommendations would you make regarding the type of AT used, the community consultation process, how to alleviate community’s concerns etc.

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Interview guide for high level officials Interview guide for NHFC

(flexible, to be adapted to suit the nature of their involvement in AT) 1. Official’s details:

Name of official:

Position (job title):

2. Official’s experience with AT:

What experience do you have with AT?

- Types of technology used - Location of projects

- Scale of projects (number of houses, budgets, cost per house) - Who was involved – builder, financier, government departments

3. Financing

e. Do you know the financial implications of using AT – has it been cheaper or more expensive than using conventional techniques?

f. How are AT houses financed differently from conventional housing? What issues need to be taken into consideration? Do you think this affects beneficiaries’

perceptions, and if so, how?

4. Perceptions of beneficiaries and consultation

g. Are you aware of beneficiary perceptions of any of the AT houses/projects?

h. Why do you think they hold these views?

i. How do you think these views can be dealt with in future?

j. Are you aware of what kinds of consultation have taken place with potential beneficiaries prior to and during construction?

k. What form did this consultation take? / Who organised opportunities for consultation?

l. What was the general outcome of the consultation? Was the community satisfied with the decision to use AT, and with the choice of AT? What concerns were raised and how were these addressed, and by whom?

m. Do you know the general attitude of the community regarding the houses during construction? Did the beneficiaries seem receptive of the AT-used? / Did they seem opposed to the idea of houses built with AT?

n. What kind of employment opportunities were (or could be) created for members of the community in the construction of the houses, if any?

153 o. Describe the process of occupation of the houses. Did it run smoothly and

timeously?

Explain the challenges experienced in this regard, if any?

p. Please describe the beneficiaries’ general perceptions of their houses after they have taken occupation if you are aware of this. Do they seem satisfied/dissatisfied with the houses?

q. In your opinion, what are the factors that influence beneficiaries’ perceptions of the houses after occupation?

r. Do you know of any complaints from the beneficiaries, about the houses, after occupation? / What sort of complaints? / Do you think there is any credibility to these complaints?

s. Do you find that the relevant communities are more accepting of one form of housing technology as opposed to other forms?

5. Recommendations with regard to future projects

If you were to do a similar project elsewhere, or to advise someone else doing one, what recommendations would you make regarding the type of AT used, the community consultation process, how to alleviate community’s concerns etc.

154