Fall 2014 University of Alberta, School of Business
Department of Accounting, Operations, and Information Systems
Operations Management 352 Course Outline
Office Email
Facilitator: Michele Samorani, PhD 3-20F [email protected] Lab Instructor: Samuel Ito, BComm B-20 [email protected] Lab Instructor: Tim Lynn B-20 [email protected] Lab Instructor: Chan Lee B-20 [email protected] Grading Manager: Chan Lee B-20 [email protected] Tech Manager: Rayhaan Nazarali B-20 [email protected]
Class website: ulearn.ualberta.ca. Office hours for all of the above: See Contacts on uLearn.
Schedule of Lectures and Labs:
Lec Time Room Lab Time Room Extra lab hours
A1 TR 15:30 – 16:50 TL 11 D1 D2
F 8-8:50 F 9-9:50
B24 & 28
B24 & 28 See ULearn under
D3 F 10-10:50 B24 & 28 “Syllabus”
D4 F 11-11:50 B24 & 28 D5 F 12-12:50 B24 & 28
Textbook: A 200-page course package containing the lecture notes should be purchased for $25.00. You can purchase it from the Operations Management Club after the first lab and at other times that will be announced on uLearn. After the second week of classes, contact one of the Lab Instructors to purchase the course package. The course package includes cases that we will use in class and for some of the
assignments. The course package has been updated for use with Excel 2010. You may find it difficult to use older course packages.
Practical Management Science, by W.L. Winston and S.C. Albright (South-Western, 2012). This is an optional text. It is suggested for those who learn better from reading or who want additional examples with exact instructions on how to build certain models. The most recent edition is the Fourth Edition. The Fourth Edition has instructions for Excel 2010 whereas the Third Edition has instructions for Excel 2007.
Objectives: To acquire knowledge of and improve your skills in:
• The principles of operations management
• Analytical approaches to problem solving
• Spreadsheet modeling
Student Learning Outcomes: at the conclusion of this course, you will be able to:
• Remember key operations management terms
• Explain key operations management issues
• Apply spreadsheet models of various operations to forecast and simulate the future and optimize measures of performance (typically profit or cost.)
• Translate the output of a spreadsheet model into real-world implications
• Troubleshoot spreadsheet models created by yourself or others
• Create appropriate and correct spreadsheet models of various operations Topics:
• Introduction, Modeling
• Forecasting
• Monte Carlo Simulation
• Aggregate Planning
• Distribution Planning
• Inventory Management
Fall 2014 University of Alberta, School of Business
Department of Accounting, Operations, and Information Systems
• Congestion Management Evaluation:
• Assignments: 25%
o 9 assignments, due dates announced when assigned.
o Your worst assignment mark will be dropped; therefore this component will be determined by your best 8 out of 9 assignment marks.
• Three in-lab (on-line) quizzes (Dates: 26 Sep., 24 Oct., 21 Nov.): 25%
o Worst quiz mark: 5%, other two: 10% each
o If you miss a quiz with a valid excuse then 5% will be transferred to the final exam. The other two quizzes will count 10% each.
• Final: 50% (3-hr. on-line exam, Friday 12 December from 2 PM to 5 PM in labs across campus. The final exam will not be administered early to anyone.)
o A very small number of students doing exceptionally well on the quizzes and on the homework may be offered an alternative to the final exam.
• Note: To pass the course, you need
o At least an average of 55% on the final exam and the quizzes combined o At least an average of 40% on the assignments
• Your grade will be determined primarily by your relative standing in the course. The grade distribution will be similar to the historical grade distribution for 3rd year courses at the University of Alberta, with an average of approximately B (or 3.00).
• Marks on exams (the quizzes and the final exam) will be normalized so that the mean for each exam is 80. This makes results easier to interpret and ensures that exams with different means are handled in a fair and equitable manner. (It also means the highest score on an exam may not equal 100).
• See Frequently Asked Questions (on uLearn) for more information about grading in this course
• Samples of past exams will be available from uLearn a few days before each exam There will be a guest speaker (Dan Haight) on Oct 7. There will be no class on November 11 (Remembrance Day).
Students who require accommodations in this course due to a disability affecting mobility, vision, hearing, learning, or mental or physical health are advised to discuss their needs with Specialized Support and Disability Services, 2-800 Students' Union Building, [email protected], 780-492-3381 (phone) or 780- 492-7269 (TTY).
Policy about course outlines can be found in §23.4(2) of the University Calendar.
The University of Alberta is committed to the highest standards of academic integrity and honesty. Students are expected to be familiar with these standards regarding academic honesty and to uphold the policies of the University in this respect. Students are particularly urged to familiarize themselves with the provisions of the Code of Student Behaviour (online at www.governance.ualberta.ca) and avoid any behaviour which could potentially result in suspicions of cheating, plagiarism, misrepresentation of facts and/or participation in an offence. Academic dishonesty is a serious offence and can result in suspension or expulsion from the University.
Academic dishonesty in this course will be prosecuted severely. See the Frequently Asked Questions (on uLearn) for guidelines on what we consider acceptable and unacceptable behaviour.
Audio or video recording of lectures, labs, seminars or any other teaching environment by students is allowed only with the prior written consent of the instructor or as a part of an approved accommodation plan. Recorded material is to be used solely for personal study, and is not to be used or distributed for any other purpose without prior written consent from the instructor.