Rediseño de la intranet de la Empresa Dareus Cia Ltda

Texto completo

(1) . (6&8(/$32/,7e&1,&$1$&,21$/ . )$&8/7$''(,1*(1,(5Ë$(/e&75,&$< (/(&75Ï1,&$ . 5(',6(f2'(/$,175$1(7'(/$(035(6$'$5(86&Ë$ /7'$ 352<(&7235(9,2$/$2%7(1&,Ï1'(/7Ë78/2'(,1*(1,(52(1 (/(&75Ï1,&$<5('(6'(,1)250$&,Ï1 . ('8$5'2-$9,(50(/2'20Ë1*8(= ODORMDYRBPG#KRWPDLOFRP ',5(&725,QJ3DEOR+LGDOJR SKLGDOJR#HSQHGXHF 4XLWRPDU]R. ŝ.

(2) ŝŝ . . '(&/$5$&,Ï1 <R(GXDUGR-DYLHU0HOR'RPtQJXH]GHFODUREDMRMXUDPHQWRTXHHOWUDEDMRDTXt GHVFULWR HV GH PL DXWRUtD TXH QR KD VLGR SUHYLDPHQWH SUHVHQWDGR SDUD QLQJ~Q JUDGRRFDOLILFDFLyQSURIHVLRQDO\TXHKHFRQVXOWDGRODVUHIHUHQFLDVELEOLRJUiILFDV TXHVHLQFOX\HQHQHVWHGRFXPHQWR $ WUDYpV GH OD SUHVHQWH GHFODUDFLyQ FHGR PL GHUHFKR GH SURSLHGDG LQWHOHFWXDO FRUUHVSRQGLHQWH D HVWH WUDEDMR D OD (VFXHOD 3ROLWpFQLFD 1DFLRQDO VHJ~Q OR HVWDEOHFLGR SRU OD /H\ GH 3URSLHGDG ,QWHOHFWXDO SRU VX 5HJODPHQWR \ SRU OD QRUPDWLYLGDGLQVWLWXFLRQDOYLJHQWH (GXDUGR-DYLHU0HOR'RPtQJXH]. .

(3) ŝŝŝ . &(57,),&$&,Ï1 &HUWLILFR TXH HO SUHVHQWH WUDEDMR IXH GHVDUUROODGR SRU (GXDUGR -DYLHU 0HOR 'RPtQJXH]EDMRPLVXSHUYLVLyQ ,QJ3DEOR+LGDOJR ',5(&725'(352<(&72. .

(4) ŝǀ . $*5$'(&,0,(1726 +DJRH[WHQVLEOHVPLVPiVVLQFHURVDJUDGHFLPLHQWRVDO*HUHQWHGH2SHUDFLRQHV\ 0DUNHWLQJ\VRFLRGH'DUHXV&LD/WGD,QJHQLHUR3DEOR'RPtQJXH]TXLHQ GHSRVLWyVXDSR\R\FRQILDQ]DHQPLSHUVRQDSDUDODUHDOL]DFLyQGHOSUHVHQWH SUR\HFWR $JUDGH]FRGHODPLVPDPDQHUDDOD(VFXHOD3ROLWpFQLFD1DFLRQDOFXQDGHOVDEHU TXLHQFRQVXVGRFHQWHVXQLYHUVLWDULRVDOWDPHQWHFDSDFLWDGRVVXSLHURQEULGDUPH WDQWRHOFRQRFLPLHQWRFRPRVXVYDOLRVDVH[SHULHQFLDVGXUDQWHWRGDPLYLGD XQLYHUVLWDULD (VSHFLDOPHQWHH[SUHVRPLDJUDGHFLPLHQWRDO,QJHQLHUR3DEOR+LGDOJRTXLHQFRPR PLGLUHFWRUGHWHVLVGHPRVWUyVXGHGLFDFLyQ\FRQWLQXRDSRUWHDOGHVDUUROORGHO SUHVHQWHSUR\HFWRGHWLWXODFLyQKDVWDODFXOPLQDFLyQGHOPLVPR )LQDOPHQWHDJUDGH]FRDWRGDVODVSHUVRQDVTXHDSRUWDURQGHDOJXQDIRUPDDOD FRQFOXVLyQGHOSUHVHQWHSUR\HFWRFRPSDxHURVIDPLOLDUHV\DPLJRVTXLHQHVFRQ VXDSR\R\YDOLRVRVFRQVHMRVSHUPLWLHURQTXHOOHJXHDODFXOPLQDFLyQGHOSUHVHQWH SUR\HFWR . .

(5) ǀ . '(',&$725,$ $PLVSDGUHV6UD0DULDQD'RPtQJXH]6U6DORPyQ0HOR 'HGLFRHOSUHVHQWHSUR\HFWRDTXLHQHVFRQGHGLFDFLyQSHUVHYHUDQFLD\DEQHJDGR DPRUVXSLHURQJXLDUPHFRQVDELRVFRQVHMRVYDORUHVPRUDOHV\HVSLULWXDOHVD WUDYpVGHPLYLGDGiQGRPHODILUPHFRQYLFFLyQGHODLPSRUWDQFLDGHOGHVDUUROOR WDQWRSURIHVLRQDOFRPRSHUVRQDO. .

(6) ǀŝ . &217(1,'2 '(&/$5$&,Ï1LL &(57,),&$&,Ï1LLL &217(1,'2YL Ë1',&('(),*85$6[ Ë1',&('(7$%/$6[L 5(680(1[LLL 35(6(17$&,Ï1[LY &$3Ë78/26,78$&,Ï1$&78$/<5(48(5,0,(1726 ,1752'8&&,Ï1 $1È/,6,6'(/$,1)5$(6758&785$<6,78$&,Ï1$&78$/'(/$5(' . ,167$/$&,21(6. . 7232/2*Ë$'(/$5(''('$7260$75,=48,72. . (48,3$0,(172'(/$5(''('$726. D E F G H I . (48,3$0,(172'(/$5(''(92=. . +DUGZDUH (VWDFLRQHVGH7UDEDMR :6 (TXLSRV3HULIpULFRV 3( (TXLSRVGH&RQHFWLYLGDG &( 6HUYLGRU 6 6LVWHPDGH&DEOHDGR(VWUXFWXUDGR$FWXDO *DELQHWHGH7HOHFRPXQLFDFLRQHV 6LVWHPDGH3XHVWDD7LHUUD 6RIWZDUH 6LVWHPD2SHUDWLYR 6HUYLFLRV 6HUYLGRUGH$UFKLYRV $FWLYH'LUHFWRU\ &RUUHR(OHFWUyQLFR\3iJLQD:HE 'LUHFFLRQDPLHQWR,3 $GPLQLVWUDFLyQ\*HVWLyQ 6HJXULGDG 6RIWZDUH&RPHUFLDO\$SOLFDFLRQHV 5HG,QDOiPEULFD 6HUYLFLRGH,QWHUQHW&RQWUDWDGR 7RSRORJtDGHOD5HGGH9R]0DWUL]4XLWR. &21&/86,21(66,78$&,Ï1$&78$/<5(48(5,0,(1726. &$3Ë78/25(',6(f2'(/$,175$1(7 9,6,Ï1*(1(5$/ (648(0$'(62/8&,Ï1 (648(0$'(,1)5$(6758&785$'(5(',17(*5$'$«««««««««««««.

(7) ǀŝŝ . 5(',6(f2'(/6,67(0$'(&$%/($'2(6758&785$'20$75,=48,72. D E F G H . ',6(f26,67(0$'(&$%/($'2(6758&785$'268&856$/*8$<$48,/. . 1~PHURGHHVWDFLRQHVGHWUDEDMR 7LSRGHVHUYLFLRVDSUHVWDU 9HORFLGDGGHWUDQVPLVLyQ $GPLQLVWUDFLyQGHORVHTXLSRV (VFDODELOLGDG([SDQVLyQ\9HUVDWLOLGDG 6HJXULGDG\FDOLGDGGHVHUYLFLRSDUDYR]\GDWRV &DUDFWHUtVWLFDVGHORVVZLWFKHVGHDFFHVR &DUDFWHUtVWLFDVGHOURXWHULQDOiPEULFR 5HFRPHQGDFLyQSDUDODVHOHFFLyQGHORVVZLWFKHVGHDFFHVRHQODPDWUL]\VXFXUVDO 5HFRPHQGDFLyQSDUDODVHOHFFLyQGHOURXWHULQDOiPEULFRHQODPDWUL]\VXFXUVDO. (648(0$'(',5(&&,21$0,(172,3. . 'LVHxRGHOVXEVLVWHPDGHFDEOHDGRKRUL]RQWDO &DQDOL]DFLRQHVDFFHVRULRV\WHUPLQDOHV 'LVHxRGHOVXEVLVWHPDGHFDEOHDGRYHUWLFDO 'LVHxRGHOVXEVLVWHPDGHiUHDVGHWUDEDMR 'LVHxRGHORVVXEVLVWHPDVFXDUWRGHFRPXQLFDFLRQHVFXDUWRGHHTXLSRV\DFRPHWLGDGH HQWUDGDDVHUYLFLRV««««««« $GPLQLVWUDFLyQHWLTXHWDGR\SUXHEDVGHO6&( 3XHVWDDWLHUUDGHO6&(. ',6(f2'(/$5('/$1. . )XQGDPHQWRWHyULFR (VWiQGDUHVUHODFLRQDGRVDO6&( (VWiQGDUHV$16,7,$(,$% (VWiQGDUHV$16,7,$(,$$ (VWiQGDUHV$16,7,$(,$$ (VWiQGDUHV$16,7,$(,$ 6XEVLVWHPDVGHO6&( 5HGLVHxRGHOVXEVLVWHPDGHFDEOHDGRKRUL]RQWDO &DQDOL]DFLRQHVDFFHVRULRV\WHUPLQDOHV 5HGLVHxRGHOVXEVLVWHPDGHFDEOHDGRYHUWLFDO 5HGLVHxRGHOVXEVLVWHPDGHiUHDVGHWUDEDMR 5HGLVHxRGHORVVXEVLVWHPDVFXDUWRGHFRPXQLFDFLRQHVFXDUWRGHHTXLSRV\DFRPHWLGDGH HQWUDGDDVHUYLFLRV««««««« $GPLQLVWUDFLyQHWLTXHWDGR\SUXHEDVGHO6&( 3XHVWDDWLHUUDGHO6&( &DUDFWHUtVWLFDVGHO836 5HFRPHQGDFLyQSDUDVHOHFFLyQGHO836. 0DWUL]4XLWR 6XFXUVDO*XD\DTXLO. ',6(f2'(/$:/$1. . 0DWUL]4XLWR ÈUHDGHFREHUWXUD 1~PHURPi[LPRGHXVXDULRVVLPXOWiQHRV 7LSRGHFRQVWUXFFLRQGHOHGLILFLR &RQH[LyQGHOD:/$1FRQODUHGFDEOHDGD 9HORFLGDGGHWUDQVPLVLyQ\IUHFXHQFLDGHRSHUDFLyQ 66,'\VHJXULGDGGHDFFHVR:/$1 6XFXUVDO*XD\DTXLO ÈUHDGHFREHUWXUD 1~PHURPi[LPRGHXVXDULRVVLPXOWiQHRV &RQH[LyQGHOD:/$1FRQODUHGFDEOHDGD 9HORFLGDGGHWUDQVPLVLyQ\IUHFXHQFLDGHRSHUDFLyQ.

(8) ǀŝŝŝ . . . . (648(0$'(92=62%5(,3. . . 5HFRPHQGDFLyQGHSODWDIRUPDSDUDODLPSOHPHQWDFLyQGHORVVHUYLFLRVGHOD,QWUDQHWGH 'DUHXV&LD/WGD« $QiOLVLVFRPSDUDWLYRGHODVYHUVLRQHVGHORVVLVWHPDVRSHUDWLYRV:LQGRZV6HUYHU 5HFRPHQGDFLyQSDUDODVHOHFFLyQGHOVLVWHPDRSHUDWLYRGHOVHUYLGRU 6HUYLFLRVGH'16 'RPDLQ1DPH6\VWHP 1$7 1HWZRUN$GGUHVV7UDQVODWLRQ \$FWLYH 'LUHFWRU\ 6HUYLFLRGH$FWLYH'LUHFWRU\ 6HUYLFLR:HE $QiOLVLVFRPSDUDWLYRGHVHUYLGRUHV:HE 5HFRPHQGDFLyQSDUDODVHOHFFLyQGHOVHUYLGRU:HE 6HUYLFLRGHGHVFDUJDGHDUFKLYRV $QiOLVLVFRPSDUDWLYRGHVHUYLGRUHV)73 5HFRPHQGDFLyQSDUDODVHOHFFLyQGHOVHUYLGRU)73 6HUYLFLRGHFRUUHRHOHFWUyQLFR 5HFRPHQGDFLyQSDUDODVHOHFFLyQGHOVHUYLGRUGHFRUUHR 5HTXHULPLHQWRVGH+DUGZDUHGHVHUYLGRUSDUDODLPSOHPHQWDFLyQGHORVVHUYLFLRV 5HFRPHQGDFLyQSDUDODVHOHFFLyQGHO+DUGZDUHGHVHUYLGRU 5HFRPHQGDFLyQSDUDODVHOHFFLyQGHODFDSDFLGDGGHOGLVFRGXURGHOVHUYLGRU 5HFRPHQGDFLyQSDUDODVHOHFFLyQGHO+DUGZDUH\6RIWZDUHGHODVHVWDFLRQHVGHWUDEDMR. &È/&8/2'(/(1/$&($/,63. . $OWHUQDWLYDVSDUDODLPSOHPHQWDFLRQGH9R]VREUH,3 5HFRPHQGDFLyQSDUDODVHOHFFLyQGHOHVTXHPDGH9R]VREUH,3 $OWHUQDWLYDVGH7HUPLQDOHV,3SDUDWUDQVPLVLyQGHYR] 5HFRPHQGDFLyQSDUDODVHOHFFLyQGHWHUPLQDOHV,3SDUDWUDQVPLVLyQGHYR] 5HFRPHQGDFLyQSDUDODVHOHFFLyQGHOFRGHFDXWLOL]DUHQORVWHUPLQDOHV,3SDUD WUDQVPLVLyQGHYR]. 6(59,&,26'(/$,175$1(7. . . 66,'\VHJXULGDGGHDFFHVR:/$1. &RUUHRHOHFWUyQLFR 'HVFDUJDGHDUFKLYRV :HE 9R]VREUH,3 &RQH[LRQHV931 &DSDFLGDGWRWDOGHOHQODFHKDFLDHO,63. 6(*85,'$''(/$,1)250$&,Ï1(1/$,175$1(7'('$5(86&Ë$/7'$. . ,GHQWLILFDFLyQGHDFWLYRV $FWLYRVGHLQIRUPDFLyQGLJLWDO $FWLYRVGHLQIRUPDFLyQLPSUHVD $FWLYRVGHLQIRUPDFLyQHQPHGLRVGLJLWDOHVH[WUDtEOHV $FWLYRVItVLFRV 9DORUDFLyQGHORVDFWLYRV\YDORUDFLyQGHOULHVJR (YDOXDFLyQGHULHVJRVGHDFWLYRVHQIXQFLyQGHDPHQD]DV\YXOQHUDELOLGDGHV 5HFRPHQGDFLRQHVSDUDPHMRUDUODVHJXULGDGItVLFD\GHOHQWRUQR 6HJXULGDGGHOSHUVRQDOHQRILFLQDV\ERGHJDV &RQWUROItVLFRGHHQWUDGDV 6HJXULGDGGHORVHTXLSRVFRPSXWDFLRQDOHVSHULIpULFRVHWF &RQWUROGHWHPSHUDWXUD\KXPHGDG 0DQWHQLPLHQWRGHHTXLSRVFRPSXWDFLRQDOHV\GHUHG 5HFRPHQGDFLRQHVSDUDPHMRUDUODVHJXULGDGOyJLFD 6HJXULGDGORJLFDHQHOVHUYLGRU 5HFRPHQGDFLyQSDUDODVHOHFFLyQGHODQWLYLUXV 6HJXULGDGGHORVHTXLSRVGHLQWHUFRQHFWLYLGDG 2UJDQL]DFLyQLQVWLWXFLRQDOSDUDODVHJXULGDGGHODLQIRUPDFLyQ.

(9) ŝǆ . &RPLWpGHJHVWLyQGHVHJXULGDGGHODLQIRUPDFLyQ &RRUGLQDFLyQGHODVHJXULGDGGHODLQIRUPDFLyQ. 6,67(0$'($'0,1,675$&,Ï1(1/$,175$1(7'('$5(86&Ë$/7'$. . ,QWURGXFFLyQ 6LVWHPDGH$GPLQLVWUDFLyQ 5HFRPHQGDFLyQSDUDODVHOHFFLyQGHO6LVWHPDGH$GPLQLVWUDFLyQ. '(7(50,1$&,Ï1'(/$$/7(51$7,9$'(&2081,&$&,Ï148,72*8$<$48,/ . ,1752'8&&,Ï1. . 7(&12/2*Ë$6:$1. . 5HG'LJLWDOGH6HUYLFLRV,QWHJUDGRV ,6'1 &DUDFWHUtVWLFDVGH,6'1 (VWiQGDUHVGH,6'1 0pWRGRVGHDFFHVRHVWiQGDU )UDPH5HOD\ )5 &DUDFWHUtVWLFDVGH)UDPH5HOD\ &RQH[LyQ)UDPH5HOD\ 2SHUDFLyQWLSLFDGHXQDUHG)UDPH5HOD\ &RQWUROGH)OXMR\%DQGD$QFKD 0XOWLSOH[DFLyQSRUGLYLVLyQGHWLHPSR 7'0 &DUDFWHUtVWLFDV7'0 7pFQLFDGH0XOWLSOH[DFLyQ7'0 7'06tQFURQR -HUDUTXtD'LJLWDO 7'0$VtQFURQRR(VWDGtVWLFR. 7(&12/2*Ë$6'($&&(62 /tQHDGLJLWDOGHOVXVFULSWRU '6/ &DUDFWHUtVWLFDVGH'6/ %DQGD$QFKD\7HFQRORJtD'6/ 6HUYLFLRV'6/ 5HGHVGH&DEOH0yGHP &DUDFWHUtVWLFDVGH&DEOH0yGHP 9HORFLGDGGH7UDQVPLVLRQ &DSDFLGDG &RQH[LyQ\IXQFLRQHVDGLFLRQDOHV. . $1È/,6,6'($/7(51$7,9$6'(&2081,&$&,Ï148,72*8$<$48,/. . &5($&,Ï1'(931V(16%6. . &RPSDUDFLyQHQWUH['6/\&DEOH0yGHP &RPSDUDFLyQHQWUH$'6/\6'6/ 5HFRPHQGDFLyQGHWHFQRORJtDGHDFFHVRSDUDFRPXQLFDFLRQ4XLWR*XD\DTXLO &RQILJXUDFLyQGHDFFHVRUHPRWRYtD931HQ6%6 $GPLQLVWUDFLyQGHODFFHVRUHPRWRYtD931HQ6%6 &RQILJXUDFLyQGHSXHUWRV931 8VRGH,$6 ,QWHUQHW$XWKHQWLFDWLRQ6HUYLFH SDUDPHMRUDUODVHJXULGDGGHOD931 &HUWLILFDGRV'LJLWDOHVHQ6%6 ,QVWDODFLyQGHO6HUYLFLRGH&HUWLILFDGRV'LJLWDOHVHQ6%6 &UHDFLyQGHODFRQVRODGHFHUWLILFDGRVSDUDFRPSXWDGRUHV\XVXDULRVHQ6%6 6ROLFLWXGHLQVWDODFLyQGHFHUWLILFDGRVSDUDFRPSXWDGRUHV\XVXDULRV 6ROLFLWXGHLQVWDODFLyQGHFHUWLILFDGRVHQHOFRPSXWDGRUTXHDORMDHO6%6 &RQILJXUDFLyQSDUDVRSRUWHGHFRQH[LRQHV931XVDQGR/73 &UHDFLyQGHFRQH[LRQHV931FRQ/73.

(10) ǆ . $1È/,6,6'(&26726'(/352<(&72. . ,1752'8&&,Ï1. . (6758&785$25*$1,=$&,21$/'('$5(86&,$/7'$. . ,03$&72'(/352<(&72. . ,03$&72(&21Ï0,&2. . ,03$&7262&,$/. . ,03$&72$0%,(17$/. . $1È/,6,6'(&26726'((48,326<6(59,&,26. . &26726125(&855(17(6. . &267265(&855(17(6$&,1&2$f26. &$3Ë78/2&21&/86,21(6<5(&20(1'$&,21(6 &21&/86,21(6 5(&20(1'$&,21(6 5()(5(1&,$6%,%/,2*5È),&$6 5()(5(1&,$6(/(&75Ï1,&$6. . Ë1',&('(),*85$6 &$3Ë78/26,78$&,Ï1$&78$/<5(48(5,0,(1726 )LJXUD1R'LDJUDPDWRSROyJLFRUHGGHGDWRV0DWUL]4XLWR )LJXUD1R'HWDOOHGHODFRQILJXUDFLyQGHODGDSWDGRUGHUHGGHOVHUYLGRU )LJXUD1R&DMHWtQFRQVDOLGDGREOHSDUDUHGGHYR]\GDWRV )LJXUD1R'LVWULEXFLyQGHHTXLSRVHQHO*DELQHWHGH7HOHFRPXQLFDFLRQHVHQOD0DWUL]4XLWR )LJXUD1R6HUYLFLRVTXHSUHVWDHOVHUYLGRUDFWXDO )LJXUD1R&DUSHWDVFRPSDUWLGDVHQHOVHUYLGRUGHDUFKLYRV )LJXUD1R/LVWDGRGHHTXLSRVFRPSXWDFLRQDOHV0DWUL]4XLWR )LJXUD1R/LVWDGRGH8VXDULRV0DWUL]4XLWR )LJXUD1R&RQILJXUDFLyQ:/$1HQURXWHU&20 )LJXUD1R&RQILJXUDFLyQSDUiPHWURV,63HQURXWHU&20 )LJXUD1R&RQILJXUDFLyQ)LOWURGH&RQWHQLGRVHQURXWHU&20 )LJXUD1R&RQILJXUDFLyQ)LOWUR85/HQURXWHU&20 )LJXUD1R0HGLFLyQGHFDSDFLGDGGHOHQODFH )LJXUD1R'LDJUDPDWRSROyJLFRUHGGHYR]0DWUL]4XLWR &$3Ë78/25(',6(f2'(/$,175$1(7 )LJXUD1R&RQILJXUDFLRQHVGHSLQHVGLVSRQLEOHVVHJ~QODQRUPD$% )LJXUD1R&RUWHWUDQVYHUVDO&DEOH873&DW )LJXUD1R)DFHSODWHGHVDOLGDGREOH )LJXUD1R5HFRPHQGDFLyQGHODXELFDFLyQGHOFXDUWRGHWHOHFRPXQLFDFLRQHV0DWUL]4XLWR )LJXUD1R8ELFDFLyQGHOFXDUWRGHWHOHFRPXQLFDFLRQHVVXFXUVDO*XD\DTXLO )LJXUD1R'LVWULEXFLyQGHRILFLQDV0DWUL]4XLWR'DUHXV&LD/WGD )LJXUD1R8ELFDFLyQ5RXWHU$FFHVV3RLQW\SXQWRVPiVDOHMDGRV0DWUL]4XLWR )LJXUD1R'LVWULEXFLyQGHRILFLQDV'DUHXV&LD/WGD6XFXUVDO*XD\DTXLO.

(11) ǆŝ )LJXUD1R8ELFDFLyQ5RXWHU$FFHVV3RLQW\SXQWRVPiVDOHMDGRV6XFXUVDO*XD\DTXLO )LJXUD1R'LVWULEXFLyQDFWXDOGHFDUSHWDVGHDUFKLYRVHQ'DUHXV&LD/WGD0DWUL]4XLWR )LJXUD1R5HFRPHQGDFLyQSDUDODXELFDFLyQGHORVH[WLQWRUHV0DWUL]4XLWR )LJXUD1R5HFRPHQGDFLyQSDUDODXELFDFLyQGHORVH[WLQWRUHV6XFXUVDO*XD\DTXLO )LJXUD1R'LDJUDPDWtSLFRGHXQDUHGGHDFFHVR )LJXUD1R'LDJUDPDWtSLFRGHXQDUHG,6'1 )LJXUD1R'LDJUDPDWtSLFRGHXQDUHG)UDPH5HOD\ )LJXUD1R'LDJUDPDWtSLFRGHXQDUHG7'0 )LJXUD1R'LDJUDPDWtSLFRGHXQDUHG'6/ )LJXUD1R'LDJUDPDWtSLFRGHXQDUHGGH&DEOH0yGHPSDUDWUDQVSRUWHGHGDWRV )LJXUD1R'LDJUDPDFRQFHSWXDO931 9LUWXDO3ULYDWH1HWZRUN )LJXUD1R3iJLQDDFFHVRD5:: 5HPRWH:HE:RUNSODFH )LJXUD1R6HUYLFLRVGHODLQWUDQHWGLVSRQLEOHVYtD,QWHUQHWHQ6%6 )LJXUD1R3iJLQDSULQFLSDOGH2:$ 2XWORRN:HE$FFHVV )LJXUD1R$GPLQLVWUDFLyQGHFOLHQWHVFRQHFWDGRVYtD931 )LJXUD1R&RQILJXUDFLyQGHO,$6 ,QWHUQHW$XWKHQWLFDWLRQ6HUYLFH SDUDPHMRUDUODVHJXULGDGGH OD931 )LJXUD1R6HOHFFLyQGHOPpWRGRGHHQFULSWDFLyQSDUDHO6%6 )LJXUD1R6HOHFFLyQGHOWLSRGH&$ &HUWLILFDWH$XWKRULW\ )LJXUD1R3iJLQDGH,QLFLRGH00& 0LFURVRIW0DQDJHPHQW&RQVROH )LJXUD1R,QFOXVLyQGH&HUWLILFDGRVHQ6QDSLQ )LJXUD1R6ROLFLWXGGHQXHYRFHUWLILFDGRSDUDODFRPSXWDGRUDORFDO )LJXUD1R6ROLFLWXGGHQXHYRFHUWLILFDGRSDUDXQXVXDULR )LJXUD1R6HOHFFLyQGHSURYHHGRUHV($3 ([WHQVLEOH$XWKHQWLFDWLRQ3URWRFRO )LJXUD1R6HOHFFLyQPpWRGRVGHDXWHQWLFDFLyQHQ6%6 &$3Ë78/2$1È/,6,6'(&26726'(/352<(&72 )LJXUD1R2UJDQLJUDPDGHODHVWUXFWXUDORUJDQL]DFLRQDOGH'DUHXV&LD/WGD . Ë1',&('(7$%/$6 &$3Ë78/26,78$&,Ï1$&78$/<5(48(5,0,(1726 7DEOD1R/LVWDGRGHHTXLSRVFRPSXWDFLRQDOHVHQOD2ILFLQD0DWUL] 7DEOD1R/LVWDGRGHHTXLSRVSHULIpULFRVHQOD2ILFLQD0DWUL] 7DEOD1R/LVWDGRGHHTXLSRVGHFRQHFWLYLGDGHQOD2ILFLQD0DWUL] 7DEOD1R3ULQFLSDOHVFDUDFWHUtVWLFDVGHOVHUYLGRUHQOD2ILFLQD0DWUL] 7DEOD1R/LVWDGRGHHTXLSRVUHGGHGDWRV0DWUL]4XLWR 7DEOD1R/LVWDGRGH6RIWZDUHDGLFLRQDOHQHTXLSRVFRPSXWDFLRQDOHVHQOD2ILFLQD0DWUL] 7DEOD1R&DUDFWHUtVWLFDVGHO3%;H[LVWHQWHHQOD2ILFLQD0DWUL] 7DEOD1R(TXLSRVWHUPLQDOHVGHWHOHIRQtDDQDOyJLFDH[LVWHQWHVHQOD2ILFLQD0DWUL] 7DEOD1R/LVWDGRGHHTXLSRVUHGGHYR]0DWUL]4XLWR &$3Ë78/25(',6(f2'(/$,175$1(7 . 7DEOD1R(VWiQGDUHV$16,7,$(,$SDUDODLPSOHPHQWDFLyQGHO6&( 7DEOD1R&DWHJRUtDVGHFDEOH873UHFRQRFLGRVSRUODQRUPD$16,(,$7,$% 7DEOD1R3DUiPHWURVTXHDIHFWDQHOIXQFLRQDPLHQWRGHOFDEOH873 7DEOD1R'LVWDQFLDVHQPHWURVGHVGHHOFXDUWRGHWHOHFRPXQLFDFLRQHVKDFLDFDGDXQRGHORVSXQWRVGH YR]\GDWRV0DWUL]4XLWR 7DEOD1R7LSRVGHGXFWRVUHFRPHQGDGRVSRUODQRUPD$ 7DEOD1R0DWHULDOHVTXHLQWHUYLHQHQHQHOUHGLVHxRGHO6&(0DWUL]4XLWR 7DEOD1R&RQILJXUDFLyQGHWHUPLQDFLyQGHFDEOHVVHJ~QQRUPD7%.

(12) ǆŝŝ 7DEOD1R7DPDxRVGH7&UHFRPHQGDGRV 7DEOD1R'LVWDQFLDVHQPHWURVGHVGHHOFXDUWRGHWHOHFRPXQLFDFLRQHVKDFLDFDGDXQRGHORVSXQWRVOD UHGGHYR]\GDWRV6XFXUVDO*XD\DTXLO 7DEOD1R0DWHULDOHVTXHLQWHUYLHQHQHQHOGLVHxRGHO6&(6XFXUVDO*XD\DTXLO 7DEOD1R(VTXHPDGHGLUHFFLRQDPLHQWR,30DWUL]4XLWR 7DEOD1R(VTXHPDGHGLUHFFLRQDPLHQWR,36XFXUVDO*XD\DTXLO 7DEOD1R3pUGLGDGHVHxDODODWUDYHVDUFLHUWRVPDWHULDOHV 7DEOD1R(VWiQGDUHVLQDOiPEULFRVSDUD:/$1V 7DEOD1R9HQWDMDV\GHVYHQWDMDVGHDOWHUQDWLYDVSDUDLPSOHPHQWDFLyQGHWHOHIRQtD,3 7DEOD1R7DEODFRPSDUDWLYDGHODVYHUVLRQHVGH:LQGRZV6HUYHU 7DEOD1R5HTXLVLWRVGHKDUGZDUHSDUDODVYHUVLRQHVGH:LQGRZV6HUYHU 7DEOD1R7DEODFRPSDUDWLYDGHVHUYLGRUHV)73 7DEOD1R&RQILJXUDFLRQHVPtQLPDVGHKDUGZDUHGHVHUYLGRUSDUDGLIHUHQWHVQLYHOHVGHFDUJD 7DEOD1R&RQILJXUDFLRQHVUHFRPHQGDGDVGHKDUGZDUHGHVHUYLGRUSDUD6%65 7DEOD1R5HTXHULPLHQWRVPtQLPRVGHKDUGZDUH\VRIWZDUHSDUDFOLHQWHV 7DEOD1R&RQILJXUDFLRQHVUHFRPHQGDGDVGHKDUGZDUHGHFOLHQWHSDUD6%65 7DEOD1R9DORUDFLyQGHDFWLYRVHQIXQFLyQGHODVSURSLHGDGHVGHODLQIRUPDFLyQ 7DEOD1R9DORUDFLyQGHODVDPHQD]DV\YXOQHUDELOLGDGHV 7DEOD1R&RGLILFDFLyQGHODVYXOQHUDELOLGDGHV\DPHQD]DVGHODLQIRUPDFLyQHQODHPSUHVD 7DEOD1R&iOFXORGHOULHVJRSURPHGLRGHFDGDDFWLYRGHLQIRUPDFLyQHQ'DUHXV&LD/WGD 7DEOD1R7DEODFRPSDUDWLYDHQWUHWHFQRORJtDV['6/\&DEOH0yGHP 7DEOD1R7DEODFRPSDUDWLYDHQWUHWHFQRORJtDV$'6/\6'6/ &$3Ë78/2$1È/,6,6'(&26726'(/352<(&72 7DEOD1R&RVWRVQRUHFXUUHQWHVLQYROXFUDGRVHQHOUHGLVHxRGHOD,QWUDQHW 7DEOD1R&RVWRVUHFXUUHQWHVLQYROXFUDGRVHQHOUHGLVHxRGHOD,QWUDQHW .

(13) ǆŝŝŝ . 5(680(1 (QHOSUHVHQWHSUR\HFWRVHUHDOL]DHOGLVHxRtQWHJURGHOD,QWUDQHWGHODHPSUHVD 'DUHXV &LD /WGD WDQWR SDUD OD 0DWUL] HQ 4XLWR FRPR SDUD OD 6XFXUVDO HQ *XD\DTXLO HQ EDVH DO DQiOLVLV GH OD VLWXDFLyQ DFWXDO \ ORV UHTXHULPLHQWRV eVWH LQFOX\HHOGLVHxRGHODLQIUDHVWUXFWXUDGHUHGTXHSHUPLWHODLQWHJUDFLyQGHYR]\ GDWRV HO GLVHxR GH OD UHG /$1 TXH LQFRUSRUD VROXFLRQHV WDQWR SDUD OD UHG FDEOHDGD FRPR SDUD OD UHG LQDOiPEULFD OD VHOHFFLyQ GH WRGR HO +DUGZDUH \ 6RIWZDUH QHFHVDULR SDUD OD LPSOHPHQWDFLyQ GH HVWD ,QWUDQHW OD VHOHFFLyQ GH VHUYLFLRVSDUDDORMDPLHQWRGHDUFKLYRVZHEFRUUHRHOHFWUyQLFR\GHGHVFDUJDGH DUFKLYRV )73 OD VHOHFFLyQ GHO DGHFXDGR VLVWHPD GH VHJXULGDG \ DGPLQLVWUDFLyQ GH OD UHG \ ILQDOPHQWH OD GHWHUPLQDFLyQ GH OD PHMRU DOWHUQDWLYD SDUD OD LQWHUFRPXQLFDFLyQGHODVRILFLQDVGHODPDWUL]FRQODVXFXUVDO (QHOFDStWXORSULPHURVHDQDOL]DODVLWXDFLyQDFWXDOGHODUHGGHYR]\GHGDWRV\ ORV UHTXHULPLHQWRV GH OD QXHYD ,QWUDQHW (Q HO VHJXQGR FDStWXOR VH UHDOL]D HO GLVHxR GH XQD UHG FRQYHUJHQWH GH YR] \ GDWRV TXH LQFOX\H HO UHGLVHxR GHO FDEOHDGR HVWUXFWXUDGR VHJ~Q ODV QRUPDV DFWXDOHV HO GLVHxR GH OD UHG /$1 :/$1 OD UHFRPHQGDFLyQ GHO VLVWHPD GH WHOHIRQtD ,3 PiV DGHFXDGR OD GHWHUPLQDFLyQ GH ORV VHUYLFLRV GH OD ,QWUDQHW VH GLPHQVLRQD OD FDSDFLGDG GHO HQODFH KDFLD HO ,63 HQ IXQFLyQ GHORV QXHYRV VHUYLFLRV VH GHWHUPLQD HO VLVWHPD GHVHJXULGDGPiVFRQYHQLHQWHGRQGHVHLQFOX\HXQDJXtDSDUDODLPSOHPHQWDFLyQ GHSROtWLFDVGHVHJXULGDGHOVLVWHPDGHDGPLQLVWUDFLyQ\ILQDOPHQWHODDOWHUQDWLYD GHFRPXQLFDFLyQGHODVRILFLQDVGH4XLWR\*XD\DTXLOPiVDGHFXDGD(QHOWHUFHU FDStWXORVHUHDOL]DXQDQiOLVLVGHORVFRVWRVGHODLPSOHPHQWDFLyQGHOSUR\HFWR\HO LPSDFWRGHOPLVPR(QHOFXDUWRFDStWXORVHSUHVHQWDXQJUXSRGHFRQFOXVLRQHV\ UHFRPHQGDFLRQHV GH ORV UHVXOWDGRV REWHQLGRV D OR ODUJR GHO GHVDUUROOR GHO SUR\HFWR \ ILQDOPHQWH HQ ORV DQH[RV VH SUHVHQWDQ SODQRV XVR GH VRIWZDUH GH DSR\R FXDGURV FRPSDUDWLYRV SDUD VHOHFFLyQ GH HTXLSRV LQVWDODFLyQ \ FRQILJXUDFLyQGHVHUYLFLRVSURIRUPDVSDUDHODQiOLVLVGHFRVWRVHWF.

(14) ǆŝǀ . 35(6(17$&,Ï1 +R\ HQ GtD VH KDFH LPSUHVFLQGLEOH TXH ODV HPSUHVDV FXHQWHQ FRQ UHGHV FRQYHUJHQWHV TXH SHUPLWDQ LQWHJUDU YR] GDWRV \ RWURV VHUYLFLRV VREUH XQD VROD UHGEDVDGDHQ,3FRPRSURWRFRORGHQLYHOGHUHG (O FRQWDU FRQ XQD UHG FRQYHUJHQWH GHQWUR GH XQD HPSUHVD DXPHQWD VX SURGXFWLYLGDG DO VLPSOLILFDU HO XVR GH DSOLFDFLRQHV \ FRPSDUWLFLyQ GH DUFKLYRV SHUPLWH PHMRUDU ORV WLHPSRV GH UHVSXHVWD D QLYHO LQWHUQR DQWH VXV HPSUHVDV DVRFLDGDV\DQWHVXVFOLHQWHV$GHPiVVHUHGXFHQORVFRVWRVGHDGPLQLVWUDFLyQ\ GH PDQWHQLPLHQWR GH OD UHG VH PHMRUD HO DSURYHFKDPLHQWR GHO DQFKR GH EDQGD GLVSRQLEOHORFXDOSHUPLWHFRQWDUFRQXQD,QWUDQHWVHJXUDGLVSRQLEOH\HVFDODEOH (QODDFWXDOLGDG'DUHXV&LD/WGDFXHQWDFRQXQDUHGEiVLFDGHGDWRVVHSDUDGD GHVXUHGGHYR]TXHOHVLUYHSULQFLSDOPHQWHSDUDFRPSDUWLUDUFKLYRVUHFXUVRV\ HTXLSRVWDOHVFRPRLPSUHVRUDVHVFiQHU,QWHUQHWHWF /D SUy[LPD DSHUWXUD GH ODV RILFLQDV HQ OD FLXGDG GH *XD\DTXLO DVt FRPR HO FRQWLQXR FUHFLPLHQWR GH OD HPSUHVD VXJLHUH HO GLVHxR tQWHJUR GH XQD UHG FRQYHUJHQWHTXHLQFOX\DODLQIUDHVWUXFWXUDGHYR]\GDWRVHOGLVHxRGHODUHG/$1 \ :/$1 OD LPSOHPHQWDFLyQ GH VHUYLGRUHV ORFDOHV HO VLVWHPD GH VHJXULGDG HO VLVWHPD GH DGPLQLVWUDFLyQ GH UHG \ OD GHWHUPLQDFLyQ GH OD DOWHUQDWLYD PiV DGHFXDGDSDUDODFRPXQLFDFLyQGHODVXFXUVDOFRQODPDWUL] (VDVtTXHKDQDFLGRHOUHWRGHUHGLVHxDUODLQWUDQHWGH'DUHXV&LD/WGDODFXDO SHUPLWLUiPHMRUDUVXFRPSHWLWLYLGDGGHQWURGHOPHUFDGR (VWH SUR\HFWR FRQVWLWX\H XQ UHIHUHQWH SDUD HPSUHVDV GHO WLSR 3<0(6 TXH UHTXLHUDQLPSOHPHQWDUXQD,QWUDQHWiJLOVHJXUD\HILFLHQWH.

(15) ϭ. &$3Ë78/2 6,78$&,Ï1$&78$/<5(48(5,0,(1726 . ,1752'8&&,Ï1. '$5(86&tD/WGDHVXQDHPSUHVDHFXDWRULDQDIXQGDGDHQ\TXH GHVGH KDHVSHFLDOL]DGRVXOtQHDGHDFFLyQHQDWHQGHUODVQHFHVLGDGHVGHHTXLSRV \SDUWHVXWLOL]DGRVHQODLQGXVWULDHFXDWRULDQD (OREMHWLYRSULQFLSDOTXHSHUVLJXHHVEULQGDUHTXLSRVPDTXLQDULDV\UHSXHVWRVGH DOWDFDOLGDG\GXUDELOLGDG /RVHTXLSRVVRQLPSRUWDGRVGHIDEULFDQWHVGHPDTXLQDULDHQ1RUWH$PpULFD6XU $PpULFD$VLD\(XURSDHQVXPD\RUtD (O GHSDUWDPHQWR WpFQLFR GH OD FRPSDxtD HVWi FRPSXHVWR SRU LQJHQLHURV HOpFWULFRVPHFiQLFRVHOHFWUyQLFRVHLQGXVWULDOHVTXHEULQGDQDVHVRUtDWpFQLFDD ORV FOLHQWHV FRQ OD ILQDOLGDG GH SURYHHU VROXFLRQHV \ QR VRODPHQWH YHQWD GH HTXLSRV /D YLVLyQ GH OD HPSUHVD HV RIUHFHU VLVWHPDV \ HTXLSRV TXH VHDQ HILFLHQWHV FRQILDEOHVGHDOWDFDOLGDG\GH~OWLPDWHFQRORJtDDOPHQRUFRVWRSDUDHOPHUFDGR ODWLQRDPHULFDQR 6X PLVLyQ HV SURYHHU VROXFLRQHV D OD LQGXVWULD FRQ VLVWHPDV FRPSOHWRV FRPSRQHQWHV LQGLYLGXDOHV \ UHSXHVWRV TXH PHMRUHQ OD SURGXFFLyQ LQGXVWULDO GH FDGDFOLHQWHHQSDUWLFXODU 6XV SULQFLSDOHV FOLHQWHV VH HQFXHQWUDQ HQ ODV UDPDV GH OD ,QGXVWULD GH OD &RQVWUXFFLyQ&HPHQWR(PSUHVDV(OpFWULFDV$XWRPDWL]DFLyQ,QGXVWULDO\DILQHV 6XVOtQHDVGHSURGXFWRVVHHQFDPLQDQHQJUDQGHVJUXSRVTXHVRQ7ULWXUDFLyQ\ 0LQHUtD (TXLSR &DPLQHUR (TXLSRV (OpFWULFRV \ GH $XWRPDWL]DFLyQ ,QGXVWULDO.

(16) Ϯ. (TXLSRV SDUD +RUPLJyQ \ ILQDOPHQWH 3URGXFWRV (VSHFLDOHV HQFDPLQDGRV D VDWLVIDFHUODVQHFHVLGDGHVGH,QGXVWULDVHVSHFtILFDV (O FRQWLQXR FUHFLPLHQWR GH OD FRPSDxtD HQ OD DFWXDOLGDG DVt FRPR OD SUy[LPD DSHUWXUD GH OD VXFXUVDO HQ OD FLXGDG GH *XD\DTXLO VXJLHUHQ HO UHGLVHxR GH OD ,QWUDQHWH[LVWHQWHDVt FRPRODFUHDFLyQGHXQDVROXFLyQ:$1SDUDLQWHUFRQHFWDU ODPDWUL]FRQODVXFXUVDO(OUHGLVHxRGHOD,QWUDQHWVHORUHDOL]DFRQHOSURSyVLWR GH FRQWDU FRQ XQD UHG TXH VRSRUWH HVWH FUHFLPLHQWR WDQWR HQ YROXPHQ GH LQIRUPDFLyQQXHYDVDSOLFDFLRQHVHWF\TXHFXHQWHFRQXQVLVWHPDGHVHJXULGDG \GHDGPLQLVWUDFLyQDGHFXDGR $O PRPHQWR OD HPSUHVD FXHQWD FRQ XQD UHG TXH FXPSOH OD IXQFLyQ SULQFLSDO GH DOPDFHQDPLHQWR FHQWUDOL]DGR GH OD LQIRUPDFLyQ FRPXQLFDFLRQHV LQIRUPDFLyQ WpFQLFDFDWiORJRV\GHPiVGRFXPHQWRVVHDOPDFHQDQHQHOVHUYLGRUDVtPLVPR SHUPLWH OD FRPSDUWLFLyQ GH UHFXUVRV \ HTXLSRV FRPR LPSUHVRUDV HVFiQHU ,QWHUQHWHWF (OFRQWDUFRQXQD,QWUDQHWELHQGLVHxDGDSHUPLWLUiPHMRUDUODFRPSHWLWLYLGDGGHOD HPSUHVDGHQWURGHOPHUFDGR (VDVtTXHQDFHHOUHWRGHUHGLVHxDUOD,QWUDQHWDFWXDOHQODFXDOVHGHWHUPLQDUi OD LQIUDHVWUXFWXUD GH OD UHG OD LPSOHPHQWDFLyQ GH VHUYLGRUHV ORFDOHV GH XQ VLVWHPD GH VHJXULGDG \ XQR GH DGPLQLVWUDFLyQ GH OD UHG DVt FRPR OD DOWHUQDWLYD PiVDGHFXDGDSDUDODFRPXQLFDFLyQHQWUHODPDWUL]GHODHPSUHVDXELFDGDHQOD FLXGDGGH4XLWR\ODVXFXUVDOXELFDGDHQODFLXGDGGH*XD\DTXLO. . $1È/,6,6 '( /$ ,1)5$(6758&785$ < 6,78$&,Ï1 $&78$/'(/$5(' ,167$/$&,21(6. /DV RILFLQDV GH OD 0DWUL] GH 'DUHXV &tD /WGD VH HQFXHQWUDQ XELFDGDV HQ HO &HQWUR±1RUWHGHODFLXGDGGH4XLWRHQODFDOOH,xDTXLWR1R\1DFLRQHV 8QLGDV(GLILFLR&RPDQGDWRRILFLQDV\.

(17) ϯ. /DRILFLQDGHOD6XFXUVDOVHHQFXHQWUDXELFDGDHQODFLXGDGGH*XD\DTXLOHQOD 9tDDODFRVWD.Pò8UE9tDDO6RODOPRPHQWRVHHQFXHQWUDQHTXLSDQGRHO PRELOLDULR\VHSUHYpODLQDXJXUDFLyQGHODPLVPDHQORVSUy[LPRVPHVHV (OSODQRGHODVRILFLQDVHQODFLXGDGGH4XLWRVHHQFXHQWUDGHWDOODGRHQHO$QH[R 1RFRQPHGLGDV\ODORFDOL]DFLyQGHFDGDXQRGHORVGHSDUWDPHQWRV (O SODQR GH OD RILFLQD HQ OD FLXGDG GH *XD\DTXLO VH HQFXHQWUD GHWDOODGR HQ HO $QH[R1RFRQPHGLGDV\ODORFDOL]DFLyQGHFDGDXQRGHORVGHSDUWDPHQWRV. 7232/2*Ë$'(/$5(''('$7260$75,=48,72 (QOD)LJXUD1RVHSUHVHQWDXQGLDJUDPDWRSROyJLFRGHODUHGGHGDWRVDFWXDO GH'DUHXV&LD/WGDHQODVRILFLQDVGHODPDWUL]XELFDGDHQODFLXGDGGH4XLWR (Q OD 7DEOD 1R VH LQGLFD XQ UHVXPHQ GH ORV HTXLSRV GLVSRQLEOHV HQ OD UHG DFWXDO pVWRV VH HQFXHQWUDQ FRQHFWDGRV D WUDYpV GH XQD UHG /$1 GH WRSRORJtD ItVLFD WLSR HVWUHOOD \ WHFQRORJtD )DVW (WKHUQHW (VWD UHG XWLOL]D XQ 6LVWHPD GH &DEOHDGR(VWUXFWXUDGRGHDFXHUGRDODQRUPD$16,(,$7,$%HPSOHDFRPR PHGLRGHWUDQVPLVLyQHOFDEOH873FDWHJRUtDH\SDUDHODFFHVRD,QWHUQHWWLHQH FRQWUDWDGRXQHQODFHVLPpWULFRGH.ESVFRQ6XUDWHO6$. (48,3$0,(172'(/$5(''('$726 3DUDIDFLOLWDUHOHVWXGLRGHODVLWXDFLyQDFWXDOGHODUHGHVFRQYHQLHQWHVHSDUDUVX DQiOLVLVHQ+DUGZDUH\6RIWZDUHGHODUHG. +DUGZDUH (VWDFLRQHVGH7UDEDMR :6 6HKDUHDOL]DGRXQLQYHQWDULRGHORVRUGHQDGRUHVTXHFRQIRUPDQODUHGKDFLHQGR XVR GHOSURJUDPDFRPSXWDFLRQDO6L6RIWZDUH6DQGUD HOFXDO HVXQDQDOL]DGRUGH FRPSXWDGRUDV0XOWL3ODWDIRUPDTXHWUDEDMDEDMRHOPRGHORFOLHQWH±VHUYLGRUeVWH SHUPLWH REWHQHU LQIRUPDFLyQ GHWDOODGD GH FDGD XQR GH ORV HTXLSRV FRPSXWDFLRQDOHVDQDOL]DGRV.

(18) ϰ. . )LJXUD1R'LDJUDPDWRSROyJLFRUHGGHGDWRV0DWUL]4XLWR. . /D LQIRUPDFLyQ UHIHUHQWH DO XVR GH HVWH 6RIWZDUH VH HQFXHQWUD GHWDOODGD HQ HO $QH[R1R /XHJR GH KDEHU UHDOL]DGR HO DQiOLVLV HQ FDGD XQR GH ORV FRPSXWDGRUHV VH SUHVHQWDHQOD7DEOD1RXQUHVXPHQGHORVSULQFLSDOHVUHVXOWDGRVREWHQLGRV . . /DVLPERORJtDSUHVHQWDGDHQHVWHGLDJUDPDVHHQFXHQWUDGHWDOODGDHQHOQXPHUDO.

(19) $GPLQLVWUDWLYR. *HUHQFLDGH 2SHUDFLRQHV. 9HQWDV(OpFWULFD. 9HQWDV0LQHUtD. 9HQWDV7ULWXUDFLyQ. :6. :6. :6. :6. 7DEOD1R/LVWDGRGHHTXLSRVFRPSXWDFLRQDOHVHQOD2ILFLQD0DWUL]. ,PSRUWDFLRQHV. )LQDQFLHUR )LQDQFLHUR. 6RSRUWH ,PSRUWDFLRQHV. &REUDQ]DV. 5HFHSFLyQ. 6RSRUWH2SHUDFLRQHV. &RQWDELOLGDG. $VLVWHQWH &RQWDELOLGDG. :6. :6. :6. :6. :6. :6. $GPLQLVWUDWLYR. $GPLQLVWUDWLYR. &REUDQ]DV. ,PSRUWDFLRQHV. ,PSRUWDFLRQHV. :6. 9HQWDV. 9HQWDV. 9HQWDV. $GPLQLVWUDWLYR. *HUHQFLD*HQHUDO. :6. 'HSDUWDPHQWR. 1RPEUH(VWDFLyQGH WUDEDMR. 6LPERORJt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ϱ. /D FDSDFLGDG DFWXDO GH ORV GLVFRV GXURVGH FDGD XQD GH ODV 3&¶VSHUPLWH DORV. XVXDULRVHMHFXWDUODVDSOLFDFLRQHVWtSLFDVTXHPDQHMDQIUHFXHQWHPHQWHFRPRVRQ. KRMDVGHWH[WRKRMDVGHFiOFXORQDYHJDGRUHVZHEDQWLYLUXVHWF. .

(20) ϲ. 6H GHEH WRPDU HQ FXHQWD TXH FXDOTXLHU DUFKLYR R FDUSHWD TXH VH FUHH SRU SROtWLFDV GH OD HPSUHVD ~QLFDPHQWH GHEH VHU DOPDFHQDGR HQ HO VHUYLGRU GH DUFKLYRV\QRHQODVPiTXLQDVORFDOHV 5HIHUHQWH D ODV WDUMHWDV GH UHG FDGD FRPSXWDGRU GH FDGD HVWDFLyQ GH WUDEDMR WLHQHXQD)DVW(WKHUQHWLQVWDODGDTXHIXQFLRQDFRUUHFWDPHQWH\OHSHUPLWH FRQHFWDUVHDODUHG. (TXLSRV3HULIpULFRV 3( (Q OD 7DEOD 1R VH PXHVWUDQ XQ GHWDOOH GH ORV HTXLSRV SHULIpULFRV TXH VH GLVSRQHQDFWXDOPHQWHHQODPDWUL]FRQVXVSULQFLSDOHVFDUDFWHUtVWLFDV 6LPERORJtD. 1RPEUHGHO 3HULIpULFR. 3(. &DUDFWHUtVWLFDV 3ULQFLSDOHV. )RWRJUDItD. 8ELFDFLyQ. 0DUFD. 0RGHOR. 6FDQQHU&DQRQ. *HUHQFLDGH 2SHUDFLRQHV. &$121. /,'(. 3(. ,PSUHVRUDD ,Q\HFFLyQ. ,PSUHVRUDV. /(;0$5.. ;. 3(. ,PSUHVRUD/iVHU. ,PSUHVRUDV. 6$0681*. 3(. ,PSUHVRUDD ,Q\HFFLyQ. *HUHQFLD *HQHUDO. /(;0$5.. ;. 7LSR0XOWLIXQFLyQ ,PSUHVRUDFRSLDGRUD VFDQQHU 5HVROXFLyQ[ GSL &RPXQLFDFLyQ86%. 3(. ,PSUHVRUD 0DWULFLDO. &RQWDELOLGDG. (3621. /;,,. 1R$JXMDV 'LUHFFLyQGH,PSUHVLyQ %LGLUHFFLRQDO &RPXQLFDFLyQ 86%6HULDO 9HORFLGDG FSV FSL FSV FSL. 5HVROXFLRQGSL $OLPHQWDFLyQ 6REUHPHVD &RPXQLFDFLyQ86%. 7LSR0XOWLIXQFLyQ ,PSUHVRUDFRSLDGRUD VFDQQHUID[ 9HORFLGDG,PSUHVLyQ SSPQHJURSSP FRORU 5HVROXFLyQ [GSL &RPXQLFDFLyQ86%. &/31' 9HORFLGDG,PSUHVLyQ SSPQHJURSSP FRORU 5HVROXFLyQ [GSL &RPXQLFDFLyQ 86%(WKHUQHW 0HPRULD0%. 7DEOD1R/LVWDGRGHHTXLSRVSHULIpULFRVHQOD2ILFLQD0DWUL].

(21) ϳ. (TXLSRVGH&RQHFWLYLGDG &( (QOD7DEOD1RVHPXHVWUDQXQGHWDOOHGHORVHTXLSRVGHFRQHFWLYLGDGTXHVH GLVSRQHQDFWXDOPHQWHHQODPDWUL]FRQVXVSULQFLSDOHVFDUDFWHUtVWLFDV. 6LPERORJtD. 1RPEUHGHO(TXLSR GH&RQHFWLYLGDG. &(. 6ZLWFK. 8ELFDFLyQ *DELQHWHGH7HOH FRPXQLFDFLRQHV. 0DUFD. 0RGHOR. &20. %DVHOLQH . )RWRJUDItD. &DUDFWHUtVWLFDV3ULQFLSDOHV. 3XHUWRV1HJRFLDGRDXWRPiWLFR%DVH7%DVH7;DXWR0',0',; ,QWHUIDFHV%DVH7[5-R%DVH7[5- 6ZLWFK&'LUHFFLRQHV0$&&RQWUROIOXMR,(((;. &(. *DELQHWHGH7HOH$'9$17(. FRPXQLFDFLRQHV. 6ZLWFK. $163. &DUDFWHUtVWLFDV3ULQFLSDOHV. 3XHUWRV%DVH7%DVH ,QWHUIDFHV%DVH7[5- 6ZLWFK&&RQWUROIOXMR6WRUHDQG)RUZDUG)XOO+DOI'XSOH[. &(. *DELQHWHGH7HOH FRPXQLFDFLRQHV. 5RXWHU,QDOiPEULFR. &20. 2IILFH &RQQHFW 0ESV J. &DUDFWHUtVWLFDV3ULQFLSDOHV. 8VXDULRVVLPXOWiQHRVVRSRUWDGRV+DVWD 8VXDULRVLQDOiPEULFRVVRSRUWDGRV )LOWUR0$&&OLHQWHV 3XHUWRV/DQ%DVH7[SXHUWRKDFLD:$1 3URWRFRORVEJ 0RGXODFLyQ2)'0&&. &RQWURO$FFHVR&60$&$ $OFDQFH7HyULFR,QWHULRUSLHV([WHULRUSLHV 3URWRFRORVVRSRUWDGRV'+&31$73$73373,33$3&+$306&+$3,3&3 6173. &(. *DELQHWHGH7HOH),%(5+20( FRPXQLFDFLRQHV. 0yGHP$'6/. &DUDFWHUtVWLFDV3ULQFLSDOHV. $'6/. 3XHUWRV5-SDUDOtQHD$'6/5-SDUD(WKHUQHW%DVH7 86% 9HORFLGDG0i[0ESV6XELGD0ESV%DMDGD 0i[LPRUDQJRGHWUDQVPLVLyQ.P (VWiQGDUHV$'6/6RSRUWDGRV$16/7,78* 3URWRFRORV6RSRUWDGRV333'+&33$3&+$3. 7DEOD1R/LVWDGRGHHTXLSRVGHFRQHFWLYLGDGHQOD2ILFLQD0DWUL]. 6HUYLGRU 6 (Q OD 7DEOD 1R VH PXHVWUDQ XQ GHWDOOH GH ODV FDUDFWHUtVWLFDV SULQFLSDOHV GHO VHUYLGRU.

(22) ϴ. ^ĞƌǀŝĚŽƌ;^ϭͿ. 3URFHVDGRU. ,QWHO 5 &RUH 70 'XR&38(#*+. 9HORFLGDG. *+]. &DFKH,QWHUQR. [.%. 0DLQERDUG. %LRVWDU,&0%. 0HPRULD5$0. *%''56'5$0. 9HORFLGDG%86GH0HPRULD. [0+] 0+]GDWDUDWH. 8QLGDGHVGH $OPDFHQDPLHQWR. 'LVFR'XUR. 6$0681*+'-- *%. 'LVFR'XUR. ([WHUQR+76*6$86%*%. 'LVFR'XUR. ([WHUQR:'$$&*% +/'767'9'5$0*+16 &';5G ;:U '9';5G;:U . 8QLGDGGH'9' 8QLGDGGH'LVFR. 6, (VWi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oDLV'HXWVFK .;7(0DLQWHQDQFH&RQVROH 5HDOWHN+LJK'HILQLWLRQ$XGLR'ULYHU 12'$GYDQFHG6KHOO([WHQVLRQ. 7DEOD1R3ULQFLSDOHVFDUDFWHUtVWLFDVGHOVHUYLGRUHQOD2ILFLQD0DWUL]. .

(23) ϵ. (QOD)LJXUD1RVHSXHGHDSUHFLDUHOGHWDOOHGHODFRQILJXUDFLyQGHODGDSWDGRU GHUHGGHOVHUYLGRU. . . )LJXUD1R'HWDOOHGHODFRQILJXUDFLyQGHODGDSWDGRUGHUHGGHOVHUYLGRU. &DEH PHQFLRQDU TXH HO +DUGZDUH GH VHUYLGRU TXH VH WLHQH DFWXDOPHQWH WLHQH FDUDFWHUtVWLFDV JHQHUDOHV GH XQ FRPSXWDGRU GH HVFULWRULR \ IXH DGTXLULGR KDFH DOUHGHGRU GH DxRV $O PRPHQWR GHO UHGLVHxR GH OD ,QWUDQHW VH GHEHUi UHFRPHQGDU HO KDUGZDUH GH VHUYLGRU DGHFXDGR HQ EDVH D ORV DSOLFDWLYRV \ VHUYLFLRVTXHpVWHYDDSUHVWDU &DQWLGDG . 'HVFULSFLyQGH(TXLSRV (VWDFLRQHVGH7UDEDMR 6HUYLGRU ,PSUHVRUDV (VFiQHU 6ZLWFK 5RXWHU,QDOiPEULFR 0yGHP$'6/. 7DEOD1R/LVWDGRGHHTXLSRVUHGGHGDWRV0DWUL]4XLWR .

(24) ϭϬ. 6LVWHPDGH&DEOHDGR(VWUXFWXUDGR$FWXDO (O 6LVWHPD GH &DEOHDGR (VWUXFWXUDGR 6&( HQ OD PDWUL] GH OD HPSUHVD HQ OD FLXGDG GH 4XLWR KD WHQLGR PXFKDV PRGLILFDFLRQHV GHELGR D TXH UHFLHQWHPHQWH VH UHPRGHOy HO PRELOLDULR GH OD RILFLQD FRQ OR FXDO OD XELFDFLyQ \ FDQWLGDG GH SXQWRVGHUHGWDPELpQFDPELDURQ([LVWHQSXQWRVTXHHVWiQSRUFXPSOLUDxRVGH IXQFLRQDPLHQWRPLHQWUDVTXHRWURVQRWLHQHQQLDxRGHKDEHUVLGRLQVWDODGRV (Q HO FDEOHDGR HVWUXFWXUDGR DFWXDO VH KD XWLOL]DGR FDEOH 873 FDWH 6H WLHQHQ FDMHWLQHV FRQ VDOLGDV GREOHV 5- XQD SDUD YR] DQDOyJLFD \ RWUD SDUD GDWRV HQ FDGDXQDGHODVHVWDFLRQHVGHWUDEDMRFRPRVHPXHVWUDHQOD)LJXUD1R. )LJXUD1R&DMHWtQFRQVDOLGDGREOHSDUDUHGGHYR]\GDWRV. (O HWLTXHWDGR FRQ DPDULOOR VH XVD SDUD FRQHFWDUVH D OD UHG GH YR] DQDOyJLFD PLHQWUDV TXH HO URMR D OD GH GDWRV(O HVWDGR GHFDQDOHWDV XQLRQHV FDEOHV HWF HVWi HQ XQ HV GHFLU H[LVWH XQ GH SXQWRV GH UHG TXH SUHVHQWDQ SUREOHPDV HQ HVSHFLDO DTXHOORV TXH IXHURQ FDEOHDGRV HQ OD DQWLJHGDG (Q HO UHGLVHxRGHOVLVWHPDGHFDEOHDGRHVWUXFWXUDGRVHGHEHUiWRPDUHQFXHQWDWRGRV HVWRVDVSHFWRVORVSXQWRVSDUDYR]VREUH,3\SXQWRVDGLFLRQDOHVHQFDVRGHXQD IXWXUDH[SDQVLyQ (Q FRQFOXVLyQ HO DFWXDO VLVWHPD GH FDEOHDGR HVWUXFWXUDGR QR FXPSOH FRQ ORV HVWiQGDUHV H[LJLGRV SRU ODV QRUPDV YLJHQWHV HV SRU HVR TXH VH KDFH LPSUHVFLQGLEOHHOUHGLVHxRVXJHULGR. *DELQHWHGH7HOHFRPXQLFDFLRQHV $FWXDOPHQWH QR VH WLHQH XQ FXDUWR GH FRPXQLFDFLRQHV GHILQLGR 6H SRVHH XQ JDELQHWH GH WHOHFRPXQLFDFLRQHV XELFDGR D ODGR GHO 'HSDUWDPHQWR &RQWDEOH HO.

(25) ϭϭ. DFFHVRDORVSXHUWRV\GHPiVFRQH[LRQHVGHHVWHJDELQHWHHVPX\OLPLWDGRSXHV SRU HVWpWLFD pVWH HVWi DSHJDGR KDFLD OD SDUHG SRU OR TXH HQ FDVR GH GDUVH DOJXQD IDOOD VHUtD PX\ FRPSOLFDGR HO DFFHVR D ORV SXHUWRV \ D OD DOLPHQWDFLyQ HOpFWULFD GH ORV HTXLSRV (O JDELQHWH GH WHOHFRPXQLFDFLRQHV VH HQFXHQWUD HVWUXFWXUDGRFRQORVHTXLSRVGHLQWHUFRQHFWLYLGDG\HOVHUYLGRUFRPRVHLQGLFDHQ OD)LJXUD1R. )LJXUD1R'LVWULEXFLyQGHHTXLSRVHQHO*DELQHWHGH7HOHFRPXQLFDFLRQHVHQOD0DWUL]4XLWR. &RPR VH SXHGH DSUHFLDU VH FXHQWD FRQ XQ UDFN TXH FRQVWLWX\H HO 0') 0DLQ 'LVWULEXWLQJ)UDPH GHO6LVWHPDGH&DEOHDGR(VWUXFWXUDGR \WLHQHODVVLJXLHQWHV FDUDFWHUtVWLFDV $OWRGHXQLGDGHV SXOJDGDVGHDOWXUD 1RVHHQFXHQWUDHPSRWUDGRDOVXHORGHOFXDUWR 1RFRQWLHQHSDWFKSDQHOV.

(26) ϭϮ. &RQWLHQHFXDWUREDQGHMDV 'HELGR D TXH OD RILFLQD GRQGH VH ORFDOL]D HO JDELQHWH GH WHOHFRPXQLFDFLRQHV HV FRPSDUWLGDFRQHO'HSDUWDPHQWRGH&RQWDELOLGDGHODFFHVRItVLFRDOVHUYLGRU\D ORVHOHPHQWRVGHFRQHFWLYLGDGQRWLHQHDOJ~QWLSRGHVHJXULGDG (Q HO VLWLR GRQGH VH XELFD HO JDELQHWH GH WHOHFRPXQLFDFLRQHV QR VH WLHQH LQVWDODGR DOJ~Q VLVWHPD GH DLUH DFRQGLFLRQDGR TXH PDQWHQJD ODV FRQGLFLRQHV DPELHQWDOHV DGHFXDGDV SDUD HO FRUUHFWR IXQFLRQDPLHQWR GH ORV HTXLSRV HOHFWUyQLFRVQLWDPSRFRDOJ~QHOHPHQWRGHVHJXULGDGHQHOFDVRGHXQHYHQWXDO LQFHQGLR. 6LVWHPDGH3XHVWDD7LHUUD (O HGLILFLR HQ GRQGH VH HQFXHQWUDQ XELFDGDV ODV RILFLQDV GH OD PDWUL] GH 'DUHXV &LD/WGDSRVHHXQFRUUHFWRVLVWHPDGHSXHVWDDWLHUUD$GHPiVORVHTXLSRVGH FRQHFWLYLGDG XELFDGRV HQ HO JDELQHWH GH WHOHFRPXQLFDFLRQHV VH HQFXHQWUDQ FRQHFWDGRV D GRV 836 ORV FXDOHVD VX YH]VH FRQHFWDQ DOVLVWHPDGHSXHVWD D WLHUUDGHOHGLILFLR &DGD XQD GH ODV FRPSXWDGRUDV HQ ODV GLVWLQWDV HVWDFLRQHV GH WUDEDMR WLHQHQ XQ UHJXODGRU DXWRPiWLFR GH YROWDMH PDUFD $XVH 0RGHOR 3&* FRQ ORV FRUUHVSRQGLHQWHV FRQHFWRUHV GH HQHUJtD HOpFWULFD ORV FXDOHV VH FRQHFWDQ GLUHFWDPHQWHDODWLHUUDGHOHGLILFLRPHGLDQWHFDEOHGHFREUH$:* (O DWHUUL]DMH GHO VLVWHPD HOpFWULFR QR VREUHSDVD ORV 9 FXPSOLHQGR OD UHFRPHQGDFLyQGHOHVWiQGDU$16,7,$(,$. 6RIWZDUH 6LVWHPD2SHUDWLYR (O6LVWHPD2SHUDWLYRLQVWDODGRHQODPD\RUtDGHORVFRPSXWDGRUHVGHODHPSUHVD HV :LQGRZV ;3 3URIHVVLRQDO FRQ 6HUYLFH 3DFN /DV HVWDFLRQHV GH WUDEDMR *HUHQFLD GH 2SHUDFLRQHV \ 9HQWDV 7ULWXUDFLyQ SRVHHQ SRUWiWLOHV TXH IXHURQ.

(27) ϭϯ. DGTXLULGDV UHFLHQWHPHQWH \ YLQLHURQ FRQ HO VLVWHPD RSHUDWLYR :LQGRZV 9LVWD +RPHLQVWDODGRSRUGHIHFWR &RQ ORV GLUHFWLYRV GH OD HPSUHVD VH GHWHUPLQDUi VL HV FRQYHQLHQWH R QR PDQWHQHUHOXVRGHO6LVWHPD2SHUDWLYR:LQGRZV;33URIHVVLRQDOFRPRHVWiQGDU 3DUD HO VHUYLGRU VH WLHQH LQVWDODGR HO VLVWHPD RSHUDWLYR :LQGRZV 6HUYHU YHUVLyQ(QWHUSULVH\HVHOTXHDORMDHO$FWLYH'LUHFWRU\. 6HUYLFLRV (O VHUYLGRU IXQFLRQD SULQFLSDOPHQWH SDUD DOPDFHQDU GRFXPHQWRV FRPSDUWLGRV pVWHSRVHHXQDVRODXQLGDGOyJLFD'HQWURGHpVWDVHWLHQHQORVDUFKLYRVSURSLRV GHO VLVWHPD RSHUDWLYR FRPR WDPELpQ ORV GRFXPHQWRV D ORV FXDOHV ORV FRODERUDGRUHVGHODHPSUHVDDFFHGHQVHJ~QVXVUHTXHULPLHQWRV (O GHWDOOH GH ORV VHUYLFLRV TXH DFWXDOPHQWH SUHVWD HO VHUYLGRU VH LQGLFD HQ OD )LJXUD1RFRPRVHSXHGHDSUHFLDUORVGRV~QLFRVVHUYLFLRVTXHSUHVWDHVGH 6HUYLGRUGH$UFKLYRV\GH&RQWURODGRUGH'RPLQLR $FWLYH'LUHFWRU\ . D6HUYLGRUGH$UFKLYRV (O VHUYLGRU GH DUFKLYRV VH HQFXHQWUDQ GHQWUR GHO GLUHFWRULR UDt] F? \ WLHQH FDUSHWDVSULQFLSDOHVFRPSDUWLGDVTXHVRQ 'RFXPHQWRV'DUHXV 6LVWHPDV 6RIWZDUH /D FDUSHWD SULQFLSDO HV 'RFXPHQWRV 'DUHXV SXHV pVWD DORMD D ODV VXEFDUSHWDV LQGLFDGDVHQOD)LJXUD1R 7RGDV ODV VXEFDUSHWDV D H[FHSFLyQ GH 6\VWHPVEV WLHQHQ GLIHUHQWHV WLSRV GH DFFHVRGHSHQGLHQGRGHOXVXDULR\GHOGHSDUWDPHQWRDOFXDOSHUWHQHFHQ.

(28) ϭϰ. /DVXEFDUSHWDWHPSRUDOVHXWLOL]DFRPRXQUHSRVLWRULRWHPSRUDOGHDUFKLYRVSDUD FRPSDUWLUHQWUHXVXDULRV6HWLHQHDFFHVRWRWDOGHWRGRVORVXVXDULRVDODPLVPD\ pVWDVHHOLPLQDFDGDFLHUWRWLHPSRSDUDQRFRQVHUYDULQIRUPDFLyQLQVHUYLEOHHQHO VHUYLGRUGHDUFKLYRV. . . )LJXUD1R6HUYLFLRVTXHSUHVWDHOVHUYLGRUDFWXDO. )LJXUD1R&DUSHWDVFRPSDUWLGDVHQHOVHUYLGRUGHDUFKLYRV. /D FDUSHWD 6LVWHPDV SRU VX SDUWH DORMD WRGR HO VLVWHPD FRQWDEOH 6%6 6\VWHPV IRU%XVLQHVV6ROXWLRQV 6RIWZDUHDGTXLULGRSRUODHPSUHVDKDFHPiVGHDxRV HOFXDOIXHGHVDUUROODGRHQ9LVXDO)R[.

(29) ϭϱ. $ ODFDUSHWD 6RIWZDUH WLHQHQ DFFHVR WRGRV ORV XVXDULRV \ pVWDDORMDDO6RIWZDUH FRPHUFLDOTXHHVWiGLVSRQLEOHSDUDTXHGLFKRVXVXDULRVSXHGDQLQVWDODUORHQVXV UHVSHFWLYRV FRPSXWDGRUHV /D GHVFULSFLyQ GHO 6RIWZDUH VH HQFXHQWUD GHWDOODGD SRVWHULRUPHQWH HQ HO OLWHUDO F FRUUHVSRQGLHQWH D 6RIWZDUH &RPHUFLDO \ $SOLFDFLRQHV (OPHFDQLVPRGHUHVSDOGRVVHORUHDOL]DFRQODXWLOLGDGTXHEULQGD:LQGRZV 6HUYHU PHGLDQWH HO FRPDQGR QWEDFNXS HQ HO WHUPLQDO GH :LQGRZV /D FRSLD GH VHJXULGDG TXH VH UHDOL]D HV GH ODV FDUSHWDV 'RFXPHQWRV 'DUHXV \ 6LVWHPDV H[FOX\HQGR OD FDUSHWD 'RFXPHQWRV 'DUHXV?&DUSHWD WHPSRUDO FRPR WDPELpQ ORV DUFKLYRVGHVLVWHPD 3DUD HO DOPDFHQDPLHQWR GH HVWRV UHVSDOGRV VH XWLOL]D XQ GLVFR H[WHUQR GH *% 6H KD FUHDGR LQLFLDOPHQWH XQ UHVSDOGR WRWDO \ DGHPiV VH WLHQH XQ UHVSDOGR LQFUHPHQWDO TXH VH UHDOL]D GLDULD \ DXWRPiWLFDPHQWH D ODV DQH[DGR D ODV FRSLDVGHVHJXULGDGH[LVWHQWHV &DEH DQRWDU TXH HO VHUYLGRU QR VH XWLOL]D FRPR HVWDFLyQ GH WUDEDMR pVWH VH OR XWLOL]D VROR HQ FDVR GH TXHUHU UHDOL]DU FLHUWDV PRGLILFDFLRQHV HQ OD FRQILJXUDFLyQ GHVHUYLFLRVXVXDULRVFRQWUDVHxDVHWF. E$FWLYH'LUHFWRU\ (O $FWLYH 'LUHFWRU\ VH OR XWLOL]D SDUD GHILQLU XVXDULRV SHUPLVRV DVLJQDFLyQ GH UHFXUVRV\SROtWLFDVGHDFFHVRGHQWURGHODHPSUHVD (QORUHIHUHQWHDOQRPEUHGHO+RVWGHFDGDXQDGHODVHVWDFLRQHVGHWUDEDMRpVWH GHEHUtDUHIOHMDUHOGHSDUWDPHQWRDOFXDOSHUWHQHFHORFXDOQRRFXUUHHQWRGRVORV FDVRV HQFRQVHFXHQFLDHOQRPEUHGHO +RVWGHEHUtDVHUUHGHILQLGRHQFDGDXQD GHODVHVWDFLRQHVGHWUDEDMR ([LVWHQFLHUWRVQRPEUHVGHXVXDULRV\JUXSRVTXHDOLJXDOTXHHQHOFDVRDQWHULRU QRFRUUHVSRQGHQDORVDFWXDOHVXVXDULRVGHFDGDXQRGHORVGHSDUWDPHQWRVGHOD HPSUHVDSRUORTXHGHEHQVHUUHGHILQLGRV.

(30) ϭϲ. ([LVWHQFLHUWDVPiTXLQDVTXHHVWiQDGKHULGDVDOGRPLQLR'$5(86PLHQWUDVTXH RWUDV VROR DO JUXSR GH WUDEDMR '$5(86 $TXHOODV TXH VH ³ORJHDQ´ DO GRPLQLR '$5(86WLHQHQPHQRUFDQWLGDGGHVRIWZDUHLQQHFHVDULRSXHVHQHOFDVRGHTXH UHTXLHUDQLQVWDODURGHVLQVWDODUXQDXRWUDDSOLFDFLyQGHEHUtDQ³ORJJHDUVH´FRPR $GPLQLVWUDGRUHV /RFDOHV D FX\D FODYH QR WLHQHQ DFFHVR /RV XVXDULRV TXH WUDEDMDQ FRQ HO JUXSR GH WUDEDMR '$5(86 WLHQHQ DFFHVR SDUD LQVWDODU \ GHVLQVWDODU DSOLFDFLRQHV OR FXDO KD SHUPLWLGR TXH H[LVWD XQD JUDQ FDQWLGDG GH VRIWZDUH TXH QR WLHQH QDGD TXH YHU FRQ DVSHFWRV TXH IRPHQWHQ XQ PHMRU GHVHPSHxRODERUDO 3DUDWRGDVODVPiTXLQDVVHWLHQHQXQDPLVPDFODYHGH$GPLQLVWUDGRUORFDOEDMR HOXVXDULRDGPLQLVWUDGRU(VWDFODYHQRVHKDUHGHILQLGRHQXQEXHQWLHPSRSRUOR TXHVHUtDFRQYHQLHQWHUHDOL]DUHOFDPELRGHODPLVPD 2WUR SUREOHPD GH QR WHQHU WRGDV ODV PiTXLQDV HQOD]DGDV DO GRPLQLR HV TXH VH UHVWULQJH OD DGPLQLVWUDFLyQ FHQWUDOL]DGD TXH SURYHH :LQGRZV 6HUYHU D HVWDFLRQHVTXHVLHVWiQHQOD]DGDVDOGRPLQLR /DV FRPSXWDGRUDV \ XVXDULRV TXH VH HQFXHQWUDQ UHJLVWUDGDV HQ HO GRPLQLR VH GHWDOODQHQODV)LJXUDV1R\ . )LJXUD1R/LVWDGRGHHTXLSRVFRPSXWDFLRQDOHV0DWUL]4XLWR. .

(31) ϭϳ. )LJXUD1R/LVWDGRGH8VXDULRV0DWUL]4XLWR. . 1RH[LVWHQLQJXQDGLYLVLyQOyJLFDSRUJUXSRVGHXVXDULRVORFXDOVHGHEHUiWRPDU HQFXHQWDDOPRPHQWRGHOUHGLVHxR. F&RUUHR(OHFWUyQLFR\3iJLQD:HE 6H PDQHMDQ DOUHGHGRU GH FXHQWDV GH FRUUHR HOHFWUyQLFR (VWDV FXHQWDV VRQ SURYLVWDV SRU <DKRR IRU 6PDOO %XVLQHVV TXH HV XQD HPSUHVD GHO JUXSR <DKRR TXHEULQGDGRPLQLRV\DORMDPLHQWR:HE eVWH HV XQR GH ORV SXQWRV PiV FUtWLFRV GHQWUR GH OD UHG GH OD HPSUHVD SXHV IUHFXHQWHPHQWHVHSUHVHQWDQSUREOHPDVFRQODFDtGDGHORVVHUYLGRUHVGHFRUUHR H[WHUQRV GH <DKRR OR TXH RFDVLRQD TXH OD HPSUHVD VH TXHGH VLQ FRUUHR HOHFWUyQLFR SRU YDULDV KRUDV \ KDVWD SRU YDULRV GtDV (VWH KHFKR KDFH LPSUHVFLQGLEOHODLPSOHPHQWDFLyQGHXQVHUYLGRUGHFRUUHRHOHFWUyQLFRiJLOVHJXUR \UHVLVWHQWHDIDOODV /D SiJLQD GH OD HPSUHVD HVWi DFFHVLEOH HQ OD :HE HQ OD GLUHFFLyQ KWWS??ZZZGDUHXVFLDFRP (O SUREOHPD FRQ pVWD HV TXH FRQWLQXDPHQWH VH KDFH QHFHVDULDVXDFWXDOL]DFLyQWDUHDTXHHVEDVWDQWHFRPSOLFDGDGHUHDOL]DUSXHVDO PRPHQWR OD SiJLQD HVWi DORMDGD HQ ORV VHUYLGRUHV :HE GH <DKRR OR FXDO WRPD PXFKR WLHPSR HQ YROYHUOD D FDUJDU FDGD YH] TXH VH UHDOL]D XQD DFWXDOL]DFLyQ.