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Mejoramiento de los procesos en el Kurhotel Escambray del Complejo de Turismo “Topes de Collantes"

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Academic year: 2020

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Figure

Figura 1.1: Hilo conductor. Fuente: Elaboración Propia.
Figura  1.3.  Elementos  comunes  de  las  metodologías  de  mejoras  de  procesos  consultadas
Figura  2.1:  Procedimiento  específico  propuesto  para  la  Gestión  por  Procesos.  Fuente:
Tabla  2.2:  Instrumento  para  la  determinación  de  las  principales  relaciones  entre  los  procesos (Votación en el rango de 1 a 10, donde 10 es muy fuerte; sólo cinco votaciones  por proceso)
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