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IMPLEMENTAR UN MANUAL DE CAPACITACIÓN PARA MEJORAR LA CALIDAD DE ATENCIÓN Y SERVICIO AL CLIENTE DIRIGIDO A LOS COLABORADORES DE LA EMPRESA DISCIEM S A UBICADA EN EL SUR DEL DISTRITO METROPOLITANO DE QUITO AÑO 2017

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Academic year: 2020

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Figure

Figura N° 1 Mapa de involucrados
Figura N° 2 Árbol de problemas
Figura N° 3 Árbol de Objetivos.
Figura N° 4 Pregunta 1
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