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El uso de mapas conceptuales para la evaluación de los servicios de referencia virtual de las bibliotecas universitarias: una experiencia práctica

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Academic year: 2020

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Figure

Tabla 1. Opiniones, categorías y propuestas plasmadas durante la sesión de brainstorming
Fig. 1. Mapa conceptual 1
Fig. 3. Mapa conceptual 3
Fig. 4. Mapa conceptual 4
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