• No se han encontrado resultados

With these enhancements come a number of additional changes that you need to be aware of:

N/A
N/A
Protected

Academic year: 2022

Share "With these enhancements come a number of additional changes that you need to be aware of:"

Copied!
30
0
0

Texto completo

(1)

ACTION REQUIRED

See important information below

BGS - 119384-A Resi

ACTION REQUIRED

See important information below

Dear Customer,

Spectrum is committed to providing you with the very best products, at the best value. We are planning to add even more advanced Spectrum services in your area – including fast Internet and reliable Voice service. These services will be in your area soon, and come with all the benefits of being a Spectrum TV® customer, like never being locked into a contract.

In addition to launching these great new products, we will be enhancing your Spectrum TV service. This will bring you more HD channels than ever before – over 200 available. As a result, you will be required to have a new Spectrum Receiver on each TV in your home by 6/19/2018.

To order your new Spectrum Receiver(s), please visit your nearest Spectrum Store (see store locations on the back of this letter) or call us at 833-856-0704. A Spectrum Customer Service Representative will arrange to ship a self-installation kit directly to your home at no additional cost to you. The kit will also contain instructions explaining when to install your new equipment as well as how to return your current equipment. You must return your previous equipment by 7/19/2018.

With these enhancements come a number of additional changes that you need to be aware of:

Your channels

- On 6/19/2018, some of your current channels will be moving to new locations and other channels will be removed, consistent with your level of service. See the back of this letter for specific channel move information.

For your convenience, we have also included your new channel lineup with this letter.

Billing changes

- Your statement due date will be changing – you’ll see the new date on your next statement.

New Account Number and Security Code

- You will receive a new account number and Security Code. Both can be found in the upper left corner of your next monthly billing statement.

• Please keep your new account number for future reference and don’t forget to update your new account number with your financial institution to ensure payment processing.

If you are currently enrolled in Auto Pay, you will need to re-establish your method of payment based on your new account number.

Your Existing Account Credentials

- You can visit Spectrum.net/newaccount and follow the instructions to register for a new Username.

If you have any questions about your current service, please visit Spectrum.com or call us at 833-856-0704 to learn more. Thank you for being a Spectrum customer.

Sincerely,

Kathleen Griffin

VP, Marketing Communications Dear Customer,

Spectrum is committed to providing you with the very best products, at the best value. To deliver even more value to you, we will be converting your TV service to a 100% digital format.

This conversion will bring many exciting enhancements to your TV service. It will allow us to deliver you an increase in HD channels as well as improve all TV channels with even better picture and sound quality. In addition, we will be able to offer you a more expansive lineup of channels and include access to thousands of FREE On Demand choices. As a result, you will be required to have a new Spectrum Receiver on each TV in your home by 8/21/2018.

To order your new Spectrum Receiver(s), please visit your nearest Spectrum Store (see store location on the back of this letter) or call us at 833-473-4860. A Spectrum Customer Service Representative will arrange to ship a self-installation kit directly to your home at no additional cost to you. The kit will also contain instructions explaining when to install your new equipment as well as how to return your current equipment. You must return your previous equipment by 9/20/2018.

With these enhancements come a number of additional changes that you need to be aware of:

Your channels

– On or after 8/21/2018, some of your current channels will be moving to new locations and other channels will be removed, consistent with your level of service. See the back of this letter for specific channel move information. For your convenience, we have also included your new channel lineup with this letter.

Billing changes

– Your statement due date will be changing – you’ll see the new date on your next statement.

– Additionally, effective with your next billing statement, your new monthly rate will change as follows:

Your current Spectrum TV BASIC at $27.00 will be migrated to Spectrum TV BASIC at the rate of $23.89, plus applicable taxes and fees.

Standard rates apply after 12 months for all services.

New Account Number and Security Code

– You will receive a new account number and Security Code. Both can be found in the upper left corner of your next monthly billing statement.

• Please keep your new account number for future reference and don’t forget to update your new account number with your financial institution to ensure payment processing.

If you are currently enrolled in Auto Pay, you will need to re-establish your method of payment based on your new account number.

Your Existing Account Credentials

– You will need to clear the cache and cookies on your computer.

– Then visit Spectrum.net/new and follow the instructions to register for a new username.

Need additional info or help? Call 1-833-473-4860.

¿Necesitas más información o ayuda? Llama al 1-833-473-4860.

Thank you for being a Spectrum customer.

Sincerely,

Kathleen Griffin

VP, Marketing Communications

ACTION REQUIRED

See important information below

(2)

GET YOUR EQUIPMENT TODAY

To get your Spectrum Receiver(s) and self-installation kit, call 1-833-473-4860. We’ll ship directly to your home at no additional cost. You don’t even have to leave the house. Or,

between 8/18 and 8/25 you can pick one up from our temporary store located at:

Scout House 708 E. San Joaquin St.

Avenal, CA 93204 Mon-Sat 10am – 7pm

IMPORTANT ACCOUNT UPDATE

As a result of the Spectrum TV enhancements occurring on 8/21/2018, some current channels will be moving to new locations:

*Customers that receive Medicaid, may be eligible for Spectrum Receivers for up to 5 years; standard rates apply after promotional period ends. Standard rates will apply for installation, taxes, fees, surcharges and additional equipment. On Demand programming varies by level of service; pricing, ratings and scheduling are subject to change. Spectrum Receiver required to receive HD programming; TV must be HD capable; HD programming may vary. Additional Charter DVR service rates may apply. Account credentials may be required to stream some TV content online. Apps are free with corresponding level of service. Service is subject to all applicable service terms and conditions, which are subject to change. Services not available in all areas. Restrictions may apply. Call for full details. ©2018 Charter Communications.

Channel Name Current Channel (From) New Channel # (To)

C-SPAN 50 93, 881

C-SPAN 2 72 91, 882

EVINE 19 142, 729

Pop 18 103, 803

QVC 14 113, 785

(3)

ACTION REQUIRED

See important information below

BGS - 119384-A Resi

ACTION REQUIRED

See important information below

Dear Customer,

Spectrum is committed to providing you with the very best products, at the best value. We are planning to add even more advanced Spectrum services in your area – including fast Internet and reliable Voice service. These services will be in your area soon, and come with all the benefits of being a Spectrum TV® customer, like never being locked into a contract.

In addition to launching these great new products, we will be enhancing your Spectrum TV service. This will bring you more HD channels than ever before – over 200 available. As a result, you will be required to have a new Spectrum Receiver on each TV in your home by 6/19/2018.

To order your new Spectrum Receiver(s), please visit your nearest Spectrum Store (see store locations on the back of this letter) or call us at 833-856-0704. A Spectrum Customer Service Representative will arrange to ship a self-installation kit directly to your home at no additional cost to you. The kit will also contain instructions explaining when to install your new equipment as well as how to return your current equipment. You must return your previous equipment by 7/19/2018.

With these enhancements come a number of additional changes that you need to be aware of:

Your channels

- On 6/19/2018, some of your current channels will be moving to new locations and other channels will be removed, consistent with your level of service. See the back of this letter for specific channel move information.

For your convenience, we have also included your new channel lineup with this letter.

Billing changes

- Your statement due date will be changing – you’ll see the new date on your next statement.

New Account Number and Security Code

- You will receive a new account number and Security Code. Both can be found in the upper left corner of your next monthly billing statement.

• Please keep your new account number for future reference and don’t forget to update your new account number with your financial institution to ensure payment processing.

If you are currently enrolled in Auto Pay, you will need to re-establish your method of payment based on your new account number.

Your Existing Account Credentials

- You can visit Spectrum.net/newaccount and follow the instructions to register for a new Username.

If you have any questions about your current service, please visit Spectrum.com or call us at 833-856-0704 to learn more. Thank you for being a Spectrum customer.

Sincerely,

Kathleen Griffin

VP, Marketing Communications Estimado(a) Customer,

Spectrum se compromete a brindarle los mejores productos, al mejor precio. Para ofrecerle aún más por su dinero, convertiremos su servicio de TV a un formato 100% digital.

Esta conversión traerá muchos beneficios emocionantes a su servicio de TV. Nos permitirá ofrecerle un aumento en los canales de alta definición y también darles a todos los canales de televisión una mejor calidad de imagen y sonido. Además, podremos ampliar aún más nuestra gama de canales e incluir acceso a miles de opciones On Demand GRATUITAS. Como resultado, se le solicitará que tenga un nuevo receptor Spectrum en cada televisor de su hogar antes del 21/8/2018.

Para pedir su nuevo receptor Spectrum, visite su tienda de Spectrum más cercana (consulte la ubicación de la tienda en el reverso de esta carta) o llámenos al 1-833-473-4860. Un representante de atención al cliente de Spectrum se encargará de enviar un kit de autoinstalación directamente a su hogar sin costo adicional para usted. El kit también incluirá instrucciones que le explicarán cuándo instalar su nuevo equipo y cómo devolver el actual. Debe devolver su equipo anterior antes del 20/9/2018.

Con estas mejoras vienen una serie de cambios adicionales que debe tener en cuenta:

Tus canales

– A partir del 21/8/2018, algunos de sus canales actuales se moverán a nuevas ubicaciones y se eliminarán otros canales, de acuerdo con su nivel de servicio. Consulte el reverso de esta carta para obtener información específica sobre movimientos de canales. Para su comodidad, también hemos incluido su nueva lista de canales con esta carta.

Cambios de facturación

– La fecha de vencimiento de su estado de cuenta cambiará; verá la nueva fecha en su próxima factura.

– Además, a partir de su próxima factura de cuenta, su nueva tarifa mensual cambiará de la siguiente manera:

Su Spectrum TV actual BASIC en $27.00 se cambiará a Spectrum TV BASIC a la tasa de

$23.89, más los impuestos y tarifas aplicables.

Las tarifas estándar se aplican después de 12 meses para todos los servicios.

Nuevo número de cuenta y código de seguridad

– Recibirá un nuevo número de cuenta y un Código de seguridad. Ambos se pueden encontrar en la esquina superior izquierda de su próximo estado de cuenta mensual.

• Guarde su nuevo número de cuenta para futura referencia y no se olvide de actualizar su nuevo número de cuenta con su institución financiera para garantizar el procesamiento del pago.

Si actualmente está inscrito en Auto Pay, necesitará restablecer su método de pago en función de su nuevo número de cuenta.

Sus credenciales de cuenta existentes

– Tendrá que borrar la caché y las cookies en su computadora.

– Después, visite a Spectrum.net/new (la página web está disponible solo en inglés) y siga las instrucciones para registrar un nuevo nombre de usuario.

¿Necesitas más información o ayuda? Llama al 1-833-473-4860.

Gracias por ser un cliente de Spectrum.

Atentamente,

Marisol Martinez

Vicepresidenta de Mercadeo Multicultural

ACCIÓN REQUERIDA

Ver información importante a continuación

(4)

OBTENGA SU EQUIPO HOY

Para recibir tu(s) receptor(es) de Spectrum y el Kit de autoinstalación, llama al 1-833-473-4860.

Los enviaremos a tu hogar sin costo adicional. Ni siquiera tendrás que irse de casa. También, puedes obtenerlos entre el 18 de agosto y el 25 de agosto en nuestra tienda temporaria ubicada en:

Scout House 708 E. San Joaquin St.

Avenal, CA 93204 lunes-sábado 10am – 7pm

NOTICIA DE CUENTA IMPORTANTE

Como resultado de las mejoras de Spectrum TV que se llevarán a cabo el 21/8/2018, algunos canales actuales se moverán a nuevas ubicaciones:

* Los clientes que reciben Medicaid pueden ser elegibles para receptores de espectro por hasta 5 años; las tarifas estándar se aplican una vez que finaliza el período promocional. Se aplicarán tarifas estándar para instalación, impuestos, tarifas, recargos y equipo adicional. La programación On Demand varía según el nivel de servicio; los precios, las calificaciones y la programación están sujetos a cambios. Receptor de Spectrum requiere recibir programación HD; La TV debe ser capaz de HD; La programación HD puede variar.

Es posible que se apliquen tarifas de servicio adicionales de Charter DVR. Las credenciales de la cuenta pueden ser necesarias para transmitir un poco de contenido de TV en línea. Las aplicaciones son gratuitas con el nivel de servicio correspondiente. El servicio está sujeto a todos los términos y condiciones de servicio aplicables, que están sujetos a cambios. Servicios no disponibles en todas las áreas. Se pueden aplicar restricciones. Llamar para detalles completos. © 2018 Charter Communications.

Channel Name Current Channel (From) New Channel # (To)

C-SPAN 50 93, 881

C-SPAN 2 72 91, 882

EVINE 19 142, 729

Pop 18 103, 803

QVC 14 113, 785

(5)

For more information visit Spectrum.net.

SPECTRUM HD CHANNEL LINEUP°

Avenal Rebuild |

July 2018

TV PACKAGES SPECTRUM BASIC (Includes Digital Music channels

and the following services) 2 KVPT - PBS 3 KFSN - ABC 4 KSEE - NBC 5 KAIL - MyTV 6 KMPH - FOX 7 KGPE - CBS 8 KFRE - The CW 9 KNXT - IND

10 KMSG - Azteca América 11 KTFF - UniMás 12 KFTV - Univisión 15 KNSO - Telemundo 91 C-SPAN2 92 C-SPAN3 93 C-SPAN 97 TBN 113 QVC 115 HSN 119 Jewelry TV 142 EVINE

177 California Channel 188 Charter Channel 205 - 206 Spectrum Reach

SPECTRUM SELECT (Includes Spectrum TV Basic

and the following services) 24 Spectrum SportsNet CA 25 Spectrum Deportes 27 Lifetime

28 A&E

29 Discovery Channel 30 TLC

31 HISTORY 32 TBS 33 TNT 34 USA Network 35 ESPN 36 ESPN2 37 FS West

39 The Weather Channel 40 CNN

41 HLN 42 CNBC 43 msnbc

44 FOX News Channel 45 Freeform 46 Disney Channel 47 Animal Planet 48 Travel Channel 49 Cartoon Network 50 Nickelodeon 51 Paramount Network 54 E!

55 HGTV 56 Food Network 58 Comedy Central 60 VH1

61 MTV 63 AMC 64 SYFY

65 Investigation Discovery 66 Bravo

67 NBC Sports Network 68 SportsNet LA 69 FOX Sports 1 70 FX

71 National Geographic 72 truTV

73 TV Land 83 BET 84 CMT 85 ION Television 87 Hallmark Channel 88 Hallmark Mov. & Myst.

89 Oxygen

94 FOX Business Network 95 Bloomberg Television 96 Velocity

98 Daystar 99 INSP 100 WGN America 101 EWTN 122 WE tv 124 SundanceTV 125 IFC

136 BBC America 149 Liquidation Channel 157 FX Movie Channel 164 HSN2

166 Hillsong Channel 167 SonLife 173 QVC2 222 RSN Extra 234 Galavisión 425 SEC Network 426 SEC Extra 769 FS Prime Ticket

SPECTRUM TV SILVER (Includes Spectrum TV Select

and the following channels) Digi Tier 1

14 NFL Network 23 Disney Junior 53 OWN 59 FXX 62 TCM 74 Golf Channel 75 MLB Network 81 GSN

82 Disney XD 90 LMN 105 Universal Kids 107 Baby First TV 110 Nick Jr.

112 Discovery Life Channel 117 Reelz

121 Lifetime Real Women 124 SundanceTV 125 IFC 126 fyi,

130 Nat Geo Wild 133 i24

134 Viceland 135 BBC World News 137 Smithsonian Channel 139 Cooking Channel 140 DIY Network 153 REVOLT 158 Fuse 159 RFD-TV 160 GAC 161 FM 162 ASPiRE TV 163 TV One 165 Ovation 168 BYUtv 172 Newsy 202 UP

221 El Rey Network 250 FOX Deportes 260 Univisión Deportes 262 ESPN Deportes 265 Fusion 271 NBC Universo 405 CBS Sports Network 407 ESPNEWS

408 FOX Sports 2 410 Tennis Channel 415 ESPNU 436 Olympic Channel 440 PAC-12 Los Angeles 442 PAC-12 Network 713 The Impact Network 771 AXS TV

HBO

503 HBO 2 - W 505 HBO Signature - W 507 HBO Family - W 509 HBO Comedy - W 511 HBO Zone - W 513 HBO Latino - W 518 HBO - W 519 HBO - E 520 HBO 2 - E 521 HBO Signature - E 522 HBO Family - E 523 HBO Comedy - E 524 HBO Zone - E 525 HBO Latino - E Cinemax 533 MoreMAX - W 535 ActionMAX - W 537 ThrillerMAX - W 549 Cinemax - W 550 Cinemax - E 551 MoreMAX - E 552 ActionMAX - E 553 ThrillerMAX - E 554 5 StarMAX - E 555 MovieMAX - E 556 OuterMAX - E 557 Cinemáx - E Showtime 563 SHO 2 - W

565 Showtime Showcase-W 568 SHO Beyond - E 569 SHO Extreme - W 578 Showtime - W 579 Showtime - E 580 SHO 2 - E

581 Showtime Showcase-E 582 SHO Beyond - W 583 SHO Extreme - E 584 SHO Women - E 585 SHO Next - E

SPECTRUM TV GOLD (Includes Spectrum TV Silver

and the following channels) Digi Tier 2

14 NFL Network 57 MTV2 76 FLIX - W 77 IndiePlex 78 RetroPlex 79 MoviePlex 86 Science Channel 102 Boomerang 103 Pop

104 Discovery Family 106 TeenNick 108 Nicktoons

114 Destination America 116 American Heroes Ch.

132 CNBC World 143 BET HER

144 Crime & Investigation 145 Tr3s

146 Nick Music 147 LOGO 148 BET Jams 150 MTV Classic 156 BET Soul

170 The Cowboy Channel

201 Military History 288 BeIN SPORTS Español 345 Willow TV

400 NHL Network 401 FCS Atlantic 402 FCS Central 403 FCS Pacific 404 TVG 406 ESPN Classic 409 Outdoor Channel 416 ESPN GoalLn/BasesLd 417 BeIN SPORTS 427 FOX Soccer Plus 430 NFL RedZone 431 Mav TV 434 BTN

435 MLB Strike Zone 438 PAC-12 Arizona 439 PAC-12 Bay Area 441 PAC-12 Mountain 443 PAC-12 Oregon 444 PAC-12 Washington 770 HDNet Movies 799 MTV Live TMC

594 TMC XTRA - E 598 TMC - W 599 TMC - E 600 TMC XTRA - W STARZ

611 Starz Comedy - E 621 Starz - W 622 Starz - E 623 Starz in Black - E 624 Starz Comedy - W 625 Starz Cinema - E 626 Starz Kids & Fam. - E 627 Starz Edge - E STARZ ENCORE 644 StarzEncore - W 645 StarzEncore - E 646 StarzEncore Action-E 647 StarzEncore Classic-E 648 StarzEncore Wstns-E 649 StarzEncore Susp-E 650 StarzEncore Black-E 651 StarzEncore Fam-E 652 StarzEncore Español-E

MULTICULTURAL CHANNELS FILIPINO VIEW 361 The Filipino Channel 362 GMA Life TV 363 GMA Pinoy TV 364 GMA News TV

International 365 Lifestyle Network

FRENCH VIEW 354 TiVi5MONDE 356 TV5MONDE Info 852 TV5MONDE

LATINO VIEW 25 Spectrum Deportes 82 Disney XD 145 Tr3s

221 El Rey Network 223 Caracol

224 BabyFirstTV (SAP) 225 BabyTV (SAP) 226 RCN Nuestra Tele 227 FOROtv 228 AyM Sports 229 Canal Sur 230 Cubaplay 234 Galavisión 239 Estrella TV 241 TeleN 242 Cinelatino 243 Bandamax 244 Ritmoson Latino 245 TeleFórmula 247 Video Rola 248 De Película 249 De Película Clásico 250 FOX Deportes 251 CNN en Español 252 Cine Mexicano 253 TV Chile 255 Semillitas 256 Atres Series 258 Discovery en Español 259 Multimedios Televisión 260 Univisión Deportes 261 ViendoMovies 262 ESPN Deportes 263 CentroamericaTV 264 Univisión tlnovelas 266 FOX Life 267 ¡Sorpresa! TV 269 Once Canal 270 canal 22 internacional 271 NBC Universo 273 Discovery Familia 274 GOL TV

275 HISTORY en Español 276 EWTN en Español 277 TBN Enlace USA 278 HITN

279 Nat Geo Mundo 280 TeleHit 281 Estudio 5

282 Mexicanal 283 Tele El Salvador 284 Antena 3 Internacional 285 El Garage TV 286 Super Canal

288 BeIN SPORTS Español 289 Ecuavisa Internacional 290 SUR Perú

291 Telemicro

292 Television Dominicana 293 TV Venezuela 294 TVE Internacional 295 WAPA América 417 BeIN SPORTS 801 Ultra Familia 802 Ultra Kidz 805 Ultra Mex 806 Ultra Clásico 818 Ultra Docu 850 Ultra Fiesta 851 Ultra Macho 855 Ultra Cine 890 UniMás 891 Azteca América

MI PLAN LATINO (Includes Spectrum TV Basic, Latino

View and the following services) 23 Disney Junior 28 A&E

29 Discovery Channel 30 TLC

31 HISTORY 32 TBS 33 TNT 34 USA Network 39 The Weather Channel 45 Freeform

46 Disney Channel 49 Cartoon Network 54 E!

55 HGTV 56 Food Network 58 Comedy Central 63 AMC

65 Investigation Discovery 66 Bravo

70 FX

87 Hallmark Channel 88 Hallmark Mov. & Myst.

SOUTH ASIAN VIEW 345 Willow TV

348 TV Asia 351 SET Asia 352 STAR India PLUS

TV JAPAN 347 TV Japan

OTHER SERVICES 671 EPIX - W

672 EPIX - E 676 EPIX

903 - 948 Music Choice 950 iN DEMAND Previews 951 iN DEMAND 1 953 iN DEMAND 3 957 iN DEMAND Español 958 HD Pay-Per-View 965 Playboy TV

967 Playboy TV en Español 1901-1941 Music Choice

1943-1950 Music

Choice

2470 Too Much For TV On Demand

2472 Karaoke On Demand 2478 Disney Family Movies On

Demand 2498 Weather

(6)

ALPHABETICAL CHANNEL LIST 5 StarMAX - E ...

A&E ...

ActionMAX - E ...

ActionMAX - W ...

AMC ...

American Heroes Ch. ....

Animal Planet ...

Antena 3 Internacional . ASPiRE TV ...

Atres Series ...

AXS TV ...

AyM Sports ...

Azteca América ...

Baby First TV ...

BabyFirstTV (SAP) ...

BabyTV (SAP) ...

Bandamax ...

BBC America ...

BBC World News ...

BeIN SPORTS ...

BeIN SPORTS Español BET ...

BET HER ...

BET Jams ...

BET Soul ...

Bloomberg Television ....

Boomerang ...

Bravo...

BTN ...

BYUtv ...

C-SPAN ...

C-SPAN2 ...

C-SPAN3...

California Channel ...

canal 22 internacional ..

Canal Sur ...

Caracol ...

Cartoon Network ...

CBS Sports Network ...

CentroamericaTV ...

Charter Channel ...

Cine Mexicano...

Cinelatino ...

Cinemax - E ...

Cinemáx - E ...

Cinemax - W ...

CMT ...

CNBC ...

CNBC World ...

CNN ...

CNN en Español ...

Comedy Central ...

Cooking Channel ...

Crime & Investigation ...

Cubaplay ...

Daystar ...

De Película ...

De Película Clásico ...

Destination America ...

Discovery Channel ...

Discovery en Español ..

Discovery Familia ...

Discovery Family ...

Discovery Life Channel ..

Disney Channel ...

Disney Family Movies On Demand ...

Disney Junior ...

Disney XD ...

DIY Network ...

E! ...

Ecuavisa Internacional . El Garage TV ...

El Rey Network ...

EPIX ...

EPIX - E ...

EPIX - W ...

ESPN ...

ESPN Classic...

ESPN Deportes ...

ESPN GoalLn/BasesLd . ESPN2 ...

ESPNEWS ...

ESPNU ...

Estrella TV ...

Estudio 5 ...

EVINE ...

EWTN ...

EWTN en Español ...

FCS Atlantic ...

FCS Central ...

FCS Pacific ...

FLIX - W ...

FM ...

Food Network ...

FOROtv ...

FOX Business Network . FOX Deportes ...

FOX Life ...

FOX News Channel ...

FOX Soccer Plus ...

FOX Sports 1 ...

FOX Sports 2 ...

Freeform ...

FS Prime Ticket ...

FS West ...

Fuse ...

Fusion ...

FX ...

FX Movie Channel ...

FXX...

fyi, ...

GAC ...

Galavisión ...

GMA Life TV ...

GMA News TV Internation- al ...

GMA Pinoy TV ...

GOL TV ...

Golf Channel ...

GSN ...

Hallmark Channel ...

Hallmark Mov. & Myst. ....

HBO - E ...

HBO - W ...

HBO 2 - E ...

HBO 2 - W ...

HBO Comedy - E ...

HBO Comedy - W ...

HBO Family - E ...

HBO Family - W ...

HBO Latino - E ...

HBO Latino - W ...

HBO Signature - E ...

HBO Signature - W ...

HBO Zone - E ...

HBO Zone - W ...

HD Pay-Per-View ...

HDNet Movies ...

HGTV ...

Hillsong Channel ...

HISTORY ...

HISTORY en Español ...

HITN...

HLN ...

HSN ...

HSN2 ...

i24 ...

IFC ...

iN DEMAND 1 ...

iN DEMAND 3 ...

iN DEMAND Español ...

iN DEMAND Previews . IndiePlex ...

INSP ...

Investigation Discovery ..

ION Television ...

Jewelry TV ...

KAIL - MyTV ...

Karaoke On Demand ..

KFRE - The CW ...

KFSN - ABC ...

KFTV - Univisión ...

KGPE - CBS ...

KMPH - FOX ...

KMSG - Azteca América KNSO - Telemundo ...

KNXT - IND ...

KSEE - NBC ...

KTFF - UniMás ...

KVPT - PBS ...

Lifestyle Network...

Lifetime ...

Lifetime Real Women ....

Liquidation Channel ...

LMN ...

LOGO ...

Mav TV ...

Mexicanal ...

Military History ...

MLB Network ...

MLB Strike Zone ...

MoreMAX - E ...

MoreMAX - W ...

MovieMAX - E ...

MoviePlex ...

msnbc ...

MTV ...

MTV Classic ...

MTV Live ...

MTV2 ...

Multimedios Televisión . Music Choice ...

Music Choice ...

Music Choice ...

Nat Geo Mundo ...

Nat Geo Wild ...

National Geographic ...

NBC Sports Network ....

NBC Universo ...

Newsy ...

NFL Network ...

NFL RedZone ...

NHL Network ...

Nick Jr. ...

Nick Music ...

Nickelodeon ...

Nicktoons ...

Olympic Channel ...

Once Canal ...

Outdoor Channel ...

OuterMAX - E ...

Ovation ...

OWN ...

Oxygen ...

PAC-12 Arizona ...

PAC-12 Bay Area ...

PAC-12 Los Angeles ...

PAC-12 Mountain ...

PAC-12 Network ...

PAC-12 Oregon ...

PAC-12 Washington ...

Paramount Network...

Playboy TV ...

Playboy TV en Español Pop ...

QVC ...

QVC2 ...

RCN Nuestra Tele ...

Reelz ...

RetroPlex ...

REVOLT ...

RFD-TV ...

Ritmoson Latino ...

RSN Extra ...

Science Channel ...

SEC Extra ...

SEC Network ...

Semillitas ...

SET Asia ...

SHO 2 - E ...

SHO 2 - W ...

SHO Beyond - E ...

SHO Beyond - W ...

SHO Extreme - E ...

SHO Extreme - W ...

SHO Next - E ...

SHO Women - E ...

Showtime - E ...

Showtime - W ...

Showtime Showcase-E . Showtime Showcase-W ....

Smithsonian Channel ....

SonLife ...

¡Sorpresa! TV ...

Spectrum Deportes ...

Spectrum Reach . Spectrum SportsNet CA SportsNet LA ...

STAR India PLUS ...

Starz - E ...

Starz - W...

Starz Cinema - E...

Starz Comedy - E ...

Starz Comedy - W ...

Starz Edge - E ...

Starz in Black - E ...

Starz Kids & Fam. - E ...

StarzEncore - E ...

StarzEncore - W ...

StarzEncore Action-E ..

StarzEncore Black-E ...

StarzEncore Classic-E ..

StarzEncore Español-E StarzEncore Fam-E ...

StarzEncore Susp-E ....

StarzEncore Wstns-E ..

SundanceTV ...

Super Canal ...

SUR Perú ...

SYFY ...

TBN ...

TBN Enlace USA ...

TBS ...

TCM ...

TeenNick ...

Tele El Salvador ...

TeleFórmula ...

TeleHit ...

Telemicro ...

TeleN ...

Television Dominicana . Tennis Channel ...

The Cowboy Channel ...

The Filipino Channel ...

The Impact Network ....

The Weather Channel ....

ThrillerMAX - E ...

ThrillerMAX - W ...

TiVi5MONDE ...

TLC ...

TMC - E ...

TMC - W ...

TMC XTRA - E ...

TMC XTRA - W ...

TNT ...

Too Much For TV On Demand ...

Tr3s ...

Travel Channel ...

truTV ...

TV Asia ...

TV Chile ...

TV Japan ...

TV Land ...

TV One ...

TV Venezuela ...

TV5MONDE ...

TV5MONDE Info ...

TVE Internacional ...

TVG ...

Ultra Cine ...

Ultra Clásico...

Ultra Docu ...

Ultra Familia ...

Ultra Fiesta ...

Ultra Kidz ...

Ultra Macho ...

Ultra Mex ...

UniMás ...

Universal Kids ...

Univisión Deportes ...

Univisión tlnovelas ...

UP ...

USA Network ...

Velocity...

VH1 ...

Viceland ...

Video Rola ...

ViendoMovies ...

WAPA América ...

WE tv ...

Weather ...

WGN America ...

Willow TV ...

TV PACKAGES (PER MONTH) Spectrum Basic

Spectrum Select Spectrum Silver Spectrum Gold

A LA CARTE (PER MONTH)G Digi Tier 1

Digi Tier 2

PREMIUM CHANNELS (PER MONTH) HBO

CINEMAX SHOWTIME TMC STARZ STARZ ENCORE EPIX

MULTICULTURAL CHANNELS (PER MONTH)

Latino View Mi Plan Latino

RESIDENTIAL SERVICES AND RATES

$23.89

$64.99

$84.99

$104.99

$12.00

$12.00

$15.00

$15.00

$15.00

$15.00

$15.00

$15.00

$15.00

$7.99

$45

A An amplifier may be required for a dwelling with multiple outlets (outlet = Spectrum receiver/modem/eMTA). Technician assessment and professional installation required.

B The Broadcast TV Surcharge reflects charges assessed to Charter by broadcast TV stations. It applies to Basic Service and all additional TV services.

C DVR service required with subscription to DVR or DVR/HD receiver.

D Provides access to the electronic program guide - to receive program information, perform efficient channel surfing, use Parental Controls and access to order Pay-Per-View & On Demand (where available).

E Due to system technology enhancements in a switched digital market, access to certain digital channels will require a receiver, as HDTVs equipped with CableCARDs can not access certain digital channels requiring two-way communication. CableCARD customers with TiVo equipment will also need a Tuning Adapter for access to such digital channels.

F Applicable when adding and/or relocating outlet, upgrading and/or downgrading services and picking up equipment.

G Available with subscription to Spectrum TV Select, Silver, Gold, or Mi Plan Latino

H The Secure Connection Fee covers those measures Spectrum employs to manage and secure the connection between Spectrum’s system and the Spectrum receiver and other devices Subscriber uses to access Spectrum’s services.

All charges exclude applicable taxes, FCC fees, franchise fees and the Broadcast TV Surcharge.

Public, Educational, Government Access Channel availability may vary by community.

CableCARD customers subscribing to any service package in which Charter-leased equipment is included in the package price, may receive a discounted price, reduced by an amount equal to/greater than the fee for such equipment not leased from Charter.

©2018 Charter Communications

ADDITIONAL CUSTOMER INFORMATION: Prices are per month unless noted otherwise. Programming may vary and all services may not be available in all areas. Rates, number of channels, programs/content, services & packages are subject to change or discontinuance at any time, subject to applicable law. Unless specified on this rate card, additional installation services are generally billed using the Labor Charge in 1/4 hour increments. Charter reserves the right to institute different rates or terms and conditions of service for promotional purposes. Customers are not required to subscribe to any tier of service, other than the Charter Basic service tier, in order to purchase premium channels, or where available, Pay-Per-View or On Demand. Charter-issued Spectrum receiver or CableCARD required to view programming channels. Charter-issued Spectrum receiver required to view Pay-Per-View and On Demand programming (where available). HD-capable equipment required to view HD programming (where available). All programming may not be available to CableCARD customers. All service levels may contain channels with some R-rated programming, which can be blocked using the Parental Controls feature on your on-screen program guide. Certain limitations apply to the Wire Maintenance Plan, such as the exclusion of repairs to alarm/electrical/twisted pair wiring, customer- caused damage or abuse, and alterations to Charter equipment. Please contact Charter for more information about the Wire Maintenance Plan.

Areas Served: Avenal, CA, City of INSTALLATION/SERVICE CALL

(PER ACTIVITY)

Primary Installation/Reconnect (when truck roll required)

Trip Charge

Custom Work Labor Charge Service Call Truck Roll Wall Fish

Move Transfer

UNRETURNED EQUIPMENT FEES (PER UNIT)

Spectrum Receiver CableCARD™

Tuning Adapter

MISCELLANEOUS CHARGES (PER MONTH)

Broadcast TV Surcharge

MISCELLANEOUS CHARGES (PER ACTIVITY)

Late Fee Reconnection Fee

Phone Payment Processing (Charter Assisted)

Insufficient Funds Fee Additional Bill Copies

SPECTRUM EQUIPMENT RENTAL &

OTHER SERVICES (PER MONTH, PER OUTLET)

Spectrum Receiver & Remote (per outlet)

Secure Connection (per receiver or CableCARD)

CableCARD (rate includes $1.00 Secure Connection)

DVR Service Package (up to 4 DVR receivers)

DVR Service (1 DVR receiver)

A F

B

C

D, H E, H

$49.99 $49.99 $49.99 $49.99 $49.99 $49.99

$123.00 $22.00 $130.00

$8.85

$4.75 $4.99 $5.00 $25.00 $1.99

$5.99 $1.00 $2.00 $19.99 $12.99

Visit Spectrum.com/RateCard for more information regarding your rates.

ALPHABETICAL CHANNEL LIST

554 28 552 535 63 116 47 284 162 256 771 228 891 107 224 225 243 136 135 417 288 83 143 148 156 95 102 66 434 168 93 91 92 177 270 229 223 49 405 263 188 252 242 550 557 549 84 42 132 40 251 58 139 144 230 98 248 249 114 29 258 273 104 112 46 2478 23 82 140

54 289 285 221 676 672 671 35 406 262 416 36 407 415 239 281 142 101 276 401 402 403 76 161 56 227 94 250 266 44 427 69 408 45 769 37 158 265 70 157 59 126 160 234 362 364 363 274 74 81 87 88 519 518 520 503 523 509 522 507 525 513 521 505 524 511 958 770 55 166 31 275

278 41 115 164 133 125 951 953 957 950 77 99 65 85 119 5 2472 8 3 12 7 6 10 15 9 4 11 2 365 27 121 149 90 147 431 282 201 75 435 551 533 555 79 43 61 150 799 57 259 1901-1941 1943-1950 903-948 279 130 71 67 271 172 14 430 400 110 146 50 108 436 269 409 556 165 53 89 438

439 440 441 442 443 444 51 965 967 103 113 173 226 117 78 153 159 244 222 86 426 425 255 351 580 563 568 582 583 569 585 584 579 578 581 565 137 167 267 25 205-206 24 68 352 622 621 625 611 624 627 623 626 645 644 646 650 647 652 651 649 648 124 286 290 64 97 277 32 62 106 283 245

280 291 241 292 410 170 361 713 39 553 537 354 30 599 598 594 600 33 2470 145 48 72 348 253 347 73 163 293 852 356 294 404 855 806 818 801 850 802 851 805 890 105 260 264 202 34 96 60 134 247 261 295 122 2498 100 345

(7)

ACTION REQUIRED

See important information below

BGS - 119384-A Resi

ACTION REQUIRED

See important information below

Dear Customer,

Spectrum is committed to providing you with the very best products, at the best value. We are planning to add even more advanced Spectrum services in your area – including fast Internet and reliable Voice service. These services will be in your area soon, and come with all the benefits of being a Spectrum TV® customer, like never being locked into a contract.

In addition to launching these great new products, we will be enhancing your Spectrum TV service. This will bring you more HD channels than ever before – over 200 available. As a result, you will be required to have a new Spectrum Receiver on each TV in your home by 6/19/2018.

To order your new Spectrum Receiver(s), please visit your nearest Spectrum Store (see store locations on the back of this letter) or call us at 833-856-0704. A Spectrum Customer Service Representative will arrange to ship a self-installation kit directly to your home at no additional cost to you. The kit will also contain instructions explaining when to install your new equipment as well as how to return your current equipment. You must return your previous equipment by 7/19/2018.

With these enhancements come a number of additional changes that you need to be aware of:

Your channels

- On 6/19/2018, some of your current channels will be moving to new locations and other channels will be removed, consistent with your level of service. See the back of this letter for specific channel move information.

For your convenience, we have also included your new channel lineup with this letter.

Billing changes

- Your statement due date will be changing – you’ll see the new date on your next statement.

New Account Number and Security Code

- You will receive a new account number and Security Code. Both can be found in the upper left corner of your next monthly billing statement.

• Please keep your new account number for future reference and don’t forget to update your new account number with your financial institution to ensure payment processing.

If you are currently enrolled in Auto Pay, you will need to re-establish your method of payment based on your new account number.

Your Existing Account Credentials

- You can visit Spectrum.net/newaccount and follow the instructions to register for a new Username.

If you have any questions about your current service, please visit Spectrum.com or call us at 833-856-0704 to learn more. Thank you for being a Spectrum customer.

Sincerely,

Kathleen Griffin

VP, Marketing Communications Dear Customer,

Spectrum is committed to providing you with the very best products, at the best value. To deliver even more value to you, we will be converting your TV service to a 100% digital format.

This conversion will bring many exciting enhancements to your TV service. It will allow us to deliver you an increase in HD channels as well as improve all TV channels with even better picture and sound quality. In addition, we will be able to offer you a more expansive lineup of channels and include access to thousands of FREE On Demand choices. As a result, you will be required to have a new Spectrum Receiver on each TV in your home by 8/21/2018. To help with this transition, we will supply you with one receiver at no charge for 12 months.*

To order your new Spectrum Receiver(s), please visit your nearest Spectrum Store (see store location on the back of this letter) or call us at 833-473-4860. A Spectrum Customer Service Representative will arrange to ship a self-installation kit directly to your home at no additional cost to you. The kit will also contain instructions explaining when to install your new equipment as well as how to return your current equipment. You must return your previous equipment by 9/20/2018.

With these enhancements come a number of additional changes that you need to be aware of:

Your channels

– On or after 8/21/2018, some of your current channels will be moving to new locations and other channels will be removed, consistent with your level of service. See the back of this letter for specific channel move information. For your convenience, we have also included your new channel lineup with this letter.

Billing changes

– Your statement due date will be changing – you’ll see the new date on your next statement.

– Additionally, effective with your next billing statement, your new monthly rate will change as follows:

Your current Spectrum TV PREMIER, MOVIE PASS at $93.00 will be migrated to Spectrum TV SELECT, DIGI TIER 1, DIGI TIER 2,STARZ/ENCORE at the rate of $103.99,

plus applicable taxes and fees.

Standard rates apply after 12 months for all services.

New Account Number and Security Code

– You will receive a new account number and Security Code. Both can be found in the upper left corner of your next monthly billing statement.

• Please keep your new account number for future reference and don’t forget to update your new account number with your financial institution to ensure payment processing.

If you are currently enrolled in Auto Pay, you will need to re-establish your method of payment based on your new account number.

Your Existing Account Credentials

– You will need to clear the cache and cookies on your computer.

– Then visit Spectrum.net/new and follow the instructions to register for a new username.

Need additional info or help? Call 1-833-473-4860.

¿Necesitas más información o ayuda? Llama al 1-833-473-4860.

Thank you for being a Spectrum customer.

Sincerely,

Kathleen Griffin

VP, Marketing Communications

ACTION REQUIRED

See important information below

(8)

GET YOUR EQUIPMENT TODAY

To get your Spectrum Receiver(s) and self-installation kit, call 1-833-473-4860. We’ll ship directly to your home at no additional cost. You don’t even have to leave the house. Or,

between 8/18 and 8/25 you can pick one up from our temporary store located at:

Scout House 708 E. San Joaquin St.

Avenal, CA 93204 Mon-Sat 10am – 7pm

IMPORTANT ACCOUNT UPDATE

As a result of the Spectrum TV enhancements occurring on 8/21/2018, some current channels will be moving to new locations:

*Customers that receive Medicaid, may be eligible for Spectrum Receivers for up to 5 years; standard rates apply after promotional period ends. Standard rates will apply for installation, taxes, fees, surcharges and additional equipment. On Demand programming varies by level of service; pricing, ratings and scheduling are subject to change. Spectrum Receiver required to receive HD programming; TV must be HD capable; HD programming may vary. Additional Charter DVR service rates may apply. Account credentials may be required to stream some TV content online. Apps are free with corresponding level of service. Service is subject to all applicable service terms and conditions, which are subject to change. Services not available in all areas. Restrictions may apply. Call for full details. ©2018 Charter Communications.

Channel Name Current Channel (From) New Channel # (To) Channel Name Current Channel (From) New Channel # (To)

A&E 54 28, 795

AMC 68 63, 756

Animal Planet 61 47, 766

Cartoon Network 63 49, 232, 779, 892

CNBC 47 42, 750

CNN 46 40, 748

CNN en Español 26 251

Comedy Central 37 58, 764

C-SPAN 50 93, 881

C-SPAN 2 72 91, 882

Discovery Channel 55 29, 767

Disney Channel 66 46, 758

E! 42 54, 752

EVINE 19 142, 729

Food Network 59 56, 761

FOX Deportes 23 250, 734

FOX News Channel 48 44, 747

FOX Sports 1 31 69, 422, 759

Freeform 64 45, 746

FS West 27 37, 420, 774

FX 36 70, 812

FXX 453 59, 856

GAC 45 160, 859

Galavisión 24 234, 884

Hallmark Channel 67 87, 798

HGTV 58 55, 760

HISTORY 56 31, 796

HLN 51 41, 749

IFC 491 125, 823

Investigation Discovery 331 65, 138, 838

Lifetime 35 27, 745

LMN 70 90, 123, 739

MSNBC 53 43, 751

MTV 43 61, 742

National Geographic 41 71, 679

NBC Sports Network 71 67, 411, 835

NBC Universo 25 271, 864

Nickelodeon 62 50, 740

Paramount Network 38 51, 753

Pop 18 103, 803

QVC 14 113, 785

Spectrum Deportes (Lakers) Zone 02 74 No longer Available

Spectrum Deportes (Lakers) Zone 02 73 No longer Available

SYFY 39 64, 755

TCM 69 62, 688

The Weather Channel 52 39, 763

TLC 57 30, 765

Travel Channel 60 48, 754

truTV 49 72, 681

TV Land 65 73, 131, 776

VH1 44 60, 155, 743

WE tv 40 122, 822

WGN America 16 100, 880

(9)

ACTION REQUIRED

See important information below

BGS - 119384-A Resi

ACTION REQUIRED

See important information below

Dear Customer,

Spectrum is committed to providing you with the very best products, at the best value. We are planning to add even more advanced Spectrum services in your area – including fast Internet and reliable Voice service. These services will be in your area soon, and come with all the benefits of being a Spectrum TV® customer, like never being locked into a contract.

In addition to launching these great new products, we will be enhancing your Spectrum TV service. This will bring you more HD channels than ever before – over 200 available. As a result, you will be required to have a new Spectrum Receiver on each TV in your home by 6/19/2018.

To order your new Spectrum Receiver(s), please visit your nearest Spectrum Store (see store locations on the back of this letter) or call us at 833-856-0704. A Spectrum Customer Service Representative will arrange to ship a self-installation kit directly to your home at no additional cost to you. The kit will also contain instructions explaining when to install your new equipment as well as how to return your current equipment. You must return your previous equipment by 7/19/2018.

With these enhancements come a number of additional changes that you need to be aware of:

Your channels

- On 6/19/2018, some of your current channels will be moving to new locations and other channels will be removed, consistent with your level of service. See the back of this letter for specific channel move information.

For your convenience, we have also included your new channel lineup with this letter.

Billing changes

- Your statement due date will be changing – you’ll see the new date on your next statement.

New Account Number and Security Code

- You will receive a new account number and Security Code. Both can be found in the upper left corner of your next monthly billing statement.

• Please keep your new account number for future reference and don’t forget to update your new account number with your financial institution to ensure payment processing.

If you are currently enrolled in Auto Pay, you will need to re-establish your method of payment based on your new account number.

Your Existing Account Credentials

- You can visit Spectrum.net/newaccount and follow the instructions to register for a new Username.

If you have any questions about your current service, please visit Spectrum.com or call us at 833-856-0704 to learn more. Thank you for being a Spectrum customer.

Sincerely,

Kathleen Griffin

VP, Marketing Communications Estimado(a) Customer,

Spectrum se compromete a brindarle los mejores productos, al mejor precio. Para ofrecerle aún más por su dinero, convertiremos su servicio de TV a un formato 100% digital.

Esta conversión traerá muchos beneficios emocionantes a su servicio de TV. Nos permitirá ofrecerle un aumento en los canales de alta definición y también darles a todos los canales de televisión una mejor calidad de imagen y sonido. Además, podremos ampliar aún más nuestra gama de canales e incluir acceso a miles de opciones On Demand GRATUITAS. Como resultado, se le solicitará que tenga un nuevo receptor Spectrum en cada televisor de su hogar antes del 21/8/2018. Para ayudar con esta transición, le proporcionaremos un receptor sin costo alguno por 12 meses.*

Para pedir su nuevo receptor Spectrum, visite su tienda de Spectrum más cercana (consulte la ubicación de la tienda en el reverso de esta carta) o llámenos al 1-833-473-4860. Un representante de atención al cliente de Spectrum se encargará de enviar un kit de autoinstalación directamente a su hogar sin costo adicional para usted. El kit también incluirá instrucciones que le explicarán cuándo instalar su nuevo equipo y cómo devolver el actual. Debe devolver su equipo anterior antes del 20/9/2018.

Con estas mejoras vienen una serie de cambios adicionales que debe tener en cuenta:

Tus canales

– A partir del 21/8/2018, algunos de sus canales actuales se moverán a nuevas ubicaciones y se eliminarán otros canales, de acuerdo con su nivel de servicio. Consulte el reverso de esta carta para obtener información específica sobre movimientos de canales. Para su comodidad, también hemos incluido su nueva lista de canales con esta carta.

Cambios de facturación

– La fecha de vencimiento de su estado de cuenta cambiará; verá la nueva fecha en su próxima factura.

– Además, a partir de su próxima factura de cuenta, su nueva tarifa mensual cambiará de la siguiente manera:

Su Spectrum TV actual PREMIER, MOVIE PASS en $93.00 se cambiará a Spectrum TV SELECT, DIGI TIER 1, DIGI TIER 2,STARZ/ENCORE a la tasa de $103.99, más los

impuestos y tarifas aplicables.

Las tarifas estándar se aplican después de 12 meses para todos los servicios.

Nuevo número de cuenta y código de seguridad

– Recibirá un nuevo número de cuenta y un Código de seguridad. Ambos se pueden encontrar en la esquina superior izquierda de su próximo estado de cuenta mensual.

• Guarde su nuevo número de cuenta para futura referencia y no se olvide de actualizar su nuevo número de cuenta con su institución financiera para garantizar el procesamiento del pago.

Si actualmente está inscrito en Auto Pay, necesitará restablecer su método de pago en función de su nuevo número de cuenta.

Sus credenciales de cuenta existentes

– Tendrá que borrar la caché y las cookies en su computadora.

– Después, visite a Spectrum.net/new (la página web está disponible solo en inglés) y siga las instrucciones para registrar un nuevo nombre de usuario.

¿Necesitas más información o ayuda? Llama al 1-833-473-4860.

Gracias por ser un cliente de Spectrum.

Atentamente,

Marisol Martinez

Vicepresidenta de Mercadeo Multicultural

ACCIÓN REQUERIDA

Ver información importante a continuación

(10)

OBTENGA SU EQUIPO HOY

Para recibir tu(s) receptor(es) de Spectrum y el Kit de autoinstalación, llama al 1-833-473-4860.

Los enviaremos a tu hogar sin costo adicional. Ni siquiera tendrás que irse de casa. También, puedes obtenerlos entre el 18 de agosto y el 25 de agosto en nuestra tienda temporaria ubicada en:

Scout House 708 E. San Joaquin St.

Avenal, CA 93204 lunes-sábado 10am – 7pm

NOTICIA DE CUENTA IMPORTANTE

Como resultado de las mejoras de Spectrum TV que se llevarán a cabo el 21/8/2018, algunos canales actuales se moverán a nuevas ubicaciones:

* Los clientes que reciben Medicaid pueden ser elegibles para receptores de espectro por hasta 5 años; las tarifas estándar se aplican una vez que finaliza el período promocional. Se aplicarán tarifas estándar para instalación, impuestos, tarifas, recargos y equipo adicional. La programación On Demand varía según el nivel de servicio; los precios, las calificaciones y la programación están sujetos a cambios. Receptor de Spectrum requiere recibir programación HD; La TV debe ser capaz de HD; La programación HD puede variar.

Es posible que se apliquen tarifas de servicio adicionales de Charter DVR. Las credenciales de la cuenta pueden ser necesarias para transmitir un poco de contenido de TV en línea. Las aplicaciones son gratuitas con el nivel de servicio correspondiente. El servicio está sujeto a todos los términos y condiciones de servicio aplicables, que están sujetos a cambios. Servicios no disponibles en todas las áreas. Se pueden aplicar restricciones. Llamar para detalles completos. © 2018 Charter Communications.

Channel Name Current Channel (From) New Channel # (To) Channel Name Current Channel (From) New Channel # (To)

A&E 54 28, 795

AMC 68 63, 756

Animal Planet 61 47, 766

Cartoon Network 63 49, 232, 779, 892

CNBC 47 42, 750

CNN 46 40, 748

CNN en Español 26 251

Comedy Central 37 58, 764

C-SPAN 50 93, 881

C-SPAN 2 72 91, 882

Discovery Channel 55 29, 767

Disney Channel 66 46, 758

E! 42 54, 752

EVINE 19 142, 729

Food Network 59 56, 761

FOX Deportes 23 250, 734

FOX News Channel 48 44, 747

FOX Sports 1 31 69, 422, 759

Freeform 64 45, 746

FS West 27 37, 420, 774

FX 36 70, 812

FXX 453 59, 856

GAC 45 160, 859

Galavisión 24 234, 884

Hallmark Channel 67 87, 798

HGTV 58 55, 760

HISTORY 56 31, 796

HLN 51 41, 749

IFC 491 125, 823

Investigation Discovery 331 65, 138, 838

Lifetime 35 27, 745

LMN 70 90, 123, 739

MSNBC 53 43, 751

MTV 43 61, 742

National Geographic 41 71, 679

NBC Sports Network 71 67, 411, 835

NBC Universo 25 271, 864

Nickelodeon 62 50, 740

Paramount Network 38 51, 753

Pop 18 103, 803

QVC 14 113, 785

Spectrum Deportes (Lakers) Zone 02 74 No longer Available

Spectrum Deportes (Lakers) Zone 02 73 No longer Available

SYFY 39 64, 755

TCM 69 62, 688

The Weather Channel 52 39, 763

TLC 57 30, 765

Travel Channel 60 48, 754

truTV 49 72, 681

TV Land 65 73, 131, 776

VH1 44 60, 155, 743

WE tv 40 122, 822

WGN America 16 100, 880

(11)

For more information visit Spectrum.net.

SPECTRUM HD CHANNEL LINEUP°

Avenal Rebuild |

July 2018

TV PACKAGES SPECTRUM BASIC (Includes Digital Music channels

and the following services) 2 KVPT - PBS 3 KFSN - ABC 4 KSEE - NBC 5 KAIL - MyTV 6 KMPH - FOX 7 KGPE - CBS 8 KFRE - The CW 9 KNXT - IND

10 KMSG - Azteca América 11 KTFF - UniMás 12 KFTV - Univisión 15 KNSO - Telemundo 91 C-SPAN2 92 C-SPAN3 93 C-SPAN 97 TBN 113 QVC 115 HSN 119 Jewelry TV 142 EVINE

177 California Channel 188 Charter Channel 205 - 206 Spectrum Reach

SPECTRUM SELECT (Includes Spectrum TV Basic

and the following services) 24 Spectrum SportsNet CA 25 Spectrum Deportes 27 Lifetime

28 A&E

29 Discovery Channel 30 TLC

31 HISTORY 32 TBS 33 TNT 34 USA Network 35 ESPN 36 ESPN2 37 FS West

39 The Weather Channel 40 CNN

41 HLN 42 CNBC 43 msnbc

44 FOX News Channel 45 Freeform 46 Disney Channel 47 Animal Planet 48 Travel Channel 49 Cartoon Network 50 Nickelodeon 51 Paramount Network 54 E!

55 HGTV 56 Food Network 58 Comedy Central 60 VH1

61 MTV 63 AMC 64 SYFY

65 Investigation Discovery 66 Bravo

67 NBC Sports Network 68 SportsNet LA 69 FOX Sports 1 70 FX

71 National Geographic 72 truTV

73 TV Land 83 BET 84 CMT 85 ION Television 87 Hallmark Channel 88 Hallmark Mov. & Myst.

89 Oxygen

94 FOX Business Network 95 Bloomberg Television 96 Velocity

98 Daystar 99 INSP 100 WGN America 101 EWTN 122 WE tv 124 SundanceTV 125 IFC

136 BBC America 149 Liquidation Channel 157 FX Movie Channel 164 HSN2

166 Hillsong Channel 167 SonLife 173 QVC2 222 RSN Extra 234 Galavisión 425 SEC Network 426 SEC Extra 769 FS Prime Ticket

SPECTRUM TV SILVER (Includes Spectrum TV Select

and the following channels) Digi Tier 1

14 NFL Network 23 Disney Junior 53 OWN 59 FXX 62 TCM 74 Golf Channel 75 MLB Network 81 GSN

82 Disney XD 90 LMN 105 Universal Kids 107 Baby First TV 110 Nick Jr.

112 Discovery Life Channel 117 Reelz

121 Lifetime Real Women 124 SundanceTV 125 IFC 126 fyi,

130 Nat Geo Wild 133 i24

134 Viceland 135 BBC World News 137 Smithsonian Channel 139 Cooking Channel 140 DIY Network 153 REVOLT 158 Fuse 159 RFD-TV 160 GAC 161 FM 162 ASPiRE TV 163 TV One 165 Ovation 168 BYUtv 172 Newsy 202 UP

221 El Rey Network 250 FOX Deportes 260 Univisión Deportes 262 ESPN Deportes 265 Fusion 271 NBC Universo 405 CBS Sports Network 407 ESPNEWS

408 FOX Sports 2 410 Tennis Channel 415 ESPNU 436 Olympic Channel 440 PAC-12 Los Angeles 442 PAC-12 Network 713 The Impact Network 771 AXS TV

HBO

503 HBO 2 - W 505 HBO Signature - W 507 HBO Family - W 509 HBO Comedy - W 511 HBO Zone - W 513 HBO Latino - W 518 HBO - W 519 HBO - E 520 HBO 2 - E 521 HBO Signature - E 522 HBO Family - E 523 HBO Comedy - E 524 HBO Zone - E 525 HBO Latino - E Cinemax 533 MoreMAX - W 535 ActionMAX - W 537 ThrillerMAX - W 549 Cinemax - W 550 Cinemax - E 551 MoreMAX - E 552 ActionMAX - E 553 ThrillerMAX - E 554 5 StarMAX - E 555 MovieMAX - E 556 OuterMAX - E 557 Cinemáx - E Showtime 563 SHO 2 - W

565 Showtime Showcase-W 568 SHO Beyond - E 569 SHO Extreme - W 578 Showtime - W 579 Showtime - E 580 SHO 2 - E

581 Showtime Showcase-E 582 SHO Beyond - W 583 SHO Extreme - E 584 SHO Women - E 585 SHO Next - E

SPECTRUM TV GOLD (Includes Spectrum TV Silver

and the following channels) Digi Tier 2

14 NFL Network 57 MTV2 76 FLIX - W 77 IndiePlex 78 RetroPlex 79 MoviePlex 86 Science Channel 102 Boomerang 103 Pop

104 Discovery Family 106 TeenNick 108 Nicktoons

114 Destination America 116 American Heroes Ch.

132 CNBC World 143 BET HER

144 Crime & Investigation 145 Tr3s

146 Nick Music 147 LOGO 148 BET Jams 150 MTV Classic 156 BET Soul

170 The Cowboy Channel

201 Military History 288 BeIN SPORTS Español 345 Willow TV

400 NHL Network 401 FCS Atlantic 402 FCS Central 403 FCS Pacific 404 TVG 406 ESPN Classic 409 Outdoor Channel 416 ESPN GoalLn/BasesLd 417 BeIN SPORTS 427 FOX Soccer Plus 430 NFL RedZone 431 Mav TV 434 BTN

435 MLB Strike Zone 438 PAC-12 Arizona 439 PAC-12 Bay Area 441 PAC-12 Mountain 443 PAC-12 Oregon 444 PAC-12 Washington 770 HDNet Movies 799 MTV Live TMC

594 TMC XTRA - E 598 TMC - W 599 TMC - E 600 TMC XTRA - W STARZ

611 Starz Comedy - E 621 Starz - W 622 Starz - E 623 Starz in Black - E 624 Starz Comedy - W 625 Starz Cinema - E 626 Starz Kids & Fam. - E 627 Starz Edge - E STARZ ENCORE 644 StarzEncore - W 645 StarzEncore - E 646 StarzEncore Action-E 647 StarzEncore Classic-E 648 StarzEncore Wstns-E 649 StarzEncore Susp-E 650 StarzEncore Black-E 651 StarzEncore Fam-E 652 StarzEncore Español-E

MULTICULTURAL CHANNELS FILIPINO VIEW 361 The Filipino Channel 362 GMA Life TV 363 GMA Pinoy TV 364 GMA News TV

International 365 Lifestyle Network

FRENCH VIEW 354 TiVi5MONDE 356 TV5MONDE Info 852 TV5MONDE

LATINO VIEW 25 Spectrum Deportes 82 Disney XD 145 Tr3s

221 El Rey Network 223 Caracol

224 BabyFirstTV (SAP) 225 BabyTV (SAP) 226 RCN Nuestra Tele 227 FOROtv 228 AyM Sports 229 Canal Sur 230 Cubaplay 234 Galavisión 239 Estrella TV 241 TeleN 242 Cinelatino 243 Bandamax 244 Ritmoson Latino 245 TeleFórmula 247 Video Rola 248 De Película 249 De Película Clásico 250 FOX Deportes 251 CNN en Español 252 Cine Mexicano 253 TV Chile 255 Semillitas 256 Atres Series 258 Discovery en Español 259 Multimedios Televisión 260 Univisión Deportes 261 ViendoMovies 262 ESPN Deportes 263 CentroamericaTV 264 Univisión tlnovelas 266 FOX Life 267 ¡Sorpresa! TV 269 Once Canal 270 canal 22 internacional 271 NBC Universo 273 Discovery Familia 274 GOL TV

275 HISTORY en Español 276 EWTN en Español 277 TBN Enlace USA 278 HITN

279 Nat Geo Mundo 280 TeleHit 281 Estudio 5

282 Mexicanal 283 Tele El Salvador 284 Antena 3 Internacional 285 El Garage TV 286 Super Canal

288 BeIN SPORTS Español 289 Ecuavisa Internacional 290 SUR Perú

291 Telemicro

292 Television Dominicana 293 TV Venezuela 294 TVE Internacional 295 WAPA América 417 BeIN SPORTS 801 Ultra Familia 802 Ultra Kidz 805 Ultra Mex 806 Ultra Clásico 818 Ultra Docu 850 Ultra Fiesta 851 Ultra Macho 855 Ultra Cine 890 UniMás 891 Azteca América

MI PLAN LATINO (Includes Spectrum TV Basic, Latino

View and the following services) 23 Disney Junior 28 A&E

29 Discovery Channel 30 TLC

31 HISTORY 32 TBS 33 TNT 34 USA Network 39 The Weather Channel 45 Freeform

46 Disney Channel 49 Cartoon Network 54 E!

55 HGTV 56 Food Network 58 Comedy Central 63 AMC

65 Investigation Discovery 66 Bravo

70 FX

87 Hallmark Channel 88 Hallmark Mov. & Myst.

SOUTH ASIAN VIEW 345 Willow TV

348 TV Asia 351 SET Asia 352 STAR India PLUS

TV JAPAN 347 TV Japan

OTHER SERVICES 671 EPIX - W

672 EPIX - E 676 EPIX

903 - 948 Music Choice 950 iN DEMAND Previews 951 iN DEMAND 1 953 iN DEMAND 3 957 iN DEMAND Español 958 HD Pay-Per-View 965 Playboy TV

967 Playboy TV en Español 1901-1941 Music Choice

1943-1950 Music

Choice

2470 Too Much For TV On Demand

2472 Karaoke On Demand 2478 Disney Family Movies On

Demand 2498 Weather

Referencias

Documento similar

• If you have selected practical courses (Practicum or prácticas externas): you will need the signature of the coordinator of the practical course (for contact details ask

These seven competencies, together with the knowledge, skills, attitudes and values related to the area of Built Environment and your degree, will be your letter of introduction

The integration having been carried out along the real axis, the lowest eigenvalues jump from family to family when crossing the points where the potential is purely

[independently used by Puls 1987, for the case of a large number of overlapping lines, in the context of NLTE wind modeling/spectrum synthesis]. emergent profiles with S=J̅ ,

To check for possible rotational variation of the asteroid spectrum due to surface inhomogeneities, each spectrum is di- vided by the average of all the spectra obtained each night

This means all you need to know to construct an object reference to your notification service is the IP address of the machine and the port number the server process ist listening

For a given metallicity, the changes in the emission-line spectrum and in the ionization parameter are due to the changes in the cluster mass, which determines the number of

This high S/N integrated spectrum can be used to derive, for the first time, the real average spectroscopic properties of the galaxy, as opposed to previous studies that attempted