Degree Works Advising System Evaluation Survey Report- Spring 18

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OFFICE OF DATA ANALYTICS AND INSTITUTIONAL RESEARCH (DAIR)

DegreeWorks Advising System Evaluation Survey Report - Spring 18

Prepared by: Office of Data Analytics and Institutional Research (DAIR)

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Degree Works Advising System Evaluation Survey Report- SP 18 Page 1 of 5

Degree Works Advising System Evaluation Survey Report- Spring 18

Executive Summary

Introduction

As a part of a comprehensive assessment and evaluation of the Advising process, the University Information Systems Department initiated this survey to collect information about the satisfaction and obstacles of the current system used for advising. The survey mainly targeted academic advisors and staff, as they would be able to accurately spot the problems and devise solutions to address them.

This survey aims to help assess the improvement that DegreeWorks will be making by comparing the results of the current process to the results obtained after the implementation of the modified process is completed. Please note that all the questions are referring to the CURRENT advising process.

Methodology

This survey has been developed by the University Information Systems Department in collaboration with the Office of Data Analytics and Institutional Research (DAIR).

The Office of Data Analytics and Institutional Research (DAIR) emailed 124 survey invitations to the targeted population on March 12th, 2018, followed by a reminder to those who had not responded on Sunday the 18th of March and finally closed the survey on the 4^th of April 2018. From the total number of all targeted population, 21 responded to the survey for a response rate of 17%.

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Q1- Are you a Faculty or a staff Advisor?

Answer choices Percentage Number of responses

Faculty 71.43% 15

Staff Advisor 28.57% 6

Answered 21

Skipped 0

Q2- Which School do you work in?

BUS 19.05% 4

GAPP 14.29% 3

HUSS 9.52% 2

SSE 57.14% 12

Undergraduate

Studies 0.00% 0

Other (please specify) 0.00% 0

Answered 21

Skipped 0

Q3- How many years have you been advising students?

0-2 years 14.29% 3

3-5 years 23.81% 5

6-10 years 38.10% 8

More than 10 years 23.81% 5

Answered 21

Skipped 0

71.43%

28.57%

Faculty Staff Advisor

19.05%

14.29%

9.52%

57.14%

BUS GAPP HUSS SSE

14.29%

23.81%

38.10%

23.81%

0-2 years 3-5 years

6-10 years More than 10 years

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Degree Works Advising System Evaluation Survey Report- SP 18 Page 3 of 5

Q4- Which tool are you currently using for advising students?

Answer choices Percentage Number of responses Automated Advising

sheets 33.33% 7

Classic Pen and

Paper 38.10% 8

Banner Transcript 19.05% 4

Degree Works

Degree Evaluation 9.52% 2

Answered 21

Skipped 0

Q5- On average, how long does the advising session between you and your student last?

0-10 Minutes 33.33% 7

10-20 Minutes 52.38% 11

20 - 30 Minutes 14.29% 3

> 30 Minutes 0.00% 0

Answered 21

Skipped 0

Q6- How easy is it for you to find information for a student to assist him in laying out his plan, like required core, major and minor courses?

Very easy 14.29% 3

Easy 33.33% 7

Neutral 47.62% 10

Difficult 4.76% 1

Very difficult 0.00% 0

Answered 21

Skipped 0

33%

38%

19%

10%

Automated Advising sheets Classic Pen and Paper Banner Transcript

DegreeWorks Degree Evaluation

33%

52%

14%

0-10 Minutes 10-20 Minutes 20 - 30 Minutes

14%

48% 33%

5%

Very Easy Easy Neutral Difficult

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Q7- Please rate your satisfaction with the advising tool you are currently using.

Answer choices Percentage No of responses

Very Satisfied 0.00% 0

Satisfied 47.62% 10

Neutral 38.10% 8

Dissatisfied 14.29% 3

Very Dissatisfied 0.00% 0

Answered 21

Skipped 0

Q7- Please indicate your level of agreement with the following statement s:

Answer choices Strongly

Agree Agree Neutral Disagree Strongly

Disagree Weighted Average Advising about the CORE

Courses is one of the most challenging part in advising students

15.00% 40.00% 30.00% 10.00% 5.00% 2.5

The tool I am using is not

user friendly ^0.00% ^52.38% ^28.57% ^19.05% ^0.00% ^2.67

I cannot get the student to

come to the sessions ^9.52% ^28.57% ^47.62% ^9.52% ^4.76% ^2.71 Student do not follow the

advised plan ^38.10% ^23.81% ^19.05% ^19.05% ^0.00% ^2.19

I do not know the purpose of

advising ^0.00% ^19.05% ^14.29% ^42.86% ^23.81% ^3.71

I think advising is

overloading me and should

be done by a staff advisor ^4.76% ^33.33% ^19.05% ^28.57% ^14.29% ^3.14 Answered 21 Skipped 0

48%

38%

14%

Satisfied Neutral Dissatisfied

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Degree Works Advising System Evaluation Survey Report- SP 18 Page 5 of 5 38%

15%

10%

5%

0%

24%

40%

29%

33%

52%

19%

30%

48%

19%

29%

14%

19%

10%

29%

19%

43%

0%

5%

14%

0%

24%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Student do not follow the advised plan Advising about the CORE Courses is one of the most

challenging part in advising students I cannot get the student to come to the sessions I think advising is overloading me and should be done

by a staff advisor

The tool I am using is not user friendly

I do not know the purpose of advising

Strongly Agree Agree Neutral Disagree Strongly Disagree

3.71 3.14 2.71 2.67 2.5 2.19

0 0.5 1 1.5 2 2.5 3 3.5 4

I do not know the purpose of advising I think advising is overloading me and should be done by

a staff advisor

I cannot get the student to come to the sessions The tool I am using is not user friendly Advising about the CORE Courses is one of the most

challenging part in advising students Student do not follow the advised plan

Weighted Average