Process and Quality Management System

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Triad of the Articulation Model of  Integrated Management Systems [TMA-HSEQ]

Triad of the Articulation Model of Integrated Management Systems [TMA-HSEQ]

The system proposal stage was conducted based on the findings from the diagnostic stage (Figure 2). The elaboration phase of the organizational diagram proposed was carried out by bearing in mind the revision of the company’s current organizational diagram with the changes suggested for the different jobs. The elaboration phase of the proposed map of processes was done based on the analysis of the map, the diagram, and the company’s current process flowchart and value chain. The construction phase of the recursion-function matrix proposed was obtained by using the discretion analysis of the recursion-function matrix actual. The recursion analysis phase was used to identify the centralization and decentralization of functions proposed through the discretion analysis. The action plan phase required defining the basic guarantees to integrate the system and, thereafter, the articulation model of the integrated management system was designed. The quality management system was defined as a guide that constitutes the core support of the integrated management system (HSEQ) and upon which the environmental management and the occupational health and safety systems are articulated. Then, under the scheme of the articulation method, common requisites among the three systems were integrated and the specific requisites for each were defined. The management phase of Key Performance Indicators corresponds to: strategic indicators, of realization and support processes, of environmental management, and of occupational health and safety management. Even when sharing the fact that the experiences of designing and implementing integrated management systems differ among regions and companies from diverse sizes and sectors, generating the lack of a common practice for all the organizations, the triad of the articulation model of integrated management systems (HSEQ) – [TAM – (HSEQ)] was ratified for offering the necessary elements to be used in different cases.
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Data quality management and evolution of information systems

Data quality management and evolution of information systems

Two types of recovery actions are proposed in case of insufficient data quality: reactive recovery actions and proactive recovery actions. Reactive recovery actions are performed contextually with the execution services of the information system and allow the recovery of running services. Proactive recovery actions are mostly based on data mining techniques and can only be executed in an off-line mode; proactive recovery actions are complex and require the support of an environment that is able to execute services, detect runtime faults, and perform recovery actions without compromising the running instances of the monitored Web services. A long term approach to improvement is adopted, where recovery actions have the goal to improve services and applications in order to avoid future failures. Process-oriented methods allow the identification of the causes of data errors and their permanent elimination through an observation of the whole process in which data are involved. In the following, we discuss first a proactive approach, while in the subsequent section reactive approaches are illustrated.
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The Integration and Communication of ERP System and PLM Process and Their Impact over Knowledge Management Edición Única

The Integration and Communication of ERP System and PLM Process and Their Impact over Knowledge Management Edición Única

In figure 1.3 is shown the environment in which this research was carried on. From one side there is the customer needs were key elements (cost, delivery time and quality) affects customer decision in gets products or services. The customers can now look for a product or service in any part of the world with the use of communication tools such as the Internet which it make increase the possibilities to pick the best option. From the other side there is the organization or company who try to be the best option in satisfying customer’s requirements and at the same time making profit, supported in the integration and communication of their people, process and systems available (among other factors).
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Netconf Element Management System . Design and Implementation

Netconf Element Management System . Design and Implementation

This work proposed to study and present de new Network Configuration Protocol and its deep relationship with device management activities. The main objectives of the thesis were to design and implement a management server, called NEMS (Network Element Management System), to manipulate device’s configuration on those with Netconf protocol support.

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Excellence and Quality in Andalusia University Library System

Excellence and Quality in Andalusia University Library System

In 2000, the Andalusian Universities Quality Unit (UCUA) put together a technical committee to draft a new assessment guide for academic libraries. Based on the experience already gained, as well as on the recommendations of the national Assessment Guide, we chose to develop our own guide along EFQM lines because of the growing influence of the latter in the assessment of both public sector and non-profit-making organizations across Europe. During the course of our work we were delighted to see that our approach concurred basically with that adopted by LISIM. In addition, a new guide, also based on the EFQM model, has recently been issued for use in the administration and services sectors of our universities.
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				Viability of the implementation of ISO/TC 228/WG 5 for beaches' certification – study case for the Praia Brava, Itajaí, Santa Catarina – Brazil

← Volver a los detalles del artículo Viability of the implementation of ISO/TC 228/WG 5 for beaches' certification – study case for the Praia Brava, Itajaí, Santa Catarina – Brazil

establish a series of procedures based on the structuring elements analyzed in this study, but also to support the model of government and environmental issues characteristic of Brazilians beaches, by adapting this standard to methodologies that seek to evaluate performance, as pioneered here via use of this norm in Brazil. If so, it will provide an easy way to monitor and diagnose current management processes by focusing on key processes imposed by the norm as minimum requirements. The application of ISO/TC 228/WG 5 as a standard can therefore challenge coastal municipalities that seek to alter positively their reality. It can also guide the decision makers on the requirements necessary to develop local management because it will require more critical postures from society, private sector, and government, especially at the local level.
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Viable system model and the project management

Viable system model and the project management

According to Hoda and Murogesan (2016), PMBOK and software extension use the terms initiating, planning, executing, monitoring and controlling, and closing for management activities. The mode of interacting of agile practices with cybernetic management incorporates a new aspect to understanding agile management. As Figure 21 shows, the specialist literature tackles the comparison of traditional project management with agile techniques. Otherwise, the connection between traditional project management and the control functions of the VSM has been dealt with by Britton and Parker (1993), Saynisch (2010), Morales-Arroyo et al. (2012) and Muradand and Cavana (2012). Although agile techniques and methods can be considered as a subset of conventional project management, however; a deep examination with respect to the cybernetic value has not been done. It seems justified and essential to look deeper into that relationship, (Müller, 2015).
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Policy Paper circulated during the World Summit on Sustainable Development by The Swiss Agency for the Environment, Forests and Landscape (SAEFL), the Bureau of the Convention on Wetlands (Ramsar, Iran, 1971) and the World Wide Fund for Nature (WWF)

Policy Paper circulated during the World Summit on Sustainable Development by The Swiss Agency for the Environment, Forests and Landscape (SAEFL), the Bureau of the Convention on Wetlands (Ramsar, Iran, 1971) and the World Wide Fund for Nature (WWF)

There is more and more support for an Integrated Water Resources Management (IWRM) approach. Nevertheless, there are several interpretations of the word ‘integrated’. Some consider that integration is between several water use sectors: drinking water, irrigation, hydropower, navigation, recreation, etc. It is therefore suggested that appropriate infrastructure works can help store and distribute the resource to the different users.

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Business process management and process mining

Business process management and process mining

The data collection is not an innovative activity. Therefore, human beings have been collecting data in order to turn it into value information and knowledge since they acquired the ability to write. In the ancient Babylonia 3000 B.C. They used mud tables where it was collected the data about the farming production or the loans and exchanges they carried out, with the purpose of knowing whether their farms were getting better, or someone debt too much letters of a credit. Another example are Egyptians, they had a very good structured data sets of population and income. [34] Statistics, what can be considered as the mother of data mining, is not either a new invent surged from the new technologies. The history of the statistic can be resumed in five big stages as it is showed in the following table.
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Impact assessment of an integrated approach for thermal power generation plants asset management in the current energy market

Impact assessment of an integrated approach for thermal power generation plants asset management in the current energy market

The Integrated Plant Management (IPM), is the asset management approach developed in this thesis to support an integrated plant management, that uses the equipment condition and performance information to manage the operation and maintenance processes, focusing on a combined cycle power plant. Of course, it could be also applied with certain adaptations to other power plants or industrial facilities. As already discussed in [5], speaking about T&D, an integrated asset management approach relies on Information Technology (IT) systems, to manage and integrate the different data and processes and there is not a single system that covers all the aspects included in the asset management process. The same occurs when speaking about power generation plants, and that results in the need to select the systems or solutions to be used and establish the integrations between them.
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Management of the process flow in a virtual production plant

Management of the process flow in a virtual production plant

The aim of this task was to study all the nomenclature already assigned in the project in order to ascertain its appropriateness. We believe in the fact that success always starts with clear concepts and when we talk about a production line this remains essential. The Material Handling Industry of America explains it very clearly: “innovations in technology and the overall magnitude of today’s business environment make it essential that communication be effective and with a minimum of confusion. Thus, it becomes necessary to have available a nomenclature for products or components which are common to the entire industry.”
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Understanding the continued usage of business e-learning courses in HK corporations

Understanding the continued usage of business e-learning courses in HK corporations

Most corporations in Hong Kong prescribed business e-learning courses for staff development activity. The employees are all adult. The usage of the e-learning courses is voluntary, i.e. staff are not forced to complete any courses. The usage is also volitional, i.e. there is no barrier that would prevent the individual from learning if he or she chooses to do so. The business and management e-learning course is different from the commonly researched IT/computer training e-learning courses as the participants have to learn through interaction in different scenarios. All users in this study have had experience on using e-learning courses for at least one month.
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Generalidades del Business Process Management

Generalidades del Business Process Management

On the origins of computer science all the emphasis was placed on developing systems that automate tasks that were done manually. This was enough of a challenge. Today, many tasks have been automated and the big challenge is how to improve the capacity of systems to meet new requirements: add new interfaces combine multiple data sources into one, interact with mobile devices and applications replace old with new. The trend today is towards a process-oriented paradigm, where applications covering the entire business of the company and the tools are the BPMS (Business Process Management Systems Management Systems or Business Process). Current models are inadequate because they are poor and their integration are intended to describe data and transactions. The change in approach on how to design and implement solutions applications lies in:
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Toward a transnational framework: Aligning internal and external quality assurance processes

Toward a transnational framework: Aligning internal and external quality assurance processes

In reaction to what is clearly a growing need to interact globally, the Council on Higher Education Accreditation (CHEA), the coordinating body for all US accreditors, established the International Quality Group (CIQG), designed to “establish a venue for accrediting and quality assurance bodies, colleges and universities, businesses, foundations and others to work together to address international quality issues; to advance understanding of international quality assurance; and to provide research and policy direction” (CHEA, 2012). While this new venue may prove effective as a “forum,” it is not likely to displace individual institutions in their efforts to shape the direction of quality assurance transnationally—simply because institutions are the direct actors. Nor can an organization like CIQG supplant accreditors like WASC because they, not CHEA, have the ability to interact with institutions in establishing a balance of internal and external quality processes. However, it evidences there is now no doubt about the need to accredit specifically and locally, but to act cooperatively and globally.
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WSP manual - in Farsi

WSP manual - in Farsi

The most effective means of consistently ensuring the safety of a drinking-water supply is through the use of a comprehensive risk assessment and risk management approach that encompasses all steps in water supply from attachment to consumer .In this guidelines, such approaches are called water safety plans (WSPs) .(WHO Guidelines for Drinking Water Quality. 3rd Edition, 2004)

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Aplicación de la herramienta de autoevaluación para determinar la madurez organizacional en gerencia de proyectos de la razón social "Centro de Capacitación Británico".

Aplicación de la herramienta de autoevaluación para determinar la madurez organizacional en gerencia de proyectos de la razón social "Centro de Capacitación Británico".

Based on the above and after having come to generate a general diagnosis of the context of the company, the most relevant aspects of the organization were established, the theoretical and reference concepts within the framework of the research, which allowed the fulfillment of the objectives proposed in this academic document, that is, the application of a Self-assessment tool to determine the organizational Maturity in Project Management with the methodology proposed by the Maturity Model of the Project Management Institute - OPM3® (Project Management Institute, Inc., 2013 ) for the administration of projects through a self-assessment questionnaire that presents, after analyzing the information obtained, the degree of organizational maturity with which a proposal for improvements is presented within an action plan that will allow the
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Revista Ingeniería Investigación y Tecnología | Facultad de Ingeniería UNAM

Revista Ingeniería Investigación y Tecnología | Facultad de Ingeniería UNAM

Guillermo Cahue-Díaz. Obtained his B.Sc. degree in Communications and Electronics with a specialization in Communication from the National Polytechnic Institute (1987). He got his M.Sc degree in Computer Science in the ITESM Campus Cuernavaca (1984). He worked in the Computer Science Unit of the Electric Research Institute from 1978 to 1989 where he developed several projects related to computer networks and computers. He has worked in other enterprises like: Networks and Telecommunications Services from the Condumex Group and Networks, Installations and Computer Services, in both companies, he has designed and installed data communication networks. He has been lecturer in different National forums giving conferences related to his speciality field. He collaborates with the CENIDET teaching in the Electronics Department since 1987, when he became the first principal. He has supervised theses and designed speciality courses. He has become member of the Researchers National System and expert in teleinformatics registered by the SCT. He is life member of the Mechanic and Electric Engineer Association. He has been associate professor in the ITESM–Campus Cuernavaca. He has been associate professor in the University La Salle in Cuernavaca since 1995. Jesús Arturo Pérez-Díaz. Obtained his B.Sc. degree in Computer Science from the Autonomous University of Aguascalientes
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Mission Plan Interpretation for the Aerostack software framework

Mission Plan Interpretation for the Aerostack software framework

• GTest - GTest is a robust, general-purpose C++ testing framework developed and maintained by Google that allows rapid creation and execution of unit tests. A key advantage to using this framework is its compatibility with CMake, and thus the catkin build system ROS uses. These tests execute the C++ code in a controlled en- vironment and check the results against the expected results given by the developer, displaying information about which tests passed and which failed (Fig. 6.1). • Rostest - Rostest is a testing framework included as part of ROS that allows exe-
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Faculty Members’ Perceptions of Quality Assurance and Accreditation in Afghanistan

Faculty Members’ Perceptions of Quality Assurance and Accreditation in Afghanistan

In addition, Houston (2008) maintains that organized activities, such as teaching, research, and service, are seen as means to improve learning, to contribute to academia, and to serve societies. Likewise, QAA processes are expected to serve similar purposes; however, these are seen as ends in themselves when controlled by the state (Houston, 2008). For QAA processes to serve institutions, the following questions must be considered: Do institutions have the capacity and adequate resources to undertake these processes? Are structures in place to facilitate the process? Who has the authority to define the scope and boundaries of the analyses? How would the process serve various interest groups? With these questions in mind, Filipakou and Tapper (2008); Matimbo (2016); and Welsh and Dey (2002) embrace quality enhancement as an institutional property that is shaped by stakeholders, such as faculty, staff, administrators, students, employers, and others at the institutional level, as a means for ongoing improvement and creation of a culture of quality in universities. On the contrary, Babury and Hayward (2014) and Hayward (2015) clearly state that QAA in Afghanistan is a top-down process, which requires all HEIs to undergo the accreditation process.
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Automatización del proceso de abastecimiento en la fábrica modelo del Centro Tecnológico De Automatización Industrial (CTAI), con un sistema Business Process Management (BPMS)

Automatización del proceso de abastecimiento en la fábrica modelo del Centro Tecnológico De Automatización Industrial (CTAI), con un sistema Business Process Management (BPMS)

SAP ofrece gran documentación por medio de sus publicaciones, guías paso a paso y sus comunidades de aprendizaje como el SCN (SAP Community Network) y el SDN (SAP Developer Network), donde se ofrece asesoría de primera mano de los consultores más experimentados de SAP en el área de estudio seleccionada. Finalmente es muy importante destacar que a pesar de que hace varios años existe el programa de alianzas universitarias, ningún trabajo de grado de la Pontificia Universidad Javeriana consultado hasta el momento ha aprovechado al máximo este programa para realizar una investigación a fondo sobre un tema innovador y de tecnología de punta como lo es Business Process Management.
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