PDF superior Implementation process of quality management tools

Implementation process of quality management tools

Implementation process of quality management tools

As significant background, in Manizales and Municipalities of Caldas, the Catholic University of Manizales (UCM) has been carrying out research, development and continuous training processes in quality management with public and private educational establishments of the city. This experience constitutes the history of the research project, given the need to take a step further in understanding the logic design, implementation, maintenance and continuous improvement of quality management systems as possible commissioning of the Institutional Educational Project. Among them we have: Research “Meanings of Quality Management in Urban Teachers Executives of Educational Institutions of Manizales” by Zuluaga, C. & Rivera. J, Quintero, E. (2011). This research was aimed to understand the meaning that managers and teachers give to quality management of public educational institutions in Manizales. The methodology was framed in the qualitative approach from grounded theory in combination with techniques such as Likert scale is, the focus group and
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14 Lee mas

Data quality management and evolution of information systems

Data quality management and evolution of information systems

Two types of recovery actions are proposed in case of insufficient data quality: reactive recovery actions and proactive recovery actions. Reactive recovery actions are performed contextually with the execution services of the information system and allow the recovery of running services. Proactive recovery actions are mostly based on data mining techniques and can only be executed in an off-line mode; proactive recovery actions are complex and require the support of an environment that is able to execute services, detect runtime faults, and perform recovery actions without compromising the running instances of the monitored Web services. A long term approach to improvement is adopted, where recovery actions have the goal to improve services and applications in order to avoid future failures. Process-oriented methods allow the identification of the causes of data errors and their permanent elimination through an observation of the whole process in which data are involved. In the following, we discuss first a proactive approach, while in the subsequent section reactive approaches are illustrated.
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12 Lee mas

Business process management and process mining

Business process management and process mining

At this point, it is easy to notice that BPM is much more than a theoretical definition. Therefore, BPM is a complex discipline, which takes many years to adopt and implement, and requires several changes within the organization, such as the commitment from top-to-bottom organization, it means, from the executive leadership which defines and support the practice of BPM, to the functional managers who must collaborate with process owners on the design and execution of business processes, and the operations staff who must work in virtual team in order to ensure value delivery to the end customer. The creation of new roles and the support with the Information Technologies are also vital in order to achieve an effective implementation of BPM.
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80 Lee mas

An empirical evaluation for business process tools

An empirical evaluation for business process tools

The scale is defined for each concept using the capabilities related to the concept. Also, a desired capability mentioned in the literature may be used in the definition of a scale. Following a well-known approach from the economics and management disciplines [10], to each concept a scale between 0 and 5 is assigned which is going to be used to evaluate one of the modeling capabilities. The order assigned to the scales is intuitive and relatively arbitrary; however, it can be changed easily. The concepts evaluation scales facilitate the comparison of different modeling tools capabilities (see table 2, 3 and 4). The evaluation scale is obtained by first taking a list of the capabilities of one tool, and then a list of capabilities from a second tool, from a third, until all selected tools are analyzed.
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8 Lee mas

Generalidades del Business Process Management

Generalidades del Business Process Management

On the origins of computer science all the emphasis was placed on developing systems that automate tasks that were done manually. This was enough of a challenge. Today, many tasks have been automated and the big challenge is how to improve the capacity of systems to meet new requirements: add new interfaces combine multiple data sources into one, interact with mobile devices and applications replace old with new. The trend today is towards a process-oriented paradigm, where applications covering the entire business of the company and the tools are the BPMS (Business Process Management Systems Management Systems or Business Process). Current models are inadequate because they are poor and their integration are intended to describe data and transactions. The change in approach on how to design and implement solutions applications lies in:
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80 Lee mas

Implementación de un modelo de gestión integral para incrementar la productividad y mejorar la calidad del producto apícola

Implementación de un modelo de gestión integral para incrementar la productividad y mejorar la calidad del producto apícola

In the province of Tungurahua, the diagnosis was made beekeepers, it allowed us to establish critical factors in the selection and breeding of races of bees in utilizacióninapropiada of equipment, materials and tools; low technology on location and management that directly affect apiario.Factores obtaining apiary products and the respective value added. As a result of the diagnosis, it was established that the main cause of low technological level, is the lack of training and technical assistance, a condition that allowed to establish guidelines for the implementation of the pilot scheme, based on the competence approach. Pilot a total of five months Plan on training and technical assistance, and stared hard competition five units: races of bees, apiary location, materials, equipment and tools, apiary management and value-added products apiary. The results obtained showed
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13 Lee mas

Total quality culture management in the Mexican service sector

Total quality culture management in the Mexican service sector

Architecture: Designs For Changing Organizations, San Francisco, CA.: Jossey-Bass Publishers, Chapter 6 "Implementing Total Quality Management: A Process of Cultural Change" by Jeffrey D[r]

244 Lee mas

Faculty Members’ Perceptions of Quality Assurance and Accreditation in Afghanistan

Faculty Members’ Perceptions of Quality Assurance and Accreditation in Afghanistan

Abstract: This study investigated faculty members’ perceptions of quality assurance and accreditation (QAA) in Afghanistan. The study aimed to examine how familiar faculty members were with QAA policy, quality concepts, QAA processes, and whether QAA process has improved the status quo. Through a sequential, exploratory mixed-methods design, the investigators interviewed seven faculty members at four universities and subsequently conducted a self- administered survey questionnaire at six universities (two public and four private). A response rate of 54 percent (N = 42) was obtained from the survey. The study findings suggest that faculty members had mixed impressions about QAA implementation. For instance, an overall sum of mean scores shows that faculty members have a positive view about QAA processes M = 3.5 (SD = .75); however, interview participants were less satisfied with QAA outcomes. Lastly, one important implication of the study is that successful implementation of QAA processes in Afghanistan is contingent on: (a) establishment of a quality culture wherein universities own the processes and outcomes, and (b) engagement of key stakeholders including faculty, staff, and administrators, who must internalize QAA processes to improve the status quo.
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26 Lee mas

An Approach to the Implementation Process of CDIO

An Approach to the Implementation Process of CDIO

In this paper we have presented a detailed guideline for the implementation process of a curricular reform following the CDIO recommendations. Although other CDIO-based curricular reforms have been documented in the past, there is a lack of a detailed definition of the implementation process. Our guideline has been defined throughout our own implementation experience in renovating the curricula of two engineering programs at Universidad Icesi in Cali, Colombia: Telematics Engineering and Computing Systems Engineering. The provided guideline specifies the phases that should be followed to guarantee a consistency across the process, so that decisions made at the highest curricular level (e.g., professional profile and engineering skills) can be carried out up to the most detailed curricular level performed during courses’ design. The whole process has been framed in a continual improvement loop, which enables feedback from internal and external stakeholders. Together with the proposed guideline, we have provided information about the key roles needed across the process, as well as the tools and forms that are recommended to facilitate traceability and communication among the different phases. We expect this approach to be a useful guideline that can be replicated and tailored by other institutions.
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14 Lee mas

A GIS Based Satellite Data Management Application

A GIS Based Satellite Data Management Application

The described management application improve and accelerate the image requesting process by providing specialized querying tools to search image data by their data capture conditions and relative geographical position. Relative geographical querying was considered an important item because users usually express their requests in geographical relative terms. This prototype is a first step to develop a more complex system that could efficiently and consistently manage a large amount of data. Due to the importance of institutional awareness in the development of adequate corporate data framework, this initiative was also promote to illustrate the importance of a management system in the development of data banks and their importance in the data request process.
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5 Lee mas

Modeling and visualization of data quality dimensions in urban planning tools

Modeling and visualization of data quality dimensions in urban planning tools

The visualization of datasets in DaVis uses color coding in order to rep- resent the data values. In Figure 2.19(a) a schematic representation of this visualization technique is presented. In addition, Figure 2.19(c) presents a visualization to highlight the zero values for the IRIS dataset, while Fig- ure 2.19(d) represents the duplicate rows in a vehicle dataset. Also, one re- markable task supported by DaVis is the comparison between two datasets: in Figure 2.19(c) the visualization of two datasets and the differences be- tween them are presented. For the comparison task, it is possible to have the complete dataset and the differences highlighted, or only the differences. Visualizing flow of uncertainty through analytical processes Wu et al. [48] propose an uncertainty assessment method and a visualization sys- tem. They present a model of uncertainty assessment, transformation, and propagation through an analytical system. The uncertainty is estimated by using a statistical approach based on the covariance matrix. For the visual- ization, a set of glyphs was designed in order to represent the uncertainty of every input and output of each step for a complete process. The proposed visualization shows all the data flow of the process and the uncertainty along the process (Figure 2.20). However, the focus is on the uncertainty. As a result, this work follows the specialized approach. The major advantage of this work is the possibility to be applied to multiple practical applications. However, the visualization only represents the overall data quality.
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173 Lee mas

Assessing the impacts of implementing lean construction = Evaluando los impactos de la implementación de lean construction

Assessing the impacts of implementing lean construction = Evaluando los impactos de la implementación de lean construction

Figure 1 shows how the average Percent Plan Complete (PPC) of the projects under investigation increased over the three year period. These results can be attributed to a number of reasons. 1) Learning process: four companies that participated over the entire period became more experienced in the implementation and experimented continuous improvement in the PPC indicator. Particularly, one them increased its average PPC from 55% in 2001 to 88% in 2003. A second company increased its average PPC from 50% in 2001 to 76 % in 2003. 2) Experience accumulated by the GEPUC team: this allowed for quicker and more effective implementation of new companies that joined the projects in 2002 and 2003. 3) Support tools: a number of tools were developed to support implementation and were quickly adopted by the companies to ensure a more complete and effective implementation. The sample of projects in Figure 1 includes projects with different level of implementation of the LPS elements, therefore the conclusions drawn from the data should consider these aspect. 4) Top management involvement and understanding of the process.
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8 Lee mas

AGILE IMPLEMENTATION OF A PROCESS MATURITY MODEL IN HIGHER EDUCATION

AGILE IMPLEMENTATION OF A PROCESS MATURITY MODEL IN HIGHER EDUCATION

The methodology used in this research is Qualitative type, Not Experimental and Transversal. Is Qualitative, because from a literature review exploratory study of patterns and management practices of processes for the preparation and validation of the Maturity Model shows the behavior of a specific scenario. It is a type Not Experimental study, for the reason that in process of implementing Maturity Model, independent variables are not manipulated to study the situation, but analyzes the phenomenon as it occurs in its natural context. According to its temporary location this research is Transversal because, Maturity Model implementation in a course is done in a defined time period (two semesters). The development of the research project involved the following stages:
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12 Lee mas

Quality management systems - Requirements

Quality management systems - Requirements

f) implementar las acciones necesarias para alcanzar los resultados planificados y la mejora continua de estos procesos. La organización debe gestionar estos procesos de acuerdo con los[r]

47 Lee mas

How leadership, finance management, marketing, quality of service, strategic management can impact the business performance of elementary schools in the Atlantic Union

How leadership, finance management, marketing, quality of service, strategic management can impact the business performance of elementary schools in the Atlantic Union

This questionnaire is intended to gather research data in pursuit of a PhD in Business Administration. The information that you provide will help us better under- stand certain leadership and marketing dynamics in our elementary schools in the At- lantic Union with a view to making them more efficient. Kindly complete the demo- graphic section and proceed to the items in the tables using the rating scale on the right-hand column to indicate responses. Use a pen to place an “X” in the box under the number following each item that reflects your honest opinion. Do not write your name or identifying information on the survey. All responses are confidential. Thank- ing you in advance for your participation.
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150 Lee mas

Revista Ingeniería Investigación y Tecnología | Facultad de Ingeniería UNAM

Revista Ingeniería Investigación y Tecnología | Facultad de Ingeniería UNAM

Guillermo Cahue-Díaz. Obtained his B.Sc. degree in Communications and Electronics with a specialization in Communication from the National Polytechnic Institute (1987). He got his M.Sc degree in Computer Science in the ITESM Campus Cuernavaca (1984). He worked in the Computer Science Unit of the Electric Research Institute from 1978 to 1989 where he developed several projects related to computer networks and computers. He has worked in other enterprises like: Networks and Telecommunications Services from the Condumex Group and Networks, Installations and Computer Services, in both companies, he has designed and installed data communication networks. He has been lecturer in different National forums giving conferences related to his speciality field. He collaborates with the CENIDET teaching in the Electronics Department since 1987, when he became the first principal. He has supervised theses and designed speciality courses. He has become member of the Researchers National System and expert in teleinformatics registered by the SCT. He is life member of the Mechanic and Electric Engineer Association. He has been associate professor in the ITESM–Campus Cuernavaca. He has been associate professor in the University La Salle in Cuernavaca since 1995. Jesús Arturo Pérez-Díaz. Obtained his B.Sc. degree in Computer Science from the Autonomous University of Aguascalientes
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17 Lee mas

Podcast and wikis as generation and management tools of knowledge

Podcast and wikis as generation and management tools of knowledge

The independent podcasts are characterized by the lack of a definite style and the reasons for starting a podcast can be varied, but one of the main reasons for independent podcasts is the desire to express and communicate. "The podcast becomes a micromedia" (Sella, 2008). As such it has its own rules among which are those that support editing the files just a bit and focus the importance in the content. On the other hand, the podcaster is very close to his audience and thus can establish a peer relationship with their listeners. Similarly, for companies creating a podcast offers the possibility of achieving greater visibility inside and outside the network, offering differences from the usual content shown on corporate websites, jumping borders and improving the advertising support capabilities with a significant cost reduction, both in regard to the creation or editing as message distribution virally.
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12 Lee mas

Organizational culture focused on quality management and benefits derived from an ERP system implementation

Organizational culture focused on quality management and benefits derived from an ERP system implementation

En este apartado, se comprueba que hay una relación directa y significativa entre el compromiso de la alta dirección y la confianza del personal en la aplicación de una cultura efectiva [r]

27 Lee mas

Herramientas Gestión 2011

Herramientas Gestión 2011

Scenario Planning allows executives to explore and prepare for several alternative futures. It examines the outcomes a company might expect under a variety of operating strategies and economic conditions. Contingency Planning assesses what effect sudden market changes or business disruptions might have on a com- pany and devises strategies to deal with them. Scenario and con- tingency plans avoid the dangers of simplistic, one-dimensional or linear thinking. By raising and testing various “what-if” sce- narios, managers can brainstorm together and challenge their assumptions in a nonthreatening, hypothetical environment before they decide on a certain course of action. Scenario and Contingency Planning allows management to pressure-test plans and forecasts and equips the company to handle the unexpected. Key steps in a Scenario and Contingency Planning process are: • Choose a time frame to explore;
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76 Lee mas

KNOWLEDGE MANAGEMENT PROCESS AS DEVELOPMENT POLICY IN PUBLIC SECTOR.KNOWLEDGE MANAGEMENT PROCESS AS DEVELOPMENT POLICY IN PUBLIC SECTOR.

KNOWLEDGE MANAGEMENT PROCESS AS DEVELOPMENT POLICY IN PUBLIC SECTOR.KNOWLEDGE MANAGEMENT PROCESS AS DEVELOPMENT POLICY IN PUBLIC SECTOR.

title KNOWLEDGE MANAGEMENT PROCESS AS DEVELOPMENT POLICY IN PUBLIC SECTOR.. title KNOWLEDGE MANAGEMENT PROCESS AS DEVELOPMENT POLICY IN PUBLIC SECTOR.[r]

2 Lee mas

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