LOCALIZACIÓN GEOGRÁFICA
ÍNDICE DE REFERENCIA A
Before You Begin
Before you can begin using TravCom’s interface you must:
Ensure that you have a dedicated communications port available on your computer*.
Check that your interface cable is properly set up.
TravCom receives interface data via a serial cable*. If the cable is provided by your reservation system an adapter is usually not necessary. If the cable is not supplied you will need to purchase one.
Amadeus will provide an RJ45 cable with an adapter to your serial port.
For Apollo or Worldspan you should purchase a 25-pin straight through RS232 cable.
For Sabre you should purchase a null modem cable. This can be a 9-pin or 25-pin cable as required to fit your communications port. You can also purchase a 25-pin straight through RS232 cable
Ensure that the interface has been set up correctly in TravCom and on your reservation system.
On TravCom, use the Install Interface function to define which reservation system(s) you are using and how the information will be sent. This is discussed in detail in the Installing a Standard (Cable) Interface and Installing Image-to-Disk Interface sections starting on page 5-3.
Your reservation system may require hardware or system modifications if you have not previously interfaced. Check with your CRS sales representative to be certain you are set up to interface to TravCom.
Provide your agents with the formats they will need to enter in each PNR to correctly transfer entries to TravCom.
The standard booking/ticketing/invoicing entries for your reservations system will remain the same.
Additional accounting PNR fields have been added to allow greater flexibility. If you will be using Crystal Reports to create your own corporate management reports you might also use optional entries such as Purchase Order numbers and Free Fields. Optional entries are described after the interface commands for each reservation system, later in this chapter.
* Image-to-disk interface or Sabre-Net do not use a communications port. See Installing Image to Disk
Interface with Your Reservation System
Installing a Standard (Cable) Interface
When you first set up your interface you will need to tell TravCom which reservation system(s) you are using and define communication information to tell TravCom how to receive interface data.
To install the interface or to view or change the settings:
1. On the Interface menu select Install Interface.
The Setup Interface window appears.
2. Select the interface you are setting up or modifying (for example, Interface A).
In most cases your settings will be identical for each interface (A through D). However, you can have different settings for each interface. For example, you might use interfaces A and B for different reservation systems.
3. Use the radio buttons to select the reservation system that is to be linked to this interface.
4. Select the port or file from which interface records will be received.
This will generally be the serial port on your computer to which the interface cable from the reservation system is attached.
If your reservation system is Worldspan and you will be using the image-to-disk interface option or you are using Sabre-Net, skip to the section titled Installing Image-to-Disk Interface starting on page 5-4.
5. When you have selected a port (1-4) define the following settings:
Speed the baud rate at which the reservation system sends records to TravCom.
Parity the parity used by the reservation system.
Data Bits the number of data bits sent by the reservation system.
Stop Bits the number of stop bits sent by the reservation system.
Your reservation system representative, trainer or help desk must provide these settings for your agency.
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Remember that each CRS will use it’s own settings. You must verify these entries with each reservation system your agency has and from which you plan to transfer records to TravCom.6. In the Options box use the check boxes to select whether or not you want TravCom to:
• process interfaced car and/or hotel segments as vouchers. This is usually enabled for the tracking of commissions and for corporate reporting.
• process miscellaneous non-A.R.C. segments through the interface, such as tour and cruise segments.
This refers to Galileo/Apollo’s TUR segments, Worldspan’s TVL segments and SABRE’s ACSUP lines.
• process cash payments (cash receipts) as entered by the agents into PNRs. If this is enabled, TravCom reads the amount collected and adds it to your current bank deposit and general ledger bank account. This is usually disabled so that the bookkeeper (or TravCom operator) can control when the cash receipts are posted.
7. In the After Processing Data box define what you want TravCom to do once data has been received and processed.
You can have TravCom automatically print an Edit List or a Verification List after processing data. If you select Do Nothing TravCom will return to the main menu; you can request the Edit List and/or Verify Data reports from the Interface menu at any time until the records are posted.
It is recommended that you select the option to print an Edit List after processing when you first start using TravCom, as you will need this report to correct interface data. If you feel later that this report is not necessary you can change this setting at any time.
8. You have now finished defining settings for interface A. You can now:
• select the Copy to All button to copy these setting to the other interfaces. Do not use Copy to All if you have two or more reservation systems; you must set up each CRS separately as each will require it’s own settings in Install Interface.
• repeat all steps for any other interfaces you will use (B-D).
9. Select OK to save your changes and exit from this function.
Installing Image-to-Disk Interface
Image-to-Disk interface is available for Worldspan and Sabre Net. In order to use this type of cableless interface, you must have installed TravCom onto the Worldspan or Sabre network and Worldspan or Sabre must configure the interface for Image-to-Disk transfer.
To install the interface or to view or change the settings:
Interface with Your Reservation System The Setup Interface window appears.
2. Select the interface you are setting up or modifying (for example, Interface A).
In most cases your settings will be identical for each interface (A through D). However, you can have different settings for each interface. For example, you might use interfaces A and B for different reservation systems.
3. Use the radio buttons to select the reservation system that is to be linked to this interface (Worldspan).
4. Instead of selecting a port you will select File. Image-to-Disk interface does not require a communications (serial) port.
5. Speed, Parity, Data Bits and Stop Bits do not apply to cableless interface. Instead, you will enter the name of the file Worldspan has designated for the Image-to-Disk transfer. This is usually
E:\HOSTPRT\LOGAIR.DAT but you should verify the file name for your agency with Worldspan.
For Sabre agencies you must check with Sabre for the location and name of the file.
6. In the Options box use the check boxes to select whether or not you want TravCom to:
• process interfaced car and/or hotel segments as vouchers. This is usually enabled for the tracking of commissions and for corporate reporting.
• process miscellaneous non-A.R.C. segments through the interface, such as tour and cruise segments.
This refers to Worldspan’s TVL segments and Sabre's ACSUP Lines.
• process cash payments (cash receipts) as entered by the agents into PNRs. If this is enabled, TravCom reads the amount collected and adds it to your current bank deposit and general ledger bank account. This is usually disabled so that the bookkeeper (or TravCom operator) can control when the cash receipts are posted.
7. In the After Processing Data box define what you want TravCom to do once data has been received and processed.
You can have TravCom automatically print an Edit List or a Verification List after processing data. If you select Do Nothing TravCom will return to the main menu; you can request the Edit List and/or Verify Data reports from the Interface menu at any time until the records are posted.
It is recommended that you select the option to print an Edit List after processing when you first start using TravCom, as you will need this report to correct interface data. If you feel later that this report is not necessary you can change this setting at any time.
8. You have now finished defining settings for interface A. You can now:
• select the Copy to All button to copy these setting to the other interfaces. Do not use Copy to All if you have two or more reservation systems; you must set up each CRS separately as each will require it’s own settings in Install Interface.
• repeat all steps for any other interfaces you will use (B-D).
9. Select OK to save your changes and exit from this function.
Interface with Your Reservation System