Total Aberdeenshire All of
Scotland All of UK Angus Argyll & Bute City of Aberdeen City of Dundee Mortgage Arrears & Information 21592 0 17 20071 0 55 0 9 Mortgage Arrears & Advice 25063 0 34 20202 50 180 24 0 Mortgage Arrears & Casework 23328 0 5 20095 4 102 60 10 Mortgage Arrears & Counselling 35211 0 0 33564 35 0 10 0 Mortgage Arrears & Court Representation 159 0 0 28 0 0 0 2 Mortgage Arrears & Education 20745 0 0 20105 5 100 0 0
126098
Rent Arrears & Information 37649 0 175 628 0 555 12 0
Rent Arrears & Advice 54909 0 231 3064 846 680 56 0
Rent Arrears & Case Work 29063 0 87 2572 206 450 116 165 Rent Arrears & Counselling 12128 0 30 1280 44 0 40 0 Rent Arrears & Court Representation 3331 0 28 1627 0 0 15 45
Rent Arrears & Education 1233 0 0 310 30 100 0 0
138314
Council Tax Arrears & Information 10566 0 149 94 600 170 20 0 Council Tax Arrears & Advice 18352 0 185 363 1400 160 90 0 Council Tax Arrears & Case Work 15873 0 125 155 368 104 230 225 Council Tax Arrears & Counselling 4222 0 64 70 300 0 52 0 Council Tax Arrears & Court Representation 70 0 0 5 0 2 0 0
Council Tax Arrears & Education 741 0 0 15 0 0 0 0
49823
Utility Debts & Information 11121 0 1573 297 0 28 14 0
Utility Debts & Advice 13527 0 1069 305 440 31 66 0
Utility Debts & Case Work 8449 0 646 193 210 17 136 65
Utility Debts & Counselling 1953 0 23 105 50 0 50 0
Utility Debts & Court Representation 105 0 0 11 0 2 0 0
Utility Debts & Education 707 0 0 0 0 0 0 0
35862
Other Consumer Debt & Information 17477 0 214 235 0 10020 48 80 Other Consumer Debt & Advice 25594 0 229 161 1150 3055 76 180 Other Consumer Debt & Case Work 19456 0 191 209 70 1252 159 315 Other Consumer Debt & Counselling 6029 0 173 1020 450 250 60 0 Other Consumer Debt & Court Representation 442 0 0 32 0 60 0 5 Other Consumer Debt & Education 860 0 0 0 0 100 0 25
69858
Total Incidence of Advice in Scotland: 419955 Average Incidence per Advice Agency: 1795
Total City of Edinburgh City of GlasgowClackmannanshire Dumfries & Galloway East Ayrshire East Dunbartonshrie East Lothian
Mortgage Arrears & Information 21592 320 13 418 110 0 0 5
Mortgage Arrears & Advice 25063 510 205 914 720 358 400 70
Mortgage Arrears & Casework 23328 37 110 859 48 387 196 6
Mortgage Arrears & Counselling 35211 300 30 207 0 51 0 0
Mortgage Arrears & Court Representation 159 13 0 24 2 5 0 0
Mortgage Arrears & Education 20745 0 40 0 0 0 0 0
126098
Rent Arrears & Information 37649 847 995 4497 182 0 0 0
Rent Arrears & Advice 54909 1235 2123 5431 200 811 560 34
Rent Arrears & Case Work 29063 438 1056 3337 258 4 1020 37
Rent Arrears & Counselling 12128 374 217 1107 0 0 0 10
Rent Arrears & Court Representation 3331 427 574 220 50 29 5 15
Rent Arrears & Education 1233 45 71 8 0 0 0 0
138314
Council Tax Arrears & Information 10566 903 148 3143 210 0 0 0 Council Tax Arrears & Advice 18352 1482 1251 2781 0 3 1000 78 Council Tax Arrears & Case Work 15873 270 635 4085 39 500 2000 105
Council Tax Arrears & Counselling 4222 361 131 791 0 0 0 0
Council Tax Arrears & Court Representation 70 8 0 2 0 0 0 2
Council Tax Arrears & Education 741 15 40 12 0 0 0 30
49823
Utility Debts & Information 11121 304 63 731 95 0 0 1
Utility Debts & Advice 13527 396 326 1792 710 4 148 44
Utility Debts & Case Work 8449 107 190 3042 27 303 120 30
Utility Debts & Counselling 1953 332 86 162 0 0 0 10
Utility Debts & Court Representation 105 11 0 9 0 1 0 0
Utility Debts & Education 707 20 125 0 0 0 0 0
35862
Other Consumer Debt & Information 17477 819 49 766 380 0 0 2 Other Consumer Debt & Advice 25594 1007 2080 2187 710 14 1000 2001 Other Consumer Debt & Case Work 19456 227 2050 3856 85 508 970 148
Other Consumer Debt & Counselling 6029 797 960 226 0 0 0 10
Other Consumer Debt & Court Representation 442 21 22 97 0 2 0 8
Other Consumer Debt & Education 860 15 165 12 0 0 0 41
69858
Total Incidence of Advice in Scotland: 419955 Average Incidence per Advice Agency: 1795
Total Falkirk Fife
Highland
Council Inverclyde Midlothian Moray North Ayrshire Mortgage Arrears & Information 21592 29 0 5 88 0 8 0
Mortgage Arrears & Advice 25063 29 0 59 92 0 0 78
Mortgage Arrears & Casework 23328 87 0 209 130 10 21 87 Mortgage Arrears & Counselling 35211 50 0 0 45 0 0 25 Mortgage Arrears & Court Representation 159 0 0 7 0 0 0 17
Mortgage Arrears & Education 20745 0 0 0 0 0 0 500
126098
Rent Arrears & Information 37649 18 10 5085 10550 810 21 3000 Rent Arrears & Advice 54909 26 10 5403 10555 350 15 3125 Rent Arrears & Case Work 29063 234 0 818 6350 100 83 995 Rent Arrears & Counselling 12128 211 10 200 150 20 0 825 Rent Arrears & Court Representation 3331 0 0 17 0 0 0 6
Rent Arrears & Education 1233 0 0 0 0 0 0 500
138314
Council Tax Arrears & Information 10566 0 0 2035 268 1200 36 0 Council Tax Arrears & Advice 18352 0 0 2071 278 0 0 249 Council Tax Arrears & Case Work 15873 390 0 911 507 15 4 332 Council Tax Arrears & Counselling 4222 100 0 0 507 0 0 200 Council Tax Arrears & Court Representation 70 0 0 10 0 0 0 6
Council Tax Arrears & Education 741 0 0 0 0 0 0 500
49823
Utility Debts & Information 11121 0 0 5030 59 1200 26 10
Utility Debts & Advice 13527 0 0 5136 69 0 0 148
Utility Debts & Case Work 8449 102 0 611 74 0 14 230 Utility Debts & Counselling 1953 90 10 0 74 22 0 100 Utility Debts & Court Representation 105 0 0 10 5 0 0 11
Utility Debts & Education 707 0 0 0 0 0 0 500
35862
Other Consumer Debt & Information 17477 0 0 30 1372 1200 16 24 Other Consumer Debt & Advice 25594 0 0 266 1407 0 15 367 Other Consumer Debt & Case Work 19456 461 0 1041 1846 15 0 504 Other Consumer Debt & Counselling 6029 160 10 0 474 10 0 244 Other Consumer Debt & Court Representation 442 0 0 12 5 0 0 11
Other Consumer Debt & Education 860 0 0 0 0 0 0 500
69858
Total Incidence of Advice in Scotland: 419955 Average Incidence per Advice Agency: 1795
Total North Lanarkshire Orkney Islands Perth & Kinross Renfrewshire Scottish Borders Shetland Islands South Ayrshire
Mortgage Arrears & Information 21592 170 0 0 0 0 0 0
Mortgage Arrears & Advice 25063 720 0 92 20 2 0 6
Mortgage Arrears & Casework 23328 351 13 53 63 26 0 12
Mortgage Arrears & Counselling 35211 626 0 0 0 0 0 0
Mortgage Arrears & Court Representation 159 25 0 0 3 10 0 2
Mortgage Arrears & Education 20745 0 0 0 0 0 0 0
126098
Rent Arrears & Information 37649 1111 110 7 155 30 0 0
Rent Arrears & Advice 54909 1437 0 352 250 112 0 6101
Rent Arrears & Case Work 29063 602 29 340 300 166 0 5996 Rent Arrears & Counselling 12128 1136 0 0 10 10 0 3800 Rent Arrears & Court Representation 3331 66 0 6 180 15 0 5
Rent Arrears & Education 1233 7 0 0 100 38 0 0
138314
Council Tax Arrears & Information 10566 972 18 10 53 30 0 0 Council Tax Arrears & Advice 18352 1495 60 503 180 44 0 30 Council Tax Arrears & Case Work 15873 1600 60 258 342 98 0 24 Council Tax Arrears & Counselling 4222 806 0 0 0 10 0 0 Council Tax Arrears & Court Representation 70 0 0 0 15 0 0 20
Council Tax Arrears & Education 741 2 0 0 20 38 0 0
49823
Utility Debts & Information 11121 1174 18 20 25 20 0 0
Utility Debts & Advice 13527 933 0 321 25 13 0 40
Utility Debts & Case Work 8449 509 89 213 104 92 0 0
Utility Debts & Counselling 1953 493 0 0 10 5 0 0
Utility Debts & Court Representation 105 5 0 0 0 0 0 40
Utility Debts & Education 707 0 0 0 10 0 0 0
35862
Other Consumer Debt & Information 17477 1663 18 0 25 10 0 0 Other Consumer Debt & Advice 25594 7089 0 630 30 7 0 20 Other Consumer Debt & Case Work 19456 2370 89 270 1181 143 0 0 Other Consumer Debt & Counselling 6029 771 0 0 10 2 0 0 Other Consumer Debt & Court Representation 442 101 4 2 5 0 0 20
Other Consumer Debt & Education 860 0 0 0 0 0 0 0
69858
Total Incidence of Advice in Scotland: 419955 Average Incidence per Advice Agency: 1795
Total South Lanarkshire Stirling West Dunbartonshire West Lothian Western Isles Mortgage Arrears & Information 21592 250 0 0 9 4
Mortgage Arrears & Advice 25063 230 0 0 103 14
Mortgage Arrears & Casework 23328 221 0 0 85 4 Mortgage Arrears & Counselling 35211 222 0 0 80 0 Mortgage Arrears & Court Representation 159 4 0 0 15 0
Mortgage Arrears & Education 20745 0 0 0 0 0
126098
Rent Arrears & Information 37649 300 1878 110 6518 9 Rent Arrears & Advice 54909 1450 1943 330 7878 24 Rent Arrears & Case Work 29063 574 1883 40 495 9 Rent Arrears & Counselling 12128 550 1873 10 210 0 Rent Arrears & Court Representation 3331 0 0 0 0 0
Rent Arrears & Education 1233 0 20 0 0 0
138314
Council Tax Arrears & Information 10566 460 0 0 3 20 Council Tax Arrears & Advice 18352 1400 65 1530 1564 55 Council Tax Arrears & Case Work 15873 610 0 1200 500 20 Council Tax Arrears & Counselling 4222 520 0 0 300 0 Council Tax Arrears & Court Representation 70 0 0 0 0 0 Council Tax Arrears & Education 741 0 65 0 0 0
49823
Utility Debts & Information 11121 105 50 0 10 8
Utility Debts & Advice 13527 480 50 52 522 23
Utility Debts & Case Work 8449 775 0 4 421 8
Utility Debts & Counselling 1953 270 0 10 30 0 Utility Debts & Court Representation 105 0 0 0 0 0
Utility Debts & Education 707 0 50 0 0 0
35862
Other Consumer Debt & Information 17477 400 3 0 1 0 Other Consumer Debt & Advice 25594 500 0 75 1022 279 Other Consumer Debt & Case Work 19456 490 0 32 554 0 Other Consumer Debt & Counselling 6029 200 0 10 160 0 Other Consumer Debt & Court Representation 442 35 0 0 0 0
Other Consumer Debt & Education 860 0 0 0 0 0
69858
Total Incidence of Advice in Scotland: 419955 Average Incidence per Advice Agency: 1795
6.4.9 Services Provided Free or for Fee