5. Ejercicios del módulo para la mujer, historias completas
7.2 ALGUNA VEZ USUARIA
SERVICES FOR VETERANS
ONE-STOP CAREER CENTERS
The Department of Labor (DOL) serves veterans through several specific programs, which are described in this section and in the three sections that follow. The services available under these programs are offered to the general public and to veterans through One-Stop Career Centers, which operate in local com- munities nationwide. One-Stop Career Centers serve as organizational “umbrellas” or “store fronts” through which job seekers are able to access the services avail- able from a variety of programs at a single location.
Some DOL programs are available to everyone and other programs are only available to those who meet certain eligibility requirements. For both types of programs, veterans are entitled to priority of service. For those programs with eligi- bility requirements, veterans must first meet the program’s specific eligibility requirements in order to be eligible for priority service.
All One-Stop Career Centers offer certain employ- ment services to all job seekers, including veterans, without the need to meet any eligibility require- ments. The services available on that basis generally are of two types:
• Electronic information and services - The State Workforce Agencies that administer the One-Stop Career Centers in each state typically maintain web sites that offer extensive informa- tion and certain automated services to job seek- ers.
• Staff-assisted services - One-Stop Career Centers usually include some staff members who are available to assist all job seekers to access the electronic information and services available and to provide direct services on a limited basis to assist any job seeker’s efforts.
In addition to the services available to all job seeker at One-Stop Career Centers, those program that Include eligibility requirements also can be accessed at One-Stop Career Centers. The primary programs of that type that are described further here are:
• Programs under the Workforce Act (WIA) - The WIA programs offered for Adults and for Dislocated Workers are often relevant to employment needs of veterans. Both programs include specific eligibility requirements that veterans and non-veterans must meet in order to receive specific services under these programs. • Programs under Jobs for Veterans State Grants
- These grants fund two programs that are available at One-Stop Career Centers and pro- vide services to veterans only through the activi- ties of: a) Disabled Veterans’ Outreach Program (DVOP) specialist; and b) Local Veterans’
Employment Representative (LVER) staff mem- bers. These two types of specialist in veterans’ employment are often referred to in shortened form as “Vet-Reps.”
The WIA, DVOP and LVER programs are described further in the sections that follow.
WORKFORCE INVESTMENT ACT
Veterans seeking services under the Workforce Investment Act (WIA) can expect to obtain various services that are designed to “increase employment, retention, and earnings…” The determination of eli- gibility for WIA services is a result of” an interview, evaluation, or assessment conducted by a One-Stop staff member. These various types of services are available under WIA:Core Services:
• Determinations of whether the individuals are eligible to receive assistance under this title • Outreach, intake (which may include worker
profiling), and orientation to the information and other services available through the one- stop delivery system
• Initial assessment of skill levels, aptitudes, abili- ties, and supportive service needs
• Job search and placement assistance, and where appropriate, career counseling
• Provision of employment statistics information, including the provision of accurate information relating to local, regional, and national labor market areas, including job vacancy listings in such labor market areas, information on job skills necessary to obtain the jobs described, and information relating to local occupations in demand and the earnings and skill require- ments for such occupations
• Provision of performance information and pro- gram cost information on eligible providers of training services
• Provision of information regarding how the local area is performing on the local perfor-
mance measures and any additional perfor- mance information with respect to the one-stop delivery system in the local area
• Provision of accurate information relating to the availability of supportive services, includ- ing child care and transportation, available in the local area, and referral to such services, as appropriate
• Provision of information regarding filing claims for unemployment compensation
• Assistance in establishing eligibility for welfare- to-work activities and programs of financial aid assistance for training and education programs that are not funded under this Act and are available in the local area
• Follow-up services, including counseling regarding the workplace, for participants in workforce investment activities authorized under this subtitle who are placed in unsubsi- dized employment, for not less than 12 months after the first day of the employment, as appro- priate.
Intensive Services:
• Comprehensive and specialized assessments of the skill levels and service needs of adults and dislocated workers, which may include diag- nostic testing and use of other assessment tools; and in-depth interviewing and evaluation to identify employment barriers and appropriate employment goals
• Development of an individual employment plan, to identify the employment goals, appro- priate achievement objectives, and appropriate combination of services for the participant to achieve the employment goals
• Group counseling
• Individual counseling and career planning • Case management for participants seeking
training services
• Short-term prevocational services, including development of learning skills, communication skills, interviewing skills, punctuality, personal
maintenance skills, and professional conduct, to prepare individuals for unsubsidized employ- ment or training.
Training Services:
• Occupational skills training, including training for nontraditional employment
• On-the-job training
• Programs that combine workplace training with related instruction, which may include cooperative education programs
• Training programs operated by the private sec- tor • Skill upgrading and retraining • Entrepreneurial training • Job readiness training • Adult education and literacy activities • Customized training conducted with a com-
mitment by an employer or group of employ- ers to employ an individual upon successful completion of the training.