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4. RESULTADOS DEL PROYECTO

4.1. ANÁLISIS DE LOS RESULTADOS

Arnold, J., Robertson, I.T. & Cooper, C.L. (1991) Work Psychology. London: Pittman Publishing.

Azar, B (1995). Which Traits Predict Job Performance. American Psychological Association. http://www.apa.org/monitor/jul95/personal.html (2.11.99)

Bascombe, A. (1998) Battle Station. Containerisation International. May 1998.

Cascio, W.F. (1989) Managing Human Resources. Singapore: McGraw-Hill Book Company.

Chen, T. (1999) Yard Operation in the Container Terminal, a Study in the “unproductive moves”. Maritime Policy & Management, Vol. 36, No. 1, January-March 1999, p.27-38.

Craig, G.J. (1989) Human Development. New Jersey: Prentice Hall, Inc.

Davis, K. & Newstorm, J.W. (1985) Human Behavior At work: Organizational Behavior. 7th Edition. New York: McGraw-Hill Book Company.

Dowd, T.J. & T.M. Leschine (1990) Container Terminal Productivity: A Perspective.

Maritime Policy & Management, Vol. 17, No. 2, April-June, pp. 107-112.

Fairbank, J.A. & Prue, D.M. (1982) Developing Performance Feedback Systems. In Frederiksen, L.W. (1982) Handbook of Organizational Behavior Management. New York: John Wiley and Sons.

Fielding, G.J. & R.E. Gluthier (1976) Distribution an dAllocation of Transit Subsidies in California. Irvine, California: Institute of Transportation Studies, University of California in Talley, W.K. (1994) “Performance Indicators and Port Performance Evaluation”, The Logistics and Transportation Review, vol. 30 no. 4, Dec., p. 339-352.

99

Fransisca RS (1999) Peri Pembimbing Bernama Mentor. Media Indonesia On-line.

http://www.mediaindo.co.id/publi/1999/08/03 (04-08-1999).

Gilley, J.W. & S.A. Eggland (1989) Principles of Human Resource Development. Massachusetts, USA: Addison-Wesley Publishing Company, Inc.

Hersey, P. & K. Blanchard (1989) Management of Organizational Behavior. Englewood Cliffs, NJ.: Prentice-Hall, Inc

Horck, J. (1998) Operations Planning. A Lecture Note on Improving Port Performance (IPP) 1. Malmo: Word Maritime University.

Indonesia Business Watch (IBW) (1999) Gobbling Grosbeak. Indonesia Business Watch On-line, vol.II no. 6, April 1999. http://www.castleasia.com/ibw/b- issue/1999/ibw6/11.htm. (19-04-1999).

Indonesia Port Corp. II (1998) Corporate Profile 1998. Jakarta: Public Relation of Indonesia Port Corp. II.

Kendrick, J.W. (1984) Improving Company Productivity. Baltimore: The Johns Hopkins University Press.

Labor Letter. People Power: Personnel matters get more and more corporate attention. Wall Street Journal, Oct., 1979 p. 1, in Cascio, W.F. (1989)

Managing Human Resources. Singapore: McGraw-Hill Book Co.

Ma, Shuo (1999a) Decision Tree. A Lecture Note on Quantitative Methods for Decision Making in Ports, week 17. Malmö, Sweden: Word Maritime University.

Ma, Shuo (1999b) Port Traffic Forecasting. A Lecture Note on Quantitative Methods for Decision Making in Ports, week 17. Malmö, Sweden: Word Maritime University.

Mancion, J.M. (1998) Basic Elements of Port Operations, System and Financing. A Lecture Note on Time in Port, week 48. Malmö, Sweden: Word Maritime University.

McFillen, J., & P.M. Podsakoff (1983) A coordinated approach to motivation can increase productivity. Pesonnel Administrator, 1983, 29 (7), p. 45-53 in Cascio, W.F. (1989) Managing Human Resources. Singapore: McGraw-Hill Book Company.

Mitchell, T.R. & J.R. Larson, Jr. (1987) People in Organizations. Singapore: McGraw-Hill Book Company.

Nadler, L. & Nadler, Z. (1989) Developing Human Resources. San Fransisco: Jossey-Bass Publishers.

Osler, D. (1999) Europe – Unions: IMO chief condemns poor training. Lloyd List,

May 14 1999, p.3.

Prokopenko, J. (1987) Productivity Management, A Practical Handbook. Geneva: International Labor Office.

Port of Tanjung Priok (1998) Port Operational Data. Jakarta: Public Relation Department of Port of Tanjung Priok (Indonesia Port Corp. II).

Port of Tanjung Priok (1999) Location and Condition of Port of Tanjung Priok.

http://www.priokport.co.id/locationhtm. 03/04/1999.

Riggs, J.L., Bethel, L.L., Atwater, F.S., Smith, G.H.E., & Stackman, Jr., H.A. (1979)

Industrial Organization and Management. New York: McGraw-Hill Book Company.

Rummler, G.A. & A.P. Brache (1990) Improving Performance: How to Manage the White Space on the Organization Chart. San Fransisco: Jossey-Bass Publishers.

Talley, W.K. (1994) “Performance Indicators and Port Performance Evaluation”, The Logistics and Transportation Review, vol. 30 no. 4, Dec., p. 339-352.

Talley, W.K. (1986) A Comparison of Two Methodologies for Selecting Transit Performance Indicators. Transportation, Vol. 13, No. 3 (July, 1986), pp. 201- 210 in Talley, W.K. (1994) “Performance Indicators and Port Performance Evaluation”, The Logistics and Transportation Review, vol. 30 no. 4, Dec., p. 339-352.

Talley, W.K. (1988) An Economic Theory of the Public Transit Firm. Transportation Research, Vol. 22B, No.1 (February), pp. 45-54 in Talley, W.K. (1994) “Performance Indicators and Port Performance Evaluation”, The Logistics and Transportation Review, vol. 30 no. 4, Dec., p. 339-352.

Talley, W.K. & P. Anderson (1981) Effectiveness and Efficiency in Transit Performance: A Theoretical Perspective. Transportation Research, V. 15A, No. 6 (Nov), pp. 431-436 in Talley, W.K. (1994) “Performance Indicators and Port Performance Evaluation”, The Logistics and Transportation Review, vol. 30 no. 4, Dec., p. 339-352.

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Tanjung Priok Container Terminal (1997a) Corporate Strategic Planning. Jakarta: Public Relation of Tanjung Priok Container Terminal (Published only for internal use).

Tanjung Priok Container Terminal (1997b) Changing Appearance to Face The Period’s Challenge. Jakarta: Public Relation of Tanjung Priok Container Terminal.

Tanjung Priok Container Terminal (1998) Menyongsong Era Globalisasi. Jakarta: Public Relation of Tanjung Priok Container Terminal.

Tanjung Priok Container Terminal (1999) The Labor Productivity Data. An Unpublished Operational Report.

UNCTAD (1976) Port Performance Indicators. Geneva: UNCTAD Secretariat.

UNCTAD (1986a) Measuring and Evaluating Port Performance and Productivity. Geneva: UNCTAD Secretariat.

UNCTAD (1986b) Improving Port Performance: Container Terminal Development.

Geneva: UNCTAD Secretariat.

UNCTAD (1986c) Operating and Maintenance Features of Container Handling Systems. Geneva: UNCTAD Secretariat.

UNCTAD (1990a) Improving Port Performance: Port Equipment: Policy, Management and Maintenance. Geneva: UNCTAD Secretariat

UNCTAD (1990b) Port Marketing and the Challenge of the Third Generation Port.

Geneva: UNCTAD Secretariat

UNCTAD (1992) The Management and Development of Human Resources in Ports.

Geneva: UNCTAD Secretariat.

Warren, M.W. (1982) Performance Management and Management Performance. In Frederiksen, L.W. (1982) Handbook of Organizational Behavior Management.

New York: John Wiley and Sons.

Werther, Jr. W.B. & K. Davis (1982) Personnel Management and Human Resources.

Appendix 1

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