4. RESULTADOS DEL PROYECTO
4.1. ANÁLISIS DE LOS RESULTADOS
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Fransisca RS (1999) Peri Pembimbing Bernama Mentor. Media Indonesia On-line.
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Rummler, G.A. & A.P. Brache (1990) Improving Performance: How to Manage the White Space on the Organization Chart. San Fransisco: Jossey-Bass Publishers.
Talley, W.K. (1994) “Performance Indicators and Port Performance Evaluation”, The Logistics and Transportation Review, vol. 30 no. 4, Dec., p. 339-352.
Talley, W.K. (1986) A Comparison of Two Methodologies for Selecting Transit Performance Indicators. Transportation, Vol. 13, No. 3 (July, 1986), pp. 201- 210 in Talley, W.K. (1994) “Performance Indicators and Port Performance Evaluation”, The Logistics and Transportation Review, vol. 30 no. 4, Dec., p. 339-352.
Talley, W.K. (1988) An Economic Theory of the Public Transit Firm. Transportation Research, Vol. 22B, No.1 (February), pp. 45-54 in Talley, W.K. (1994) “Performance Indicators and Port Performance Evaluation”, The Logistics and Transportation Review, vol. 30 no. 4, Dec., p. 339-352.
Talley, W.K. & P. Anderson (1981) Effectiveness and Efficiency in Transit Performance: A Theoretical Perspective. Transportation Research, V. 15A, No. 6 (Nov), pp. 431-436 in Talley, W.K. (1994) “Performance Indicators and Port Performance Evaluation”, The Logistics and Transportation Review, vol. 30 no. 4, Dec., p. 339-352.
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Tanjung Priok Container Terminal (1998) Menyongsong Era Globalisasi. Jakarta: Public Relation of Tanjung Priok Container Terminal.
Tanjung Priok Container Terminal (1999) The Labor Productivity Data. An Unpublished Operational Report.
UNCTAD (1976) Port Performance Indicators. Geneva: UNCTAD Secretariat.
UNCTAD (1986a) Measuring and Evaluating Port Performance and Productivity. Geneva: UNCTAD Secretariat.
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UNCTAD (1990b) Port Marketing and the Challenge of the Third Generation Port.
Geneva: UNCTAD Secretariat
UNCTAD (1992) The Management and Development of Human Resources in Ports.
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Werther, Jr. W.B. & K. Davis (1982) Personnel Management and Human Resources.