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MATRIZ DE VALORACIÓN O RÚBRICA Siglema: OSIA-00 Nombre del

1.1. Analiza los métodos de operación de un área de la organización de

Explosive devices can come in any shape or form. They can be hidden to look like an every day item or even a child's toy. And in some cases they look like a timer and a bunch of wires leading to an explosive. However the form, the outcome is the same - a very deadly device.

9.52.1

Bomb Threat Procedures

As a vital member of the crew, your first defense is to be alert. Pay close attention during your pre-flight checks for items that are out of place or that have been tampered with. During boarding take note of difficult and prob- lematic passengers. Do you have a passenger who does not want to comply with your directions to store arti- cles? Are there passengers who seem to be distant or delusional, talking to themselves or, are being an annoyance to others? During flight, do frequent compliance checks of the cabin and lavatory. This will lead to the detection of an explosive device or other weapons if one was placed inside.

Another way a bomb may be found or detected might begin with a call from company dispatch relaying a bomb threat that they have received for your particular flight. If you receive a call from the flight deck crew advising you that a bomb may be onboard, follow the captain's instructions.

When information is received from any source that there is the possibility of sabotage or that a bomb is on board the aircraft, immediate action must be taken. ALL threats are to be taken seriously whether the threat is made on the ground or in the air. Threats are made for a variety of reasons, but it is not for the crew to make judgments in this area.

The crew will merely react as if a bomb has been planted on board. They will notify ATC and the company, unless the company has notified them, and the company will further notify law enforcement authorities. If a passenger notifies a flight attendant or pilot that a bomb is aboard the flight, ask the person WHO placed the bomb onboard and WHERE it is located. This information will be treated as confidential and not dissemi- nated to other passengers, thereby preventing confusion and panic.

If you suspect a bomb may be aboard your flight, first: 1. Remain calm.

2. Notify the captain immediately.

Remember that fear is contagious. Passengers will pick up on this from you. YOU are in charge of the cabin and likewise should be assertive with your directions.

REMAIN COMPOSED, COLLECTED AND CONTROLLED

If a flight attendant is notified by the pilots of a bomb scare, he is to notify the passengers that the aircraft is making a precautionary landing to conform to regulations and that the passengers will be further informed later by the crew upon landing.

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Emergency Procedures

Immediately after receiving instructions from the captain, the flight attendant will deplane the passengers using the regular passenger entrance. This should not be accomplished with haste of an emergency evacuation. The biggest factor to consider during evacuation is injuries.

The flight attendant shall join the passengers as soon as everybody is clear of the aircraft. Keep all passengers together and especially keep an eye on the passenger who notified you of the bomb.

9.52.2

Bomb Suspected - Ground

WARNING: Do not enplane passengers.

If passengers are on board the aircraft when the threat is received, quickly but safely deplane all passengers back to boarding area and have them TAKE ALL CARRY-ON ARTICLES with them. Keep all passengers together in the boarding area.

9.52.3

Bomb Suspected - In Flight

Pilots

If a passenger makes a bomb threat in flight or if the information that there is a bomb is received in flight: 1. Proceed immediately to the nearest suitable airport.

2. Advise ATC and the company of the situation.

3. Upon landing, taxi to the area designated by tower, away from the terminal and other congested areas. 4. Slowly and deliberately evacuate the aircraft.

5. Assist in the search of the aircraft.

If you find the bomb, leave it alone, and contact the authorities. Flight Attendant

After receiving the threat report from the captain, the aircraft will divert to the nearest suitable airport. After your briefing from the captain, refer to the Explosive Device Quick Reference Checklist and follow the procedures listed.

1. Begin a systematic search of the aircraft cabin by starting at the rear of the aircraft, at the flight attendant station, and check all general areas for anything unusual.

2. Instruct passengers to discontinue the use of portable electronic devices.

3. Continue the search throughout the cabin's general areas. Overhead storage compartments, under unoccupied seats, etc. and report back any findings to the captain.

4. If nothing is found, the report is credible, and there is a real possibility of an explosive device being on board, it is now time to enlist the help of passengers.

5. Turn on cabin lights to BRIGHT and make the announcement located on the Explosive Device Quick Reference Checklist.

6. Have passengers check their carry-on baggage and the area around them for anything unusual. Remind them not to touch or move anything that they cannot identify as theirs.

7. Be methodical and systematic in your search.

8. If something is located, notify the captain immediately and most importantly DO NOT TOUCH THE ITEM. 9. Take note of what the item looks like, where it is and how it has been placed. Explosive experts may ask

these questions while you are en route to the airport.

10. When the aircraft lands, the aircraft will taxi or be towed to a location on the airport that is away from the terminal. Passengers will be deplaned or, if the time of detonation is near, the passengers may be evacuated on the runway. If either happens, passengers will LEAVE ALL CARRY ON ARTICLES ONBOARD until such time they are cleared and given back to the owners.

11. Keep passengers together.

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Emergency Procedures

05/01/09

12. If the aircraft is maneuvering on the ground when the threat is received, it will return to the ramp. Again, authorities will instruct employees whether or not they may approach the aircraft. If the aircraft is in the parking area, authorities will decide whether or not to move it.

9.52.4

Bomb Relocation

As stated in the earlier paragraphs, no suspicious article or explosive device should be moved, touched, tam- pered with, handled or disturbed in any way. If the aircraft is in imminent danger, and is still airborne, the cap- tain may instruct you to relocate the explosive device. Be assured that this would only happen in an extreme circumstance and only with the approval of explosive experts on the ground. Once you are advised that the bomb can be moved safely, proceed to move the item to the Least Risk Bomb Location.

Shorts Brothers have designated the lavatory floor as the least-risk bomb location. This means that if a bomb were to explode, the vital controls are located farthest from this area. That is, the elevator control cables, fuel lines, or brakes lines are not located in this area. If the suspect bomb can be safely moved, or you have reason to believe that it is about to explode, place the bomb on the lavatory floor, cover it with blankets, towels, coats, or any soft impact-absorbing material and close the door. Seat cushions provide excellent absorbing material. They are fire retardant and will provide good insulation from the effects of a blast. If possible try to use wet materials to lessen and absorb the blast. Move the passengers to ROWS 1-6 if possible.

If a device is located and cannot be moved, try to secure it in place and cover it with a wet material. Relocate passengers, 4 rows if possible, from the bomb location and be ready for an immediate orderly evacuation from the aircraft once on the ground. Mark the location of the bomb or suspected bomb clearly so that the authori- ties may readily locate it.

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Emergency Procedures

9.52.5

Explosive Device Quick Reference Guide

Stay Calm

Notify Captain Done

General Check Of:

F/A Station/Galley/Lavatory/Cabin Done

All Cabin Lights On - All Passengers Awake Done