CAPITAL NATURAL ha

The requirement to authenticate a verbal order within 48 hours applies to verbal orders associated with both inpatients and outpatients. It is possible that a hospital verbal order for a laboratory test could be authenticated in compliance with the Clinical Laboratory Improvement Amendment (CLIA) regulatory standard of authentication, i.e., within 30 days, but nonetheless be out of compliance with the hospital Medical Records Services requirement (for example, authentication of a verbal order 96 hours after being given). Because CLIA laboratories – even if physically situated in a hospital – are surveyed for compliance only with CLIA regulations, the laboratory would not be cited for a deficiency by a CLIA survey team. However, hospital surveyors conducting a survey would cite the hospital’s inpatient or outpatient recordkeeping for deficiencies under the Medical Record Services CoP if the lab order originated for a patient during a hospital inpatient stay or hospital outpatient clinic visit and no State law otherwise permitted a delay of that length.

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• Determine whether the hospital’s policies and procedures for verbal orders include a read-back and verify requirement.

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A-0458

(Rev. 37, Issued: 10-17-08; Effective/Implementation Date: 10-17-08)

482.24(c)(2) - All records must document the following, as appropriate: (i) Evidence of--

(A) A medical history and physical examination completed and

documented no more than 30 days before or 24 hours after admission or registration, but prior to surgery or a procedure requiring

anesthesia services. The medical history and physical examination must be placed in the patient’s medical record within 24 hours after admission or registration, but prior to surgery or a procedure requiring anesthesia services.

Interpretive Guidelines §482.24(c)(2)(i)(A)

The medical record must include documentation that a medical history and physical examination (H&P) was completed and documented for each patientno more than 30 days prior to hospital admission or registration, or 24 hours after hospital admission or registration, but in all cases prior to surgery or a procedure requiring anesthesia services.

The purpose of an H&P is to determine whether there is anything in the patient's overall condition that would affect the planned course of the patient's treatment, such as an allergy to a medication that must be avoided, or a co-morbidity that requires certain additional interventions to reduce risk to the patient.

The H&P documentation must be placed in the medical record within 24 hours of admission or registration, but in all cases prior to surgery or a procedure requiring anesthesia services, including all inpatient, outpatient, or same-day surgeries or

is completed within 24 hours of the patient’s admission or registration, but after surgery or a procedure requiring anesthesia would not be in compliance.

The H&P must be completed and documented by a physician (as defined in section 1861(r) of the Act), oromaxillofacial surgeon, or other qualified licensed individual in accordance with State law and hospital policy.

Section 1861(r) defines a physician as a:

• Doctor of medicine or osteopathy;

• Doctor of dental surgery or of dental medicine;

• Doctor of podiatric medicine;

• Doctor of optometry; or a

• Chiropractor.

In all cases the practitioners included in the definition of a physician must be legally authorized to practice within the State where the hospital is located and providing services within their authorized scope of practice. In addition, in certain instances the Social Security Act attaches further limitations as to the type of services for which a practitioner is considered to be a “physician.”

Other qualified individuals are those licensed practitioners (such as nurse practitioners and physician assistants) who are permitted by their State scope of practice laws or regulations to conduct a history and physical examination, and who are also formally authorized by the hospital to conduct an H&P.

More than one qualified licensed practitioner can participate in performing, documenting, and authenticating an H&P for a single patient. When performance, documentation, and authentication are split among qualified practitioners, the

practitioner who authenticates the H&P will be held responsible for its contents. (71 FR 68675)

A hospital may adopt a policy allowing submission of an H&P prior to the patient’s hospital admission or registration by a physician who may not be a member of the hospital's medical staff or who does not have admitting privileges by that hospital, or by a qualified licensed individual who does not practice at that hospital but is acting within his/her scope of practice under State law or regulation. Generally this occurs where the H&P is completed in advance by the patient’s primary care physician. (71 FR 68675)

When the H&P is conducted within 30 days before admission or registration, an update must be completed and documented by a licensed practitioner who is credentialed and privileged by the hospital’s medical staff to perform an H&P. (71 FR 68675) (See discussion of medical record H&P update requirements at 42 CFR 482.24(c)(2)(i)(B)).

Review a sample of inpatient medical records for various types of patients and outpatient medical records for patients having same day surgery or a procedure requiring

anesthesia to determine whether:

• There is an H&P that was done no more than 30 days before or 24 hours after admission or registration, but, for all cases involving surgery or a procedure requiring anesthesia services, prior to the surgery or procedure;

• The H&P documentation was placed in the medical record within 24 hours after admission or registration, but, for all cases involving surgery or a procedure requiring anesthesia services, prior to the surgery or procedure;

• The H&P was performed by a physician, an oromaxillofacial surgeon, or other qualified licensed individual authorized in accordance with State law and hospital policy.

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A-0461

(Rev. 37, Issued: 10-17-08; Effective/Implementation Date: 10-17-08)

482.24(c)(2) - [All records must document the following, as appropriate: (i) Evidence of --]

(B) An updated examination of the patient, including any changes in the patient’s condition, when the medical history and physical

examination are completed within 30 days before admission or registration. Documentation of the updated examination must be placed in the patient's medical record within 24 hours after admission or registration, but prior to surgery or a procedure requiring anesthesia services.

Interpretive Guidelines §482.24(c)(2)(i)(B)

When an H&P is completed within the 30 days before admission or registration, the hospital must ensure that an updated medical record entry documenting an examination for any changes in the patient's condition is placed in the patient's medical record within 24 hours after admission or registration, but, in all cases involving surgery or a

procedure requiring anesthesia services, prior to the surgery or procedure. The examination must be conducted by a practitioner who is credentialed and privileged by the hospital’s medical staff to perform an H&P.

The update note must document an examination for any changes in the patient's

condition since the time that the patient's H&P was performed that might be significant for the planned course of treatment. The physician, oromaxillofacial surgeon, or

qualified licensed individual uses his/her clinical judgment, based upon his/her assessment of the patient’s condition and co-morbidities, if any, in relation to the patient’s planned course of treatment to decide the extent of the update assessment needed as well as the information to be included in the update note in the patient’s medical record.

If, upon examination, the licensed practitioner finds no change in the patient's condition since the H&P was completed, he/shemay indicate in the patient's medical record that the H&P was reviewed, the patient was examined, and that "no change" has occurred in the patient's condition since the H&P was completed. (71 FR 68676) Any changes in the

patient’s condition must be documented by the practitioner in the update note and placed in the patient’s medical record within 24 hours of admission or registration, but prior to surgery or a procedure requirement anesthesia services. Additionally, if the practitioner finds that the H&P done before admission is incomplete, inaccurate, or otherwise

unacceptable, the practitioner reviewing the H&P, examining the patient, and

completing the update may disregard the existing H&P, and conduct and document in the medical record a new H&P within 24 hours after admission or registration, but prior to surgery or a procedure requiring anesthesia.

Survey Procedures §482.24(c)(2)(i)(B)

In the sample of medical records selected for review, look for cases where the medical history and physical examination was completed within 30 days before admission or registration.

• Determine whether an updated medical record entry documenting an examination for changes in the patient's condition was completed and

documented in the patient's medical record within 24 hours after admission or registration.

• Determine whether, in all cases involving surgery or a procedure requiring anesthesia services, the update was completed and documented prior to the surgery or procedure.

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A-0463

(Rev. 37, Issued: 10-17-08; Effective/Implementation Date: 10-17-08)

§482.24(c)(2)(ii) - Admitting diagnosis.

Interpretive Guidelines §482.24(c)(2)(ii)

All inpatient medical records must contain the admitting diagnosis. Survey Procedures §482.24(c)(2)(ii)

Verify in a sample of medical records that the patient’s admitting diagnosis is documented in each medical record.

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A-0464

(Rev. 37, Issued: 10-17-08; Effective/Implementation Date: 10-17-08)

[All records must document the following, as appropriate:]

§482.24(c)(2)(iii) - Results of all consultative evaluations of the patient and

appropriate findings by clinical and other staff involved in the care of the patient.

Interpretive Guidelines §482.24(c)(2)(iii)

All patient records, both inpatient and outpatient, must contain the results of all

consultative evaluations of the patient and appropriate findings by clinical and other staff involved in the care of the patient. This information must be promptly filed in the

patient’s medical record in order to be available to the physician or other care providers to use in making assessments of the patient’s condition, to justify treatment or continued hospitalization, to support or revise the patient’s diagnosis, to support or revise the plan of care, to describe the patient’s progress and to describe the patient’s response to medications, treatments, and services.

Survey Procedures §482.24(c)(2)(iii)

Review a sample of medical records of patients who have orders for consultative evaluations. Are the results/reports and other clinical findings of those consultative evaluations included in the patient’s medical record?

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A-0465

(Rev. 37, Issued: 10-17-08; Effective/Implementation Date: 10-17-08)