8.1 Implantació i disseny
8.4.1 Caracterització dels residus que entren a forn
Outreach Barnet One Housing
Service purpose To provide housing related support to vulnerable people; to maintain people’s
independence and tenancy within their home, develop independent living skills and link them into appropriate services
Housing related floating support for homeless people in temporary housing. The service provides service to
vulnerable people to live independently in the accommodation or to gain access to accommodation
Service description Generic Floating Support Mental Health Floating Support
Lead Provider Notting Hill Housing One Housing
Sub-contractors Genesis Housing and Homeless Action in Barnet
N / A
Contract Date May 2010 – March 2014 April 2003 – March 2014
Annual contract value £1,328,063 pa Pooled budget
Adults and Communities: 49.60% Children’s Service: 27.12% Health: 4.92% Housing: 18.35%
£276,340 pa
Support hours per week 1260 298
Quotas Drug problem – 20
Homeless families in need – 60 Older people – 80
Young People leaving care - 40
None
Capacity 526 service users supported at
any one time
100 service users supported at any one time
Hours input Average of 2.5 hours per week Varies, dependent on needs of customer Service user profile Vulnerable adults Primary group: people with mental health
problems.
Single homeless with support needs All ages
Customer’s needs level Low level which can be met through short term support. Service users must be willing to engage with the service
Variable
Duration of support Short term – three to six months. Longer term support subject to individual and agreement.
Up to 2 years, but aim to have a 50% throughput so aim for 9 months 1 year
support. This also depends on need as the provider we will do short term support and one-off support if needed.
Tenures Service works with all housing
tenures including people preparing to move from
supported housing, residential care and hospital.
Works with all housing tenures; client must be resident in Barnet
Charging Free service to all service users Free service to all service users Access/operating times Premises in Barnet. Monday to
Friday 9am to 5pm
Monday to Friday 9am - 5pm (but provider works on weekends or late nights if needed, depending on customer’s needs)
Referral sources Self-referrals Social Care Direct
Children’s and Family services Mental health teams
Voluntary agencies (e.g. BCIL, Solace)
Housing (Barnet Homes) Prison services:
Social Services
Self referrals via Barnet Housing Needs Community Mental Health Team
GPs
Probation services Drug services
Primary Care Mental Health Teams Community Support and Rehab Team BDAS
Early Intervention and Prevention Team Right to Control Team
Staffing Notting Hill - 2 Team Leaders, 14
staff
Genesis - 2 Team Leaders, 14 staff
HAB - 1 Team Leader, 7 staff Volunteers are also used
1 Senior Manager, 1 Team Manager and 5 Support Officers
Each support officer is responsible for 20 service users each
Service users People aged 16 or over who are single or a member of a larger household and who:
- Have housing related support needs and are:
homeless, or
failing to manage and at risk of losing their home, or moving on to more
independent living, e.g. from a family home or registered care home or supported housing and are unlikely to sustain their independence without support
- are vulnerable.
Families, particularly those experiencing complex problems
Carers
Primary need group
categories
Service users who are likely to benefit from this service.
Current Service User Profile
This section provides a profile of the existing service provision including people who have benefitted from the service.
User Profile Ethnicity Profile
Outreach Barnet
Ethnicity of service users supported during 2012-13
0%0% 4% 4% 1% 8% 4% 2%0%0% 2% 0% 2% 3% 1% 3% 1% 40% 4% 19%
Asian/Asian British: Bangladeshi Asian/Asian British: Chinese Asian/Asian British: Indian Asian/Asian British: Other Asian/Asian British: Pakistani Black/Black British: African Black/Black British: Caribbean Black/Black British: Other Gypsy/Romany/Irish Traveller Missing
Mixed: Other Mixed: White & Asian Mixed: White & Black African Mixed: White & Black Caribbean Other ethnic group: Arab Other ethnic group: Other Refused
White: British White: Irish White: Other
9% 6% 10% 4% 6% 1% 1% 2% 1% 6% 46% 2% 5% One Housing
Ethnicity of service users supported during 2012-13
Asian/Asian British: Bangladeshi Asian/Asian British: Chinese Asian/Asian British: Indian Asian/Asian British: Other Asian/Asian British: Pakistani Black/Black British: African Black/Black British: Caribbean Black/Black British: Other Gypsy/Romany/Irish Traveller Missing
Mixed: Other Mixed: White & Asian Mixed: White & Black African Mixed: White & Black Caribbean Other ethnic group: Arab Other ethnic group: Other Refused White: British White: Irish White: Other 1%0%3% 7% 3% 5% 4% 1% 2% 1% 2% 2% 2% 2% 1% 43% 3% 19% Outreach Barnet
Ethnicity of service users supported during 2013-14, Quarters 1 and 2 Asian/Asian British: Bangladeshi
Asian/Asian British: Chinese Asian/Asian British: Indian Asian/Asian British: Other Asian/Asian British: Pakistani Black/Black British: African Black/Black British: Caribbean Black/Black British: Other Gypsy/Romany/Irish Traveller Missing
Mixed: Other Mixed: White & Asian Mixed: White & Black African Mixed: White & Black Caribbean Other ethnic group: Arab Other ethnic group: Other Refused
White: British White: Irish White: Other
Gender Profile
Gender Outreach Barnet One Housing
2012-13 2013-14 Quarters 1 & 2 2012-13 2013-14 Quarters 1 & 2 Male 400 239 43 17 Female 613 337 39 10 Missing 2 TOTAL 1015 576 82 27 Age Profile
Care Group
Care Group Outreach Barnet One Housing
2012-13
2013-14
Qtrs 1 & 2 2012-13
2013-14 Qtrs 1 & 2
Older people with support needs 99 41 0
Older people with dementia and mental health
problems: 11 1 2
Frail Elderly 20 8 0
Mental health problems 105 51 84 27
Learning disabilities 6 2 0
Single homeless with support needs 9 2 0
Alcohol misuse problems 10 1 1
Drug misuse problems 4 1 2
Offenders or at risk of offending 5 0 0
Mentally disordered offenders 0 0 0
Young people at risk 16 1 0
Young people leaving care 8 1 0
People at risk of domestic violence 20 2 0
People with HIV/AIDS 1 0 0
Homeless families with support needs 36 11 0
Refugees 0 0 0
Teenage parents 7 3 0
Rough sleeper 0 0 0
Gypsies & travellers with support needs 1 0 0
Generic/Complex needs 579 391 1
TOTAL 1015 576 91 27