We turn now to the twenty categorised questions. These are presented in Table 18 and 19. Only the most pertinent responses or outliers will be mentioned in the reporting and description of the results, because these will add to the discussion and interpretation at a later stage. The questions in Table 18 (responses from andBeyond Ngala employees living in Welverdiend) will be replicated in Table 19 for the non-employees living in Welverdiend. Questions have been ranked according to the most satisfied responses. In the tables that follow in this section, the modal category (the most selected response) is shown as bold font and shaded in grey to simplify the analysis and draw attention to the figure.
Employees Non-
employees Total n = 6 n = 23 n = 29
1 No further ideas 0 5 5
2 More communication and interaction with andBeyond 0 4 4
3 More water access via boreholes 1 3 4
4 Sports/recreation facilities 0 3 3
5 Community hall 0 2 2
6 More classrooms 0 2 2
7 Don't change anything. We very happy 2 0 2
8 They listen to our needs but action is too slow 2 0 2
9 Create more jobs 0 2 2
10 More bursaries 1 1 2
11 More skills transfer 0 1 1
12 Créches 0 1 1
13 Help the poor 0 1 1
14 Go from house to house and help 0 1 1
15 Toilets 0 1 1
16 More training of local rangers/guides 0 1 1
17 More donations 0 1 1
18 A clinic on our side of the community. The other is far 0 1 1
19 Help with fencing 0 1 1
20 More guests visiting the community 0 1 1
21 Source local talent before looking elsewhere 1 0 1
22 Help more people 1 0 1
# Construct
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According to Table 18, the andBeyond employees residing in Welverdiend have a strong appreciation of the importance of wildlife and feel that tourism should be encouraged because it provides many benefits. All employees interviewed were “very happy” with what andBeyond Ngala/Africa Foundation had done for schooling and education in their community. They also all knew of at least one person who had benefited from the CLEF bursary programme. Half the staff felt that andBeyond Ngala involved them in the decision-making process with regard to community projects, while the other half did not. For the most part, these employees were relatively satisfied with the number of projects within their community. Most agreed that the poaching of animals was worse now than what it had been beforehand. Interestingly, employees were not satisfied with the number of jobs at andBeyond Ngala; it would appear that they expect more employment opportunities. This is displayed more clearly in Graph 3. Few respondents had an opinion on whether or not the government do more in their community than they used to do, but those that did answer tended to say that they did not. Lastly, all the staff interviewed in this quota were proud to work for andBeyond at Ngala.
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JJ
J
K
L
LL
Wildlife is important to us 6 0 0 0 0 Wildlife is very problematic to us
Ngala have helped build good education facilities 6 0 0 0 0 Ngala haven't built any education facilities We think tourism has many benefits and should be encouraged 6 0 0 0 0 We don't think tourism has many benefits and should not be encouraged
I am proud to work at Ngala 6 0 0 0 0 I am not proud to work at Ngala
Ngala does a lot for us 5 1 0 0 0 Ngala does nothing for us
Our relationship with Ngala is excellent 5 1 0 0 0 Our relationship with Ngala is very bad
I know of somebody who has received a study bursary from Ngala 5 1 0 0 0 I don't know of anybody who has received a study bursary from Ngala Community leaders are honest and work hard for us 5 0 0 0 1 Community leaders are dishonest and don't work hard for us Money raised for the community is spent in the best possible way 4 1 1 0 0 Money raised for the community is wasted or stolen Businesses in our community employ a lot of people 4 0 0 0 2 Businesses in our community don't employ a lot of people Ngala work carefully with our community to help us 4 0 0 2 0 Ngala don't work carefully with our community Many people in our community have benefited because of Ngala 4 1 0 1 0 Very few people in our community have benefited because of Ngala The healthcare in our community has improved because of Ngala 4 0 1 0 1 The healthcare in our community has not improved because of Ngala Ngala staff need to spend more time interacting with the community 4 1 0 0 1 Ngala staff don't need to spend more time interacting with the community
Ngala listen to our needs 3 1 1 0 1 Ngala don't listen to us
Ngala involve us in making decisions on community projects 3 0 0 0 3 Ngala don't involve us in making decisions on community projects
People poach less than before 2 1 0 0 3 People poach more than before
We are highly satisfied with the number of Ngala projects 2 2 0 1 1 We are very dissatisfied with the lack of Ngala projects Employment by Ngala is what we expected 1 2 0 1 2 Employment by Ngala is less than we expected The government do more in our community than they used to 1 0 3 0 2 The government do less in our community than they used to
Table 18: Responses from employees andBeyond Ngala living in Welverdiend
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JJ
J
K
L
LL
We think tourism has many benefits and should be encouraged 23 0 0 0 0 We don't think tourism has many benefits and should not be encouraged
Wildlife is important to us 20 2 0 0 1 Wildlife is very problematic to us
Our relationship with Ngala is excellent 20 1 1 1 0 Our relationship with Ngala is very bad
Ngala staff need to spend more time interacting with the community 20 2 0 1 0 Ngala staff don't need to spend more time interacting with the community Ngala have helped build good education facilities 18 2 1 1 1 Ngala haven't built any education facilities Money raised for the community is spent in the best possible way 18 2 3 0 0 Money raised for the community is wasted or stolen The healthcare in our community has improved because of Ngala 18 2 1 1 1 The healthcare in our community has not improved because of Ngala
Ngala does a lot for us 17 4 1 1 0 Ngala does nothing for us
I know of somebody who has received a study bursary from Ngala 14 1 1 1 6 I don't know of anybody who has received a study bursary from Ngala
Ngala listen to our needs 12 9 2 0 0 Ngala don't listen to us
Ngala work carefully with our community to help us 12 8 2 1 0 Ngala don't work carefully with our community Ngala involve us in making decisions on community projects 11 8 3 0 1 Ngala don't involve us in making decisions on community projects We are highly satisfied with the number of Ngala projects 10 7 0 4 2 We are very dissatisfied with the lack of Ngala projects Many people in our community have benefited because of Ngala 10 6 1 2 4 Very few people in our community have benefited because of Ngala Community leaders are honest and work hard for us 10 6 4 1 2 Community leaders are dishonest and don't work hard for us
Employment by Ngala is what we expected 9 6 3 2 3 Employment by Ngala is less than we expected
People poach less than before 8 4 1 1 9 People poach more than before
The government do more in our community than they used to 6 4 8 2 3 The government do less in our community than they used to Businesses in our community employ a lot of people 3 4 4 5 7 Businesses in our community don't employ a lot of people
Table 19: Responses from non-employees of andBeyond Ngala living in Welverdiend Stellenbosch University https://scholar.sun.ac.za
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Graph 3: Welverdiend resident satisfaction with the number of community members employed at andBeyond Ngala
As Table 19 indicates, non-employee residents of Welverdiend understand the importance of wildlife to their community and see the benefit in continuing to encourage tourism. They value their relationship with andBeyond Ngala and believe that andBeyond Ngala has done a lot for their community. Residents believe that andBeyond Ngala staff need to spend more time interacting with their community. Approximately two thirds of these residents know of someone who has received a CLEF study bursary through andBeyond Ngala. About a quarter of respondents felt that andBeyond Ngala could increase the number of projects within Welverdiend, but this is to be expected as people will always want more. With regards to poaching of animals, the results suggest that residents felt it had decreased slightly over the years. Another finding showed that residents of Welverdiend were disappointed with the number of individuals employed by local businesses. This can be seen in Graph 4. In fact, a principle of a school even commented, “what local businesses?”
0 0.5 1 1.5 2 2.5
JJ
J
K
L
LL
Employment by Ngala is what (less) we
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Graph 4: Welverdiend residents’ satisfaction with local businesses