Conceptos Teóricos para la determinación de la incertidumbre

In recent years, the 7S framework for management analysis developed by the respected consulting firm of Mckinsey &

Company has gained in popularity. The Mckinsey’s 7S framework essentially looks at seven elements of an organization that must be understood when seeking to work out how it works and how to bring about any sort of change in the organization.

These seven elements play a significant role in any organization and the Mckinsey 7S framework gives an insight into the integration of these significant elements. The outstanding feature of the 7S framework is that it has been tested extensively by Mckinsey consultants in their studies of many companies. At the same time this framework has been used by respected business schools such as Harvard and Stanford. Thus, theory and practice seem to support each other in the study of management.

a) Style

"Style" refers to the management style or the leadership style that is followed by the superiors in an organization to carry out different activities in the organization. Style is basically the way the management behaves and collectively spends it’s time to achieve organizational goals. There are a lot of different management and leadership styles in use but the most popular ones are:

-Exploitive Autocratic

 Benevolent Autocratic

 Participative

 Democratic

b) Systems

In an organization, "systems" refer to the procedures and processes such as information systems, manufacturing processes, budgeting and control processes. When taking into consideration the systems of any organization, things such as the customization of the systems, tailoring those systems to individual managers, the setting up of objectives for those systems, economizing those systems, the flexibility of the systems and blending those systems into the organizational environment, come into any manager’s

mind.

It is these elements of concern associated with the Systems of the organization that Mckinsey consultants have included this issue of Systems of the organization into their framework.

c) Staff

The term "Staff" refers to the people in the organization and their socialization into the organizational culture. This includes Staffing that is the filling, and keeping filled positions in the organizational structure through identifying work-force requirements, recruiting, selecting, placing, promoting, appraising, planning the careers, compensating, and training or otherwise developing both candidates and current job holders to accomplish their tasks effectively and efficiently. Plus this also implies towards the chosen culture of the organization and the selection of employees according to that particular organizational culture and the fact that whether the employees have blended into and accepted the culture or not.

d) Structure

"Structure" is the organizational structure or the hierarchy of the organization that comprises of the authority and responsibility relationships in the firm. This function of the framework is concerned with the direction of delegation of authority, the organizational structures, whether Flat or Tall and the degree of Centralization or Decentralization. Structure is closely related to Staff as the size of the staff greatly impacts the type of structure that the organization has. It is also dependant upon the Style of management preferred by the superiors in the organization, as it is the preference of the top management that really matters in the real world on the type of organizational structure being applied.

e) Strategy

The systematic actions and the allocation of resources to achieve the organizational objectives and aims is referred to as "Strategy".

There are many predefined strategies but the management can effectively create some other strategy through the use of creative techniques like brainstorming or professional approach such as the Delphi Technique.

f) Shared vision

"Shared vision" or Super ordinate goals are the values held and shared by the members of an organization. By using the term Shared Values, the 7S theorists emphasize that goal statements are very important in determining the destiny of the organization;

they also point out that the organization members must share values equally. Therefore, special attention is given to personal and organizational values in order to increase organizational effectiveness.

g) Skills

These are the distinctive capabilities of an organization. In traditional management literature the term "skills" refers to the personal skills (e.g. technical, human, conceptual) while in the 7S framework

"skills" not only means this but it also points towards the capabilities of the organization as a whole.

Application of 7’s

a) STRUCTURE OF ‘ADAG’

b) Shareholder Interest

We value the trust of shareholders, and keep their interests paramount in every business decision we make, every choice we exercise In the copany orgation People Care We possess no greater asset than the quality of our human capital and no greater priority than the retention, growth and well-being of our vast pool of human talent We also gives the different way to focusing the consumer to We rethink every business process, product and service from the standpoint of the consumer – so as to exceed expectations at every touch point

 Excellence in Execution

We believe in excellence of execution – in large, complex projects as much as small everyday tasks. If something is worth doing, it is worth doing well.

 Team Work

The whole is greater than the sum of its parts; in our rapidly-changing knowledge economy, organizations can prosper only by mobilizing diverse competencies, skill sets and expertise; by imbibing the spirit of “thinking together” -- integration is the rule, escalation is an exception

 Proactive Innovation

We nurture innovation by breaking silos, encouraging cross-fertilization of ideas & flexibility of roles and functions. We create an environment of accountability, ownership and problem-solving –based on participative work ethic and leading-edge

c) Style

Reliance insurance have a different working style in different area’s those are followings.

 Leadership by Empowerment

We believe leadership in the new economy is about consensus building, about giving up control; about enabling and empowering people down the line to take decisions in their areas of operation and competence…

 Social Responsibility

We believe that organizations, like individuals, depend on the support of the community for their survival and sustenance, and must repay this generosity in the best way they can

 Respect for Competition

We respect competition – because there’s more than one way of doing things right. We can learn as much from the success of others as from our own failures.

Generally company use the style to develop the first relianshionship to customer then after the start the business with him. Give the good product .in this way customer can satisfy and second time

d) Strategy

To build a global enterprise for all our stakeholders, and A great future for our country,

To give millions of young Indians the power to shape their destiny, The means to realize their full potential…

Our strategy for insurance is to keep the customer satisfaction as focal point of all our operations, adopt the best international practices in underwriting, claims and customer service, be the most innovative

in product development, establish presence all over India, ensure sustained value addition to all stake holders and to uphold Corporate Value & Corporate Governance.

e) Staff

There are more than 200 branches of Reliance life spread all over the country, the head office being situated in Chennai. In the city of Bangalore though there are only three (3) branches of Reliance life and those are situated in a) Malleswaram b) Jayanagar and c) Indiranagar. In organization divided in to different depart on the bases of hiss work like Marketing Department Sales Department Accounts/

Financial Department Human Resource Department Investment Department Actuarial Department. In these department are to train person on the base of his work .because of it more useful to for his work. Sales person fist he pass the exam then after company issue the license .After time by time company arrange the different product train to the agent and other staff member it helps to easy to convenes to customer.

f) Skill

Skill is most important to all the staff member because of insurance business is

Intangible there for very difficult to convenient to the people. In insurance business also skill required for calculation of premium or claims calculation or under writer, In big insurance took by any person or company at this time for reinsurance skill person required.

Reliance life insurance company having a very good skill person because we saw the within one years company get good perform.

g) System

The Company recognizes that the security of information requires an ongoing commitment. Towards this end a security program would provide a continuous cycle for assessing risk, developing and implementing effective security procedures, and monitoring the effectiveness of those procedures. We want to guarantee the reliability, confidentiality and availability of critical information. To that end, we will continue implementation of our strategy for enhancing information security management controls.

We are in a challenging environment, dealing with all the changes in technology, the insurance industry, the IRDA regulations and the workplace. The expectations of what information technology (IT) can do to benefit the business and its customers continue to grow. We've been working hard to provide day-to-day IT services, while keeping our eye on where the Company is headed strategically, and also transforming the IT organization to meet future requirements.