CAPÍTULO V: RESULTADOS: ESTUDIO DE CASOS 5.1 J.V
CONCLUSIONES GENERALES
The UK construction industry is highly fragmented with a large number of small companies operating in the sector. Over the last 30 years the industry has increasingly grown risk averse and relies mostly on subcontracted workers to execute projects. (Dainty et al., 2001). Figure 7 shows the distribution of the construction firms in three major European countries – UK, France and Germany (compared with USA). Figure 7 below shows that almost 90% of the firms operating in the country are micro organisations (1-‐9 employees), and 9.4% are small (50-‐249), where the Large and Medium size only form 0.7% of the overall proportion. This demonstrates the amount of fragmentation that exist within the UK (and European) construction sector, and the challenge it poses especially from the integration perspective. As recognised above, production management requires communication and availability of information at the crucial stages of production. This information is often generated from and has to be communicated across the supply chain. The severe fragmentation present in the supply chain makes it increasingly difficult for this information to be synchronised and communicated at the right time. Dainty et al. (2001) report that the UK construction sector is a long way from being able to achieve true supply chain integration and that an adversarial culture is ingrained within industry’s operating
practices, where a general mistrust between companies prevail. This raises further dimensions to the existing problems of production management and control.
Figure 7. Proportion of UK Construction Firms by Size (DTI, 2004).
Since early 1990s research into the supply chain management structure of
construction industry has been on-‐going with a view to explore the possibilities of transferring manufacturing concepts to construction in order to improve
production efficiency and reduce project costs (Azambuja and O’Brien et al., 2008). However, construction supply chains are distinctly different from manufacturing sector and direct applications of management principles may not be possible. This is made evident in recent studies carried out by Vaidyanathan and O’Brien (2003); Green et al. 2005; and London and Kenley (2001), where the authors have
highlighted key differences and opportunities in applying manufacturing concepts to construction from a supply chain perspective. Azambuja and O’Brien (2008) provide a summary of the key differences between manufacturing and
construction supply chains as shown in Table 2.
Table 2. Manufacturing vs. Construction Supply Chains (Azambuja and O'Brien et al., 2008).
Characteristics Manufacturing Supply Chains Construction Supply Chains Structure Highly consolidated Highly fragmented
High Barriers to entry Low barriers to entry
Fixed Locations Transient locations
High interdependencies Low interdependencies Predominantly global markets Predominantly local markets Information
Flow Highly integrated Recreated several times between trades Highly shared Lack of sharing across firms
Fast Slow
Supply Chain Management Tools (factory planning and scheduling, procurement, planning)
Lack of IT tools to support Supply Chain (no real data and workflow integration)
Collaboration Long-term relationships, Shared
benefits, incentives Adversarial practices Product demand Very uncertain (seasonality,
competition, innovation, etc.) Less uncertain Advanced forecasting methods
Product
variability Highly automated environment (machine, robots), standardisation, production routes are defined – lower variability
Labour availability and productivity, tools, open environment (weather), lack of standardisation and
tolerance management, space availability, material and trade flows are complex – higher variability Buffering Inventory models (EOQ (Economic
Order Quantity), safety, etc.) No models
Inventory on site to reduce risks Use of floats (Scheduling) Capacity
planning Aggregate planning Optimisation models Independent planning Infinite capacity assumptions Reactive approach (respond to unexpected situations, for example, overtime)
Azambuja and O’Brien (2008) note that the terms like buffer, variability, and uncertainty are not yet common among experienced construction managers. However, on-‐site production inefficiency is often caused by poor production planning (which includes decisions on buffers) and limited planning concerning the impact of off-‐site production and delivery variability. To mitigate the risk of variability the common practice is to amass vast inventory of resources including space, material, labour, equipment and even production tasks, which is a form of a major waste.
The increase in complexity of construction projects and market dynamics, results in increase in the level of fragmentation. This creates further difficulties in coordinating the supply chain as (Azambuja and O’Brien, 2008):
• The number of planning activities and alternatives increases dramatically; • Divergent stakeholder interests need to be managed (Wiendahl et al.,
2005);
• Lack of understanding of the project by different participants (Formoso et al., 2002)
It emerges from the above that the supply chain management, especially the fragmentation of the supply chain, and the temporal, site based production in construction creates significant problems from production planning and control perspective.
Sacks et al. (2010) describe factors that make coordination between subcontractors, material and equipment suppliers, construction management personnel, designer and inspectors difficult as:
• Physical dispersion of the teams within the building or across the site where they are usually hidden from one another by the structure itself • Contracting relationships with remuneration terms that encourage local
optimisation and work against overall project organisation
• Complex variations in productivity rates, which make it very difficult to predict short term progress
• Lack of effective real-‐time reporting of progress, despite multiple research efforts aimed at automating this aspect of project control
• Dependence on key individuals to obtain and communicate critical information regarding constraint status to the look ahead and last planner functions
• Reliance on paper documents to communicate product information, with the limitation of design documentation errors, lack of clarity and potential obsolescence of information
It is worthwhile to note from the above discussion that the last three points point towards problems with information management, and show interdependencies between the problems behind the production management. Also shown in Table 2 above, information flow aspect is quite poorly handled in the construction supply chain. The information is handled several times creating waste; there is a general lack of information system to support the production; and there is in general the lack of integration between supply chain members. This problem of integration from an information systems perspective is discussed in detail further in section 3.4.