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2 MARCO CONCEPTUAL

2 5 MANIFESTACIONES DE LA VIOLENCIA

2.7. CONSECUENCIAS DE LA VIOLENCIA

The principal method used in the second phase of the study was contingent valuation, and more specifically a series of choice exercises. This is a survey-based methodology aimed at capturing preferences for non-market goods that was developed in the environmental sector in order to include in policy making resources that are apparently external to the monetary market, or that are not fully captured by it (Morrison & Bennett 2004; Hanley et al. 1998). For example, the market price of timber does not reflect the role played by forests in supporting biodiversity, or

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the value people place on being able to visit them. Furthermore, people might value the existence of a forest even if they live far away from it and never visit it.

The same can be true for cultural goods. A museum or a heritage site could be valued by the local population irrespective of whether they visit it or not. Culture itself can be seen as an asset that needs to be preserved for the benefit of future generations.

The method involves the development of a survey in which participants are presented with a choice between various hypothetical options. The attributes composing the different options are what is really being investigated. The survey is designed in such a way that, by choosing between the various options, participants are forced to “trade-off” one attribute for another, thus revealing patterns of preference and, ultimately, a ranking of relative values for each attribute (Hanley et al. 2001).

Furthermore, this technique allows the researcher to identify the preferences of people who, due to their socio-economic circumstances, are not able to move and exercise their choices in real life. This would not be possible using a revealed preference technique, as data on actual purchases made by people unable to buy would not be available. Choice exercises present participants with hypothetical questions and scenarios, which can be answered regardless of one’s socio-economic background or financial circumstances. The resulting data will be meaningful as long as the scenarios are realistic and based on solid investigations and groundwork prior to the development of the questionnaire. Simpler and more direct stated preference techniques, which ask participants ‘how much is this resource worth to you?’ or ‘how much would you be prepared to pay for…?’ have been seen to be open to various forms of bias (Bishop and Heberlein, 1979). By approaching the subject less directly and ‘hiding’ the real object of the questionnaire behind a series of binary choices, choice experiments have been proven to be less exposed to bias, although the right balance needs to be struck in order to avoid placing too high a cognitive burden on participants (M. Van Bueren et all, 2004).

Contingent valuation studies, and choice modelling in particular, tend to rely on the collection of primary data through a purposefully designed survey. This research was no exception. Alternative approaches to data collection relying on secondary data could also have been considered. Amongst the numerous on-going survey platforms which include strands relative to culture and attitudes towards it, two were identified as the most suitable to this study. However, one of them, Taking Part, only gathers information relative to England, and was therefore discarded. The Scottish Household Survey also included a module relative to culture. The data

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available through this survey would have covered people’s rates of participation in and attendance of cultural events; daily and weekly habits for cultural activities such as reading, watching films or visiting libraries; reasons for taking part in cultural activities and possible barriers preventing engagement. However, use of data from this particular survey was discarded for a number of reasons. Firstly, the dataset did not allow for a comparison of participants’ attitudes towards different types of cultural resources. As the main aim of the study was to investigate how different ideas of what constitutes culture affect its valuation, the inability to assess the relative importance attributed to the various possible component of culture would have represented a serious limitation. Moreover, the latest release of data from the culture module of this survey dated to 2007-8, with the collection phase having taken place in 2006. Although this would not have been enough to consider it as “old data”, the decision was made to proceed with a primary data collection, which would have provided more up-to-date information, and could be designed as to allow the type of analysis needed for this research. In hindsight, although the decision to rely on primary data implied a longer time frame and considerable effort, it did allow more freedom in the design and data analysis stages. Furthermore, on a more personal level, it did provide the researcher with an opportunity to design, implement, distribute and analyse a relatively large survey, providing invaluable research skills and expertise.

3.4.2.i Sampling and Design Issues

Indesigning the questionnaire, a number of key issues had to be considered, such as which definitions to adopt for concepts such a “culture” or “cultural offer”, what attributes to divide residential location and cultural resources into, the overall length of the survey and the cognitive burden each exercise would place on respondents, and issues of sampling and distribution. In terms of definitions, it was decided to adopt a wide and inclusive definition of culture, inspired by Raymond Williams’ description of culture as:

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“All the knowledge, ideas and processes that define one community as different from others, together with the symbols used to encode this knowledge and transmit it within the community and across generations”.

This definition would include, alongside the more obvious museums, galleries and music venues, local libraries, restaurants and cafes, retail facilities and community activities.

A few clarifications are necessary in this context: firstly, the inclusion of these resources in under the definition of culture emerged from the stage one focus groups and interviews. In particular, food and drink and retail facilities transpired as extremely important in determining the “feel” of the area, which was also repeatedly referred to as the “local culture”. One important exception had to be made for the retail facilities, for which a distinction was often made in terms of “mainstream” retailers, such as supermarkets and shopping centres, and independent shops, selling unusual items often with exotic ethnic origins.

Another type of resources which emerged as being seen as “cultural” were local community activities. These often take place in the local community centre, although they are not necessarily organised and provided by the Local Authority. They include dance, arts and crafts classes, children classes and groups, bingo, youth sport courses etc.

Another important exception that surfaced during the focus groups had to do with sports. These were seen as part of culture at the non-professional and youth level, while they were more often classed as “business” or “enterprise” at the professional level. This was particularly true in the case of football, although the case was med that supporters of different clubs can see themselves as belonging to specific “local cultures”. For the purposes of this study, professional sports were excluded from the list of components of culture, while local, non-professional and youth sports activities were included.

The final list of components of Culture & Leisure included: Community Activities, Proximity to Museums, Galleries and Performing Arts Venues, Local Libraries, Restaurants, Pubs and Cafes, and Independent, “non-High Street” Shops.

This list was the result of the aggregation of a longer list of components, which was necessary in order to reduce the number of options available for choice, thus limiting the sample size necessary in order to obtain statistically significant results. Another important reason for

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reducing the number of available options was that, for the exercise in which the list of components was involved, participants would have to distribute 100 tokens across the list. In order to limit the mathematical calculations necessary for the task, and consequently reduce the cognitive burden placed on respondents, the number of options needed to be either 5 or 10. Similarly to the list of sub-components of Culture & Leisure, the list of attributes describing residential location emerged from the interviews and focus groups in stage 1. The location characteristics were first suggested by the property market experts, as the features that they looked at when analyzing residential areas and those that potential buyers and renters tended to enquire about. The list was subsequently refined during the focus groups, and came to include aesthetic appearance, green space, culture and leisure, community safety and crime rates, school catchment, commuting time, transport links and proximity to family and friends.

Once again, the various elements on the list had to be aggregated in order to reduce sample size and cognitive burden, and a list of five “thematic attributes” was reached. This was done by going back to the focus groups data and analysing which attributes were mentioned together and in relation to each other. Finally, respondents were presented with five attributes describing residential location: Appearance & Green Space, Culture & Leisure, Community Safety & School Catchment, Transport Links & Commuting Time and Proximity to Family & Friends.

Previous to the distribution of the questionnaire, two piloting exercises were conducted. The first one relied on academic and non-academic colleagues in the department, while the second piloting wave saw 40 questionnaires being distributed to members of the general public. This was done in order to make sure that the definition utilised in the document made sense to the recipients, that the design minimised cognitive burden and time of completion, and that the overall structure of the survey was optimised to deliver the desired data. The results of the two piloting waves are presented in Appendix B, in the form of the original and final versions of the questionnaire.

The distribution strategy adopted for the survey relied on a number of approaches. A section of the questionnaires was distributed by the Local Authorities of Edinburgh and Dundee to their employees via a web link included in an internal email. This technique ensured a high number of responses, but it produced a highly skewed sample as almost all participants resulted to be of working age, employed and working for the local Council. There were exceptions, as some employees distributed the survey to friends and family, but the contribution to the overall

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sample was negligible. Furthermore, the two Local Authorities were not able to provide access to their mailing systems, which resulted in the inability to reach a high number of participants. In order to provide a wider sample, questionnaires were also distributed face to face to members of the general public in both cities, and through leaflets carrying the web link to the electronic survey and the Quick Response Code (QR) for use with smartphones.

Although this distribution strategy was highly time consuming, it ensured that enough surveys were completed to provide a sample able to support the planned statistical tests, and allowed for a closer control over the sample composition and its reflection off the socio-economic and demographic make-up of the two cities. Initially, questionnaires were distributed through a form of convenience sampling, approaching people within case study spaces. Initial intentions were to systematically sample the accessible population, approaching every third person, in order to improve rigour. The low numbers of people willing to take part in the survey, however, made this sampling strategy too time-consuming, especially given the large sample size necessary to support the planned statistical tests. Poor weather during data collection also diminished users and made people reluctant to stop. Purposive sampling was therefore employed in order to maximise the number of responses and variety of perspectives obtained.

On this basis, everyone who walked by was approached and a running tally kept of respondents’ demographic and socio-economic backgrounds. Where there was a need to choose between people, the most underrepresented group was chosen to ensure as broad a spectrum of perspectives as possible.

In order to do this, it was important to consider carefully the location in which to attempt to stop passers-by. For example, choosing a location immediately adjacent to a block of offices would again have produced a sample of largely employed participants.

After careful consideration, a location was chosen in Dundee, in front of the City Square, at the junction between Reform Street and High Street. This was considered a convenient location as it was in the vicinity of a number of retail facilities, with diverse offerings and price ranges. Nearby were also a number of bars, pubs and cafes. The area also sees a good number of offices, and is one of the focal points of the city’s public transport, with numerous bus stops leading to all different parts of town.

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Figure 3.6: Questionnaire distribution location in Dundee

Source: Dundee City Council

Figure 3.7: Questionnaire distribution location in Dundee

77 Figure 3.8: Questionnaire distribution location in Dundee

Source : Own Photo

In Edinburgh, the chosen location was at the Waverley end of Princes Street: Figure 3.5: Questionnaire distribution location in Edinburgh

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Figure 3.6: Questionnaire distribution location in Edinburgh

Source: googlemaps.co.uk

Figure 3.7: Questionnaire distribution location in Edinburgh

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This location was in front of the exit of Princes Mall, near numerous retail facilities and commuting nodes. One negative aspect of the location was the vicinity of Waverley train station, which meant that a high number of people stopped were not actual residents of the city. This was exacerbated by the high volume of tourists in the area, and caused a considerable waste of time in stopping people who would not qualify as participants to the study. However, the train station is also used as an internal commuting node for the city, and a good numbers of people coming out of it were residents of Edinburgh.

Although this strategy represented an improvement over the Local Authority employee option, it still presented margins for biased selection. Indeed, even in choosing to stop people on the street a researcher can become an active participant. This is because, more or less voluntarily, he or she could choose to stop certain passers-by rather than others. For example, those who look less threatening may be selected, or those who look less busy and therefore more likely to agree to complete the survey. Another possible involuntary bias would be to select participants who seem most like the researcher’s self. Nevertheless, this strategy was deemed to be the most convenient given the time and means constraints, and the most likely to yield a sample of sufficient size and as close as possible to the two cities’ demographic and socio-economic make- ups.

Once the overall sample in Dundee reached 500, however, it became evident that, compared to the Census statistics on demographic and socio-economic composition of the population, there was a definite lack of participants over the age of 60, unemployed and with no or little qualifications. The same problem was detected in the Edinburgh sample. The attempt was made to correct this potential bias by targeting the specific categories which were underrepresented. As such, questionnaires were distributed to retired and unemployed people outside a number of community centres in the cities. The help of the local community facilities was sought in identifying and contacting potential participants. The final result was a more balanced sample, although some categories remain underrepresented, as can be seen in Table 3.3.

In particular, the proportions of participants employed full time and with qualifications above level 3 were still significantly higher than in the census while over 65s, people with disabilities and people with no qualifications were under-represented. In some cases, as with disabled participants, it was impossible, or ethically complicated, to directly target subjects with certain characteristics. In the case of the balance within the ‘employment’ variable, the number of qualified and full-time employed subjects provided via the council was so overwhelming that it

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would have been too time consuming to balance it completely. The same strategy was adopted for the sample in Edinburgh. The resulting distributions and a comparison with the actual census data for both cities are presented in Tables 3.2 and 3.3 below.

Table 3.2: Comparison between survey and 2011 Census Data for the City of Dundee

Survey

Census

Frequency

%

Frequency

%

Gender

Female

351

52.9

63570

52.7

Male

312

47.1

56950

47.3

Age

18-24

74

11.2

21421

17.9

25-34

108

16.3

20610

17.2

35-44

128

19.3

17297

14.6

45-64

263

39.7

35071

30.1

65-74

56

8.4

11342

9.6

75-84

23

3.5

9019

7.5

85+

11

1.7

3226

2.6

Education

Over 18

Over 16

No Qual.

30

4.5

33208

26.9

Level 1

97

14.7

28185

22.8

Level 2

60

9.1

19238

15.6

Level 3

220

33.1

12278

9.9

Level 4+

253

38.5

30655

24.8

Employment

Over 18

16 to 74

Full-Time

380

57.3

38595

31.2

Part-Time

93

14.0

13971

11.3

Self-

Employed

27

4.1

5405

4.4

Retired

91

13.7

15874

12.8

Student

35

5.3

11232

9.0

Homemaker

8

1.2

3543

2.8

Unemployed

24

3.6

6384

5.1

Long-term

sick

5

0.8

6732

5.4

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Table 3.3: Comparison between survey and 2011 Census Data for the City of Edinburgh

Survey

Census

Frequency

%

Frequency

%

Gender

Female

322

52.5

244,262

51.3

Male

291

47.5

232,364

48.7

Age

18-24

81

13.2

21421

13.6

25-34

145

23.7

20610

17.6

35-44

140

22.8

17297

14.0

45-64

174

28.4

35071

23.8

65-74

32

6.2

11342

7.1

75-84

22

3.6

9019

5.1

85+

13

2.1

3226

2.0

Education

Over 18

Over 16

No Qual.

42

6.9

33208

14.5

Level 1

43

7.0

28185

15.7

Level 2

93

15.2

19238

13.0

Level 3

127

20.6

12278

6.4

Level 4+

308

50.3

30655

35.2

Employment

Over 18

16 to 74

Full-Time

347

56.6

38595

31.3

Part-Time

55

9.0

13971

8.9

Self-

Employed

66

10.8

5405

6.1

Retired

66

10.8

15874

9.0

Student

26

4.2

11232

8.0

Homemaker

6

1.0

3543

2.7

Unemployed

41

6.7

6384

3.0

Long-term

sick

6

1.0

6732

2.8

In retrospection, avoiding the initial sampling strategy involving the two councils would have guaranteed more control over the overall final composition of the sample, although the time and effort involved in gathering the totality of questionnaires directly would have been even more impactful on the research time-frame.

Other distribution strategies such as mail, were considered. However, self-completion often yields lower rates of response (Bryman, 2008), particularly when the post is used as a distribution strategy. One possible alternative to the chosen strategy would have been the enrolment of one or two assistants during the distribution phase, which would have maintained

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the overall control over the quality of the sample while reducing the time necessary for the completion of the task.