I s = momento de inercia de los elementos secundarios, mm 4
FABRICACIÓN, MONTAJE Y CONTROL DE CALIDAD
13.2.4 Construcción Soldada
1. The Implementing Agency shall indemnify AG Office against all third- party claims of infringement of patent, copy right, trademark or industrial design rights arising from use of the goods or any part thereof in India.
14 Deliverables
S.N. Deliverables1.
PBG (within 15 days from the notice of award of contract)
EMD as Security deposit (At the time of bid submission)
2. Detailed project plan for study, design, development & implementation of application system, Infrastructure, Digitization plan, Training strategy and plan, Change Management & Communication Strategy and plan and Training material. The plan should clearly identify all the milestones and deliverables together with the tasks and time & resource allocation.
4. System Requirement Specifications (SRS) Document 5.
Technical / System Design Document (HLD and LLD) including but not limited to o Logical and Physical Data base Design
o Application architecture, deployment architecture, network architecture diagrams, security architecture etc.
o Component, and Deployment Views of the Application o Collaboration, Class diagrams in the UML notations o Security and Features
Page 49
o Performance Features
o Interface / Control Design Features
Traceability Matrix
Document on Testing Approach for Application, along with the test cases and test results.
6 Digitized, corrected and Migrated Database
Developed and customized solution
7
IT Infrastructure solution encompassing Network, Servers, Database, System Software, including deployment and collocation at State Data Centre.
Establishing the IT & non-IT infrastructure at various project locations.
8
Security policy
Standard Operating Procedures
9
Completion of Training for all the users
Change Management Workshops including presentation materials and related documents
Communication drives/ campaigns
Updated Training & User Manuals 10
Defect Free AG Office Application Software and other automation requirements including Source Code, library files, DLLs, Setup programs, Documentation, etc.
Updated & Final System Requirements and Design Documents
Maintenance Manuals for Administration and Maintenance of the system
SLA Monitoring & Measurement system 11
Project Documentation
12 Post Implementation Support to AG Office
Call Log & Resolution Reports
Daily/Weekly/for-nightly/monthly Performance Monitoring Reports 13 At the end of each quarter, during O & M phase:
Updated system design documents, specifications,
Most recent source code, application deployment files, configuration files for entire solution
Updated user manuals, administration manuals, training manuals etc.
Page 50
15 Payments
1. The payment will be made on submission of bill (in two copies) by the IA to the AG Office. IA is required to submit bill with taxes as applicable at the time of bill submission. The AG Office will examine the bill thoroughly being payment authority and as per the terms & conditions of RFP. The DD/Banker cheques will be made in the name of IA as per the detail given in bill/demand note and after deducting the taxes/penalties (as and if applicable) in accordance to the provisions in this RFP document. All remittance charges will be borne by the IA.
2. Any penalties/liquidated damages imposed on the IA for non- performance, as per the criterion mentioned in this bid document, will be deducted from the payments for the respective period. All the kinds of tax will be deducted at source as per the prevalent rules & regulations at the time of making payments to the IA during the respective billing cycles.
3. Payment Schedule
The payment to the Implementing Agency shall be made as under:
A: Payment for application development, supply, installation, commissioning and integration of components at the Data Center and all the locations.
S. No.
Payment % of Project Implementation cost
Condition/ Event
1 5% Submission of Detailed project plan for study, design, development & implementation of application system, Infrastructure, Digitization, Training & Change Management with implementation milestones.
Submission of SRS with Technical / System Design Document
Approval of Project plan with SRS by AG Office. 2 45% Successful pilot run of the application in AG office Jabalpur 3 20% On successful completion of Supply, testing, Installation,
Commissioning and Integration of all equipments / items covered in the Project.
Proof of Supply, Installation, Commissioning and Integration after proper testing must be submitted as per clause 11.4 Complete system acceptance of Volume 2 of RFP.
4 20% On Go Live after obtaining certificate of completion from AG Office. (After necessary AUDIT & CERTIFICATION as mentioned
in clause 11.5 of Vol. 2 of RFP)
5 10%
10% Amount will be held back for warranty support period and will be released in 5 equal annual installments during the O&M phase (5 Years) of the project. Bidder may claim this amount on prorate basis by submitting a performance bank guarantee of equal/remaining amount for 5 years.
Page 51 Note: The payment for the Hardware, Software and other components as supplied and deployed by the bidder/operator during the respective phases of the project as mentioned in the RFP shall be made as per the table mentioned above and only after successful completion of the respective phase. For this purpose, the itemwise price for the respective item, as quoted by the bidder in the financial bid, will be taken into account.
B: Payment for Regular Manpower Support
Payment for regular manpower support that includes 2 Positions i.e. 31 Computer Operator cum Steno Typist and 3 Computer Programmer, will be made on Quarterly basis by the AG Office. IA will be required to submit separate bills for same to the AG Office Jabalpur for same. In the commercial bid format (Annexure-J), bidders are required to quote yearwise rates for 5 years.
C: Payment for Operation and Maintaining till 5 years after Golive
S.No. Year Charges Payable (Per Year )
1. For First year 15% value quoted for O&M for 5 yrs 2. For Second Year 20% value quoted for O&M for 5 yrs 3. For Third Year 20% value quoted for O&M for 5 yrs 4. For fourth Year 20% value quoted for O&M for 5 yrs 5. For Fifth Year 25% value quoted for O&M for 5 yrs
Note:
o No Advance payment shall be made in any stage.
o The IA will quote separately to provide Operations and Maintenance for the first 5 years from the Go-live and then for extension (if any) at AG Office's discretion.
Page 52
16 ANNEXURES
Annexure A: Request for Clarifications Form Annexure B: Bid Form
Annexure C: Prequalification Form
Annexure D: Technical Bid Covering Letter Annexure E: Performance Statement Form Annexure F: Bid Security Form
Annexure H: Time Schedule Form
Annexure I: Commercial Bid Covering Letter
Annexure J: Commercial Bid – Itemwise Price Schedule Annexure L: Details of Components Offered
Annexure N: Format for List of Computer Professionals. Annexure O: Bidder Authorization Certificate
Annexure P: Self – Declaration
Annexure Q: Certificate of Conformity
Annexure R: Manufacturer’s Authorization Form
Page 53 Annexure-A
REQUEST FOR CLARIFICATIONS FORM
Bid No. Name of the Company/Firm:
Name of Person(s) Representing the Company/Firm:
Name of Person Designation Email-ID(s) Tel. Nos. & Fax Nos.
Company/Firm Contacts:
Contact Person(s) Address for Correspondence
Email-ID(s) Tel. Nos. & Fax Nos.
Query / Clarification Sought:
S.No. RFP
Page No. RFP
Clause No.
Clause Details Query/ Suggestion/
Clarification
Date: Place:
(Signature)
in the capacity of Duly authorized to sign Bid for and on behalf of
Note: - Queries must be strictly submitted only in the prescribed format. Queries not submitted in the prescribed format will not be considered/ responded by the tendering authority.
Page 54 Annexure-B
BID FORM
1) Addressed to: CEO, MAP_IT, State IT Centre, 47-A, Arera Hills, Bhopal
a. Name of the Issuing Authority CEO, MAP_IT
b. Address MAP_IT, State IT Centre, 47-A, Arera Hills, Bhopal
2) RFP Reference
1. Name of lead Bidder 2.
Details of the authorized contact person of the Bidder/Lead Partner of the Consortium.
3. Registered Office Address 4. Year of Establishment
5. Type of Firm Public Limited/Private Limited/
Proprietary/Partnership/Society/Other 6. Telephone Number(s)
7. Email Address/ Website Email: Web-Site: 8. Fax No.
9. Mobile no. Mobile:
11. Year-wise financial turnover 2010-11 2011-12 2012-13
3) Experience in same or similar projects completed
S.No. Name of the Department with address, Name of contact person and
telephone numbers Description of project Responsibility or Role of the bidder in the project Order Value (Rs) Completion Date 1. 2. 3. 4. 5.
(Please attach completion certificates from the concern department/company)
Page 55
S.No. Name of Department with address, Name of
contact person and telephone numbers Description of project Responsibility or Role of the bidder in the project Order Value (Rs) Project Status 1. 2. 3. 4.
(Please attach client certificates)
5) Details of major projects only
S.No. Name of Company/Firm
Brief Description of Projects
Order Value (in Rs) Status
6) Support network:
Bidder to provide details of support offices in different cities with name of contact person, address, Telephone No., Fax No
Center(s) Numbers Location(s)
Head office
Development Centers Support Centers
Repair/Workshop Facility
7) Proposed network (connectivity) architecture plan for the project (in detail) 8) The Tender fee amounting to Rs. 5,000/ - ( Rupees Five Thousand only ) has been deposited vide cash receipt no. _________________ dated _____________
9) The rates quoted are valid up to ________________ (Subject to a minimum of 180 days from the last date of bid submission). The validity can be extended with mutual agreement. 10) Following documents are attached towards the proof of earnest money deposited.
S.No. Earnest Money
Deposit through
Demand Draft/ BG Number
Dated Drawn on Bank
11) We agree to abide by all the conditions mentioned in this Tender Notice issued by the Tendering Authority and also the further conditions of the said Tender Notice
Page 56 given in the attached sheets (all the pages of which have been signed by us in token of acceptance of the terms mentioned therein).
12) Re produced/re-word-processed formats or Bidder's own formats for the price quotations will disqualify the Bidder.
13) Tax Clearance Certificates:
S.No. Type of Tax Whether tax clearance certificate enclosed (Yes/No)
CA Certificate Number 1 MP-ST-TIN
2 CST / VAT
14) We accept payment modality as mentioned in the bid document.
15) Technical Bid is duly filled and signed is enclosed with this Tender form along with Terms & Conditions in token of acceptance.
16) Financial Bid of this Tender Document is enclosed in a separate envelope duly signed and sealed.
17) An organization chart indicating the project Team organization as envisaged by the bidder for execution of this assignment to be given in the technical bid.
18) Detailed time schedule for various activities is given in the technical bid.
We believe and agree in good faith that the decision of Tendering Authority will be final and will be binding on us.
Dated:
Name of the Bidder: Place:
Sign & Seal:
Page 57 Annexure-C
PRE-QUALIFICATION FORM
Bid No.
A. Particulars of the organization
1. Name of the organization: 2. Address:
3. Telephone No. (s): 4. Fax No. (s):
5. Legal status: (Attach proof)
6. In case the organization is a public sector undertaking, indicate the percentage share of Govt. holding:
8. Annual Turnover for the last 3 financial years: Sl.
No.
Financial Year Total Annual
Turnover (in Rupees)
Desegregated Turnover in the area of IT System Integration Application Development Other Operation in IT Sector 2010-11 2011-12 2012-13
Note: Please attach Audited Balance Sheets and Profit and Loss Statements during these 3 financial years, duly audited by Chartered Accountant/ Statutory Auditors.
9. Total number of Application developers/ technical experts working at present in the company are ……….
10 Following are the 3 successfully completed projects in the Govt./PSUs sector having total value more than Rs. 2 Crore.
No. Project Name Name of concerned Govt. Agency/PSU Total Project/ contract Value in Rs. Contract Award Date and Work Completion Date Name of COTS Product implemented in the project. Relevant Certificates enclosed on Page No. of Tech. Bid 1 2 3
Page 58
B. Particulars of the Center/unit associated with this project
1. Names and Address of the Center/Unit associated with this project:
2. Address of the important offices
Address 1 : Tel Nos. : Fax Nos. :
Address 2 : Tel Nos. : Fax Nos. :
Address 3 : Tel Nos. : Fax Nos. :
3. Names, Designations, Addresses, Telephone and Fax No. Of offices, as well as residences of important persons dealing with the project
S.No. Name, Designation and Address
Telephone and Fax No. Extent of Responsibility in this Project
Office Residence
4. Last 3 year’s Annual Turnover of the Center/unit associated with the Project
S. No. Financial Year Annual Turnover Financial value of the largest project handled
during the year
C. Particulars of System Integration capabilities of organization and the center/unit dealing with this project.
S.No. Names and Addresses of Centers/Units, independently engaged in System Integration work Details of Quality Certification
Details of OEM’s Certifications and Undertakings Name of OEM Certificate
Page 59 Note: Please attach duly authenticated copies of the certification claimed about the center/unit dealing with this project.
D. Particulars of Authorization of the person signing these documents on behalf of the bidder.
1. Name, designation and address of the authorized person:
2. Name, designation and address of the person authorizing for signing the document:
3. Details of documents showing that the persons mentioned in entry D (2) above, is authorized to issue such a authority:
4. Type/form of the issued authority (Whether power of attorney/Authorization letter etc.):
5. Extent of liability covered under this Authority (Give exhaustive list of liabilities covered): Note: Please enclose the original authorisation document
Date:
Page 60 Annexure-D
TECHNICAL BID COVERING LETTER
Bid No. To,
The Chief Executive Officer, MAP_IT
State IT Centre
47-A, Arera Hills, Bhopal, MP
Sub/ Ref: Submission of Bid for Providing Solution of Cases Management and Tracking System for the Office of Advocate General, Govt. of MP.
Dear Sir,
Having examined the Bid document, the receipt of which is hereby duly acknowledged, we, the undersigned, offer to provide the Professional services as required and outlined in the Bid for Case Management & Tracking System in the Office of the Advocate General, Govt. of Madhya Pradesh. To meet such requirements and provide such services as required are set out in the Bid document, we attach hereto the Bid technical response as required by the Bid document, which constitutes our proposal.
We undertake, if our proposal is accepted, we will obtain a performance security issued by a nationalized bank in India, acceptable to AG Office, for a sum equivalent to 10% of the total price as quoted in our commercial proposal for the due performance of the contract.
We agree for unconditional acceptance of all the terms and conditions set out in the Bid document and also agree to abide by this Bid response for a period of 180 days from the date fixed for Bid opening and it shall remain binding upon us with full force and virtue, until within this period a formal contract is prepared and executed, this Bid response, together with your written acceptance thereof in your notification of award, shall constitute a binding contract between us and the AG Office.
We confirm that the information contained in this bid or any part thereof and other documents and instruments delivered or to be delivered to the AG Office is true, accurate, and complete. This proposal includes all information necessary to ensure that the statements therein do not in whole or in part mislead as to any material fact.”
We agree that MAP_IT and AG Office are not bound to accept the lowest or any Bid response you may receive. We also agree that you reserve the right in absolute sense to reject all or any of the products/ service specified in the Bid response without assigning any reason whatsoever. It is hereby confirmed that I/We are entitled to act on behalf of our
Page 61 corporation/company/ firm/organization and empowered to sign this document as well as such other documents, which may be required in this connection.
The Technical Specifications are appended herewith. Dated this Day of < > (Signature)
(In the capacity of)………..
Duly authorized to sign the Bid Response for and on behalf of: (Name and Address of Company)
Seal/Stamp of bidder
Witness Signature: Witness Name: Witness Address:
CERTIFICATE AS TO AUTHORISED SIGNATORIES
I, certify that I am ……… of the ………, and that
………who signed the above Bid is authorized to bind the corporation by authority of its governing body.
Date: Place:
Page 62 Annexure-E
Performance Statement Form
Bid No. Summery Profile of the Project completed in last three years.
S.No. Name , Address , Telephone Number
and Fax No. of the organizations Description of System Integration Project Value of Contract (in Rupees) Period of execution Remarks 1 2 3 4 5 6
The bidder will have to attach full details of computerization projects of value more than Rs. 2 crores each for System Integration and maintenance thereof in India, as Annexure to this list. The bidder shall attach completion certificates for above-mentioned projects to substantiate the evidence of completion.
Date: Place:
Page 63 Annexure-F
BID SECURITY FORM
Bid No PARTICULARS OF BID SECURITY
1. Name of the Bank
2. Name, Address, Tel. Nos. & Fax Nos. of Bank Branch Issuing the draft 3. Code No. of Bank Branch
4. Code No. of signatories of the security 5. Amount of Draft
6. Bank Draft No. and Date 7. Valid up to (give date)
Note: Demand Draft of Bid Security as per Bid Document should be attached.
Date: Place:
Page 64 Annexure-H
TIME SCHEDULE FORM
Bid No. TIME SCHEDULE FOR VARIOUS TASKS
S.NO TASKS TIME DURATION IN
WEEKS
PROPOSED DATE OF COMPLETION (SPECIFY WEEKS AFTER THE DATE
OF WORK ORDER) FROM---- TO---
REMARKS
Date: Place:
Page 65 Annexure - I
COMMERCIAL BID COVERING LETTER
Bid No. ……… Date: ……… To,
MAP_IT,
State IT Centre, 47-A, Arera Hills, Bhopal MP
Sub/ Ref: Submission of Bid for Providing Solution for Cases Management & Tracking System in the Office of the Advocate General, Govt. of MP.
Having examined the Bid Document, the receipt of which is hereby duly acknowledged, we, the undersigned, offer to implement the project Solution for Case Management & Tracking System in the Office of Advocate General, Govt. of MP. To meet such requirements and to provide services as set out in the Bid document following is our quotation summarizing our commercial proposal.
Total Bid Price (as mentioned in Table D of Annexure-J) (In Figures) Rs.
(In Words) Rs.
We attach hereto the detailed commercial proposal breakup as per "Annexure-J" as required by the Bid document, which constitutes our proposal. We undertake, if our proposal is accepted, we will obtain a performance security issued by a nationalized bank in India, acceptable to AG Office for a sum equivalent to 10% of the total price as quoted in our commercial proposal of the Bid document for the due performance of the contract.
We agree for unconditional acceptance of all the terms and conditions in the Bid document