Creación de una red convencional

a. A player in the demand chain can develop products at any point of time

b. Meeting consumer demand in time is given paramount importance

c. Alliances develop between channel partners who can best satisfy customer needs

d. The players in a demand chain are different from those in the traditional supply chain

33. Electronic supply chain management (ESCM) involves business-to-business integration through the Internet. Identify the advantages of implementing ESCM for a firm.

i. Increase in inventory levels ii. Cost savings

iii. Reduction in cycle time iv. Reduction in procurement costs a. i, ii, and iii

b. i, ii, and iv

Fo r I BS U se On ly Cl ass of 20 09

c. i, iii, and iv d. ii, iii, and iv

34. Which of the following ‘components’ of SCM include functions like commodity planning, supplier capacity planning, planning for supplier evaluation, certification processes, etc.?

a. Operational planning b. Order-to-delivery process

c. Business relationship management d. Human resources management

35. Which of the following characteristics is not associated with JIT?

a. Reduction in paperwork

b. Purchase in small lots with frequent deliveries

c. Many suppliers for a given part/component with short-term contracts

d. Standardized packaging for all part types 36. JIT manufacturing has an open

management style. What does this mean?

a. Workers are free to implement whatever methods they like

b. Suggestions of workers are not collected and implemented by the management c. Suggestions of workers are collected,

evaluated, tested, and implemented by management

d. Top management provides suggestions that are evaluated and implemented by workers 37. Which of the following elements help

build long-term relationships between the firms practicing JIT and their suppliers?

i. Trust

ii. Communication iii. Product design

iv. Linearity of production a. i and ii

b. i, ii, and iv c. ii, iii, and iv d. i, iii, and iv

38. The frequency of buying material is high for JIT firms as they stock less inventory This requires closer supplier ties, a

characteristic of a JIT system. Which of the following cannot be true in this scenario?

a. JIT firms select suppliers located away from the plant

b. JIT firms need to maintain long-term relationships with suppliers

c. Suppliers should be reliable in terms of delivery

d. Suppliers should be paid their dues (invoice amounts) regularly without delay 39. JIT does not focus on one of the

following. Identify.

a. Eliminating external demand variations b. Reducing unreliable delivery of raw

materials

c. Reduction of inventory

d. Reducing excessive set-up times

40. Identify the sequence used to implement the suggestions of workers to improve quality in the organization.

a. Collection – evaluation – selection – testing – approval – implementation

b. Collection – selection – evaluation – testing – approval – implementation

c. Selection – collection – evaluation – testing – approval – implementation

d. Selection – collection – testing – evaluation – approval – implementation 41. The cost of quality can be divided into

three major categories - cost of prevention, cost of detection/appraisal, and cost of failure. Which of the following is a prevention cost?

a. Disposition of defective items b. Equipment maintenance c. Quality training d. Warranty charges

42. Which of the following indicates labor productivity?

i. Goods produced /material consumed ii. Goods produced /man hours spent iii. Goods produced /power consumed iv. Customers handled /number of attendants a. i and ii

b. ii and iii

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c. iii and iv d. ii and iv

43. Match the following functions of quality with the appropriate description.

i. Durability ii. Serviceability iii. Performance iv. Reliability

p. The probability of a product’s failure in a time period

q. The operational life of a product

r. Indicates the ability of a product’s primary operating characteristics

s. Concerned with how readily a product can be serviced back into operational mode a. i/q, ii/s, iii/r, iv/p

b. i/p, ii/q, iii/r, iv/s c. i/p, ii/q, iii/s, iv/r d. i/p, ii/r, iii/q, iv/s

44. The cost of quality can be divided into different categories. Investments in machinery and vendor certification are associated with which of the following costs?

a. Prevention costs b. Detection costs c. Failure costs d. Appraisal costs

45. ABC Company manufactures cheese and each packet should weigh 32 gm. The quality supervisor wants to develop a process control chart. He takes five samples of six boxes each and weighs them. The upper and lower control limits for the x-bar chart are 34.34 and 33.86 respectively. The upper and lower control limits for the range are 1.00 and 0.00, respectively. Based on the following data, select the statement that best describes the situation.

a. Sample 1 is outside the control limits.

Further investigation is warranted

b. Sample 3 is outside the control limits.

Further investigation is warranted

c. Samples 1 & 3 are outside the control limits. Further investigation is warranted d. All samples are within limits and the

packaging process is in-control

46. A company can compete on different quality functions. Which function of quality is measured as the mean time between failures?

a. Features b. Reliability c. Durability d. Serviceability

47. To provide a clean and conducive work environment and enable efficient and effective progress of the core functions of an organization is an objective of ____________.

a. Quality management b. Facilities management c. Maintenance management d. Inventory management

48. Which of the following is a suitable strategy a firm can adopt to avoid loss of control when outsourcing facilities management activities?

a. Outsource all activities to a singe vendor b. Outsource different tasks to different

vendors

c. Prefer outsourcing rather than out-tasking d. Outsource core activities to a single vendor 49. An oil mill contains oil extractors with

many moving parts. The maintenance inspector on a routine visit finds there is leakage of lubricant in one machine. What type of maintenance will the maintenance inspector take up?

a. Irregular preventive maintenance b. Predictive maintenance

c. Periodic maintenance d. Remedial maintenance

50. What do you understand by ‘opportunity maintenance’?

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a. Maintenance done when a machine is running

b. Maintenance carried out when a machine has broken down

c. Maintenance carried out when a machine is idle and waiting for the next job

d. Maintenance done at regular intervals of time

51. The activity of cleaning facilities to keep them neat and tidy falls under which of the following services of facilities management?

a. Janitor’s services b. Reprographics

c. Landscaping

d. Waste management

52. Identify the goals of maintenance management from the following.

i. Preserve the value of the firm’s machinery ii. Use maintenance personnel and equipment

efficiently

iii. Minimize availability of machinery for production process

iv. Eliminate accidents by regular inspection a. i, ii, and iii

b. ii, iii, and iv c. iii, iv, and i d. i, ii, and iv

53. Managers use many terms as part of networks in project management. In this context, what is the term used for an outcome of an activity or group of activities?

a. Project b. Event c. Critical path d. Node

54. Automated systems are less customizable in terms of the number of possible products that can be manufactured when compared to manually operated systems.

Which of the following overcomes this disadvantage?

a. CAD b. CAM c. FMS d. JIT

55. Globalization provides many new opportunities for expansion of organizations. The BPO industry is flourishing in India due to availability of low-cost English-speaking graduates.

Which of the following types of global competitive advantage does India have?

a. Comparative advantage b. Economies of scale

c. Proprietary product knowledge d. All of the above

56. Which of the following formulae correctly represents the ‘expected time’?

a.

∑

57. Which of the following is true about an