ENTREVISTA TRIMESTRAL TUTOR/RESIDENTE
CRITERIOS HOJA DE EVALUACION A.- CONOCIMIENTOS Y HABILIDADES
At the heart of the development work at NBU is the insight that
SMEs need the knowledge and skills the university offers but
do not recognize the HEI as life-long learning providers. To tackle this challenge, course development at the New Bulgarian University is focussing on implementing a continuous process of curriculum improvement based very much on agile methodology of incremental innovation in sprints. The current operating model of traditional Higher Education follows very much the waterfall model of career evolution – plan your career, select 2-4 years undergraduate or graduate programme, study it all - then check if it is applicable in the industry (and suitable for you).
While larger corporations might have the human resource
management plans that allow for a similar duration (under the optimistic assumption that the Higher Education institutions deliver to students the knowledge and skills requested by the industry) SMEs desperately need more flexibility and short-termism (and without doubt, large corporations would benefit from such a model as well).
SMEs need flexibility – which can be catered for if Higher Education starts to follow agility based curriculum development. Therefore, the Agile University will face these needs, which NBU set out to implement during the work of this service contract:
Instead of two to four years of a fixed (or as good as fixed) educational programme:
At the beginning of the educational process the SMEs will define the strategic goal and the business needs they have at this moment
SMEs will consult with the University and
A short term educational offer will be prepared to face these needs. A modular list of potential offerings will be drafted
From all the proposed educational modules the SMEs will select the ones that bring the highest value to their business, and then
The "educational sprint" will start
At the end of the sprint there will be a sprint review (check what is accomplished) and sprint retrospective (analyze the process and think of improvements)
e-Leadership Skills for Small and Medium Sized Enterprises – Draft Final Report
Then the business needs of the SME are re-evaluated against the strategic goal (with the new knowledge and at the new moment in time) and
A new modular list of educational offers will be drafted that will face the new needs and bring the highest value for the SMEs business.
Sprint duration - depending on the SMEs’ needs of agility – will be rather or even extremely short, from a week (for weekend trainings) to a semester (for businesses that could afford the 3 months time).
This process of sprint and review may go on continuously as the strategic goal will evolve. So a truly life-long learning approach can be addressed in close SME-university cooperation, with ever changing learning outcomes but a rather stable process.
As modules are accumulated, at some point it may result in a degree diploma under the Bologna convention to certify that a certain level of knowledge and skills was reached.
The six demonstrations developed under this work programme are a mix of hands-on, technical and strategy related course, mirroring the needs and requirements researched with the target group:
Strategy Development for ICT Intensive Organizations Cyber Security And Resilient Business
IT Marketing Cloud Technology
TSP (Total Software Process) Executive Strategy Leading a Development Team
Modules accumulated may at some point result in a degree diploma under the Bologna convention to certify that a certain level of knowledge and skills was reached.
Demonstration “Strategy Development for ICT Intensive Organizations”
Table 2-2: New Bulgarian University - Strategy Development for ICT Intensive OrganizationsInstitution New Bulgarian University
Title of demonstration Strategy Development for ICT Intensive Organizations
Responding to which requirements
Identified need of knowledge and skills about: Business and Strategic management skills
The course also meets the request for short and flexible programmes as it is designed as a modular programme.
Participant profile at entry
IT Professionals
Students with industry experience First and second level leaders
Participant aspired roles
IT Professionals
First and second level leaders
Modules / classes / sessions
ICT enabled Balanced Strategy as a tool for achieving business success
Importance of strategy quality and strategy execution
Formulating, translating and agreeing on the strategy
Align the organization and ICT operations to the corporate strategy
Balanced Scorecard (BSC) implementation roadmap
Institution New Bulgarian University E-Leadership learning
outcomes and e-CF mapping
IS and Business Strategy alignment; A.1 (Plan)
Teaching / delivery methods
Lectures + project
Including 1 short video – subject overview
10 hours lectures + 20 hours project work (new format for NBU)
Start 4 January 2015
Costs Standard university fee for 3 credits course
Partners
Duration 2 days (4 January, 11 February 2015)
Number of participants 44
Feedback process Standard NBU online feedback form
Credits 3
Embeddedness into existing degree programmes
M.Sc. IT Project Management – I term
Certificate yes
Lessons learnt The feedback for the content and the new format was 88% positive. Short intensive learning formats are appreciated by the participants.
Continuity Sustainable.
An agile approach to continuous adaptation is envisaged to be continued
Demonstration “Cyber Security and Resilient Business”
Table 2-3: New Bulgarian University - Cyber Security and Resilient BusinessInstitution New Bulgarian University
Title of
demonstration Cyber Security and Resilient Business Responding to
which requirements
Identified need of knowledge and skills about: Business and Strategic management skills, Information Security Management
The course also meets the request for short and flexible programmes as it is designed as a modular programme.
Participant profile at entry
IT Professionals
Students with industry experience First and second level leaders
Participant aspired roles
IT Professionals
First and second level leaders
Modules / classes / sessions
Operational risks and resilience management in IT systems and services
CERT-RMM model
Protect and Sustain. Information Security Attributes – CIA.
e-Leadership Skills for Small and Medium Sized Enterprises – Draft Final Report
Risk management and risk policies for BYOD
Learning outcomes Information Management and Security E-Leadership
learning outcomes and e-CF mapping
Risk management; E.3 (Manage)
Information Security Management: E.8 (Manage)
Teaching / delivery methods
30 hours lectures and case studies
Including 1 short video – subject overview
Start 8 February, 14-15 February 2015
Costs Standard university fee for 3 credits course
Partners
Duration 3 days
Number of participants
19
Feedback process Standard NBU online feedback form
Credits 3
Embeddedness into existing degree programmes
M.Sc. IT Project Management – I term
Certificate yes
Lessons learnt Hands-on experience with cyber vulnerabilities increases participants’ awareness and understanding of the subject matter. Experienced participants utilize case studies for systematizing and summarizing published and own experience and knowledge
Continuity Sustainable.
An agile approach to continuous adaptation is envisaged to be continued
Demonstration “IT Marketing”
Table 2-4: New Bulgarian University – IT Marketing
Institution New Bulgarian University
Title of demonstration IT Marketing
Responding to which
requirements Identified need of knowledge and skills about: Sales and Marketing Participant profile at
entry
Experienced Users
Students just after B.Sc. degree Developers and SME IT
Participant aspired roles
Experienced Users
Students just after B.Sc. degree Developers and SME IT
Modules / classes / sessions
Digital marketing tools
Digital media
Institution New Bulgarian University
Learning outcomes Exploit and innovate digital marketing trends E-Leadership learning
outcomes and e-CF mapping
Exploit digital trends to innovate strategic business and operating models
Teaching / delivery methods
30 hours lectures and case studies
Including 1 short video – subject overview
Start October 2015 – February 2016 (weekly)
Costs Standard university fee for 3 credits course
Partners
Duration 3 months
Number of participants
Feedback process Standard NBU online feedback form
Credits 3
Embeddedness into existing degree programmes
M.Sc. Internet Software Technologies – III term
Certificate yes
Lessons learnt
Continuity An agile approach to continuous adaptation is envisaged to be continued
Demonstration “Cloud Technology”
Table 2-5: New Bulgarian University – Cloud Technology
Institution New Bulgarian University
Title of demonstration Cloud Technology
Responding to which
requirements Identified need of knowledge and skills about: Cloud Computing Participant profile at
entry
Experienced Users
Students just after B.Sc. degree Developers and SME IT
Participant aspired roles
Experienced Users Developers and SME IT
Modules / classes / sessions
Cloud computing
Software as a Service
Migration challenges
Learning outcomes Exploit cloud technology trends E-Leadership learning
outcomes and e-CF mapping
Exploit digital trends to innovate strategic business and operating models
e-Leadership Skills for Small and Medium Sized Enterprises – Draft Final Report
Institution New Bulgarian University
Teaching / delivery methods
Lectures + classroom exercises + project work 30 hours lectures and case studies
Start October 2014 – February 2015 (weekly)
Costs Standard university fee for 3 credits course
Partners
Duration 3 months
Number of participants 27
Feedback process Standard NBU online feedback form
Credits 3
Embeddedness into existing degree programmes
M.Sc. Internet Software Technologies – I term
Certificate yes
Lessons learnt Standard course.
Continuity Sustainable
An agile approach to continuous adaptation is envisaged to be continued
Demonstration “TSP Executive Strategy”
Table 2-6: New Bulgarian University – TSP Executive Strategy
Institution New Bulgarian University
Title of demonstration TSP Executive Strategy
Responding to which requirements
Identified need of knowledge and skills about: Business Process Management Strategy, IT Project Management Strategy
Participant profile at entry
SME CEOs, CIOs, CTOs – decision makers
Participant aspired roles
SME CEOs, CIOs, CTOs – decision makers
Modules / classes / sessions
Strategic perspective of the software business, its problems and possible solutions to those problems
Rational management
Quality during software development
Introducing TSP into an organization
Learning outcomes Lead inter-disciplinary staff and build capability to improve ICT business performance.
Manage projects to achieve optimal performance conforming to original specifications. Establish and operate an ICT quality approach compliant with the organization’s culture.
E-Leadership learning outcomes and e-CF mapping
Project and portfolio management; E.2 (Manage)
Institution New Bulgarian University Teaching / delivery
methods
6 hours lectures and case studies
Including 1 short video – subject overview
Start 7 November 2014
Costs Standard university fee for 1 credit course
Partners Sofia Business Park
Duration 1/2 day training
Number of participants 10
Feedback process SEI standard feedback form
Credits 1 Embeddedness into existing degree programmes No Certificate yes
Lessons learnt Educational formats for decision makers differ from the educational formats for participants involved in implementation and development processes. Information overload is expected and desired.
Continuity Will be offered again.
An agile approach to continuous adaptation is envisaged to be continued
Demonstration “Leading a Development Team”
Table 2-7: New Bulgarian University – Leading a Development TeamInstitution New Bulgarian University
Title of demonstration Leading a Development Team
Responding to which requirements
Identified need of knowledge and skills about: Business Process Management, IT Project Management
Participant profile at entry
SME first and second level managers
Participant aspired roles
SME first and second level managers
Modules / classes / sessions
TSP Overview
Process Discipline
Managing the Plan
Managing Quality
Learning outcomes Lead inter-disciplinary staff and build capability to improve ICT business performance.
Manage projects to achieve optimal performance conforming to original specifications. Establish and operate an ICT quality approach compliant with the organization’s culture
E-Leadership learning outcomes and e-CF mapping
Lead inter-disciplinary staff
e-Leadership Skills for Small and Medium Sized Enterprises – Draft Final Report
Institution New Bulgarian University
ICT quality management; E.6 (Manage)
Teaching / delivery
methods Lectures + exercises + case studies
Start June 2014 run as pilot, done in again in November
Costs Business: Standard university fee for NBU/SEI 3 3 credits course
Partners Sofia Business Park
Duration 3 days training
Number of participants 26 – (June 2014 – 8, November 2014 – 18)
Feedback process SEI standard feedback form
Credits 3 Embeddedness into existing degree programmes No Certificate yes
Lessons learnt Pace and timing are crucial for digesting new processes and innovative points of view towards everyday professional routine.
Continuity Sustainable