Cuaternario

Director – Operations (APDCL)

Sl. No. Key Performance Indicator (KPIs)

1 Percentage of coverage of consumers to call center (% of consumers given access to call center)

2 Overall collection efficiency (Revenue collections vs demand raised) 3 Percentage AT&C losses

4 Collection realized for cases booked under theft of energy

5 Number of energy meters replaced with electronic meters to total number of meters installed 6 Revenue from other business areas ( like through asset utilization)

7 Percentage of Metered connections (Metered connections to total connections) 8 Number of schemes completed on time vs number of schemes planned 9 Number of employees provided training in different areas

CGM – Zone (APDCL)

Sl. No. Key Performance Indicator (KPIs)

1 Consumer call volume (technical & commercial complaints) in the zone

2 Overall collection efficiency (Revenue collections vs demand raised) for the zone 3 Total number of connections

4 System Average Interruption Duration Index (SAIDI) – Sum of Customer Interruption Durations to Total number of customers connected

5 HT line capacity added to planned for addition of HT line capacity 6 Revenue from other business areas ( like through asset utilization)

7 Percentage of Metered connections (Metered connections to total connections) 8 Variation between the actual expenditure vs budgeted expenditure

CGM – Commercial (APDCL)

Sl. No. Key Performance Indicator (KPIs)

1 Number of new EHV/HV consumers added to billing net (new & through Open Access) 2 Number of schemes introduced to generate revenue from other businesses

3 Percentage adherence to AERC orders, SoP and other regulatory guidelines 4 Percentage decrease in planned shutdown

5 Variation between the demand vs availability of electric power

6 Percentage increase in connections read through remote meter reading system 7 Actual implementation of SPSS program vs planned

8 Percentage collection efficiency of government consumers

9 Average cost of power (thermal, hydro and green power) purchased vis-à-vis national average cost

Performance Management and Appraisal System in Successor companies of ASEB

10 Percentage of utilization of surplus power

Director – Projects & Material Management (APDCL)

Sl. No. Key Performance Indicator (KPIs)

1 Overall project cost vs budget

2 Capitalization as a % of total of opening CWIP and capital expenditure during the year 3 Network capacity added to network capacity planned

4 Number of employees provided training in different areas 5 Number of sub stations with average PF less then 0.8 6 Percentage of villages electrified

7 Percentage completion of projects on time 8 Percentage cost reduction in projects 9 Percentage reduction of inventory

10 Percentage disposal of scrap vs total scrap available for disposal

CGM – Rural Electrification (APDCL)

Sl. No. Key Performance Indicator (KPIs)

1 RE project cost vs budget

2 Reduction in project approval time (till award of execution contract) in days 3 Total number of amendments & audit queries in projects

4 Capitalization as a % of total of opening CWIP and capital expenditure during the year 5 Percentage of villages electrified

6 Percentage completion of projects on time 7 Percentage cost reduction in projects

8 Number of cases of non-compliance against contracts

CGM – Material Management (APDCL)

Sl. No. Key Performance Indicator (KPIs)

1 Percentage of inactive inventory (% value of slow moving stock) 2 Value of stock having age greater than 3 years

3 Number of rate contracts finalized

4 Number of items with standard specifications 5 Amount recovered thru sale of scrap 6 Number of audit queries

CGM – Finance & Accounts (APDCL, APGCL, AEGCL)

Sl. No. Key Performance Indicator (KPIs)

1 Amount of fund raised against plan 2 Average days receivables outstanding 3 Variance in Cost vs Budget

Performance Management and Appraisal System in Successor companies of ASEB

5 Tax planning actual tax paid vs budgeted 6 Percentage reduction of Debt overheads

7 Number of business processes of finance that are IT enabled 8 Average Number of days per employee undergone training

CGM – Human Resource (APDCL)

Sl. No. Key Performance Indicator (KPIs)

1 Average recruitment lead time 2 Overall recruitment cost

3 Percentage of executive employees covered under development centers 4 Average number of training days per employee

5 Percentage of employees not undergone any training in the current year 6 Improvement in revenue per employee ratio

7 Total number of employee accidents

8 Number of court cases related to employees pending 9 Number of new initiatives to improve employee welfare

Director – Hydro (APGCL)

Sl. No. Key Performance Indicator (KPIs)

1 Plant load factor

2 Auxiliary power consumption 3 Overall MUs generation

4 Potential hydro generation investigated vs planned for generation 5 Revenue from sale of hydro generation

6 Number of accidents

7 Number of employees provided training in different areas 8 Average time to award contract

CGM – Civil Planning & Projects (APGCL)

Sl. No. Key Performance Indicator (KPIs)

1 Number of projects finalized for tendering

2 Addition of generation capacity planned vs contract awarded for execution 3 Generation capacity added

4 Completion of projects as per set milestones 5 Number of accidents

6 Average time to award contract

7 Number of employees provided training in different areas

Director – Operations (APGCL)

Sl. No. Key Performance Indicator (KPIs)

Performance Management and Appraisal System in Successor companies of ASEB

2 Auxiliary power consumption 3 Overall MUs generation 4 Plant availability ratio 5 Overall plant outage 6 Number of accidents

7 Number of employees provided training in different areas 8 Average time to award contract

9 Percentage adherence to AERC orders, SoP and other regulatory guidelines 10 Reduction in fuels purchase cost

11 Number of IT enabled projects initiated

CGM - Generation (APGCL)

Sl. No. Key Performance Indicator (KPIs)

1 Plant load factor

2 Auxiliary power consumption 3 Overall MUs generation 4 Plant availability ratio 5 Overall plant outage 6 Number of accidents 7 Overall fuel consumption 8 Average time to award contract

9 Consignments passing through Kolkatta delivered on time 10 Online MIS for plant performance

Director – Operations (AEGCL)

Sl. No. Key Performance Indicator (KPIs)

1 Overall system availability 2 Overall network outages

3 Percentage of transmission losses

4 Percentage demand variation from forecasted demand 5 Number of accidents

6 Number of employees provided training in different areas 7 Average time to award contract

8 Percentage adherence to AERC orders, SoP and other regulatory guidelines 9 Number of IT enabled projects initiated

CGM – O&M (AEGCL)

Sl. No. Key Performance Indicator (KPIs)

1 Overall system availability 2 Overall network outages

Performance Management and Appraisal System in Successor companies of ASEB

4 Percentage demand variation from forecasted demand 5 Number of accidents

6 Number of employees provided training in different areas 7 Number of sub station equipment without protection system 8 Percentage increase in reactive energy compensation 9 Maximize commercial benefits under UI/ABT regime

10 Number of times variation in maintaining grid standards including frequency

Director – Projects (AEGCL)

Sl. No. Key Performance Indicator (KPIs)

1 Total request to enhance network capacity to capacity addition plan 2 Network capacity augmentation added vs planned

3 Percentage of transmission losses 4 Project cost overrun (%)

5 Project time overrun (%) 6 Number of accidents

7 Number of employees provided training in different areas 8 Average time to award contract

Performance Management and Appraisal System in Successor companies of ASEB