To add multiple items, bring up the add item dialog.
The items can be added in ranges. One range can consist of max 20 devices.
Multiple ranges can be created at the same time.
A range can be created in three different ways:
<MCDU>,<MCDU>,<MCDU>
<MCDU start>-<MCDU end>
<MCDU start>:<MDCU end>
Tab description
This will be the caption of the tab.
Cancel button
Close the dialog without saving any data.
OK button
Save the data and close the dialog.
3.4.1.4 Rename tab dialog
Tab description
This will be the new caption of the tab.
Cancel button
Close the dialog without saving any data.
OK button
Save the data and close the dialog.
The import item dialog is used to restore/load the BLF configuration from a file or on another operator PC.
The file contains information of all the tabs and monitored items and their position on the pane and will replace the current configuration.
In order to be able to restore the BLF configuration you should export the configuration to a BLF-file.
File name
The name of the configuration file.
Open button
Load the .blf file and activates the BLF configuration according to the saved data.
Note: The current BLF layout will be overwritten, if you want to keep the current layout, be sure to save the current configuration first.
Cancel button
3.4.1.6 Export items dialog
The export items is used to save the BLF configuration to a file in order to use it as a backup or import it on another operator PC.
The exported file contains information of all the tabs and monitored items and their position on the pane.
Save button
Saves the BLF configuration and closes the dialog.
Cancel button
Close the dialog without saving any data.
The name of the BLF configuration file
Enter the name of your BLF file.
3.4.2 BLF item popup menu
Rename
Opens up the rename dialog.
Remove
Opens up the remove item confirmation dialog.
Dial
Dials the extension.
Lock
Locks the position of the BLF item.
The item is unlocked and can be repositioned.
The item is locked.
3.4.2.1 Rename item dialog
Cancel button
Close the dialog without any changes saved.
OK button
Save the changes and close the dialog.
OK button
Removes the item and closes the dialog.
Cancel button
Cancel the removal and closes the dialog.
3.5 Text messages window
The text message window is reached by double click at the message icon in the status bar.
Reception list
List of all messages.
Save button
Save the message.
Delete button
Delete the selected message.
Message list
Call back button
Call the extension.
3.6 Guide window
Access the guide mode from the statusbar by a click at the guide mode button
Tree view feature menu
To select a feature in the tree view menu you simply double click the item.
Feature configuration area
In this area you see the settings for the selected feature in the tree view feature menu.
When Guide mode is opened, it will show a summary of all Guide mode features.
Close button
Closes the window.
3.6.1 Guide mode tree view menu
Guide
Selected automatically when the guide mode is opened. A summary is shown on the left side of the window.
Auto answer
Enable or disable the automatic answer feature.
Auto transfer
Enable or disable the automatic transfer feature.
Auto record
Enable or disable the automatic record feature.
Console
Fold / unfold the console sub menu.
Language
Set your preferred language.
Program melody
Select the melody and ringing level.
Ringing type
Set the ringing type.
3.6.1.1 Guide
The default Guide window opens each time Guide mode is opened.
It displays the current settings of all the features under Guide mode.
Operator group name
The name of the associated GROP.
Operator set name
The name of the associated phone set.
Working parameters
The working parameters shows the current status of the following features:
Auto answer - Displays the current status of the automatic answer feature.
Auto transfer - Displays the current status of the automatic transfer feature.
Auto record - Displays the current status of the automatic record feature.
Ringing parameters
The ringing parameters shows the current status of the following features:
Tone- The current ringing melody.
Type - Ringing type.
Level - The volume of the ringing tone.
Language
The current language used for call handling.
PBX Version
Displays the version in the Alcatel-Lucent OmniPCX Enterprise.
3.6.1.2 Auto answer
This feature is used to program the automatic (Enable) or manual (Disable) mode for connecting calls to the attendant.
Current status
Displays the current status
Apply button
Press to apply the setting(s)
Enable/disable option
Enable or disable the feature.
Close button
Closes the window.
3.6.1.3 Auto transfer
Enable or disable automatic transfer mode.
When enabled, the auto transfer feature allows for call routing to be carried out automatically when the attendant is finished dialing.
When auto transfer is disabled, you must press the transferkey to route the call.
Current status
Displays the current status
Apply button
Press to apply the setting(s)
Enable/disable option
Enable or disable the feature.
3.6.1.4 Auto record
The auto record feature enables the real-time recording of operator’s phone conversations.
Current status
Displays the current status
Apply button
Press to apply the setting(s)
Enable/disable option
Enable or disable the feature.
Close button
Closes the window.
Here you can adjust the melody and the volume for the ringing tone.
To change the ringing tone:
1. Select the ringing melody from the ringing tone list by clicking it once.
2. Listen to the selected tone by clicking the test button. The test plays until:
Another melody is selected.
or
A new feature is selected.
or
Guide mode is closed.
3. Click the apply button to accept the selection.
4. Adjust the volume of the tone by selectingthe Ringing level indicator and drag to the left (more quiet) or to the right (louder).
5. When you are satisfied with your selection, click the close button.
Current status
Displays the current status
Ringing tone
Listbox with available melody's.
Apply button
Press to apply the setting(s)
Test button
Press to play the selected ringing tone.
Ringing level
Adjust the ringing volume level by dragging left to lower, and right to increase.
Close button
Closes the window.
Here you can adjust the ringing type of your phone set.
To set the Ringing type:
1. Select a ringing type from the list.
2. Click apply to accept the selection.
3. Click close Current status
Displays the current status Ringing type
No ringing - Mutes the set's ringer.
Normal - Selects the ringer which is activated when a call arrives.
Delayed - Selects the ringer which is activated, after a programmed time delay, when a call arrives.
With beep - Sends out a beep before activating the ringer when a call arrives.
Apply button
Close button
Closes the window.
3.6.1.7 Language
You can select the language used to display information in the application from a predefined list.
This only applies to the guide/service mode and user messaging dialogs.
To change the language:
1. Select the desired language from the list.
2. Click apply to accept the change.
3. Click close. The change is applied when the Guide mode session is closed.
Current status
Displays the current status
Apply button
Press to apply the setting(s)
Language listbox
Close button
Closes the window.
3.7 Service window
Access the service mode from the statusbar by a click at the service mode button
Tree view feature menu
To select a feature in the tree view menu you simply double click the item.
Configuration area
In this area you see the settings of the selected feature in the tree view feature menu.
Close button
Closes the window.
Service
Selected automatically when the service mode is opened. A summary is shown on the left side of the window.
Charging
Under the Charging option, the attendant can access Counter, Financial report, and Charging Monitoring
Counter
The counter is used to track calls on a per-user or per-node basis. Because the counter is typically used for billing purposes, it is recommended that the system administrator password protect the data in the counter.
Double click counter to open the user query panel.
Traffic state
Double click Traffic state to open the Traffic state panel.
Traffic threshold
Double click Traffic threshold to open the Traffic threshold panel.
System
Double click System to open the System panel.
Subscriber services
Double click User services to open the Subscriber query panel.
Bundle reservation
Double click Trunk group reservation to open the Trunk group reservation panel.
Bundle auto reservation
Double click Trunk Group to open the Bundle auto reservation panel and display the trunk group configuration.
Direct outward dialing
Double click Direct outward dialing to open the Direct outward dialing panel.
Out of service trunk(s)
Double click Out-of-service trunk(s) to open the Out-of-service trunk(s) panel.
Monitoring option
Double click Monitoring Option to open the Monitoring Option panel.
Tax threshold
Double click Cost threshold to open the Cost threshold panel.
Duration threshold
Double-dick Duration threshold to open the Duration threshold panel.
Monitoring user list
Double click monitoring users to open the Monitoring user list panel.
Group status
Double click Group status to open the Group status panel.
Entities status
Double cick Entities status to open the Entities status panel.
Whom
Double click "Whom" to Open the IPUI (International Portable User Identification) panel.
PARI
Double click PARI (Primary Access Right Identification) to open the PARI panel.
Dect installation
Double click Wireless installation to open the User query panel.
Registration
Deregistration
Double click Deregistration to open the User query panel.
Dect user modification
Double-dick Dect user modification to open the User query dialog box.
Expired DECT visitors
Double click Expired wireless visitors to open the Expired wireless visitors panel.
Monitoring option
Displays the filtered users, the type of filter on those users, the cost threshold, and the duration threshold.
Traffic
Displays the traffic state (Enabled or Disabled), and the traffic threshold.
State
Displays the group status.
Close button
Closes the window.
The counter is used to track calls on a per-user or per-node basis. Because the counter is tIypically used for billing purposes, it is recommended that the system administrator password protect the data in the counter.
To search for a user, provide the following information:
1. Select the type of search you will be using from the drop down list. For example, you can search by name or extension.
2. Enter the search parameters in the query field.
3. Click search.
4. All users who meet the search criteria are listed in the results list.
5. Select the appropriate user and click select to launch a dialog box containing information about the user's call history.
6. When you finish extracting information , you can:
Reset - Resets all the counters.
Exit- Return to the User query panel for a new- user search.
Query field
Enter your search parameters.
Search type drop down
Select the search criteria, fill in the query field and hit search button.
Search button
Select button
Press this button to show the call history from the selected user in the result list.
Result list
Select a user and press the select button to launch a dialog containing the user's call history.
Close button
Closes the window.
The Financial Reports window allows users to search and sort financial data in many different ways to generate reports. This information is often priority, so it is
recommended that the administrator limit access to this window.
1. In the appropriate fields, enter the starting date and ending date for the required financial report.
2. Click the print button to print the report.
Start date
The start date of the report.
1.
End date
The end date of the report.
1.
Print button
Press this button to generate the report.
3.7.1.4 Monitoring options
The Monitoring option allows the attendant to create filters, or screening scenarios, that screen or monitor particular users. Users can be monitored or screened
individually or as part of a group. Specific calls can also be monitored, sum as those of a specified duration or cost.
To set up a monitoring profile.
1. Select who is to be monitored from the following options:
No users - no user activity will be monitored.
All users - all user activity will be monitored.
Users in the list - the attendant creates a list of users to monitor.
2. Select the criteria for analyzing and tracking:
Duration - all calls equal to or longer than a specified length of time will be monitored (Duration Threshold).
Cost- all calls which meet or exceed a pre-defined cast will be tracked (Cost Threshold).
By cost and duration - both of the above criteria will be applied. All calls - all calls will be monitored.
3. Click Apply to accept your choices.
1.
Current selections
Shows the current selections.
User filter
Select who is to be monitored from the following options:
No users - no user activity will be monitored.
All users - all user activity will be monitored.
Users in the list - the attendant creates a list of users to monitor.
Apply button
Press this button to accept your choices.
Filter
Select the criteria for analyzing and tracking:
Duration - all calls equal to or longer than a specified length of time will be monitored (Duration Threshold).
Cost- all calls which meet or exceed a pre-defined cast will be tracked (Cost Threshold).
By cost and duration - both of the above criteria will be applied. All calls - all calls will be monitored.
3.7.1.5 Cost threshold
The operator or a user authorized by the system administrator can determine and change the cost threshold.
Current status
Shows the current threshold.
The attendant or a user authorized by the system administrator can determine and change the duration threshold.
To change the duration threshold:
1. Enter the new duration threshold in the appropriate field.
2. Click Apply to accept the change.
Current status
Shows the current duration threshold.
3.7.1.7 Monitoring user list
Monitoring user's is used to display or alter the screening list.
Monitoring list
Lists the searched users.
Add button
Opens the user query panel.
Delete button
Deletes the selected user from the list.
Traffic Stale is used to monitor network activity and enable or disable the group call overflow feature.
Current status
Shows the current state.
State selection
Select enable or disable and press apply.
Apply button
Press to apply the setting(s)
3.7.1.9 Traffic threshold
Traffic threshold is used to monitor or modify the group call traffic threshold.
Current status
Shows the current overflow status.
Overflow threshold
Enter the overflow threshold value and press apply..
Apply button
Press to apply the setting(s)
Change the status of the group.
Note: The window includes 4 separate services which may require the attendant password, or which may be restricted separately.
Note: If a service requires a password, and the password has not been entered since service mode where opened, a dialog box opens after clicking apply. Enter the attendant password to enable the selected mode.
Current status
Shows the current group state.
Group status
Select the group status and press apply.
Apply button
3.7.1.11 Entities status
The Entities Status is the feature which allows the attendant to view the current list of entities.
Note: The window includes 4 separate services which may require the attendant password, or which may be restricted separately.
Entity list
List with all available entities.
Entity status buttons
Select one of the following options:
Night
Day
Forward 1
Forward 2
Normal - Set the status to follow the status of the operator group.
3.7.1.12 System
Date
Enter the current date.
Apply button
Press to apply the setting(s)
Time
Enter the current time.
The counter is used to track calls on a per-user or per-node basis. Because the counter is typically used for billing purposes, it is recommended that the system administrator password protect the data in the counter.
To search for a user, provide the following information:
1. Select the type of search you will be using from the drop down list. For example, you can search by name or extension.
2. Enter the search parameters in the query field.
3. Click search.
4. All users who meet the search criteria are listed in the results list.
5. Select the appropriate user and click select to launch a dialog box containing information about the user's call history.
6. When you finish extracting information , you can:
Reset - Resets all the counters.
Exit- Return to the User query panel for a new- user search.
Query field
Enter your search parameters.
Search type drop down
Select the search criteria, fill in the query field and hit search button.
Search button
Click to search.
Select button
Press this button to show the subscribers services from the selected user in the subscriber services details.
Result list
Select a user and press the select button to launch a dialog containing the user's call history.
Close button
Closes the window.
Click one of the following service tabs:
Any changes made to the service take effect when the attendant selects a new service or clicks apply.
• Info - displays the user's configuration, such as the user billing center, the operating categories, metering, etc.
• DND - activates the Do Not Disturb feature in the box reserved for this purpose on the user set.
• Password - the user resets the set password in the box reserved for this purpose. If the user does not have a password, the editing box is dimmed.
• Forward - the user selects the type of forward from the following list:
No Forward Active Immediate Unconditional Forward Forward On Busy Forward On No Answer Forward Main lines Forward Secondary lines.
3.7.1.14 Whom
IPUI number
Enter the IPUI number of the set.
Apply button
Press to apply the setting(s)
PARI
The system identification number associated with the wireless set displays.
3.7.1.16 DECT installation
To search for a user, provide the following information:
1. Select the type of search you will be using from the drop down list. For example, you can search by name or extension.
2. Enter the search parameters in the query field.
3. Click search.
4. All users who meet the search criteria are listed in the results list.
Query field
Enter your search parameters.
Search type drop down
Select the search criteria, fill in the query field and hit search button.
Search button
Search the system according to the search type and the filled information in the query textbox.
Result list
Select a user and press the uninstall button to remove the DECT set from the system.
Close button
Closes the window.
Uninstall
Removes the selected set from the system.
3.7.1.17 Registration
Handset registration
Select the type of DECT set:
Permanent- used to allocate the DECT of an internal user.
Internal visitor- used to allocate a DECT for use by a visitor.
Internal visitor- used to allocate a DECT for use by a visitor.