Diagnóstico

Id: Search cue:

Related risks: Related risk

categories of Royal BAM Group:

Cause: Exposure: Possible outcomes:

22. Does the tender have a high level of turnover?

- When the tender has a high level of turnover there is a substantial contribution to the annual scheduled level of turnover and there is a high probability of meeting the scheduled level of turnover.

- The tender has a high level of turnover - The tender has a low

level of turnover.

- When the tender has a high level of turnover, the contract can have a relatively high impact on the realization of the annual strategic target level of turnover (S2) of the business unit.

- When the tender has a low level of turnover, the contract can have a relatively low impact on the realization of the annual strategic target level of turnover (S2) of the business unit.

- Winning a tender with a high level of turnover can contain a high amount of asphalt. Contracts with a high amount of asphalt will positively affect the realization of the strategic goal ‘Focus on tenders in which high amounts of asphalt are needed’ (S6).

- Winning a tender with a low level of turnover can contain a low amount of asphalt. Contracts with a low amount of asphalt will have a small positive effect on the realization of the strategic goal ‘Focus on tenders in which high amounts of asphalt are needed’ (S6).

Strategic planning process

23. Does the contract related to the tender have a long duration?

- When there are a high number of activities, a small number of long-term activities which should be conducted within the contract, the contract can have a long duration.

- The contract related to the tender has a long lead.

- The contract related to the tender has a short lead.

- When the contract related to the tender has a long lead, for the project team it is possible to work on this contract for a long time. When a project team works on a contract, revenues are acquired. So conducting long term contracts can have a positive effect on the security of revenue over time. Security of revenue over time can positively affect the realization of the strategic goal ‘Realizing a financial result of 500 k for 2013’(S3). - When the contract related to the tender has a short lead, for the project

team it is possible to work on this contract for a short time. When a project team works on a contract, revenues are acquired. So conducting short term contracts can have a negative effect on the security of revenue over time. A lack of security of revenue over time can negatively affect the realization of the strategic goal ‘Realizing a financial result of 500 k for 2013’(S3).

Economic climate, strategic planning process.

24. Will there probably be additional work in the future for the same client?

- The client can have additional wishes or a change of thoughts related to the tender/ contract specifications, which can result in additional work for the business unit within the contract won.

- After finishing the contract, it can be possible that the client wants to develop another project, which can result in another contract for the

- There is a probability for additional work within the contract won or within future contracts for the same client. - There is no

probability for additional work within the contract won or within future contracts for the

- When there is additional work within the contract won, the elaboration of this work can enhance the positive effect on the realization of the strategic goals ‘Realizing a financial result of 500 k for 2013’(S3), ‘Realizing a customer satisfaction score higher than 8,3’ (S1) and ‘Realizing the annual strategic target level of turnover’ (S2).

- When there is no additional work within the contract won, there will be no enhancement of the positive effect on the realization of the strategic goals ‘Realizing a financial result of 500 k for 2013’(S3), ‘Realizing a customer satisfaction score higher than 8,3’ (S1) and ‘Realizing the annual strategic target level of turnover’ (S2).

Strategic planning process, tendering, Customer needs & satisfaction.

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business unit. same client. 25. Is the current

cumulative level of turnover behind of schedule?

- When the organization lose their tenders the current cumulative level of turnover will behind of schedule.

- When the organization will win their tenders the current level of turnover will in line or ahead of schedule. - The current cumulative level of turnover is behind of schedule. - The current cumulative level of turnover is ahead or in line of schedule.

- When the level of turnover stays behind of schedule it will not be possible to cover the general costs of the organization. The inability to cover the general costs will negatively affect the realization of the strategic goal ‘Realizing a financial result of 500 k for 2013’(S3).

- When the level of turnover is in line or ahead of schedule, the general costs of the organization will be covered. Covering the general costs of the organization will positively affect the realization of the strategic goal ‘Realizing a financial result of 500 k for 2013’(S3).

Performance management, tendering

26. Did we had positive experiences with the client?

- When there are positive experiences with the client this means there is a positive match between the way of working of the business unit and the preferences and actions of the client.

- There are positive experiences with the client.

- There are negative experiences with the client.

- When there are positive experiences with the clients this means there is a positive match between the way of working of the business unit and the preferences and actions of the client. This match can positively affect the realization of the strategic goals ‘Realizing a financial result of 500 k for 2013’(S3), ‘Focusing on excellent performance’(S5) and ‘Realizing a customer satisfaction score higher than 8,3’ (S1).

- When there are negative experiences with the clients this means there is a mismatch between the way of working of the business unit and the preferences and actions of the client. This mismatch can negatively affect the realization of the strategic goals ‘Realizing a financial result of 500 k for 2013’(S3), ‘Focusing on excellent performance’(S5) and ‘Realizing a customer satisfaction score higher than 8,3’ (S1).

Integrity, Solvency of the client, Contract management.

27. Are there opportunities within the contract of the tender?

- When there are possibilities to perform the contract in a shorter time, with other more sustainable or cheaper materials or with the business unit’s process structure there are opportunities within the contract of the tender.

- There are

opportunities within the contract of the tender.

- There are no opportunities within the contract of the tender.

- When there are opportunities within the contract of the tender, the business unit can distinguish themselves from the competitors. Distinguishing themselves from the competitors can positively affect the realization of the annual strategic target level of turnover (S2) of the business unit.

- When there are no opportunities within the contract of the tender, the business unit can hardly distinguish themselves from the competitors. The inability to distinguish themselves from the competitors can negatively affect the realization of the annual strategic target level of turnover (S2) of the business unit.

- When there are opportunities within the contract of the tender, the business unit can perform the contract in a more efficient or effective way in comparison to contracts with low opportunities. Performing the contract in a more efficient or effective way can strengthen the positive affect on the realization of the strategic goals ‘Realizing a financial result of 500 k for 2013’(S3), ‘Focusing on excellent performance’(S5) and ‘Realizing a customer satisfaction score higher than 8,3’ (S1).

- When there are no opportunities within the contract of the tender, the business unit can hardly perform the contract in a more efficient or effective way in comparison to regular contracts. Performing the contract in a regular way will not strengthen the positive affect on the realization of the strategic goals ‘Realizing a financial result of 500 k for 2013’(S3), ‘Focusing on excellent performance’(S5) and ‘Realizing a customer satisfaction score higher than 8,3’ (S1).

Strategic planning process, Innovation, competition.

28. Is there an ongoing - An ongoing project in the direct - There is an ongoing - When there is an ongoing project in the direct environment of the tender, Strategic planning

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