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DISCUSIÓN, CONCLUSIONES Y SUGERENCIAS

i) There is need to conduct a study on Assessment of Crowd Management Strategies used for football events in other government-owned sports stadia located in other counties in Kenya.

ii) A study should be carried out to assess crowd management strategies on gatherings that are non-sports events, for instance, political rallies that take place in government-owned sports stadia.

iii) A study should be carried out to asses crowd management strategies used in non-governmental sports stadia during football events.

iv) A study to be carried out to assess crowd management strategies in Indoor Sports Stadia.

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APPPENDICES

Appendix A: Questionnaire Introduction

I am a Civil Servant working in the Ministry of Youth Affairs and Sports, Department of Sports. I am pursuing a Master of Science Degree in Recreation Management and Science at Kenyatta University. The purpose of this questionnaire is to assess the crowd management strategies during sports events in the developed government- owned sports stadia in Nairobi County.

All information provided will be used for academic purposes and will be treated with utmost confidentiality. Your response to all items will be highly appreciated

Thank you

Mandu Agnes Wanjiku.

NB: Please put a tick (√) in the box next to the right response. B. DEMOGRAPHIC DATA

1). Indicate your gender: a. Male b. Female

2). Indicate your age category

a. Under 20 years b. 20-24 years c. 25-29 years d. 30-34 years e. 35-39 years f. 40 years and above

3). Indicate your cadre

a. Stadium Manager b. Stadium Technical Staff c. Stadium Support Staff d. Sports Fan e. FKF official. f. Police Officer

4). Indicate your level of education

a. University b. Tertiary college c. ‘A’ level d. ‘O’ level e. Primary level

C. STADIUM SAFETY FEATURES

Indicate the extent of adequacy of the following safety features in the government- owned stadiums

i. CCTV Surveillance cameras

a. Adequate b. Partially adequate c. Inadequate ii. Emergency exits

a. Adequate b. Partially adequate c. Inadequate iii. Lighting system

a. Adequate b. Partially adequate c. Inadequate iv. Access roads

a. Adequate b. Partially adequate c. Inadequate v. Posted warning S/instructional signs

a. Adequate b. Partially adequate c. Inadequate

D. PRE-EVENT STRATEGIES

Indicate the extent of effectiveness to which the following pre-event strategies are carried out in the stadium

i. Facility maintenance

a. Effective b. Partially effective c. Ineffective ii. Advance sale of tickets

a. Effective b. Partially effective. c. Ineffective iii. Safety awareness campaigns

a. Effective b. Partially effective. c. Ineffective iv. Separation/demarcation of sitting arrangements for known rival fans a. Effective b. Partially effective. c. Ineffective v. Securing of adequate security personnel

a. Effective b. Partially effective. c. Ineffective vi. Provision of first aid and emergency arrangements

a. Effective b. Partially effective. c. Ineffective vii. Advertising of penalties for violent behavior

a. Effective b. Partially effective. c. Ineffective viii. Establishing of police command posts

a. Effective b. Partially effective. c. Ineffective ix Posting of information signs on safety such as exit routes

a. Effective. b. Partially effective. c. Ineffective

E. MANAGEMENT DURING SPORT EVENTS

a). Indicate the extent to which the following stadium management strategies are effectively used during sports events

i. Contraband screening of fans to detect any alcohol, drugs and weapons a. Effective b. Partially effective. c. Ineffective ii. Strategic deployment of security personnel

a. Effective b. Partially effective. c. Ineffective iii. Assembling and queuing of fans

a. Effective b. Partially effective. c. Ineffective iv. Removal of disruptive fans

a. Effective b. Partially effective. c. Ineffective v. Regulation of number of spectators

a. Effective b. Partially effective. c. Ineffective

F. POST-EVENT MANAGEMENT

Indicate the extent of effectiveness of stadium and security personnel in dispersal and evacuation of crowds in event of emergencies in terms of:

i. Communicating about the emergencies

a. Effective b. Partially effective. c. Ineffective ii. Opening of exit gates

a. Effective b. Partially effective. c. Ineffective iii. Coordination of dispersal process to exit outlets

Appendix B: Consent Form

I ……… give my consent to participate in the research entitled ‘Assessment of Crowd Management Strategies Used for Football Events in the Government Owned Sports Stadia in Nairobi County, Kenya’. I have read the information given above and understood the aims of the study and the procedures to be followed.

Signature ………. Date ………..

I would respect your decision should you not wish to participate in this research. If you have any concerns about any of the information given, do not hesitate to contact me using the contact provided below.

Agnes Wanjiku Mandu P. O. Box 23397 Code 00100 Nairobi, Kenya

Mobile: +254722654144

Appendix C: Request Letter

The Chief Executive Officer Sports Stadia Management Board Private Bag Kasarani

Nairobi, Kenya

The Secretary General Football Kenya Federation Nyayo National Stadium Nairobi, Kenya.

The Officer Commanding Police Division/Post

Kasarani, Langata, Ngomongo, Nyayo National Stadium Nairobi, Kenya.

REQUEST TO CARRY OUT RESEARCH IN YOUR INSTITUTION. My name is Mrs Agnes Wanjiku Mandu. I am a civil servant working with the ministry of Youth Affairs and Sports, in the Department of Sports. I am pursuing a Master of Science Degree in Recreation Management and Exercise Science at Kenyatta University. The research is entitled ‘Assessment of Crowd Management Strategies Used for Football Events in the Government Owned Sports Stadia in Nairobi County, Kenya’.

I identified your institution as one of the major institutions for my research due to its relevance in the area of study. Whatever information obtained from your employees will be used solely for the purpose of this study and will not be diverted to any other purpose.

Your positive consideration in allowing me to carry out this research in your institution will be highly appreciated.

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