29 Common Assessment Data Process Will Enhance System Integration
The One-Stop system will be charged with exploring options to realign intake and assessment strategies.
WorkForce West Virginia will lead open discussions and negotiations with key partners to originate a process to share common assessment data, thus eliminating any duplication of service. This process will create a communal tool traced through the current management information system (MACC) that will follow a customer’s progression through assessment (core), training, and job development services.
To achieve this, local WIBs will be asked to detail efforts made to move partners to a fully integrated program and list any barriers encountered in their Local Plans. The efficiency and effectiveness of the WorkForce West Virginia service delivery system depends, to a great extent, on the effective deployment of Workforce Investment Act programs and the use of personnel to deliver those programs.
West Virginia’s present One-Stop system consists of 13 comprehensive centers, 8 satellite centers, and 38 affiliate sites. The management structure of the One-Stop Center consists of three WIB Operators, one private contractor, and three consortia, which conducts oversight to their respective systems’ mission and goals.
New Partnerships Will Expand Services
Expanded services are available through a network of partnerships with the West Virginia Library Commission; the West Virginia Division of Veteran’s Assistance; and a variety of non-profits (Future Generations, Community Action agencies). Public use computers are now available in the State’s rural area libraries, fire halls, National Guard and Reserve Centers and are accessible during non-traditional dates and hours.
As funding and staff resources diminish, WIBs may realign their systems to meet the needs of the customer;
explore new electronic service delivery strategies; or streamline their approach to boost their effectiveness.
The State will contribute resources for any initiative and monitor development.
Many of the items necessary for truly integrated service delivery already exist, such as WorkForce West Virginia’s automated system that is an integrated case management system designed to share information among one-stop partners to ensure seamless services are being provided to customers.
All partners involved in the discussion and development of an Integrated Service Delivery System are committed to meeting the growing demands of businesses and job seekers, including individuals experiencing barriers to employment. Sharing information among partner agencies, and their reporting requirements allows agencies to focus on middle skills training, high growth occupations and the need to change the service delivery concept to a vital delivery system. Social networking is the future of the WorkForce system and West Virginia offers social networking to its customers.
Workforce Investment Council
Through the direction of WorkForce West Virginia’s executive director, the membership of the State WIC is structured to satisfy both federal and state requirements and additional needs set forth by State legislation.
Membership, by State statute, is limited to 39 members. Current members are listed below.
30 Workforce Investment Council
Jerry Berry – Chair; Hinton, Summers Co. Commission
Wayne Morgan – Vice Chair; WV American Water, Charleston
MEMBER COMPANY PLACE OF BUSINESS
Keith Burdette WV Commerce Secretary Charleston
Ray Burke, Jr. Better Foods, Inc Nitro
Shawn Daly Toyota Motor Manufacturing Buffalo
Kathy D’Antoni WV Department of Education Charleston
Mark Downs Raytheon Morgantown
Frank Ellis Labor Wheeling
Russell L. Fry WorkForce West Virginia Charleston
Keith Gwinn Division of Veterans Affairs Charleston
Dan Hartwell WVDHHR Charleston
Mark Julian Gov. Designee, WV Dev Office Charleston
Nancy Kissinger Chase Beckley
Chris Kroger Pratt & Whitney Morgantown
Donna Ashworth WV Division of Rehabilitation Institute
Sen. Brooks McCabe McCabe-Henley-Durbin Charleston
Bob Newell Mayor of Parkersburg Parkersburg
Jim O’Connor DuPont Belle Belle
Shenita Brokenburr WV Higher Education Charleston
Butch Pennington Pennington’s Auto Center Martinsburg
Kenny Perdue Labor Charleston
Tom Provost Kureha Charleston
Philip Pfister Chesapeake Energy Charleston
Nelson Robinson Compensation Strategies Charleston
Jim Rock PPG Washington Works New Martinsville
James Skidmore Chancellor, WV C&TC System Charleston
Roy Smith Labor Charleston
John Sorrenti John Jay Consulting Weirton
Steve Stalnaker Hino Motors Manufacturing WV Williamstown
Diane Strong-Treister Manpower Charleston
Homer Sweeney GST, Inc. Charleston
Kim Tieman Benedum Foundation Charleston
First Lady Joanne Tomblin Southern Technical College Mount Gay
Will Turani Orrick Law Firm Wheeling
Rev. Matthew Watts Youth Organization Charleston
Ray Woods, Jr. WV Bureau of Senior Services Charleston
The majority of the Council is comprised of business leaders from across the State, including at least one business leader from the tourism industry. Other members include the Governor (or his/her designee); two members from each of the houses of the State Legislature; as well as State agency officials with
responsibility for workforce development programs. These officials include, but are not limited to, the following:
• Superintendent of the Department of Education (or designee);
• Director of the Division of Rehabilitation Services (or designee);
• Executive Director of WorkForce West Virginia (or designee);
• Secretary of the Department of Health and Human Resources (or designee); and
• Executive Director of the West Virginia Development Office.
31 In addition to these private sector business leaders and State government officials, additional members have been appointed to represent other entities that have a stake in workforce and/or economic development. The membership continues to focus on the needs of West Virginia businesses and the development of programs to meet demands.
Local Workforce Investment Boards
The Local Workforce Investment Boards’ (LWIBs’) response to the integrated service plan was favorable to moving from a program-based system to a functionally integrated system. Overall, LWIBs appear to be engaged in implementing a demand- driven, skill-based integrated workforce service delivery model for the One-Stop Career Center system.
As part of the local planning process, LWIBs are required to describe, in detail, issues related to service delivery and coordination as part of the local role in establishing the One-Stop delivery system. Local boards, their One-Stop operator(s), and partner agencies set forth strategies to be used for the coordination of service delivery through the use of mechanisms such as MOUs and One-Stop business plans.
Co-brand with American Job Center
WorkForce West Virginia will brand with American Job Center. The agency will add the logo and co-branding text to the footer of WorkForce West Virginia’s website, www.workforcewv.org. The agency will add the logo and co-branding language to the footer of print materials as they are re-printed. We anticipate that the co-branding will be complete by June 30, 2013.
MACC System Improvement Will Increase System Integration West Virginia’s Mid Atlantic Career Consortium (MACC) system provides a powerful tool to assist local areas and their partners with the coordination of service delivery. The MACC is an integrated case management and federal reporting system that supports WIA, Wagner-Peyser, TAA, NEG, and Rapid Response programs. The MACC’s capacity to support integrated case management, data sharing, and reporting, allows case managers to see the full range of services participants have received from any covered program.
The MACC development team recently deployed a standardized IEP/ISS to enable case managers to quickly see a participant's development plan and tailor services appropriately. Job seekers can view the services they have received or services which are planned, search for training, and search for employment. Employers can place job orders, with or without staff assistance, search for candidates, and manage communications with prospective employees. Where necessary, WorkForce West Virginia will continue to provide technical assistance.
WorkForce West Virginia continually improves the system based on user feedback and is currently working to update the job opening and job seeker search facility. Within the next five years, MACC staff will explore methods to improve communication between staff, employers, and job seekers by increasing the use of e-mail and potentially, text messaging.
In addition to internally developed system improvements, WorkForce West Virginia plans to partner with US.jobs to deliver mobile device functionality for job seekers.
WorkForce West Virginia agrees to build and sustain an integrated comprehensive workforce development system for the delivery of mandated program services. The creation of the comprehensive workforce development system will ensure universal access by all customers by providing a program that is uniform, consistent and responsive to the job seeker and employer communities. The system will encourage
cross-32 training of mandated partners to ensure true integration of the programs within all One-Stops. As a result, programs will remain flexible; yet, they will be expandable in the One-Stop system. Through input from customers and mandated partners, the program will promote continuous improvement.
Within the next five years, all LWIBs will continue to improve on developing and delivering cross-programs training and placement services with multiple agencies, which require leveraging resources to ensure that job seekers have access to integrated services that match their demands. This is possible through the LWIB’s involvement in the State Workforce Investment Council initiatives and goals for West Virginia and their support for these growing demands of the businesses and The United States Department of Labor.
Local Areas
The State of West Virginia is comprised of seven local workforce investment areas. While the attached map shows the geographic breakdown of the seven regions, a brief description of each follows. (See Local Area map following this information.)
Region One: The Region One Workforce Investment Board, headquartered in Beckley, administers workforce activities in an eleven-county region covering the southeastern portion of the State.
Region Two: The Southwestern West Virginia Workforce Investment Board, located in Huntington, governs a seven-county region in the southwestern portion of the State.
Region Three: The Workforce Investment Board of Kanawha County oversees activities in the State’s only single-county workforce development region from its office in Charleston.
Region Four: Nine counties are served by the Workforce Investment Board Mid-Ohio Valley, which is located in Parkersburg.
Region Five: The Northern Panhandle Workforce Investment Board provides services in six counties and is based in Wheeling.
Region Six: The Region Six Workforce Investment Board, located in Fairmont, provides services in a thirteen-county region in the north-central portion of the State.
Region Seven: Eight counties in the easternmost portion of West Virginia are served by the Region Seven Workforce Investment Board located in Moorefield.
The current configuration of local workforce areas has been the only configuration utilized by West Virginia under WIA. At the present time, the State intends to continue to maintain its current regional configuration.
Should this change in the future, the Plan would be amended to reflect such changes.
Local workforce investment areas were originally designated following an extensive review process that included opportunities for public comment at a series of five hearings. Designation of seven regions was based on consideration of economic development issues; commuting patterns; industry clustering
opportunities; existing service provider and educational institutions; resources available for administering WIA activities; population distribution; and existing regional identity.
33 Local Area Map
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