LZU 108 7728
Description
With the increasing number of statistical data generated by the 3G Technology (WCDMA) and the Service Layer (IMS), you will need to understand what the new Ericsson
Performance Management (ENIQ) is, and what it replaces (SDM). You will also want to know how it can support other technologies. This course is intended for users who are new to ENIQ, but are familiar with Performance Management (PM) for RAN and Core. It
describes the functionalities of ENIQ, how it brings value to your business, and how it differs from the previous solutions. There is a ENIQ Web Portal demonstration which will introduce you to the efficiency and effectiveness of ENIQ.
Learning objectives
On completion of this course the participants will be able to:
1 Discuss the fundamental concepts involved in ENIQ 1.1 Identify the reasons why ENIQ was introduced
1.2 Recognise the relationship between the ENIQ components 1.3 Underline the degree of integration between ENIQ and OSS-RC 2 Describe the Ericsson Network IQ Performance Management Solution 2.1 Name the advantages of Sybase IQ over alternative types of databases 2.2 Describe the possible network configurations
2.3 Explore the Customer Documentation to identify which technologies are supported by ENIQ
3 Illustrate the features and functionalities of ENIQ
3.1 Describe in ones own words how the data reaches the reports 3.2 Clarify the data aggregation principles
3.3 Compare ENIQ with SDM
4 Demonstrate the end-to-end PM solution 4.1 Research the CPI for report definitions
4.2 Explain the basic types of counters that can be collected 4.3 Underline the main OSS-RC mediation systems
Target audience
The target audience for this course is:
Management team, Sales Team, System Technicians, System Engineers, Field Technicians and anyone who works with PM and needs to be familiar with the ENIQ solution.
Prerequisites
Successful completion of the following courses:
CORE, GRAN or WCDMA Network Fundamentals. Students must also be familiar with Core, GRAN or WCDMA Performance Management
Duration and class size
The length of the course is 1 days and 0 hours and the maximum number of participants is 16.
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Time schedule
The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate.
Day Topics in the course Estimated time
1 ENIQ Fundamentals 1 hour
Technical Background 1.5 hours
ENIQ Concepts 1.5 hours
Performance Management 1.5 hours Demonstration of Web Portal 0.5 hours
Ericsson Network IQ 2 Delta
LZU1087727
Description
You have been trained on Ericsson Network IQ 1, and you know all about it being the new Ericsson Performance Management (ENIQ) multi-technology and multi-vendor solution, and how it is an improvement on the previous OSS-RC solution (SDM). And already you hear about the new release, ENIQ 2, with a new Business Objects XI and a new server (BIS). To make sense of what has changed, and what remains the same, you will need to attend this training. Note: this is not replacing an ENIQ 2 Overview course, if you have not attended the previous ENIQ Overview.
Learning objectives
On completion of this course the participants will be able to:
1 Identify what has changed in ENIQ 2, 2 to the CPI
3 Recognize what has not changed
4 Locate the CPI documentation covering the changes 5 Discuss the documents covering the new set up
Target audience
The target audience for this course is:
System Technicians, System Engineers, Field Technicians and anyone who works with network Performance Management and needs to be familiar with the ENIQ 2 solution.
Prerequisites
Successful completion of the following courses:
(LZU 108 7156 R2A), or extensive ENIQ 1 experience
Successful completion of the following courses: Core, GRAN, or WCDMA (or other relevant managed networks) Network Fundamentals Be familiar with Core, GRAN, or WCDMA (or other relevant managed networks Performance Management
Duration and class size
The length of the course is 0 days and 2 hours and the maximum number of participants is 8.
Learning situation
The course is based on Web Based Learning. The course is a Centra session recoding that can be played back, and comlemented with self-study of the relevant ENIQ 2 ALEX library.
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Ericsson AB Global Services SE-164 80 Stockholm Telephone: +46 10 719 0000 www.ericsson.com/ourportfolio/services/learning-services © Ericsson AB 2011 Time schedule
The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate.
Day Topics in the course Estimated Time (hours)
1 Identify what has changed in ENIQ 2,
according to the CPI 0.5
1 Recognize what has not changed 0.5 1 Locate the CPI documentation covering the changes 0.5
Ericsson Network IQ 2 Operation
LZU1087729
Description
Can you imagine watching digital TV on a black-and-white TV Set, without a remote control to zap between the thousands of chanels?
That is the feeling you will have if you do not match the increasing complexity of statistical output of your Network (UTRAN, GRAN, Core, IMS, non-Ericsson vendors, etc).
You are familiar with Performance Management (PM), you already use reports to better monitor the performance of you network. So you know that the number of counters available is increasing exponentially, and current systems cannot cope with that amount of data. Ericsson Network IQ (ENIQ) is your Ericsson solution to enable you to handle the complexity of your Radio Access and Core Network. It can handle multiple other
technologies and multiple different vendors too. It is fully integrated to OSS-RC but it can be used as a standalone solution too. It is as flexible as you need it to be. This course is
intended for users who are new to ENIQ, but are familiar with Performance Management. It describes the functionalities of ENIQ, and the main Business Objects operations you will need to carry out. It provides for a lot of practical exercises too.
Learning objectives
On completion of this course the participants will be able to:
1 Manage BO applications, reports and users
1.1 Identify the various BO applications relevant to ENIQ 1.2 Manage access (users, documents, reports)
1.3 Migrate previous reports
1.4 Refer to support documentation
2 Perform the reporting operations using the Web Portal 2.1 Navigate the Web Portal interface
2.2 Run a report 2.3 Exploit the output
2.4 Publish a reports in a folder and to categories 2.5 Create a report set
2.6 Configure the Web Portal to improve operations
3 Practice the reporting operations using the Web Intelligence Rich Client 3.1 Navigate the Web Intelligence Rich Client interface
3.2 Run a report
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3.4 Use report objects and conditions 3.5 Manage report instances
3.6 Schedule a report 4 Design an ad-hoc report 4.1 Customize a report 4.2 Filter a query
4.3 Create once-off operational KPI’s at report level 4.4 Manage objects
4.5 Navigate the Business Objects Designer interface 4.6 Use linked universes
4.7 Create customer reports based on product reports
4.8 Recognize the need to optimize report definition and design 5 Customize and improve reports
5.1 Use formats and templates 5.2 Customize the header
5.3 Highlight thresholds using alerters 5.4 Manipulate tables and charts
5.5 Enhance the data presentation by breaking down the output 6 Define more complex reports
6.1 Work with conditions
6.2 Explain the universe structure 6.3 Use aggregations
6.4 Work with multiple data providers
6.5 Handle counters with special aggregation or resolution characteristics 7 Set up statistical alarms
7.1 Clarify the workflow relating to performance alarm generation 7.2 Recognize the different types of templates, and when to use them 7.3 Create a defined alarm type, using the Web Intelligence Rich Client 7.4 Activate a defined alarm type, using the Web Portal
8 Discuss the steps to follow before seeking assistance 8.1 Determine who is responsible to deal with what challenge 8.2 Gather relevant information
8.3 Escalate the issue after having documented the steps taken to identify and resolve the issue
Target audience
The target audience for this course is:
WCDMA PM and needs to be familiar with the ENIQ solution
Prerequisites
Successful completion of the following courses:
Ericsson Network IQ 2 Overview, or extensive ENIQ experience.
Successful completion of the following courses: Core, GRAN, or WCDMA Network Fundamentals Be familiar with Core GRAN, or WCDMA Performance Management
Duration and class size
The length of the course is 3 days and 0 hours and the maximum number of participants is 8.
Learning situation
The course is based on instructor-led lessons, demonstrations and hands-on exercises. The exercises are mainly case oriented where the participant is expected to investigate
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Ericsson AB Global Services SE-164 80 Stockholm Telephone: +46 10 719 0000 www.ericsson.com/ourportfolio/services/learning-services © Ericsson AB 2011 Time schedule
The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate.
Day Topics in the course Estimated time
1 Introduction and pre-Test 0.5 1 1 Report management basics
1.1 BO applications
1.2 User management 1.3 Document management 1.4 Universe management 1.5 Import BO 6.5 reports
1.6 Convert reports (Deski to Webi) 1.7 Post processing
1.8 Help and documentation
1.5
1
2 ENIQ Web Portal reporting 2.1 Interface2.2 Generate a report 2.3 Export the output 2.4 Save the output 2.5 Share the output 2.6 Publish a report (save) 2.7 Create report sets and groups 2.8 End-user configuration
1.5
1
3 Web Intelligence Rich Client reporting foundations 3.1 Interface3.2 Retrieve a report (import, open) 3.3 Generate a report
3.4 Create a report, outline 3.5 Query manager 3.6 Use object dimensions 3.7 Use measures
3.8 Use time dimensions 3.9 Use busy hours
3.10 Use pre-defined conditions to filter the query 3.11 Save reports
3.12 Share reports
3.13 Publish a report (folder, category) 3.14 Schedule a report
3.15 Manage reports and instances
2.5
2
4 Report design 4.1 Report definition and structure4.2 View a report’s structure 4.3 Customize a report’s design
4.4 Customize a report’s definition 4.5 Use variables to create KPI’s 4.6 Universe designer 4.7 Universe parameters 4.8 Universe objects 4.9 Universe classes 4.10 Universe variables 4.11 Universe conditions 4.12 Create a linked universe
4.13 Check a link universe (parameters, connection) 4.14 Published a linked universe
4.15 Customer reports based on product reports 4.16 Customize a universe
4.17 Report optimization
2
5 Further report design 5.1 Modify options5.2 Customize format
5.3 Manage alerters 5.4 Edit the report header
5.5 Use details in report (e.g., title) 5.6 Manipulate tables’ structure 5.7 Work with charts
5.8 Sort data 5.9 Rank data
5.10 Insert calculations 5.11 Sections and breaks 5.12 Report filters
3
3
6 Advanced report definition 6.1 Quick filters6.2 Optional prompts
6.3 Relational operators in conditions 6.4 Universe structure
6.5 Reference tables 6.6 Fact tables 6.7 Joins
6.8 Aggregation awareness 6.9 Manage multiple input contexts 6.10 Manage multiple data providers 6.11 Multiple object/time report resolutions 6.12 Multiple object/time report aggregations 6.13 Report on vector counters
2.5
3
7 Alarm module 7.1 Definitions7.2 Workflow 7.3 Define an alarm type
7.4 Activate a defined alarm type
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3
8 First line troubleshooting 8.1 Responsibilities8.2 ENIQ administration
8.3 Troubleshooting steps
1
Ericsson Network IQ 2 Report Migration Workshop
LZU1087730
Description
You are impressed with the ENIQ performance management….
You are now acquainted with the ENIQ Operation using product reports, but sometimes you feel lost with the comprehensiveness of this new Performance Management solution. You know ENIQ is an improvement on the previous solutions, in terms of performance and capacity, but you were used to the old ways, with the old reports. You feel some reports are missing, some information seems to no be available, and you do not know where to start. ENIQ Overview and ENIQ Operation trainings were aimed at developing your competency in using ENIQ from scratch. This ENIQ Migration Workshop will guide you in the process of mapping your existing reports to ensure all your information is taken into account. It will be based on a migration from SDM to ENIQ as a use case, but will provide you with techniques to perform migrations from other systems. It will also demonstrate some of the most
common pitfalls in migrating your reports, in order to retain as much backward compatibility as possible. At this stage the conceptual; differences between your previous PM solution and ENIQ will become clearer. Finally it will train you in the use of the Alarm Module, to allow you to raise alarms automatically when certain Performance Management thresholds are reached. At the end of this course you will be able to migrate yourself reports of low to medium complexity, and you will be able to prepare and monitor the migration of more complex reports if you require Ericsson to take care of them as a service. Note: This course does not deal with specific counter values or KPI’s interpretation, this is covered in the corresponding PM course. It is not a substitute for Business Objects training if you are involved in developing reports.
Learning objectives
On completion of this course the participants will be able to:
1 Map SDM report objects to ENIQ objects 1.1 Inventory counter objects from reports
1.2 Identify the BO Universe objects or SQL queries objects 1.3 Trace the Universe back the node level counters
1.4 Ensure the counters are collected from the nodes 1.5 Match the counters back to the ENIQ BO Universes 2 Migrate a simple report
2.1 Agree on complexity criteria
2.2 Identify reports qualifying for migration
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2.4 Re-use the mapping techniques 3 Customize a migrated report 3.1 Create charts
3.2 View and edit formulas 3.3 Sort and filter reports 3.4 Customize complex layouts 3.5 Publish a report
4 Implement backward compatibility 4.1 Explore the BO Universe structure
4.2 Manage prompts, and select the time or object resolution 4.3 Create or modify report conditions for scheduling
4.4 Create multiple Data Providers when using multiple tables 4.5 Use common dimensions in different "contexts"
4.6 Create and edit a customized (linked) BO Universes 4.7 Manage Cell Sets/Area functionality
4.8 Emulate the delta calculation of Incremental Counters 4.9 Work with vector counters (PDF and DDM)
4.10 Implement differential time and group aggregation
5 Create a performance related alarm using the Alarm module 5.1 Define an Alarm type from a template
5.2 Use simple or complex KPI depending on the Technology 5.3 Schedule the Alarm
5.4 View the Alarms in the Web Portal
Target audience
The target audience for this course is:
System Technicians, System Engineers, Field Technicians and anyone who works with network Performance Management and needs to be familiar with the ENIQ solution.
Prerequisites
Successful completion of the following courses:
Ericsson Network IQ 2 Overview training, or extensive ENIQ 2 experience Ericsson Network IQ 2 Operation training, or extensive ENIQ 2 experience
Successful completion of the following courses: Core, GRAN, or WCDMA (or other relevant managed networks) Network Fundamentals Be familiar with Core, GRAN, or WCDMA (or other relevant managed networks Performance Management
Duration and class size
The length of the course is 3 days and 0 hours and the maximum number of participants is 8.
Learning situation
The course is based on workshop activities, demonstrations and hands-on exercises. The exercises are mainly case oriented where the participant is expected to investigate
Doc. No: 171/03819-FAP 130 506 UaeLZN 901 0288 Uae Rev Error! Unknown document property name.
Ericsson AB Global Services SE-164 80 Stockholm Telephone: +46 10 719 0000 www.ericsson.com/ourportfolio/services/learning-services © Ericsson AB 2011 Time schedule
The time required always depends on the knowledge of the attending participants and the hours stated below can be used as estimate.
Day Topics in the course Estimated Time (hours)
1 Review the configuration of the OSS-RC mediation systems
according to CPI specifications 2 1 Map SDM report objects to ENIQ objects 3
1,2 Migrate a simple report 3
2 Migrate a customized report, or a non-SDM report 4 3 Practice ways of working to obtain backward compatible
functionalities 4
Ericsson Network IQ 2 System Administration
LZU 108 7731
Description
“Ericsson Network IQ (ENIQ) does not need to be administered.” That is mostly true of the ENIQ database itself, but as an overall system it still needs to be managed.This course is for anyone responsible for the administration of the Ericsson Network IQ System. It will focus on the daily, weekly and monthly task to be performed by an ENIQ System
Administrator. It will also give a larger perspective by experiencing the reporting aspect of ENIQ, and by looking at what happens behind the scene to make ENIQ a future-proof performance management solution. Note: This course will detail the administration of ENIQ; it does not deal with specific counter values or KPI’s interpretation, this is covered in the corresponding PM course. It is not a substitute for OSS-RC System Administration, Business Objects or Sybase training if you are involved in developing reports or advanced System Administration.
Learning objectives
On completion of this course the participants will be able to:
1 Experience end-to-end PM reporting solution 1.1 Explore performance management tools in ENIQ 1.2 Run a report on Web Portal
1.3 Create a report in Web Intelligence Rich Client 2 Discuss the system specifications
2.1 Identify the possible hardware configurations 2.2 List the main steps involved in installing ENIQ 2.3 Identify the software requirements
2.4 Refer to the ENIQ to OSS-RC integration components 3 Perform system maintenance tasks
3.1 Remember the Shutdown/Start-up sequence for the different systems 3.2 Perform the required User Maintenance tasks
3.3 Maintain and healthy System, and a consistent File System 3.4 Outline the principles of backup management
3.5 Investigate Alarm Management further 4 Analyze the data workflow
4.1 Browse the directory structure 4.2 Manually upload data
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4.4 Monitor the data loading
4.5 Monitor the data aggregations and initiate data re-aggregation 5 Examine the structure of the Sybase IQ database
5.1 Correlate what is known of data partitioning with the actual tables and views 5.2 Recognize the connection between the Business Object SQL statements and the
stored data
5.3 Query the database using SQL GUI’s or CLI
6 Practice the administration tasks and experience the tools
6.1 Execute day to day administration tasks such as; System status, Dataflow monitoring, Follow-up day aggregations, System memory, Incremental backup 6.2 Perform some of the weekly administration tasks such as; IQ PM database Full
backup, Check the disk spaces, Follow-up week aggregations
6.3 Plan the monthly administration tasks, including the follow-up month aggregations 7 Discover technology packages
7.1 Make the connection between the creation of a Tech Pack, and the administration of ENIQ
7.2 Manage ENIQ licenses
7.3 Implement universe customization using a linked universe 7.4 Map counters from previous systems (e.g., SDM)
8 Diagnose reporting issues and perform basic
8.1 Determine who is responsible to deal with what challenge, especially as regards Report Developers queries
8.2 Recall the known issues and troubleshoot them
Target audience
The target audience for this course is: System Administrators
Prerequisites
Successful completion of the following courses:
Ericsson Network IQ Overview, or extensive ENIQ experience. Core, GRAN, or WCDMA Network Fundamentals Be familiar with Core GRAN, or WCDMA Performance Management