El comportamiento innovador de la empresa

(a) Needs assessment of staff training, Planning of training programmes and allocation of financial provision through budgetary estimates.

(i) There should be a training needs assessment report in respect of the year under review.

(ii) Training programmes should have been prepared, as planned according to the training needs assessment report and have received the approval.

(iii) If it was planned to involve external institutions, according to the training programme, the relevant letters of correspondence, with such institutions should be in the file.

(iv) Financial allocations should have been provided in the annual budgetary estimates, in respect of training courses proposed to be conducted with the expenditure from the Council fund. These provisions should have been allocated, in addition to the

provision for any travelling expenses that would be paid to persons who participate in training programmes referred to external institutions.

(v) An amount of over ninety percent (90%) of the provision allocated out of the Council funds for training programmes, should have been spent. Travelling expenses and combined allowances referred to in (iv) above should not be included in this percentage. If any balance amount in the above expenditure item has been transferred to another expenditure item and when that amount exceeds ten percent (10%) of the provision allocated for this purpose, then it should be considered that this requirement is incomplete.

(vi) The staff should have been referred for training programmes organized by the Sri Lanka Institute of Local Governance, the Management Development Training Institute of the Provincial Council and any other Training Institutes. In order to confirm the above requirements the Commissioner of Local Government in the province should furnish details about training programmes organized by above institutions in relation to the province, during the year under review and a list of persons who participated in those training programmes, together with their names and the Local Authority, to the panel of judges (evaluators).

(vii) A brief introduction about the knowledge gained by the persons who participated in the training programmes organized by external institutions referred to in (vi) above, should have been presented by those persons, at the monthly management meeting of the whole staff (in the Local Authority).

(viii) The knowledge and understanding that have been gained through training courses should have been utilized practically in the performance of official duties (by the staff).

(a.1) Assessment of staff training needs, Planning of training programme and allocation of financial provision through

budgetary estimates – Confirmation of the fact the requirement has been fulfilled.

(i) If all the above requirements are correctly in place, it should be considered that section 1.3 (a) is completed.

(ii) Relevant position should be confirmed by examining files, documents and reports relevant to these activities.

(iii) If valid reasons have been presented to the satisfaction of the panel of judges (evaluators), that a certain requirement out of the above

requirements – excluding Sections (i) to (iv) above – could not be completed, due to unavoidable circumstances such requirement may be considered as has been achieved. If the panel of judges (evaluators) have come to a conclusion, that such circumstances were there, the facts that were observed and the reasons for arriving at such conclusion should be stated in their report in the form of footnotes.

(iv) If the progress shown is lower than the above position, it should be considered that this requirement is not completed.

(v) If all the above requirements are correctly in place, it should be considered that section 1.3 (a) is completed.

(vi) Relevant position should be confirmed by examining files, documents and reports relevant to these activities.

(b) Provision of adequate space/facilities for dining and resting purposes of the staff.

(i) An adequate space, together with water facility for the accommodation of twenty percent (20%) of the entire office staff at a time to have their meals, and having not less than sixteen (16) square feet for one person, have been provided.

(ii) A resting place, with facilities for at least three persons, to take rest at a time, has been allocated and one of these places should be a resting place for females, where at least two persons should be able to take rest at a time.

(b.1) Provision of adequate space/facilities for dining and resting purposes of the staff.

(i) If all the above requirements are correctly in place it should be considered that section 1.3 (b) is completed.

(ii) If the requirement referred to in (i) above is correctly in place, it should be considered that seventy five percent (75%) of this section is completed.

(iii) If the progress shown is lower than the above positions, it should be considered that this requirement is not completed.

(c) Provision of toilet/ urinal facilities for the staff, separately for females and males.

(i) Maintaining a number of toilets with water facilities, to be adequate for fifteen percent (15%) of the staff, at a time. More than half of these toilets should have been reserved for the females.

(ii) Arrangements should have been made to clean every toilet/ urinal at least three times on every day when the staff is on duty.

(c.1) Provision of toilets/urinals for the staff separately for females and males – confirmation of the fact that this requirement is fulfilled.

(i) If all the above requirements are correctly in place it should be considered that section 1.3 (c) is completed.

(ii) This position should be ascertained by inspecting the premises.

(iii) If the progress shown is lower than the above positions, it should be considered that this requirement is not completed.

(d) Every person in the staff wears the official Identity Card and every uniformed staff wears uniforms.

(i) An official Identity Card of the office should have been issued to every member of the staff. Issue of an official Identity Card to a new appointee or to a person, who has come on transfer, should have

been finalized within one month from the date of his/ her assumption of duties.

(ii) All the staff should wear the official Identity Card on every occasion when they are on duty.

(iii) The staff should have been made aware, through an internal circular, that every person in the staff should wear the official Identity Card, both in the office and outside the office, on every occasion when they are on duty.

(iv) The staff entitled for, uniforms and the uniform prescribed for each and every post should have been identified. Financial provision should have been allocated in the annual estimates, for expenditure on uniforms.

(v) Issue of uniforms to the staff who are entitled to uniforms should have been finalized before the expiry of the first quarter in every year. Uniforms, for a person who has come on transfer should have been issued, after getting a confirmation as to whether he had been issued uniforms from his former place of work and for a new appointee, uniforms should have been issued, within two months from the date of his/ her assumption of duties taking into account the remaining period of the year. If the date of assumption of duties falls within the last quarter of the year, the fact that he/ she has not been issued uniforms, can be disregarded.

(vi) Every person in the uniformed staff should wear the uniform prescribed for his/ her post, on every occasion when he/ she is on duty.

(vii) Uniformed staff should have been made aware through an internal circular, about the disciplinary procedure that will be followed on every occasion when they do not wear or when they fail to wear uniforms, while on duty.

(d.1) Confirmation of the requirement that every person in the staff wears official Identity Card and that every uniformed staff wears uniforms.

(i) If all the above requirements are correctly in place it should be considered that section 1.3 (d) is completed.

(ii) By cross checking the files relating to the issue of official Identity Cards and uniforms with the present staff, the correctness of the issue of official Identity Cards and uniforms can be ascertained.

(iii ) If the progress shown is lower than the above positions, it should be considered that this requirement is not completed.

(e) Arrangements have been made for protection from fire and leakage of electricity.

(i) Fire (normal fire and fire caused by electricity) extinguishing equipment have been installed inside the office including the record room and the stores room and action has been taken to get them checked within prescribed periods of time and to get faults rectified, if any. (Certificate to that effect should have been obtained.)

(ii) Preventive equipment has been installed, as necessary for preventing power leakage from electricity mains and wiring system has been free from open mains.

(iii) Safety measures have been taken in connecting electricity lamps and electrical equipment to the main system.

(iv) Persons who are engaged in accident or disease prone duties have been made to contribute for an insurance scheme (in accordance with Labour Compensation Ordinance)

(v) Arrangements have been made for the proper disposal of waste paper and waste.

(e.1) Arrangements have been made for protection from fire and electricity leakages – Confirmation of the fact that this requirement is fulfilled.

(i) If all above requirements are correctly in place it should be considered that section 1.3 (e) is completed.

(ii) Whether this position is properly in place can be checked by observing the premises.

(iii ) If the progress shown is lower than the above positions, it should be considered that this requirement is not completed.

(f) Implementation of Agrahara Insurance Scheme.

(i) A separate file should be maintained in respect of National Insurance Trust Fund.

(ii) A monthly recovery of Rupees Seventy Five (Rs. 75.00) should be made continuously from each member of the permanent staff as contribution to the Agrahara Insurance.

(iii) A Floppy Disk containing data of the staff should have been made available to the National Insurance Trust Fund.

(iv) All persons should have been made aware about the manner in which benefits of the Agrahara Insurance Scheme are to be obtained.

(v) Applications for insurance benefits in respect of members of the Agrahara Insurance Trust Fund who have got treatment for illness should have been dispatched to the National Insurance Trust Fund, within one month of getting treatment and no any insurance benefit should have been rejected on account of delay.

(vi) Application in respect of an accident or death of any member of the Agrahara Insurance Trust Fund, should have been obtained from the National Insurance Trust Fund, within one month.

(f.1) Implementation of the Agrahara Insurance Scheme – Confirmation of the fact that the requirement is fulfilled.

(i) If all above requirements are correctly in place it should be considered that section 1.3 (f) is completed.

(ii) Whether this position has taken place properly, can be checked by observing the relevant files.

(iii ) If the progress shown is lower than the above positions, it should be considered that this requirement is not completed.

1.3.1 Personnel management and welfare – Confirmation before the awarding of marks.

(i) If five or more of the above requirements are completed section 1.3 can be considered in the position of “very good” (E.M = 4)

(ii) If four of the above requirements are completed, this section can be evaluated as “good” (E.M = 3)

(iii ) If three of the above requirements are completed, this section can be evaluated as “average” (E.M = 2)

(iv) If two of the above requirements are completed, this section can be evaluated as “weak” (E.M = 1)

(v) When less than two of the above requirements are completed, no marks will be awarded. (E.M = 0)

2. Office Management