Electrolitos basados en la estructura perovskita.

goals that should be linked to those areas. a large

portion of the Teracom Group’s sustainability

efforts are focused on the environment and one

of its most important issues is the Group’s green-

house gas emissions. Other prioritized areas are

skill development, sustainability assessments of

the Teracom Group’s biggest suppliers and ensur-

ing a high reliability of service in order to maintain

the access to free media.

The Teracom Group has worked for quite some time with issues pertaining to social responsibility, such as ethics, diversity, transparency and reliable distribution of radio and Tv. however, in order for sustainability efforts to be firmly anchored in the organization, they must be integrated into the routines and daily tasks performed within the Group. in 2008, the Group took a new comprehensive approach to the sustainability aspects of its business. Today, the work environment, quality, the envi- ronment and safety are important components of the effort to achieve sustainable development.

Through the services that it offers, the Group helps create the conditions for freedom of expression, which is fundamental to basic human rights. The Group’s business activities also involve a responsibility to respect such rights in a trustwor- thy manner, thereby ensuring continued access to important community informa- tion and free media. it is also very important to maintain high reliability in the radio and Tv networks in order to provide listeners and viewers with information and entertainment. Teracom’s services are also important to society since the FM net- work is used to warn the public about very serious accidents/disasters and similar events. it should also be simple and affordable to obtain a wider Tv selection than what is already available on free Tv.

There is increasing interest in and growing knowledge of sustainability issues in society. Correspondingly, stakeholders (primarily customers) are placing increas- ingly high requirements on operators regarding social responsibility and the envi- ronment. a high level of awareness of the sustainability aspects relevant for the company will not only make the Teracom Group more attractive as a business part- ner and employer but also improve its relationships with other stakeholders who are affected by its operations. This is also important for long-term business develop- ment and management of the Group’s internal and external risk factors.

The Teracom Group’s goal is to achieve sound economic development that does not conflict with its efforts to help bring about a society that is sustainable in the long term.

an important component of Teracom’s social responsibility is striving to be an attractive employer. Please read more about Teracom’s hr activities on page 28.

New governance policies

During 2010 the Board decided on a number of new Group-wide policies aimed at defining the Group’s fundamental values in the following areas: ethics, information, investments, safety and remuneration. in addition to these areas, the Board is also responsible for policies on diversity, the environment and information security. The new policies provide the foundation for sustainability work.

The ethics Policy is based on OeCD guidelines for multinational companies and the Un Global Compact’s ten principles on areas such as human rights, diversity, information and the work environment. The ethics Policy provides support and guidance to both managers and employees. it takes precedence over other policies and governing documents in the Group and its companies. among other things, its purpose is to ensure that all of the companies belonging to the Teracom Group, and the employees who work there, act in a way that supports profitability while striving to achieve a long-term sustainable society from a social, environmental and finan- cial perspective.

Clearer requirements for suppliers

in 2009 the Teracom Group decided to start looking at sustainability issues in a more structured way. This also applies to its procurement processes. Teracom Group actively strives to ensure that its suppliers have sustainable manufacturing processes.

The Teracom Group has approximately 2,500 suppliers and Teracom Sweden has started up a project to review the most significant ones in terms of quality, environ- mental protection and social responsibility. a questionnaire on sustainability was distributed to 120 of Teracom Sweden’s suppliers. This corresponds to approxi- mately 80 percent of Teracom Sweden’s total purchasing volume.

as a result of this effort, the Group’s purchasers now regularly collaborate with the environmental and quality functions. The Group is also better prepared to answer its customers’ questions and relationships with suppliers are now stronger.

Efficient use of resources for a better environment

we all need to take into account the earth’s limited resources by protecting eco- cycles, refraining from living beyond our means and diminishing our impact from emissions. efforts have been underway to document the Group’s environmental impact since 2008 and there is now a good understanding of the source of emis- sions and the areas to focus on in order to improve.

SOCiaL reSPOnSiBiLiTy

TERACOM GROuP | 2010

The Teracom Group’s main environmental impact is from energy and fuel consump- tion and emissions resulting from the purchase of goods and services, such as busi- ness travel and shipments. The Teracom Group’s environmental goal is for the Group to decrease its environmental impact each year. The companies belonging to the Group must decrease their greenhouse gas emissions by an average of 3 percent per year until 2020.

in order to achieve these reductions, the Teracom Group’s main strategy is to make its operations more efficient. More efficient use of resources reduces environ- mental impact. Gradually switching over to renewable energy sources and more modern technology will also help the Teracom Group achieve its environmental goals.

One example of how the Group tries to reduce its environmental impact is Boxer’s environmental bonus program for employees who choose to leave their cars at home. Other examples are: recycling of waste heat from Teracom’s transmitters, recycling of equipment that has reached the end of its useful life and better waste management practices.

Active ownership

The catchwords for the government’s administration of wholly owned companies are openness, active ownership and orderliness. For the Teracom Group, this means that the company must act as a role model for others and behave responsibly in all parts of its organization. in addition to a number of financial requirements, the Teracom Group must take responsibility for such issues as ethics, the environment, human rights, equality and diversity.

Since 2008, all state-owned companies must prepare a sustainability report in accordance with Gri guidelines (Global reporting initiative). The Teracom Group reports at the C+ level. The owner also monitors sustainability issues through its representation in the Board of Directors and at each aGM. The Teracom Group has also participated it network meetings for state-owned companies arranged by its owner. examples of issues that were discussed are sustainability reporting and sustainable travel/shipments.

More in-depth information can be found in the Teracom Group’s 2010 Sustainability report.

SOCiaL reSPOnSiBiLiTy

Investments ensure a long-term