EMBRAGUE FUNDAMENTAL DE FRICCIÓN O FUNDAMENTAL

1. Educational qualification in Using Inernet.  Intermediate  Graduate  Post Graduate ` INTERPRETATION:

In the above pie chart show the educational qualification of the internet uses of respondent. 15% are intermediate, 48% are graduates and 37% are post graduate.

2. Occupation

 Business

 Service

 Student

INTERPRETATION:

This graph show the respondent qualification 80% respondent are student, 12% are service man, 6% are professional and 2% are business man.

3. Are you aware of an online shopping websites?

 Yes

INTERPRETATION:

In the above pie chart it shows the awareness about the E-commerce only 5% of respondents don’t know about E-commerce.

4. How often do you use internet?

 Once a week  1or 2 hrs. a day  2 to 3 days a week  More than 3 hrs. 5% yes 95%

INTERPRETATION:

In the above bar graph, the users were also surveyed for the time they spend for browsing internet for various purposes and most of theusers are able to do it once in a week while 20% of users are able to browse internet more than 3 hrs.

More than 3 hrs 20% ¨ 2 to 3 days a week 30% ¨ 1or 2 hrs. a day 40% ¨ Once a week 10% 0% 10% 20% 30% 40% 50%

5. How frequently do you shop through e – commerce websites?  Most likely

 Very likely  Not likely

 I never shop online

INTERPRETATION:

In the above pie chart it shows preferences of the user only 3% of user prefers most likely and 10% of responses very likely and 27% not like shop online and 60% of Respondents never want shop online.

3% 10% 27% most very not never 60%

6. Which is your most preferred e – commerce websites?  Flipkart.

 Snap deal.

 Others.

INTERPRETATION:

In the above pie chart shows the most preferred E-commerce sites in India. 45% user prefer fipkart, 35% snap deal and 20% jobong.

35%

45% ¨ Flipkart ¨ Jobong ¨ Snap deal

7. How you purchase ticket

 Online

 Traditional method

INTERPRETATION:

E-ticking is one a new think to passenger, in this survey 37% passenger get online ticket and still 63% passenger get traditional method from reservation counters.

8. Do you think e – commerce would get better in the future?

 Yes  No  Maybe 37% online 63%

INTERPRETATION:

In survey I find that 65% are agree that E-commerce will be more better in the future and 20% are not agree and 15% are not confirm that E-commerce will be more better in future.

15% 20% yes no may be 65%

9. Do you think e – commerce would take place of physical store?

 Yes

 No

 Maybe

INTERPRETATION:

In the above chart 88% not agree that E-commerce can get place of physical store and 3% are not confirm and 9% says yes.

3% 9%

yes

may be

10. Tick all the product varieties that you generally prefer buying online

 Clothing

 Personal product ( perfumes, beauty creams, toothbrush)  Consumer Electronic

 Laptops and accessories  Home and furniture

 Books

 Healthcare product

INTERPRETATION:

In the above pie chart shows the product which user generally prefer to buy online 34% electronic,15% books,30% accessories, 10%personal product,6%healthcare product,2%home furniture,3% clothing. 0 2% 3% 6% 10% 15% 34% 30%

11. How frequently have you used the e- commerce websites for getting information before shopping at a physical store?

 Products specification

 Products comparison among product

INTERPRETATION:

The above graph shows the information that user get about the product 55% of user get information about the product and 45% of user compare the product before purchase.

12. Please rate your expectation in a shopping model (1 to 5)

 Convenience

 Minimum delivery time  Product trial experience  Discount deals

INTERPRETATION:

In survey I try to know expectation of the user, they give the 3 rate to convinces, 2 rate to minimum time taken, 3 rate to product trial, 4 rate to discount and 5 rate to products variety.

13. Please rate the user friendly of the e- commerce websites which you preferred the most.( please rate 1 to 5 ).

 For product comparison  For price comparison  Payment option offered  Speed of website

con. mini.time prod.trial discount

INTERPRETATION:

The above pie graph shows the information why they prefer most website which they use, they gave rate to the website, 4 rate to product, 3 rate to price, 5 rate to payment, 3 rate to websites speed.

price

14. How comfortable are you with the features of e - commerce? (Please rate 1 to 5).  Very satisfied  Satisfied  Neutral  Dissatisfies  Very dissatisfied INTERPRETATION:

The above graph show the satisfaction level of the user there are some rate for satisfaction level which are- 3 rate to very satisfied, 4 rate to very satisfied, 2 rate to neutral, 2 rate to dissatisfied, 1 rate to very dissatisfied.

very sat. satisfied neutral dis sati. very dis.

15. Growth of ecommerce industry in India during 2007-2011 (As perdata availability)

INTERPRETATION:

Here we can observe the drastic growth in ecommerce industry. It is growing at an annual rate of54.6%. and Still , a large amount of market is untapped. So , there is a huge scope for ecommerceindustry in India.

16. Growth in Internet users Vs Growth in Ecommerce Industry

INTERPRETATION:

Finding:

 E-commerce IndustryIndia’s E-Commerce market was about $2.5 billion in 2009; it went up to $6.3 billion in 2011 and to $16 billion in 2013 and is expected to grow huge $56 billion by 2023 that would be 6.5% of the total retail market.

 Reasons for Growththe main factors for this rapid growth of young tech-savvy generation employed in IT companies, rise in disposable income, changing lifestyles and easier access to banking and internet facilities.

 Internet access76 per cent of online shoppers access the Internet from their office, 63 per cent from home and 24 per cent from cyber cafes. Shoppersaccessing the net through multiple access points represents a dismissal that Internet Penetration is no more only PC dependent. All Internet activity support e-commerce in an allied or primary capacity.

 Analysis show that the India E-commerce Industry growing very fast as compare to the other counter in the world.

 45 per cent of visitors to ecommerce sites haveadopted the Internet as a shopping medium.

Conclusions:

A developing country can be rationalized and mechanized if it introduces e- commerceeffectively and efficiently. It will enhance its output and gives competitive advantage.Information Technology (IT) has boosted ecommerce worldwide. Now it’s easier toenter to a new market and one can evaluate his/her product and company’sperformance. It reduces business over head and enhances business management.