8.1
How to Purchase
The price of Snappy Fax Lite Edition is $ 29.99
The license includes support for one year after your purchase date and free updates within that period. After a year, you must purchase a maintenance/support renewal license (50% of the published price).
You can purchase snappy fax lite securely online at http://www.snappysoftware.com/orderleadin.htm
If you prefer to purchase by check or money order you can mail your payment to: John Taylor & Associates
233 Nannook Rd
Mexico Beach, FL 32456
If you prefer to purchase by bank or wire transfer, please email us at [email protected] for our banking details for executing a bank or wire transfer. If you intend to purchase by wire transfer, please note that you will need to include a $18.00 fee in the wire amount as our financial institution charges us a fee for wire transfers.
Licensed users of snappy fax version 4 can upgrade to Snappy Fax Lite Edition for $15.00
8.2
How to Register after Purchase
Once you have purchased snappy fax, you will receive a registration email with a license file attached to the registration email.
Save the license file to a folder on your computer. You do not have to "open" the license file, just save it to your hard drive and make a note of where you saved it. There is a video tutorial on our tutorials page showing how to apply the license file.
To apply the license and register snappy fax, click the 'Apply License Key from File' button on the 'Help & Support ribbon tab.
Purchase, Registration & Technical Support 35
Click the 'Browse...' button to browse to the folder where you saved the license file, select the file you saved from the registration email and click OK from the file open dialog. After selecting the license file, click the 'Finish' button to apply the license. Snappy fax will acknowledge the successful registration and then restart.
If you did manage to open the license file attached to the email, for example with notepad, you can copy it from notepad to the clipboard and paste into the License Key: area on this screen.
If snappy fax informs you that the license is invalid then review your purchase record for snappy fax. If you purchased the fax server software in error then contact snappy software support at
The license files for snappy fax network server and snappy fax desktop/client are not interchangeable.
8.3
Technical Support
To obtain technical support for our software please send email to:
Note that we provide free support via email, for the first year. After one year, you will need to purchase a maintenance/support renewal to be eligible for support and updates. The maintenance/
Snappy Fax Lite Help 36
support annual renewal is 50% of the published license cost. You will find that you will receive a timely response to your tech support emails the same day and even on weekends and most holidays. When asking for tech support please include the tech support file that is generated by the fax server from its menu item 'Help | Technical Support'. When sending tech support email, please describe your problem as completely as possible so that we can resolve your issue as quickly as possible. Sending tech support emails with descriptions like 'won't send faxes' or 'doesn't work' are a waste of your time and our time and will only serve to generate unneeded exchanges of email to determine what the problem is. If you are getting an error message, quote the error message EXACTLY, please don't say 'I got an error message' ! We need to know what the error message was exactly. It will be extremely helpful if you include the exact steps in 1,2,3 fashion to reproduce the issue
.
When asking for support, it is always helpful to send your configuration information, You can do that using Help | Technical Support on the menu, there is an area there for you to enter comments and questions.
Index 37
Index
- A -
AIO machines 30 All in One machines 30 All-in-One machines 30 answer 31
APF Files 20 apply license file 34
auto print incoming faxes 17 auto print outgoing faxes 17
- B -
Baud Rate 14 Bitmap Files 20 Blind Dial 14 busy signal 31 buy 34- C -
Cable Modem 30 calling card 15 Class 1 modem 29 Class 2 modem 29 Class 2.0 modem 29 Class 2.1 modem 29 Com Port 14com port is in use by another process 33 compatible modems 29
Cover page templates 26
- D -
Designing cover pages 26 Desired Baud Rate 14 Detect Busy 14 dial tone 31 dialtone 31
Disable MS Fax 21
Disable Windows Fax & Scan 21 Distinctive ring 20
DSL Modem 30
- E -
Error initializing modem 32 Excel Files 20
- F -
false busy signal 31 'fast busy' 31 fast busy signal 31 Fax Class 14
fax from other applications 18 fax from scanner 19
fax receive mode 20 fax switch 20
- G -
grouping fax records 5
- H -
how to buy 34 how to purchase 34
- I -
import prior version 24 import version 4 data 24 invalid license 33
- J -
Jpg Files 20
- L -
license is invalid 33 long transmission times 32
- M -
Snappy Fax Lite Help 38
Microsoft fax service 21 Modem Configuration 14 modem doesn't answer 31 modem failed to initialize 33 modem initialize 33
modem is in use by another process 33 Modem type 14
modem won't answer 31 modems 29
Multitech 29
- N -
navigating snappy fax 4 Navigator Pane 4 no dial tone 31 no dialtone 31
- O -
Open Office 20 Open Office Files 20 Opening Files 20
- P -
PDF Files 20
port in use by another process 33 print fax confirmation 17
print status line 17
print to snappy fax printer 18 printing options 17
purchase 34
- R -
receive fax mode 20 Receive Mode 14
Receive Mode on startup 14 register snappy fax 34 RTF Files 20
- S -
scanner settings 16
slow transmission 32 snappy fax main window 4 sorting fax records 5 Super G3 modem 29 system requirements 10
- T -
technical support 35 Text Files 20 Tiff Files 20- U -
using your scanner to send a fax 19
- W -
Windows 7 30 Windows 8 30
Windows Fax & Scan 21 Word & Excel Files 20 Word Files 20