Competence Ability to apply knowledge and skills to achieve
intended results.
ISO 22301:2012
Continual
improvement
Recurring activity to enhance performance. ISO 22300:2012
Corrective
action
Action to eliminate a detected nonconformity. ISO 22300:2012
Crisis A situation with a high level of uncertainty that
disrupts the core activities and/or credibility of an
organization and requires urgent action.
ISO 22300:2012
Design PP4 The Technical Practice within the BCM Lifecycle
that identifies and selects appropriate strategies
and tactics to determine how continuity and
recovery from disruption will be achieved.
GPG 2013
Diploma of
the Business
Continuity
Institute
DBCI The BCI Diploma is an academic qualification
leading to the post-nominal designation of DBCI.
Disruption See ‘Incident’.
Diversification A continuity and recovery strategy requiring
the live undertaking of activities at two or more
geographically dispersed locations.
GPG 2013
Embedding
Business
Continuity
PP2 The Management Practice within the BCM
Lifecycle that continually seeks to integrate
Business Continuity into day-to-day activities and
organizational culture.
GPG 2013
Exercise A process to train for, assess, practice and improve
performance in an organisation.
ISO 22301:2012
Exercise
programme
Series of exercise events designed to meet an
overall objective.
ISO 22300:2012
Fellow of
the Business
Continuity
Institute
FBCI Statutory Membership Level of the Business
Continuity Institute for professional certification.
The highest attainable level of BCI Membership,
for very experienced and active BCI Members.
addressing the wider organizational issues that
identifies learning opportunities.
Good Practice
Guidelines
GPG A Management Guide to Global good practice
in Business Continuity. The Body of Knowledge
produced by the Business Continuity Institute.
GPG 2013
Hot Debrief A discussion about the issues and concerns held
immediately following an exercise.
GPG 2013
Implementation PP5 The Technical Practice within the Business
Continuity Management (BCM) Lifecycle that
executes the agreed strategies and tactics
through the process of developing the Business
Continuity Plan (BCP).
GPG 2013
Incident Situation that might be, or could lead to, a
disruption, loss, emergency or crisis. (Note: The
GPG 2013 also refers to an incident as an event,
interruption or disruption.)
ISO 22300:2012
Interested party
stakeholder
Person or organization that can affect, be
affected by, or perceive themselves to be
affected by a decision or activity.
ISO 22301:2012
Invocation Act of declaring that an organization’s business
continuity arrangements need to be put into
effect in order to continue delivery of key
products and services.
ISO 22301:2012
Management
Practices
Policy and Programme Management and
Embedding Business Continuity stages of the
BCM Lifecycle.
GPG 2013
Maximum
Tolerable Period
of Disruption
MPTD The time it would take for adverse impacts, which
might arise as a result of not providing a product/
service or performing and activity, to become
unacceptable.
ISO 22301:2012
Member of
the Business
Continuity
Institute
MBCI Statutory Membership level of the Business
Continuity Institute - for professional
certification. For experienced Business Continuity
professionals with at least three years’experience.
GPG 2013
Minimum
Business
Continuity
Objective
MBCO A minimum level of services and/or products that
is acceptable to the organization to achieve its
business objectives during a disruption.
Term
Abbreviation
Definition
Source
Organization Person or group of people that has its own
functions with responsibilities, authorities and
relationships to achieve it objectives.
ISO 22301:2012
Organizational
culture
The combined assumptions, beliefs, values
and patterns of behaviour that are shared by
members of an organization. The way in which
an organization views itself, its place in its market
and the environment in which it operates.
GPG 2013
Organizational
Resilience
The capability to anticipate key events from
emerging trends, constantly adapt to change and
to bounce back from disruptive and damaging
incidents.
GPG 2013
Outsourced
Activities
Those processes that are performed by, or in part
by, a third party.
GPG 2013
Plan, Do,
Check. Act
PDCA Establish, Implement and operate, Monitor and
review, Maintain and improve.
ISO 22301:2012
Policy and
Programme
Management
PP1 The first stage of the BCM Lifecycle. It is
the Professional Practice that defines the
organizational policy realting to Business
Continuity and how that policy will be
implemented, controlled and validated through a
BCM programme.
GPG 2013
Post incident
acquisition
A continuity and recovery strategy where
resources are provided following an incident at
short notice.
GPG 2013
Process A set of interrelated or interacting activities which
transforms inputs to outputs.
ISO 22301:2012
Products and
services
Beneficial outcomes provided by an organization
to its customers, recipients and interested parties.
ISO 22301:2012
Professional
Practices
PPs The activities that make up the six stages of the
BCI’s Good Practice Guidleines BCM Lifecycle.
GPG 2013
Recovery
Point
Objective
RPO The point to which information used by an activity
must be restored to enable the activity to operate
on resumption. Also referred to as Maximum Data
Loss.
ISO 22301:2012
Recovery
Time Ojective
RTO The period of time following an incident within
which a product or an activity must be resumed,
or resources must be recovered.
copied to a dormant site, only being brought into live
operations after an incident.
Resilience Adaptive capacity of an organization in a complex
changing environment.
ISO Guide 73
Risk Effect of uncertainty on objectives ISO Guide 73
Risk
assessment
Overall process of risk identification, risk analysis and risk
evaluation.
ISO Guide 73
Risk
Management
RM Coordinated activities to direct and control an organization
with regard to risk.
ISO Guide 73
Safe separation
distance
An adequate geographical spread between the original
and duplicate resources, the various suppliers, the replica
operations or the base site and its recovery site..
GPG 2013
Standby A continuity and recovery strategy where a facility is
available to be made operational as required.
GPG 2013
Subcontracting A continuity and recovery strategy where third parties are used
to produce a product or service, provide process infastructure
and undertake activities.
GPG 2013
Technical
Practices
The Analysis, Design, Implemention and Validation stages
of the BCM Lifecycle.
GPG 2013
Test A unique and particular type of exercsie, which
incorporates an expectation of a pass or fail element within
the goal or objectives of the exercsie being planned.
ISO 22301:2012
Threat Potential cause of an unwanted incident, which can result in
harm to individuals, a system or organization.
ISO 22300:2012
Threat Analysis The process of evaluating threats to identify unacceptable
concentrations of risk to activities and single points of
failure.
GPG 2013
Top
Management
Person or group of people who directs and controls an
organization at the highest level.
ISO 22301
Validation PP6 The Technical Practice within the BCM Lifecycle that
confirms that the Business Continuity Management (BCM)
programme meets the objectives set in the Business
Continuity (BC) Policy and that the organization’s Business
Continuity Plan (BCP) is fit for purpose.
The Business Continuity Institute
AlgeriA • ArgentinA • AustrAliA • AustriA • AzerbAijAn • bAhAmAs • bAhrAin • bAnglAdesh • bArbAdos • belgium • bermudA • bosniA And herzegovinA • botswAnA • brAzil • brunei dArussAlAm • bulgAriA • CAmeroon • CAnAdA • CApe verde • CAymAn islAnds • Chile • ChinA • ColombiA • CostA riCA • CroAtiA • Cyprus • CzeCh republiC • denmArk • dominiCAn republiC • eCuAdor •
egypt ArAb rep • estoniA • FinlAnd • FrAnCe • germAny • ghAnA • greeCe • hAiti • hong kong • hungAry • indiA • indonesiA • irAn • irAq • isrAel • itAly • jAmAiCA • jApAn • jordAn • kAzAkhstAn • kenyA • koreA rep • kosovo • kuwAit • lAtviA • lebAnon • luxembourg • mAlAwi • mAlAysiA • mAltA • mAuritius • mexiCo • mozAmbique • netherlAnds • new zeAlAnd • nigeriA • norwAy
• omAn • pAkistAn • pAnAmA • pApuA new guineA • peru • philippines • polAnd • portugAl • puerto riCo • qAtAr • republiC oF irelAnd • romAniA • russiAn FederAtion • sAudi ArAbiA • serbiA And montenegro • seyChelles • singApore • slovAk republiC • sloveniA • south AFriCA • spAin • sri lAnkA • sudAn • swAzilAnd • sweden • switzerlAnd • syriAn ArAb republiC • tAiwAn •
tAnzAniA • thAilAnd • trinidAd And tobAgo • tunisiA • turkey • ugAndA • ukrAine • united ArAb emirAtes • united kingdom • united stAtes • uzbekistAn • venezuelA • rb west bAnk And gAzA • zAmbiA • zimbAbwe • AlgeriA • ArgentinA • AustrAliA • AustriA • AzerbAijAn • bAhAmAs • bAhrAin • bAnglAdesh • bArbAdos • belgium • bermudA • bosniA And herzegovinA • botswAnA •
brAzil • brunei dArussAlAm • bulgAriA • CAmeroon • CAnAdA • CApe verde • CAymAn islAnds • Chile • ChinA • ColombiA • CostA riCA • CroAtiA • Cyprus • CzeCh republiC • denmArk • dominiCAn republiC • eCuAdor • egypt ArAb rep. estoniA • FinlAnd • FrAnCe • germAny • ghAnA • greeCe • hAiti • hong kong • hungAry • indiA • indonesiA • irAn • irAq • isrAel • itAly • jAmAiCA • jApAn
• jordAn • kAzAkhstAn • kenyA • koreA rep • kosovo • kuwAit • lAtviA • lebAnon • luxembourg • mAlAwi • mAlAysiA • mAltA • mAuritius • mexiCo • mozAmbique • netherlAnds • new zeAlAnd • nigeriA • norwAy • omAn • pAkistAn • pAnAmA • pApuA new guineA • peru • philippines • polAnd • portugAl • puerto riCo • qAtAr • republiC oF irelAnd • romAniA • russiAn FederAtion •
sAudi ArAbiA • serbiA And montenegro • seyChelles • singApore • slovAk republiC • sloveniA • south AFriCA • spAin • sri lAnkA • sudAn • swAzilAnd • sweden • switzerlAnd • syriAn ArAb republiC • tAiwAn • tAnzAniA • thAilAnd • trinidAd And tobAgo • tunisiA • turkey • ugAndA • ukrAine • united ArAb emirAtes • united kingdom • united stAtes • uzbekistAn • venezuelA • rb
west bAnk And gAzA • zAmbiA • zimbAbwe • AlgeriA • ArgentinA • AustrAliA • AustriA • AzerbAijAn • bAhAmAs • bAhrAin • bAnglAdesh • bArbAdos • belgium • bermudA • bosniA And herzegovinA • botswAnA • brAzil • brunei dArussAlAm • bulgAriA • CAmeroon • CAnAdA • CApe verde • CAymAn islAnds • Chile • ChinA • ColombiA • CostA riCA • CroAtiA • Cyprus • CzeCh republiC •
denmArk • dominiCAn republiC • eCuAdor • egypt ArAb rep • estoniA • FinlAnd • FrAnCe • germAny • ghAnA • greeCe • hAiti • hong kong • hungAry • indiA • indonesiA • irAn • irAq • isrAel • itAly • jAmAiCA • jApAn • jordAn • kAzAkhstAn • kenyA • koreA rep • kosovo • kuwAit • lAtviA • lebAnon • luxembourg • mAlAwi • mAlAysiA • mAltA • mAuritius • mexiCo • mozAmbique •
netherlAnds • new zeAlAnd • nigeriA • norwAy • omAn • pAkistAn • pAnAmA • pApuA new guineA • peru • philippines • polAnd • portugAl • puerto riCo • qAtAr • republiC oF irelAnd • romAniA • russiAn FederAtion • sAudi ArAbiA • serbiA And montenegro • seyChelles • singApore • slovAk republiC • sloveniA • south AFriCA • spAin • sri lAnkA • sudAn • sweden • switzerlAnd •
syriAn ArAb republiC • tAiwAn • tAnzAniA • thAilAnd • trinidAd And tobAgo • tunisiA • turkey • ugAndA • ukrAine • united ArAb emirAtes • united kingdom • united stAtes • uzbekistAn • venezuelA • rb west bAnk And gAzA • zAmbiA • zimbAbwe • AlgeriA • ArgentinA • AustrAliA • AustriA • AzerbAijAn • bAhAmAs • bAhrAin • bAnglAdesh • bArbAdos • belgium • bermudA • bosniA
And herzegovinA • botswAnA • brAzil • brunei dArussAlAm • bulgAriA • CAmeroon • CAnAdA • CApe verde • CAymAn islAnds • Chile • ChinA • ColombiA • CostA riCA • CroAtiA • Cyprus • CzeCh republiC • denmArk • dominiCAn republiC • eCuAdor • egypt ArAb rep • estoniA • FinlAnd • FrAnCe • germAny • ghAnA • greeCe • hAiti • hong kong • hungAry • indiA • indonesiA • irAn • irAq
• isrAel • itAly • jAmAiCA • jApAn • jordAn • kAzAkhstAn • koreA rep • kosovo • kuwAit • lAtviA • lebAnon • luxembourg • mAlAwi • mAlAysiA • mAltA • mAuritius • mexiCo • mozAmbique • netherlAnds • new zeAlAnd • nigeriA • norwAy • omAn • pAkistAn • pAnAmA • pApuA new guineA • philippines • polAnd • portugAl • puerto riCo • qAtAr • republiC oF irelAnd • romAniA • russiAn
FederAtion • sAudi ArAbiA • serbiA And montenegro • seyChelles • singApore • slovAk republiC • sloveniA • south AFriCA • spAin • sri lAnkA • sudAn • swAzilAnd • sweden • switzerlAnd • syriAn ArAb republiC • tAiwAn • tAnzAniA • thAilAnd • trinidAd And tobAgo • tunisiA • turkey • ugAndA • ukrAine • united ArAb emirAtes • united kingdom • united stAtes • uzbekistAn •
venezuelA • rb west bAnk And gAzA • zAmbiA • zimbAbwe • ArgentinA • AustrAliA • AustriA • AzerbAijAn • bAhAmAs • bAhrAin • bAnglAdesh • bArbAdos • belgium • bermudA • bosniA And herzegovinA • botswAnA • brAzil • brunei dArussAlAm • bulgAriA • CAmeroon • CAnAdA • CApe verde • CAymAn islAnds • Chile • ChinA • ColombiA • CostA riCA • CroAtiA • Cyprus • CzeCh republiC
• denmArk • dominiCAn republiC • eCuAdor • egypt ArAb rep • estoniA • FinlAnd • FrAnCe • germAny • ghAnA • greeCe • hAiti • hong kong • hungAry • indiA • indonesiA • irAn • irAq • isrAel • itAly • jAmAiCA • jApAn • jordAn • kAzAkhstAn • kenyA • koreA rep • kosovo • kuwAit • lAtviA • lebAnon • luxembourg • mAlAwi • mAlAysiA • mAltA • mAuritius • mexiCo • mozAmbique •
netherlAnds • new zeAlAnd • nigeriA • norwAy • omAn • pAkistAn • pAnAmA • pApuA new guineA • peru • philippines • polAnd • portugAl • puerto riCo • qAtAr • republiC oF irelAnd • romAniA • russiAn FederAtion • sAudi ArAbiA • serbiA And montenegro • seyChelles • singApore • slovAk republiC • sloveniA • south AFriCA • spAin • sri lAnkA • sudAn • swAzilAnd • sweden •
switzerlAnd • syriAn ArAb republiC • tAiwAn • tAnzAniA • thAilAnd • trinidAd And tobAgo • tunisiA • turkey • ugAndA • ukrAine • united ArAb emirAtes • united kingdom • united stAtes • uzbekistAn • venezuelA • rb west bAnk And gAzA • zAmbiA • zimbAbwe • bosniA And herzegovinA • botswAnA • brAzil • brunei dArussAlAm • bulgAriA • CAmeroon • CAnAdA • CApe verde •
CAymAn islAnds • Chile • ChinA • ColombiA • CostA riCA • CroAtiA • Cyprus • CzeCh republiC • denmArk • dominiCAn republiC • eCuAdor • egypt ArAb rep • estoniA • FinlAnd • FrAnCe • germAny • ghAnA • greeCe • hAiti • hong kong • hungAry • indiA • indonesiA • irAn • irAq • isrAel • itAly • jAmAiCA • jApAn • jordAn • kAzAkhstAn • kenyA • koreA rep • kosovo • kuwAit • lAtviA •
lebAnon • luxembourg • mAlAwi • mAlAysiA • mAltA • mAuritius • mexiCo • mozAmbique • netherlAnds • new zeAlAnd • nigeriA • norwAy • omAn • pAkistAn • pAnAmA • pApuA new guineA • peru • philippines • polAnd • portugAl • puerto riCo • qAtAr • republiC oF irelAnd • romAniA • russiAn FederAtion • sAudi ArAbiA • serbiA And montenegro • seyChelles • singApore • slovAk
republiC • sloveniA • south AFriCA • spAin • sri lAnkA • sudAn • swAzilAnd • sweden • switzerlAnd • syriAn ArAb republiC • tAiwAn • tAnzAniA • thAilAnd • trinidAd And tobAgo • tunisiA • turkey • ugAndA • ukrAine • united ArAb emirAtes • united kingdom • united stAtes • uzbekistAn • venezuelA • rb west bAnk And gAzA • zAmbiA • zimbAbwe • AlgeriA • AustrAliA • AustriA •
AzerbAijAn • bAhAmAs • bAhrAin • bAnglAdesh • bArbAdos • belgium • bermudA • bosniA And herzegovinA • botswAnA • brAzil • brunei dArussAlAm • bulgAriA • CAmeroon • CAnAdA • CApe verde • CAymAn islAnds • Chile • ChinA • ColombiA • CostA riCA • CroAtiA • Cyprus • CzeCh republiC • denmArk • dominiCAn republiC • eCuAdor • egypt ArAb rep • estoniA • FinlAnd • FrAnCe •
germAny • ghAnA • greeCe • hAiti • hong kong • hungAry • indiA • indonesiA • irAn • irAq • isrAel • itAly • jAmAiCA • jApAn • jordAn • kAzAkhstAn • kenyA • koreA rep • kosovo • kuwAit • lAtviA • lebAnon • luxembourg • mAlAwi • mAlAysiA • mAltA • mAuritius • mexiCo • mozAmbique • netherlAnds • new zeAlAnd • nigeriA • norwAy • omAn • pAkistAn • pAnAmA • pApuA new guineA
AlgeriA • ArgentinA • AustrAliA • AustriA • AzerbAijAn • bAhAmAs • bAhrAin • bAnglAdesh • bArbAdos • belgium • bermudA • bosniA And herzegovinA • botswAnA • brAzil • brunei dArussAlAm • bulgAriA • CAmeroon • CAnAdA • CApe verde • CAymAn islAnds • Chile • ChinA • ColombiA • CostA riCA • CroAtiA • Cyprus • CzeCh republiC • denmArk • dominiCAn republiC • eCuAdor •
egypt ArAb rep • estoniA • FinlAnd • FrAnCe • germAny • ghAnA • greeCe • hAiti • hong kong • hungAry • indiA • indonesiA • irAn • irAq • isrAel • itAly • jAmAiCA • jApAn • jordAn • kAzAkhstAn • kenyA • koreA rep • kosovo • kuwAit • lAtviA • lebAnon • luxembourg • mAlAwi • mAlAysiA • mAltA • mAuritius • mexiCo • mozAmbique • netherlAnds • new zeAlAnd • nigeriA • norwAy
• omAn • pAkistAn • pAnAmA • pApuA new guineA • peru • philippines • polAnd • portugAl • puerto riCo • qAtAr • republiC oF irelAnd • romAniA • russiAn FederAtion • sAudi ArAbiA • serbiA And montenegro • seyChelles • singApore • slovAk republiC • sloveniA • south AFriCA • spAin • sri lAnkA • sudAn • swAzilAnd • sweden • switzerlAnd • syriAn ArAb republiC • tAiwAn •
tAnzAniA • thAilAnd • trinidAd And tobAgo • tunisiA • turkey • ugAndA • ukrAine • united ArAb emirAtes • united kingdom • united stAtes • uzbekistAn • venezuelA • rb west bAnk And gAzA • zAmbiA • zimbAbwe • AlgeriA • ArgentinA • AustrAliA • AustriA • AzerbAijAn • bAhAmAs • bAhrAin • bAnglAdesh • bArbAdos • belgium • bermudA • bosniA And herzegovinA • botswAnA •
brAzil • brunei dArussAlAm • bulgAriA • CAmeroon • CAnAdA • CApe verde • CAymAn islAnds • Chile • ChinA • ColombiA • CostA riCA • CroAtiA • Cyprus • CzeCh republiC • denmArk • dominiCAn republiC • eCuAdor • egypt ArAb rep. estoniA • FinlAnd • FrAnCe • germAny • ghAnA • greeCe • hAiti • hong kong • hungAry • indiA • indonesiA • irAn • irAq • isrAel • itAly • jAmAiCA • jApAn
• jordAn • kAzAkhstAn • kenyA • koreA rep • kosovo • kuwAit • lAtviA • lebAnon • luxembourg • mAlAwi • mAlAysiA • mAltA • mAuritius • mexiCo • mozAmbique • netherlAnds • new zeAlAnd • nigeriA • norwAy • omAn • pAkistAn • pAnAmA • pApuA new guineA • peru • philippines • polAnd • portugAl • puerto riCo • qAtAr • republiC oF irelAnd • romAniA • russiAn FederAtion •
sAudi ArAbiA • serbiA And montenegro • seyChelles • singApore • slovAk republiC • sloveniA • south AFriCA • spAin • sri lAnkA • sudAn • swAzilAnd • sweden • switzerlAnd • syriAn ArAb republiC • tAiwAn • tAnzAniA • thAilAnd • trinidAd And tobAgo • tunisiA • turkey • ugAndA • ukrAine • united ArAb emirAtes • united kingdom • united stAtes • uzbekistAn • venezuelA • rb
west bAnk And gAzA • zAmbiA • zimbAbwe • AlgeriA • ArgentinA • AustrAliA • AustriA • AzerbAijAn • bAhAmAs • bAhrAin • bAnglAdesh • bArbAdos • belgium • bermudA • bosniA And herzegovinA • botswAnA • brAzil • brunei dArussAlAm • bulgAriA • CAmeroon • CAnAdA • CApe verde • CAymAn islAnds • Chile • ChinA • ColombiA • CostA riCA • CroAtiA • Cyprus • CzeCh republiC •
denmArk • dominiCAn republiC • eCuAdor • egypt ArAb rep • estoniA • FinlAnd • FrAnCe • germAny • ghAnA • greeCe • hAiti • hong kong • hungAry • indiA • indonesiA • irAn • irAq • isrAel • itAly • jAmAiCA • jApAn • jordAn • kAzAkhstAn • kenyA • koreA rep • kosovo • kuwAit • lAtviA • lebAnon • luxembourg • mAlAwi • mAlAysiA • mAltA • mAuritius • mexiCo • mozAmbique •
netherlAnds • new zeAlAnd • nigeriA • norwAy • omAn • pAkistAn • pAnAmA • pApuA new guineA • peru • philippines • polAnd • portugAl • puerto riCo • qAtAr • republiC oF irelAnd • romAniA • russiAn FederAtion • sAudi ArAbiA • serbiA And montenegro • seyChelles • singApore • slovAk republiC • sloveniA • south AFriCA • spAin • sri lAnkA • sudAn • sweden • switzerlAnd •
syriAn ArAb republiC • tAiwAn • tAnzAniA • thAilAnd • trinidAd And tobAgo • tunisiA • turkey • ugAndA • ukrAine • united ArAb emirAtes • united kingdom • united stAtes • uzbekistAn • venezuelA • rb west bAnk And gAzA • zAmbiA • zimbAbwe • AlgeriA • ArgentinA • AustrAliA • AustriA • AzerbAijAn • bAhAmAs • bAhrAin • bAnglAdesh • bArbAdos • belgium • bermudA • bosniA
And herzegovinA • botswAnA • brAzil • brunei dArussAlAm • bulgAriA • CAmeroon • CAnAdA • CApe verde • CAymAn islAnds • Chile • ChinA • ColombiA • CostA riCA • CroAtiA • Cyprus • CzeCh republiC • denmArk • dominiCAn republiC • eCuAdor • egypt ArAb rep • estoniA • FinlAnd • FrAnCe • germAny • ghAnA • greeCe • hAiti • hong kong • hungAry • indiA • indonesiA • irAn • irAq
• isrAel • itAly • jAmAiCA • jApAn • jordAn • kAzAkhstAn • koreA rep • kosovo • kuwAit • lAtviA • lebAnon • luxembourg • mAlAwi • mAlAysiA • mAltA • mAuritius • mexiCo • mozAmbique • netherlAnds • new zeAlAnd • nigeriA • norwAy • omAn • pAkistAn • pAnAmA • pApuA new guineA • philippines • polAnd • portugAl • puerto riCo • qAtAr • republiC oF irelAnd • romAniA • russiAn
FederAtion • sAudi ArAbiA • serbiA And montenegro • seyChelles • singApore • slovAk republiC • sloveniA • south AFriCA • spAin • sri lAnkA • sudAn • swAzilAnd • sweden • switzerlAnd • syriAn ArAb republiC • tAiwAn • tAnzAniA • thAilAnd • trinidAd And tobAgo • tunisiA • turkey • ugAndA • ukrAine • united ArAb emirAtes • united kingdom • united stAtes • uzbekistAn •
venezuelA • rb west bAnk And gAzA • zAmbiA • zimbAbwe • ArgentinA • AustrAliA • AustriA • AzerbAijAn • bAhAmAs • bAhrAin • bAnglAdesh • bArbAdos • belgium • bermudA • bosniA And herzegovinA • botswAnA • brAzil • brunei dArussAlAm • bulgAriA • CAmeroon • CAnAdA • CApe verde • CAymAn islAnds • Chile • ChinA • ColombiA • CostA riCA • CroAtiA • Cyprus • CzeCh republiC
• denmArk • dominiCAn republiC • eCuAdor • egypt ArAb rep • estoniA • FinlAnd • FrAnCe • germAny • ghAnA • greeCe • hAiti • hong kong • hungAry • indiA • indonesiA • irAn • irAq • isrAel • itAly • jAmAiCA • jApAn • jordAn • kAzAkhstAn • kenyA • koreA rep • kosovo • kuwAit • lAtviA • lebAnon • luxembourg • mAlAwi • mAlAysiA • mAltA • mAuritius • mexiCo • mozAmbique •
netherlAnds • new zeAlAnd • nigeriA • norwAy • omAn • pAkistAn • pAnAmA • pApuA new guineA • peru • philippines • polAnd • portugAl • puerto riCo • qAtAr • republiC oF irelAnd • romAniA • russiAn FederAtion • sAudi ArAbiA • serbiA And montenegro • seyChelles • singApore • slovAk republiC • sloveniA • south AFriCA • spAin • sri lAnkA • sudAn • swAzilAnd • sweden •
switzerlAnd • syriAn ArAb republiC • tAiwAn • tAnzAniA • thAilAnd • trinidAd And tobAgo • tunisiA • turkey • ugAndA • ukrAine • united ArAb emirAtes • united kingdom • united stAtes • uzbekistAn • venezuelA • rb west bAnk And gAzA • zAmbiA • zimbAbwe • bosniA And herzegovinA • botswAnA • brAzil • brunei dArussAlAm • bulgAriA • CAmeroon • CAnAdA • CApe verde •
CAymAn islAnds • Chile • ChinA • ColombiA • CostA riCA • CroAtiA • Cyprus • CzeCh republiC • denmArk • dominiCAn republiC • eCuAdor • egypt ArAb rep • estoniA • FinlAnd • FrAnCe • germAny • ghAnA • greeCe • hAiti • hong kong • hungAry • indiA • indonesiA • irAn • irAq • isrAel • itAly • jAmAiCA • jApAn • jordAn • kAzAkhstAn • kenyA • koreA rep • kosovo • kuwAit • lAtviA •
lebAnon • luxembourg • mAlAwi • mAlAysiA • mAltA • mAuritius • mexiCo • mozAmbique • netherlAnds • new zeAlAnd • nigeriA • norwAy • omAn • pAkistAn • pAnAmA • pApuA new guineA • peru • philippines • polAnd • portugAl • puerto riCo • qAtAr • republiC oF irelAnd • romAniA • russiAn FederAtion • sAudi ArAbiA • serbiA And montenegro • seyChelles • singApore • slovAk
republiC • sloveniA • south AFriCA • spAin • sri lAnkA • sudAn • swAzilAnd • sweden • switzerlAnd • syriAn ArAb republiC • tAiwAn • tAnzAniA • thAilAnd • trinidAd And tobAgo • tunisiA • turkey • ugAndA • ukrAine • united ArAb emirAtes • united kingdom • united stAtes • uzbekistAn • venezuelA • rb west bAnk And gAzA • zAmbiA • zimbAbwe • AlgeriA • AustrAliA • AustriA •
AzerbAijAn • bAhAmAs • bAhrAin • bAnglAdesh • bArbAdos • belgium • bermudA • bosniA And herzegovinA • botswAnA • brAzil • brunei dArussAlAm • bulgAriA • CAmeroon • CAnAdA • CApe verde • CAymAn islAnds • Chile • ChinA • ColombiA • CostA riCA • CroAtiA • Cyprus • CzeCh republiC • denmArk • dominiCAn republiC • eCuAdor • egypt ArAb rep • estoniA • FinlAnd • FrAnCe •
