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GARANTÍA DEL SUMINISTRO

In document EN ESPAÑA (página 72-75)

MINISTERIO DURANTE 2016

D) AGUA

2. GARANTÍA DEL SUMINISTRO

3.1 Introduction 3.2 History

3.3 Areas of operation

3.4 Malabar Gold- Kasaragod unit 3.5 Management and staff

3.6 Mission of the organization

3.7 Special features of Malabar Gold

3.8 Organizational structure 3.9 Sources of fund

3.10 Details of Malabar Gold collections

3.1 INTRODUCTION

Malabar Gold Pvt. Ltd is a unit of a corporative setup called Malabar Group of Companies. It is one among the 26 units or firms under Malabar Group of Companies. Today Malabar Gold is a leading jeweler in south India and Middle East. It has not only retail outlets but also runs

wholesale outlets too. Malabar Gold is reputed jeweler maker and has millions of customers across India and outside.

3.2 HISTORY

The name “Malabar” itself gives a clear idea of its origin, it was born on 5th July 1993 at Kozhikode, which is known as heart of Malabar i.e., northern Kerala. The founder of Malabar Gold is Mr. M.P Ahamed, who is the present chairman.

Earlier Malabar Gold was known as “Malabar Jewelers”. The present corporate office is at Kozhikode. Within 15 years Malabar Gold is

successful in spreading its wings throughout Karnataka, Kerala, Andhra Pradesh, and Gulf countries.

3.3 AREA OF OPERATION

Malabar Gold has opened its outlets throughout South India and Gulf countries. In total it has 26 outlets including wholesale outlets. They are listed as below:

Kerala: Calicut, Kannur, Thalassery, Kasaragod, Palakad, Manjeri, Trissur, Perinthalmannna, Vadakara, Kochi, Edappal, Kodungalloor, Kanhagad, Thodupuzha, Sulthan Bathery.

Karnataka: Mangalore, Bangalore (2 outlets).

Tamilnadu: Tirur, Erode.

Andhra Pradesh: Hyderabad.

UAE: Sharjah, Ajman, Al-Ain, Bur-Dubai.

They are also planning to extend their business in Payyannur, Coimbatore, Mysore and Tiruvananthapuram.

3.4 MALABAR GOLD- KASARAGOD UNIT

Malabar Gold opened its franchise in kasaragod on 7th December 2003. It was inaugurated by Panakad Hyderali Shihab Thangal. It is located in the Century Park shopping complex, near municipal new bustand. The

showroom is fully air conditioned and has a good parking facility too.

3.5 MANAGEMENT AND STAFF

Management is concerned with the accomplishment of objectives by utilizing physical and financial resources through the efforts of

manpower. Staff refers to the human resources within an organization.

The kasaragodunit is lead by a very good team headed by Mr. P.A.

Ibrahim Haji who is the General Manager. Altogether it has 64 employees. Persons with their destinations are listed below:

Sales Manager: Mr. Chandra Shekaran Nair.

Purchase Manager: Mr. Shahid P.C.

Accountant: Mr. Thomas.

Packing Manager: Mr. Shaji K

3.6 SPECIAL FEATURES OF MALABAR GOLD

1. Exclusive showroom for 100% BIS hallmarked 916 gold collections.

2. A vast array of modern designer collections from India, Singapore, Europe, Middle East etc.

3. Pure value for money guaranteed while buying and selling.

4. Lifelong guarantee and free maintenance for gold ornaments.

5. German made gold check carat analyzer to check the purity of gold while buying and selling gold.

6. Exclusive collections of MG diamonds.

7. IGI certificate of authenticity and buy back guarantee for diamond ornaments.

8. Special counter for world class branded watches like Omega, Rado, Mont Blanc, Seiko, Foce, Tissot, Espirit, Continental, Police, Tag Heuer, Caterpillar, D4 swiss, Accurate and Citizen.

9. 2 years international warranty and after sale service for Swiss made watches.

10. International Gemological Institute’s certificate for diamond ornaments.

11. PGI certificate for platinum ornaments.

12. Availability of well trained professional sales executives.

13. Certain percentage of profit is reserved for charity.

3.7 MISSION OF THE ORGANISATION

Vision of the organization is as follows:

1 To provide employment opportunity to educated people.

2 To training to unskilled persons.

3 To provide employment to persons from rural area.

4 To provide good quality products at reasonable price.

5 To give customers the best value for their money.

6 To provide good working conditions.

7 To earn reasonable profit.

3.8 SOCIAL RESPONSIBILITY OF MALABAR GOLD

Social responsibility means the obligation of a business to act in manner, which will serve the best interest of the society.

3.8.1 Towards the employees

Workers are, indeed the pillars of the organization. They are the

important part of the organization. It is therefore very necessary to keep them satisfied and give them in due. According to modern philosophy, labour is a human being and worker next.

Malabar Gold has to ensure job security for their workers and has to pay reasonable salaries for their effort. It also creates good working

conditions like good lighting, ventilation, air conditioning etc to its employees. The company also provides ESI to their staff. They are provided with accommodation, insurance coverage and uniforms to the staff. The firm also ensures selection and recruitment is being done without any discrimination like caste, colour, religion, and state.

3.8.2 Towards the customers

The satisfaction of the customers should be the primary concern of every business concern. Malabar Gold ensures marketing of such goods which are demanded by the customers based on their taste and preferences. it also ensures adequate supply of good quality products at reasonable price. After all their punch line is “beauty meets quality”.

3.8.3 Towards the society

Every organization has responsibility not only towards employees and customers but also towards the society also. Malabar Gold ensures maximum utilization of nation’s rich resources. They try to dispose less wastage. Together with this they also create more employment

opportunities. Provide jobs for unemployed youths of rural area. It also maintains good relation with local area.

3.9 ORGANISATONAL STRUCTURE

An organizational structure explains how authority and responsibility flows from one head to other. In Malabar Gold Managing Director is at the top level. He sets the plans and policies. He controls each and every corner of the showroom. Malabar Gold follows the centralized form of

structure. It means that all powers are vested with the op level management. The organization mainly has 4 departments and each department its own departmental heads and trainees.

Chart No: 3.1 Organizational Chart

3.10 SOURCES OF FUND

The main sources of the funds are bank loans and from other financial institutions. Almost half of the capital are owned fund.

3.11 DETAILS OF MALABAR GOLD COLLECTIONS

The exclusive collections of Malabar Gold include:

1 World class designer jewelry from Italy, Turkey, Korea, Bahrain and Singapore.

2 Traditional jewelleries from Karnataka and Kerala.

3 Royal Mughal collections 4 Karachi bangles.

Trainees Purchase Executive Trainees

8 Antique collections.

9 Hansa collections.

10 Bombay and Bombay special collections.

11 Signity studded jewelry.

12 Daily wear bangles and chains.

13 Formal or work wear jewelry.

14 Navrathna, birthstones, lucky stones studded with gold.

15 Platinum ornaments with “950 Purity Assurance Card”.

16. Wide range world class branded watches like Omega, Rado, Mont Blanc, Seiko, Foce, Tissot, Espirit, Continental, Police, Tag Heuer, Caterpillar, D4 swiss, Accurate and Citizen.

17. Varied collections of their own brand diamond collection called MG diamonds.

CHAPTER 4

In document EN ESPAÑA (página 72-75)