Overview
In StoreGrid, restoring files and directories is quite simple and can easily be done by end users themselves without the help of System Administrators. StoreGrid can restore more than one backup at a time from the backup server. Therefore, you don't have to wait for the first restore operation to complete before starting the next one.
How to get here in the StoreGrid Web Console?
In the top menu, select: "Restore". It will display the "List Of Backup For Restore" page. In the Action Column of the backup schedule you want to restore, click on the Restore icon.
Restore Backup Data
The following are the steps to be followed while restoring data:
Step 1:Select The Backup Name And The Backup Server
- The backup name is a non editable field here. The backup server will also be non-editable if the backup schedule is backing up to only one server. If the backup schedule is backing up to more than one server, then you need to choose the server here from the choice box.Step 2:
Select Version To Restore
- Here you will see a tree with each parent node representing a full backup that has been done with the time stamp of the last incremental backup performed for this full backup. If the backup schedule was not configured with multiple full backups, then this list will have only one parent node- that of the first full backup. Under each parent node, a leaf node with timestamp represents an incremental backup that has been done. The leaf-node with the earliest timestamp represents the time when the full backup was done and all other time stamps represent an incremental backup on top of the full backup. You can choose any version based on timestamp for restoring. Note that the tree in Step 3 loads with the files/folders based on what timestamp/version you choose here. Also, by default the tree in step 3 is loaded for the latest backup of the backup schedule.Step 3:
Select Files And Folders
- You could select the files/folders and their versions to restore from the file/folder tree. You can also specify the files/folder you want to restore in two other ways:1. You can filter the tree by entering a wild card (*.doc etc.) in the Filter files/folders text field. Note that the tree will also list the number of versions of each file as of the timestamp chosen in Step 2. You can either choose a specific version of a file to restore or choose the root node to restore the latest version (as of the timestamp chosen in Step 2) of all the files.
2. You can also enter the names of the files and folders directly. Click on the Let me directly enter the file/folder names instead of selecting them from the tree view link in step 3. Enter the complete path of the file/folder to restore and click the Add button. You can remove the selected files and folders by clicking the Remove button. Please note that while restoring files this way, you will be able to restore only the latest version of the file that was available at the backup time that you selected in Step 2. If you are trying to restore a delete file, then you should enter the path to the file's parent folder and not the path of the delete file.
Step 4:
The following are the options you have to provide in this step.Password
- If you had password protected the backup schedule, you will need to provide the password here.Restore Machine
- This is the StoreGrid client to which the backup data has to be restored to. The data can be moved either to the same machine or to a different (remote) machine. If the files have to be restored to a remote machine, you need to specify the remote machine's StoreGrid web console username and password.Restore Deleted Files
- This has three options to choose from:1.
Skip Deleted Files
- Choosing this option will skip the deleted files and restore the rest. 2.Deleted Files Only
- Choosing this option will restore only the deleted files.Restore Location
- You have two options:1.
Original:
This option is applicable only if the data is restored to the same machine. Setting this option will restore the backup data to its original location. Note that if the original file is already present in that location, the restored file will be saved with an extension SG (eg. a.doc will be saved as a.doc.sg) unless you specify otherwise in the ‘Advanced Settings’ below.2.
Alternate:
By setting this option, you can specify the alternate location to which the backup data has to be restored. The restored files will be saved in this location, but with their full original path – that way you know exactly where these files were in the first place!Advanced Options
- When backup data is restored, it is possible that the original files are already present in the restore location. In this case StoreGrid by default will retain the original file and rename the restored file with an extension *.SG. “Advanced settings” allows you to change this. The following options are available:1. Rename the restored file with a .SG extension and keep the existing file as it is. This is the default behavior, and is recommended.
2. Rename the existing file with a .SG extension and restore the backed up file as it is.
3. Overwrite the existing file with the restored file. If the existing file is different from the backed up file being restored, the contents of the existing file will be lost. Choose this option only if you are absolutely sure that the current file can be overwritten.
Restore and Cancel Button
- Once all the options are set and the files and folders to be restored are selected, click on the Restore button to restore the files and folders. The status of the restore operation will be displayed on a pop-up browser window.Limitations
1. Files/Folders entered manually for restore are case sensitive. Also, ensure that the complete path of the files/folders to be restored is entered.
2. A single deleted file/folder cannot be restored by entering the complete path to the deleted file in step 3. Instead, the path to the parent folder name that contains the deleted files/folders and then select the "Deleted Files Only" option in Step 4.
3. No error message will be displayed in the webconsole, if the files/folders entered manually for restore do not exist in the backup server or is not a part of the configured backup schedule. However, the error message will be reported in the restore progress and report.
4. Only the latest version will be restored if the files/folders to be restored is specified by entering the complete file/folder path in step 3. For example, if a file (image.jpg) has 4 versions (*.ver_001, *.ver_002, *.ver_003, *.ver_004), then by default the latest version (*.ver_004) will be restored for the selected timestamp.