Información que se maneja - PROPUESTA DE SOLUCIÓN

CAPÍTULO 3: PROPUESTA DE SOLUCIÓN

3.2 Información que se maneja

This section describes how to verify the board temperature.

Commissioning Guide 4 Checking the Hardware

4.1 Checking the Software Version

This section describes how to determine if the software version meets the deployment requirements.

Prerequisites

The CX600 has been logged in to. For more information, see 2 Logging In to the CX600.

Procedure

Step 1 Run the display version [ slot slot-id ] command to view the version information.

<HUAWEI> display version

Huawei Versatile Routing Platform Software

HUAWEI CX600-X8 uptime is 0 day, 10 hours, 15 minute CX600 version information:

----If the version displayed in boldface in the preceding information on the CX600 is consistent with the version required for deployment, go on with the subsequent commissioning.

Step 2 Run the display startup command to view the system software and configuration files for the current and next startup.

<HUAWEI> display startup MainBoard:

Configured startup system software: cfcard:/V600R007C00.cc Startup system software: cfcard:/V600R007C00.cc Next startup system software: cfcard:/V600R007C00.cc Startup saved-configuration file: cfcard:/vrpcfg.zip Next startup saved-configuration file: cfcard:/vrpcfg.zip

Startup paf file: cfcard:/paf-V600R007C00.txt Next startup paf file: cfcard:/paf-V600R007C00.txt Startup license file: cfcard:/license-V600R007C00.txt Next startup license file: cfcard:/license-V600R007C00.txt Startup patch package: cfcard:/patch.bat

Next startup patch package: cfcard:/patch.bat SlaveBoard:

Next startup patch package: cfcard:/patch.bat

If the names of system software and configuration files, displayed in boldface in the preceding information, for the next startup are consistent with that required for deployment, go on with the subsequent commissioning.

----End

Commissioning Guide 4 Checking the Hardware

Troubleshooting

If the software version does not meet the deployment requirement, it needs to be upgraded.

NOTE

Before upgrading the software version, contact Huawei technical support personnel or visit http://

support.huawei.com to download the reference documents, including the Version Upgrade Guide, Release Notes, Patch Operation Guide, and Paf&License Selection Guide, and system software that may be used during the upgrade.

4.2 Checking the Health Status of the CX600

This section describes how to verify whether the current status of the CX600 meets the deployment requirements.

Prerequisites

The CX600 has been logged in to. For more information, see 2 Logging In to the CX600.

Procedure

Step 1 Run the display health command to view the health status of the CX600.

<HUAWEI> display health

---Slot CPU Usage Memory Usage (Used/ Total) ---18 MPU(Master) 16% 43% 438MB/ 1008MB 2 LPU 12% 16% 164MB/ 988MB 6 LPU 26% 27% 275MB/ 988MB 11 LPU 4% 15% 152MB/ 988MB 16 LPU 14% 27% 275MB/ 988MB 19 SFU 18% 48% 13MB/ 28MB 20 SFU 18% 48% 13MB/ 28MB 21 SFU 18% 48% 13MB/ 28MB 22 SFU 16% 48% 13MB/ 28MB 17 MPU(Slave) 9% 34% 350MB/ 1008MB

---If the CPU usage and memory usage of the boards on the CX600 remain under 80%, as shown by the percentages in boldface in the displayed information, go on with the subsequent commissioning.

----End

Troubleshooting

In normal situations, CPU or memory usage should be lower than 80%.

If CPU or memory usage remains high before services are deployed in a large scale, contact Huawei technical support personnel.

4.3 Checking the Board Registration Status

This section describes how to determine whether the boards are properly installed and function normally.

Commissioning Guide 4 Checking the Hardware

Prerequisites

The CX600 has been logged in to. For more information, see 2 Logging In to the CX600.

Procedure

Step 1 Run the display device [ pic-status | slot-id ] command to view information about the components installed on the CX600. If [ pic-status | slot-id ] is specified, the command will display information about the Physical Interface Cards (PICs) on all LPUs and information about a specified slot for the LPU, MPU, SFU, power module, or fan module.

<HUAWEI> display device CX600's Device status:

Slot # Type Online Register Status Primary

---2 LPU Present Registered Normal NA

3 LPU Present Registered Normal NA 4 LPU Present Registered Normal NA 6 LPU Present Registered Normal NA 9 MPU Present Registered NA Master 10 MPU Present Registered Normal Slave 11 SFU Present Registered Normal NA 12 SFU Present Registered Normal NA 13 SFU Present Registered Normal NA 14 SFU Present Registered Normal NA 15 CLK Present Registered Normal Master 16 CLK Present Registered Normal Slave 18 PWR Present Registered Normal NA 19 FAN Present Registered Normal NA 20 FAN Present Registered Normal NA 21 LCD Present Registered Normal NA

---Pay attention to the Register and Status fields in the displayed information.

l Register field: indicates whether a component is successfully registered. The field value can be NA, Registered, or Unregistered. NA indicates that the component must be used during the CX600 startup. Registered indicates that a component is successfully registered.

Unregistered indicates that a component is not registered.

l Status field: indicates the component status. The field value can be Normal or Abnormal.

If the Register field values are Registered or NA and the Status field values are Normal, as shown by the characters in boldface in the preceding displayed information, go on with the subsequent commissioning.

----End

Troubleshooting

If the board is not registered, perform the following operations:

1. Check that the start-up time of the board has expired.

The time required for a board to complete registration after it is powered on is called the start-up time.

Normally, an LPU can complete the start-up process within 5 minutes. If the system software and related files need to be updated, an LPU can complete the start-up process within 10 minutes.

Commissioning Guide 4 Checking the Hardware

Normally, an SFU can complete the start-up process within 2 minutes. If the system software and related files need to be updated, an SFU can complete the start-up process within 5 minutes.

Wait until the start-up time expires. If the board is still unregistered when the start-up time expires, go to Step 2.

2. Check that the board type is supported by the system software.

Supported board types vary with system software versions. For the types of boards that are supported by this software version, see the chapter titled "Boards" in the HUAWEI CX600 Metro Services Platform Hardware Description.

If the board type is supported by this system software version but the board cannot be registered, go to Step 3.

3. Check that the board has been powered on.

Run the power on slot ? command in the user view. If "<null>" is displayed, all boards have been powered on.

If the slot number of the board is displayed, the board is not powered on. Check whether the power supply of the slot where the board resides is normal. If the indicator on the board is on, the power supply of this slot is normal.

l If the power supply of the slot is abnormal, contact Huawei technical support personnel.

l If the power supply of the slot is normal but the system still informs that the board is not powered on, the power module on the board is faulty. In this case, you need to replace the board.

If the power supply of the board is normal but the board still cannot be registered, go to Step 4.

4. Upgrade the EPLD of the board.

Run the upgrade lpu by-testbus slot-id startup mbus_epld, upgrade lpu by-testbus slot-id startup fad_epld, and upgrade lpu by-testbus slot-id startup lpu_epld commands in the user view to upgrade the EPLD of the LPU.

Run the upgrade sfu by-testbus id startup mbus_epld, upgrade sfu by-testbus slot-id startup sfu_epld1, and upgrade sfu by-testbus slot-slot-id startup sfu_epld2 commands in the user view to upgrade the EPLD of the SFU.

If the board still cannot be registered after the EPLD is upgraded, go to Step 5.

5. Upgrade the basic BootROM and advanced BootROM of the board.

Run the upgrade lpu by-testbus slot-id startup lpu_bootrom, upgrade lpu by-testbus slot-id startup lpu_bootload, upgrade lpu by-testbus slot-id startup fad_bootrom, and upgrade lpu by-testbus slot-id startup fad_bootload commands in the user view to upgrade the basic BootROM and advanced BootROM of an LPU.

Run the upgrade sfu testbus slot-id startup sfu_bootrom and upgrade sfu by-testbus slot-id startup sfu_bootload commands in the user view to upgrade the basic BootROM and advanced BootROM of the concerned SFU.

If the board still cannot be registered after the upgrade, go to Step 6.

6. If a new board cannot be registered, remove the board and then install it again. If the board still cannot be registered, go to Step 7.

7. Collect the following information and contact Huawei technical support personnel:

l Results of the preceding operation procedure

Commissioning Guide 4 Checking the Hardware

l Configuration files, log files, and alarm files of the CX600. For more information, see Maintenance Items and Operations to collect the information.

4.4 Checking the Fan Status

This section describes how to check whether fans function properly.

Prerequisites

The CX600 has been logged in to. For more information, see 2 Logging In to the CX600.

Procedure

Step 1 Run the display fan command to check the fan status.

<HUAWEI> display fan Slotid : 19 Present : YES Registered: YES Status : AUTO FanSpeed : [No.]Speed [1]45%

Slotid : 20 Present : YES Registered: YES Status : AUTO FanSpeed : [No.]Speed [1]45%

If fan modules are properly installed and successfully registered, as shown by the characters in boldface in the displayed information, go on with the subsequent commissioning.

----End

Commissioning Result

The displayed information may be different in real-world situations. For more information, see display fan.

4.5 Checking the Power Status

This section describes how to verify whether power modules function properly.

Prerequisites

The CX600 has been logged in to. For more information, see 2 Logging In to the CX600.

Procedure

Step 1 Run the display power command to check the power status.

<HUAWEI> display power

No Present mode State Num ---17 Yes DC Normal 1 18 Yes DC Normal 1

Commissioning Guide 4 Checking the Hardware

Power monitor cable state:

Plug

If the power modules are properly installed and work normally as shown by the characters in boldface in the displayed information, go on with the subsequent commissioning.

----End

Commissioning Result

The displayed information may be different in real-world situations. For more information, see display power.

4.6 Checking System Time

This section describes how to verify whether the system time meets the system requirements.

Prerequisites

The CX600 has been logged in to. For more information, see 2 Logging In to the CX600.

Procedure

Step 1 Run the display clock command to view system time.

<HUAWEI> display clock 2010-10-31 19:16:14 Sunday

Time Zone(DefaultZoneName) : UTC

If the system time and time zone displayed in boldface in the preceding information are consistent with the local time and time zone, go on with the subsequent commissioning.

----End

Troubleshooting

If the system time and time zone displayed in the display clock command output are inconsistent with the local time and time zone, follow the procedure below to reconfigure the system time:

1. Run the clock datetime [ utc ] HH:MM:SS YYYY-MM-DD command in the user view to set the Universal Time Coordinated (UTC).

2. Run the clock timezone time-zone-name { add | minus } offset command in the user view to set the time zone based on an offset. (The CX600 obtains the current system time by subtracting an offset from or adding an offset to the UTC.)

3. (Optional) Run the clock daylight-saving-time time-zone-name repeating start-time { { { first | second | third | fourth | last } weekday month } | start-date } end-time { { { first | second | third | fourth | last } weekday month } | end-date } offset command in the user view to set the daylight saving time.

4.7 Checking the Interface Status

This section describes how to verify the interface status.

Commissioning Guide 4 Checking the Hardware

Prerequisites

The CX600 has been logged in to. For more information, see 2 Logging In to the CX600.

Procedure

Step 1 Run the display interface brief [ main ] command to view brief information about all interfaces on the CX600. The information includes the physical status, protocol status, latest bandwidth usage in the inbound or outbound direction, and number of received or transmitted incorrect packets.

<HUAWEI> display interface brief PHY: Physical

*down: administratively down

^down: standby (l):loopback (s):spoofing (b):BFD down (e):EFM down

(d):Dampening Suppressed

InUti/OutUti: input utility/output utility

Interface PHY Protocol InUti OutUti inErrors outErrors Eth-Trunk0 up up 3% 7% 12 0 GigabitEthernet3/0/0 up up 50% 60% 23 125 GigabitEthernet3/0/3 *down down 40% 30% 0 0 GigabitEthernet3/0/1 up up 0% 0% 0 0 GigabitEthernet3/0/2.1 up up 0% 0% 0 0 Ip-Trunk1 up up 0% 0% 0 0

Ensure that the physical status and protocol status are Up.

----End

Troubleshooting

If the physical status is Down, perform the following operations:

1. Run the display this command on both the local and remote interfaces to check whether they have been shut down. If either one of them or both of them have been shut down, run the undo shutdown command in the interface view. After that, run the display this interface command to check whether the interfaces have gone Up.

2. At this step, Ethernet interfaces and non-Ethernet interfaces are handled differently.

l If Ethernet interfaces are used for connection, check that the rate and duplex mode have been configured on the peer device. Then, set the same rate and duplex mode on the local interface as that on the peer device. After that, run the display this interface command to check whether the interface status is Up.

The available commands are as follows:

–Run the duplex { full | half | auto } command to configure the half-duplex mode on an Ethernet interface.

–Run the speed { 10 | 100 | 1000 | auto } command to configure the rate on an Ethernet interface.

l If non-Ethernet interfaces are used for connection, skip this step.

3. At this step, optical interfaces and electrical interfaces are handled differently.

l If optical interfaces are used for connection, skip this step.

Commissioning Guide 4 Checking the Hardware

–Check that the fiber is properly installed. If the fiber is improperly installed, reinstall the fiber. After that, run the display this interface command to check whether the interface status is Up. If the fiber is properly installed but the interface status is Down, perform the next step.

–Check that the optical modules on the interfaces of the local match that of peer devices, including interface types, wavelengths, and optical powers of optical modules. If they are not matched, replace optical modules. Then, run the display this interface command to check whether the interface status is Up.

l If electrical interfaces are used for connection, check that the network cable is properly installed. If the network cable is improperly installed, reinstall the network cable. After that, run the display this interface command to check whether the interface status is Up. If the network cable is properly installed but the interface status is Down, perform the next step.

4. If optical interfaces are used for connection, use a fiber or optical modules. If electrical interfaces are used for connection, use a network cable or electrical modules. After that, run the display this interface command to check whether the interface status is Up.

5. Run the display trapbuffer command to check whether interface-related alarms have been generated. If such alarms have been generated, consult the Alarm Reference of the CX600.

6. Contact Huawei technical support personnel.

4.8 Checking Alarm Information

This section describes how to verify alarms and faults about the CX600.

Prerequisites

The CX600 has been logged in to. For more information, see 2 Logging In to the CX600.

Procedure

Step 1 Run the display alarm { slot-id | all } command to view all alarms on the CX600 to determine if faults have occurred on the CX600.

<HUAWEI> display alarm all

--- NO alarm ---

If the preceding information is displayed, the hardware is not faulty. Otherwise, locate and rectify any found fault based on the contents of the Info field in the command output.

Step 2 Run the display trapbuffer[ size value ] [ | count ] [ | { begin| include| exclude} regular-expression] command to view alarms recorded in the trap buffer. Pay attention to the important alarms.

<HUAWEI> display trapbuffer

Trapping Buffer Configuration and contents:enabled allowed max buffer size : 1024

actual buffer size : 256

channel number : 3 , channel name : trapbuffer dropped messages : 0

overwritten messages : 131 current messages : 1

Commissioning Guide 4 Checking the Hardware

#Nov 16 2010 15:33:06 HUAWEI SRM_BASE/1/ENTITYRESUME: OID 1.3.6.1.4.1.2011.5.25 .129.2.1.10 Physical entity is detected resumed from failure. (EntityPhysicalInd ex=16908289, BaseTrapSeverity=2, BaseTrapProbableCause=67719, BaseTrapEventType=

5, EntPhysicalContainedIn=16908288, EntPhysicalName="LPU 2", RelativeResource="S FP", ReasonDescription="LPU 2 is failed, EAGF SFP 0 of PIC0 is abnormal, Resume")

The part displayed in boldface in the preceding information indicates the alarm severity. Note down the alarms and immediately handle the alarms whose alarm severities are 3 or higher.

----End

4.9 Checking the Voltage of Each Board

This section describes how to verify board voltages.

Prerequisites

The CX600 has been logged in to. For more information, see 2 Logging In to the CX600.

Procedure

Step 1 Run the display voltage[ [ lpu | mpu | sfu ] slot slot-id [ pic pic-id ] ] command to view the status of the voltage sensor on each board.

<HUAWEI> display voltage SlotID2 :

SlotID: 2

Base-Board, Unit: Volt, Slot2

PCB I2C Addr Chl Status Required LowAlmThreshold HighAlmThreshold Vol Ratio Major Fatal Major Fatal

---FADB 1 0 0 NORMAL 1.50 1.20 1.05 1.80 1.95 1.50 1.00 FADB 1 0 1 NORMAL 1.80 1.44 1.26 2.16 2.34 1.85 1.00 FADB 1 0 2 NORMAL 2.50 2.00 1.75 3.00 3.25 2.77 0.68 FADB 1 0 6 NORMAL 5.00 4.05 3.55 6.07 6.57 5.02 0.38 LPUA 1 0 3 NORMAL 1.30 1.04 0.91 1.56 1.69 1.33 1.00 LPUA 1 0 4 NORMAL 1.30 1.04 0.91 1.56 1.69 1.32 1.00 LPUA 1 0 5 NORMAL 2.50 2.00 1.75 3.00 3.25 2.53 0.76 EAGF 1 3 0 NORMAL 1.80 1.62 1.44 1.98 2.16 1.89 1.00 EAGF 1 3 1 NORMAL 2.50 2.25 2.00 2.75 3.00 2.50 0.76 EAGF 1 3 2 NORMAL 3.30 3.00 2.67 3.67 4.00 3.39 0.58 EAGF 1 3 6 NORMAL 5.00 4.55 4.05 5.57 6.07 5.02 0.38

Pay attention to the values of boldfaced fields displayed. The Required field indicates the ideal voltage. The Vol field indicates the current voltage. The Low_Alam_Threshold Major field indicates the threshold of a low voltage for a minor alarm. If the voltage is below this threshold, a minor alarm will be generated. The Low_Alam_Threshold Fatal field indicates the threshold of a low voltage for a critical alarm. If the voltage is below this threshold, the CX600 may work abnormally or be damaged. The High_Alam_Threshold Major field indicates the threshold of a high voltage for a minor alarm. If the voltage is higher than this threshold, a minor alarm will be generated. The High_Alam_Threshold Fatal field indicates the threshold of a high voltage for a critical alarm. If the voltage is higher than this threshold, the CX600 may work abnormally or be damaged.

If the displayed value of the Vol field is between the value of the Low_Alam_Threshold Major field and the value of the High_Alam_Threshold Major field, the board voltage is normal. Then, go on with the subsequent commissioning.

----End

Commissioning Guide 4 Checking the Hardware

Troubleshooting

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