Perform Reverse DNS Lookups When Visitors Arrive
Select this option if you want WhosOn to perform a reverse DNS lookup on the visitors IP address when they arrive at your site. Once WhosOn has done the lookup the visitors full DNS name will be shown. WhosOn maintains a database table of resolved IP addresses and only does a lookup if the DNS name is not already known.
If this option is enabled you must enter the IP address of the DNS Server to use. WhosOn will retrieve this for you from your network settings, but you can change it if you find that reverse DNS lookups are not working.
Visit Timeout – Assume Visitor Has Left Site If No Activity For xx Minutes
Enter the number of minutes that WhosOn should wait before removing a non-moving visitor from the Current Visitors list. If you are using the WhosOn Gateway to track visitors then visitor sessions will end when the visitor closes their browser or leaves your site to go elsewhere. The timeout value specified here will be used when the Gateway is not used, or for visitors that do not allow Javascript to be executed on their browser.
Ignore Spiders
Check this option if you want WhosOn to ignore spiders completely. If not checked spiders will appear in the Current Visitors list and be added to the Spiders list. Spider visit records will also be stored in the database.
Hide On Startup
If enabled, WhosOn will run in the system tray when it is started. This only applies if you are not running the WhosOn Server as a service. When run as a service WhosOn will always start in the System Tray.
Show User Name Column In Visitors View
The user name column is hidden by default (because most users don’t use it). WhosOn tracks visitors by their IP address and UserName. This means if two visitors from the same IP address (for example visitors using a Proxy Server) arrive with different UserNames they will appear as different visitors. You must enable logging of the UserName field in your web server log files for the user name to be used and displayed.
Show Full Country Name & City Column In Visitors View
You can show the full Country Name, City & Region in the current visitors view, or to save space you can just show the two letter country code.
Hide Passwords On Settings Forms
If this option is selected then all password entries in WhosOn will show as ****
WhosOn can send you emails when the following events occur:
• Exceptions are raised – you can define which exceptions are emailed. See: Exceptions
• Alerts are raised – when visitors arrive at your site and trigger an alert. • Prospects are detected
WhosOn can also send you emailed summary reports each day. You can also email most views & lists.
This tab is used to define how WhosOn sends emails.
SMTP Server Name or IP Address
WhosOn uses SMTP to send emails. You must specify the SMTP Server to use.
From Address
Enter a valid from address. Some mail servers will expect this address to exist.
User Name/Password
Depending on your mail server you may need to specify a user name & password.
Subject Line
Enter any text you like for the default subject line of email sent by WhosOn. Default Recipients
You can specify recipients on a site-by-site basis See: Site Settings – Email Tab. You can also specify a global address. If a global address (or addresses) is specified then WhosOn will send emails to both the global and site specific recipients. You can leave the global address blank and just use site specific addresses if you like.
Send Pending Emails Every xx Minutes
As email events are raised WhosOn does not send them right away. Instead it adds them to a queue of pending emails and sends the queue in a batch every few minutes. You can change the interval here. This setting will stop you from getting many individual emails in one go. If WhosOn needs to send you several messages it will combine them into 1 email and send it when the next batch is sent.
Send Test Email
Use this button to verify your email settings are working. When you run a test a list of SMTP commands and return values will be displayed allowing you to trace any problems.
Sounds
This tab allows you to select sound files used by WhosOn and to enable or disable sounds.
Make A Sound When A New Visitor Arrives
Enable this option if you want WhosOn to play a sound when a new visitor arrives at your site. This option is disabled by default since it can get annoying on busy sites!
Make A Sound When Prospects Are Detected
Enable this option if you want WhosOn to play a sound when new Prospects are detected. See: Prospect Detection
Make A Sound When Hackers Are Detected
Enable this option if you want WhosOn to play a sound whenever the hacker detected exception is raised for a visitor.
You can also define specific sounds for Alerts See: Site Settings – Alerts
Note: WhosOn never makes sounds during the first scan after a restart. Only new visitors arriving after the first scan will make sounds.
Time Zone
Use this tab to change the GMT bias value that WhosOn uses to convert times stored in GMT format to your local time.
Most web servers store times in log files in GMT format – the time of day in Greenwich United Kingdom (Greenwich Mean Time). This time must be converted by WhosOn into your local time.
By default WhosOn uses your regional settings (defined in the Windows Control Panel) to make the conversion. However you can change the GMT bias here.
Use System Settings To Convert GMT To Local Time
Disable this option if you want to specify your own GMT Bias. You may need to do this if you web server is in a different time zone than the WhosOn PC.
You can specify a GMT bias as +/- minutes that your local time is different than GMT.
Note: You can also specify a GMT bias on a site by site basis: See:Site Settings – General Tab