CH A P TER 9 O S S /N ETW O RK MA N A G E ME N T
Cisco Building Broadband Service Manager
Cisco Building Broadband Service Manager (BBSM) is the software-based service creation platform for the Cisco Building Broadband Solutions for hotels, apartments, office buildings, campuses, and other MxU Segments. Cisco BBSM works with Cisco cable products to provide a complete solution that enables cable service providers or MxU property owners to create, market and operate broadband access services Cisco BBSM provides plug-and-play access. The product allows customers to self-provision services to reduce support requirements and increase usage.
Customizable portals, advertising platforms, and tiered service levels allow property owners and service providers to generate incremental revenue
Cisco BBSM supports multiple authentication and billing options, including credit card, RADIUS, property management system and access codes, through either existing interfaces or open APIs. A comprehensive software developers kit allows customization. Cisco BBSM is also available as a preloaded server appliance.
When to Use
Key Features
• Enables user access regardless of network interface configurations. Computer users can connect to the network using interfaces configured for Dynamic Host Configuration Protocol (DHCP) or static IP addressing methods. This
plug-and-play capability provides access to the greatest number of users. • Supports multiple authentication methods that include: Remote Access Dial-In
User Service (RADIUS) authentication to either local or remote RADIUS servers for prepaid users or service subscribers, credit card authentication, access code authentication (e.g., hotel meeting rooms), and automated authentication based on known port location in a specific room.
• Accounts for usage and collects payment using multiple methods, including:
– Direct posting of charges to a hotel property management system (PMS) for users connecting from guest rooms
– Charge processing by a remote credit card processing service; this enables payment from any location on a property
Use This Product When You Need Cisco Building Broadband
Service Manager
An integrated, single-vendor MxU application bundle—Together with the Cisco uBR7100 Series, Cisco BBSM delivers a cable-based, in-building platform for plug-and-play Internet access, self-service activation, tiered service levels, and integrated billing for multi-unit (MxU) applications
– Subscription or prepaid users can authenticate and have their usage tracked via RADIUS and pay through offline methods
– Per minute broadband access can be pre-paid for via access codes • Redirects all users through two steps during connection. First, they are directed
to a Connect Screen, which explains the services available to them, including potentially multiple bandwidth and price options. Once users select and purchase service, they are directed to a portal page as their first location on the Internet. This provides a second branding and marketing opportunity
• Pre-authentication of specified domains that includes a “transparent proxy” feature which allow service providers to force all Web requests to go through the Microsoft Proxy Server installed on the Cisco BBSM server. When logging is turned on in the Microsoft Proxy Server application, that allows the software to capture a list of Web sites visited. This information can be later mined to determine popular Web sites
• Features to support network installation, configuration, and testing such as switch discovery; enforced line testing to ensure ports can not be mapped until the connection meets quality standards, and a limited set of local network performance monitoring tests to enable proactive quality assurance Enhancements in Cisco BBSM version 5.1 include:
• RADIUS accounting support, allowing Cisco BBSM to automatically transmit accounting records to a RADIUS server
• Port hopping, allowing users to transparently hop from wired port to wired port, providing user mobility within a site
• Supports unlimited walled garden entries, which are entered as an individual IP addresses or an entire subnet
• Provides installations with limited-bandwidth WAN links a maximum sessions limit. If a user starts a session that exceeds the configured limit Cisco BBSM redirects the user to a “system busy” Web page that can be customized
• Cisco Building Broadband Service Director (BBSD) support for multiple BBSM servers in the field. BBSD allows a service provider or large property
owner/manager to centrally maintain, manage and report on multiple BBSM servers
Cisco Building Broadband Service Manager CH A P TER 9 O S S /N ETW O RK MA N A G E ME N T Specifications
For More Information
www.cisco.com/warp/public/cc/pd/nemnsw/bbsm/
Feature Cisco Building Broadband Service Manager Platforms Cisco BBSM pre-loaded server (BB-SM-Server-96)
Cisco BBSM on CD (BB-SM-CD-96)
Cisco BBSM Upgrade v5.0 to v5.1 (BB-SM-5.1-UPG)
BBSM Small Property Bundle (BB-SM-Bundle-48=) BBSM for small properties including 48 port license, MS Windows 2000 server, MS Multiple ISA Server
Recommended server specifications for all BBSM applications Pentium processor (750MHz or greater)
Minimum 9Gb disk drive Minimum 256MB memory
Ethernet 10/100 NIC card for External LAN (any vendor) Internal NIC
3Com—3C905B-TX and 3C905C-TXM Intel—PRO/100+ PCI and MiniPCI D-Link—DFE-550TX
RS 232 Serial Port for optional PMS connections
Available Software Cisco BBSM version 5.1
Cisco BBSM Software Developers Kit (SDK) Recovery CD
Microsoft Windows 2000 Server Operating System Microsoft ISA server
MSDE database
Keyview Pro must be purchased to enable network printing BBSM-LIC-24=additional 24 port license pack for BB-SM-Server 96 or BB-SM-CD-96 or BB-SM-Bundle-48=
Dimensions and Weight (H x W x D) Height: 1.75 in. (1U) Width: 16.75 in.
Depth: 22.00 in. including bezel 19 in. Rackmount Kit