La lectura como placer estético: distintas visiones

a. DESCRIPTION OF IT SERVICES AND PRICING (1) NCR's Professional Services Solution Portfolio

NCR has an extensive Professional Services Solution Portfolio that is tailored to support our customers’ diverse IT requirements. Using a combination of Consulting, Management, Engineering and Development, Integration and Deployment, and Maintenance and Support services, NCR encompasses all critical aspects to develop leading-edge solutions.

NCR’s Business Impact Consultants are industry experts who work to develop a clear understanding of how new technologies can impact your organization and provide a clear, objective, and organized approach to aligning goals and objectives for maximum results.

NCR Business Impact Consultants can help leverage key technologies that deliver major business initiatives, implement change, increase productivity, improve revenue and margins, enhance customer service, and reduce operating costs. (3) Business and IT Architecture Strategy Consulting

By combining industry knowledge and expertise, NCR’s Business and IT Architectural Consultants can help define an IT architecture that is

technologically sound. Armed with an awareness of industry trends, NCR’s consultants create a consistent and flexible IT strategy and architecture that is integrated within the organization and adaptable for future expansion to achieve maximum impact. NCR has the unique expertise and resources to develop an effective IT architecture that aligns your objectives with IT, while ensuring that the technology investments are based solidly on business value.

(4) Project Management

NCR’s Project Managers leverage more than a decade of experience with large- scale multi-vendor projects, a strong core competency, a confirmed history of designing and implementing high-tech business solutions, and technology leadership. They combine professional expertise, proven methodology, and teaming among NCR, subcontractors and Subject Matter Expert (SME) resources to ensure that the solution meets the needs of the client and is executed on time and within budget.

NCR’s Project Management Methodology for planning, executing, and tracking the solution through completion provides the following benefits to our clients: multiple, complex IT services are implemented in accordance with documented time, cost, and performance objectives; project plans are aligned to business plans; risk is minimized through up-front planning and analysis; solutions are executed on time and within budget; critical path tasks are managed; and end- user acceptance of a new solution is increased by involving users throughout the process.

b. DESCRIPTIONS OF NCR JOB TITLES FOR HOURLY RATES (1) STAFF CONSULTANT

Minimum/General Experience: Two (2) years experience in the fundamentals of systems analysis and design services, problem resolution or technology

integration/services. This includes but is not limited to database consulting, network consulting, telecommunications consulting, and solutions design consulting. May possess specific experience related to the work to be performed on a specific services order.

Minimum Education: BA/BS Degree or equivalent experience for the service being provided.

(2) CONSULTANT

Minimum/General Experience: Four (4) years of technical experience in the area of systems analysis and design services, system integration and interoperability testing/evaluation, configuration analysis, or problem analysis. This includes but is not limited to database consulting, network consulting, telecommunications consulting, and solutions design consulting. May possess specific experience in the type of solutions or licensed products to be used on a specific services order. Minimum Education: BA/BS Degree or equivalent experience for the service being provided.

Minimum/General Experience: Six (6) - eight (8) years of technical experience in the area of systems analysis and design services, requirements analysis,

migration services, technical project management, customer business consulting, system architecture consulting, or problem analysis skills. This includes but is not limited to database consulting, network consulting, telecommunications consulting, or solutions design consulting. May possess specific experience in the type of complex solutions or licensed products to be used on a specific services order.

Minimum Education: BA/BS Degree, equivalent experience or subject matter expertise.

(4) PARTNER

Minimum/General Experience: Ten (10) or more years of technical experience in the area of systems analysis and design services, migration services, enterprise- wide migration services and systems design, project/program management, highly specialized architecture consulting, business information systems planning, specialized industry specific consultant. This includes but is not limited to database consulting, network consulting, telecommunications consulting, and enterprise solutions design consulting. Must possess specific experience in the type of complex solutions or licensed products to be used on a specific service order.

Minimum Education: MS Degree, equivalent experience or subject matter expertise.

c. NCR PROFESSIONAL SERVICES PRICING (1) Hourly Rates

The hourly rates specified below shall apply regardless of whether the services are performed by NCR or its subcontractors, as long as the individuals

performing the services meet the education, experience and expertise requirements for the applicable category.

The following charges apply to purchases of contracted professional services during normal business hours (Monday - Friday, 8:00 am - 5:00 pm, exclusive of holidays observed by the ordering activity or NCR) and to the local service area (50 miles radius). In those instances where an ordered service cannot be supported from within a 50 mile radius, NCR will, upon receipt of an order for services, provide the procurement office with a not-to-exceed estimate of travel and per diem costs. All Information Technology Services engagements carry a minimum purchase requirement of eight (8) labor hours per individual

consultant.

(2) Length of Engagement

NCR has a tiered hourly rate schedule based on the length of each Information Technology Services engagement. NCR offers Time and Materials hourly rates for engagement lengths of less than 834 consecutive labor hours with a single consultant. Six month Information Technology Services engagements are priced based on a minimum of 834 consecutive labor hours per individual consultant. Twelve month Information Technology Services engagements are priced based on a minimum of 1,720 consecutive labor hours per individual consultant.

Hourly Rates:

Retail & Financial Solutions Labor Category Hourly Rate Staff Consultant $149.62 Consultant $176.83 Senior Consultant $190.43 Partner $204.03

PRODUCT ID PRODUCT DESCRIPTION