Phone: (425) 417-6180 Email: [email protected]
SUMMARY
Driven multi-disciplinary technology Executive with over 13 years of proven global leadership in partner development, sales, marketing, operations, strategy and finance. Known for cross-organizational collaboration, entrepreneurial intuition, integrity and enthusiasm. Responsible for $16.4M annual budget in support of a $200M Microsoft product group. Principal strengths include new business & partner development, analytical decision making, strategy development, turn-around management and mentoring others to reach their full potential.
Executive MBA from the Kellogg School of Management, Northwestern University
EXPERIENCE
MICROSOFT CORPORATION Redmond, WA
Field Marketing Manager 2007 – Present
• Full responsibility for strategic development and field execution of marketing and sales initiatives for Learning Solutions in North America, driving over $63M in Certification & Training revenue and managing $750K budget. Contributed to 112% quota attainment and 2% Y/Y growth in North American Learning business in 2012.
• Led North American campaign strategy and execution of employability initiative to help IT Professionals and Developers advance their careers, resulting in $4.7M revenue and $9.2M additional pipeline revenue, 120M impressions and 275K individuals certified. Campaign selected from over 450 submissions across company to win Microsoft Marketing Excellence
Award from Chief Marketing Officer.
• Led vision and development of Metropolitan Statistical Area analysis of revenue indexed across 52 US markets to identify micro- market over/under performance and total market potential. Trained account teams to redeliver results to partner executives enabling more effective data-driven growth strategy.
• Led strategy and branding consulting engagement with Microsoft Partner Network organization on Winning New Customer Entrants resulting in 100% satisfaction rating and development of published whitepaper to over 2,000 global partner companies. • Enabled 738 unique customer events (90% of global total) through account planning, one-to-many consulting, funded incentives,
infrastructure resource investment and content development.
• Fostered strategic relationships with top managed accounts on market penetration initiatives in key growth segments, resulting in over $2.5M incremental partner revenue. Led monthly marketing business reviews with Microsoft and partner executives. • Designed and launched viral marketing advergame, Are You Certifiable?, to promote Microsoft Technical Certification, reaching
400K customers from 214 countries who collectively have amassed over 8.5 years of continuous game play.
• Represented Microsoft at numerous industry conferences across North America. Selected to deliver marketing keynote address to 500 global partners at Microsoft’s Worldwide Partner Conference 2009.
Vendor Account Manager 2004 – 2007
• Responsible for strategic and operational management of $16.4M annual budget in support of Microsoft global supply chain. • Directed alignment of Microsoft business strategy with vendors to ensure a sustained platform for growth, capacity, quality, and
fiscal performance. Set strategic direction with global executives and executed strategy through regional account personnel. • Drove unconnected Microsoft organizations to utilize established global supply chain processes, resulting in over $950K cost
savings while expediting time-sensitive collateral to 40 countries in support of 320 live Microsoft launch events.
• Represented Microsoft in regular strategic business reviews with senior executives from a $1.6B global partner organization. • Developed business case analysis to realign product manufacturing to a royalty outsource model, resulting in a contribution
margin growth of $1.5M while freeing 1.6 headcount and eliminating a $1.7M inventory position.
• Directed aggressive lean management of $7.5M inventory across global distribution sites while ensuring maximum inventory turn efficiency and optimized stocking levels located to meet continually changing customer demand.
• Onboarded new manufacturing partner in Europe, Middle East, and Africa regions and performed frequent benchmarking of negotiated pricing, quality, and efficiency across manufacturing supply chain.
Customer & Partner Experience (CPE) Manager 2003 – 2004
• Elected to Server & Tools Division ($5.5B) Executive Diversity Council goaled to ensure recruitment, retention, and promotion strategies would result in a diverse leadership team and create growth opportunities for women and under-represented minorities. • Proposed process and culture shift towards a predictable and singular customer experience at all connection points along the end-
to-end customer experience from initial product assessment through purchase, deployment and support.
• Conceptualized various innovative programs such as CPE Guard, CPE Employee Recognition, and CPE Index & Scorecard that instilled customer-centric thinking across business functions while enabling the ability to quantify and measure CPE health index.
Ryan Nathaniel Danner – Page 2
Business Operations Manager 2000 – 2003
• Directed team of 3 consultants through analysis and implementation of an optimized global logistics modality alignment resulting in lean, just-in-time global inventories. Drove $2.2M savings over three years without impacting customer satisfaction.
• Designed system architecture for Resource and Project Management Tool to provide senior management real-time visibility into historical and forecast organizational resource deployments and capacity.
Finance Undergraduate Intern 1999 – 2000
• Performed complex financial and business model analyses using Excel, Access, SQL Server and Visual Basic. Designed revenue reporting applications and implemented Balanced Scorecard reporting solution for use by Microsoft division executives.
• Achieved two concurrent highest possible 5.0 performance review scores from Director of Finance and Operations.
CIVIL AIR PATROL, UNITED STATES AIR FORCE AUXILIARY Seattle, WA
Captain; Safety Officer (Former), Emergency Services Officer (Former) 2005 – Present
• Designed and implemented mission alert procedures that shortened response times to actual Search and Rescue / Disaster Relief emergency operations, ensuring flights airborne within 60 minutes of alert.
• Designed and led aircrew training exercises including ground and flight training and flight safety. Culminated in weekend exercise with 5 aircraft, full mission base operation, and 35 personnel, leading to 9 successfully qualified new aircrew members. • Received leadership commendations for aerial photography missions flown in 2008 U.S. Presidential Declared Natural Disaster.
LOCHSHIRE COMMUNITY HOME OWNERS ASSOCIATION (HOA) BOARD OF DIRECTORS Kirkland, WA
President of the Board of Directors, Treasury 2002 – 2006
• Managed P&L of $200K annual budget and $225K operating income. Leadership responsibilities included oversight of outsourced property management operations, homeowner relations, accounting, contracts and legal negotiations.
• Protected investments of 100 individual homeowners by leading HOA through 3-year, $10M construction defect lawsuit and remediation resulting in a 125% average appreciation of home values.
• Transitioned HOA from recurring net loss organization to a financially healthy organization, growing capital reserves from $6K to over $250K through ongoing cost reduction, investments and responsible fiscal management.
MERRILL LYNCH State College, PA
Financial Analyst & Research Intern 1998 – 2000
• Conducted detailed research and securities classification and created portfolio allocation and diversification probability models used by Private Client Group consultants managing $1M+ portfolios.
• Analyzed client portfolios for Vice President using Merrill Lynch proprietary software and comprehensive Excel models.
DANNER SUPPLY, INC. (Family Owned Retail and Wholesale Building Supply) Altoona, PA
Retail Manager 1988 – 1998
• Directed daily supervision of 15 full time staff, $2M warehouse inventory, and daily shipping and receiving operations. • Designed and led employee training program for company migration to computerized POS and inventory management system.
EDUCATION
KELLOGG SCHOOL OF MANAGEMENT, NORTHWESTERN UNIVERSITY Evanston, IL
Executive MBA 2012
THE PENNSYLVANIA STATE UNIVERSITY University Park, PA
BS, Finance with Distinction (3.7 Cumulative GPA / 3.8 Major GPA) 2000
HONORS AND ADDITIONAL INFORMATION
• Awards: Nominated to Microsoft’s Emerging Leaders Development Program; Microsoft Marketing Excellence Award for Customer Centricity 2010; Windows Server 2008 Ship Award; Nominated to Microsoft’s Management Excellence Conference; Microsoft Learning Operational Excellence Award; Microsoft Learning Outstanding Achievement Award; Microsoft Gold Star Bonus Award (Repeat Recipient); CAP Senior Emergency Services Qualification Badge; CAP Logistics Qualification Badge • Certifications: Kellogg Marketing @ Microsoft Program Certificate; Microsoft Office Master Certification (Access, Excel,
Word, PowerPoint, Outlook); Microsoft Certified Technical Specialist; Microsoft Sales Certification; FAA Private Airplane Pilot • Philanthropy: Kellogg Venture Community; Outdoors For All volunteer to enrich the quality of lives for children and adults with
disabilities; Volunteers in Bellevue Education System (VIBES) mentor to K-12 children in support of high academic achievement • Interests: Aerodynamics and aviation; avid outdoorsman; business incubation, consulting, private equity and venture capital.