• If there is no active chairperson, the system prompts the user to enter the chairperson password for the meeting. If the password is correct, the user becomes the chairperson. If the password is incorrect, the system prompts the user to retry two more times. If the password is still incorrect, the command fails and the system returns the user to the meeting.
2 To release chairperson control, dial *52. Only the chairperson uses this command. When activated, the chairperson becomes a regular conference participant allowing someone else to acquire chairperson control.
—End—
Conferee command summary
Table 36 "Conferee commands" (page 151)lists conference commands that a conferee can execute on the telephone set while the conference is in progress.
Table 36
Conferee commands
Conferee command Description
*7 Volume control.
*19 Self mute/unmute toggle.
*51 Acquire chairperson control.
*81 Voting: Yes, I agree.
*82 Voting: No, I disagree.
*83 Voting: I abstain.
*85 Question: I request a question.
*86 Question: I cancel my request for a question.
*99 Stop or start the initial conference music, which is possible only when the conferee is the first person joining the conference. The first entry stops it, the second entry starts it.
* Aborts current command.
** Start or stop the help menu.
TUI services
This sections describes TUI services that are used when there is no active conference.
Schedule a conference
When using the TUI scheduler, first enter the TUI user ID and password.
If a port is reserved for the TUI, only 31 ports are available for conference use. After scheduling a conference using the TUI, the BUI can be used to view, modify, or delete the conference.
The conference defined from the TUI has default attributes. Define the conference parameters, through the telephone keypad, at the prompts of a guided voice menu. The ICB plays messages when an error is made.
Note: There are up to seven minutes to schedule a conference with the TUI. After seven minutes, the ICB sends a voice message indicating that the allotted time is over. The ICB then disconnects the call.
The ICB sets up the following default attributes:
• entry and exit by name
• no custom greeting
• no conference expansion
• no name for the name of the conference
• no name for the name of the chairperson
To schedule a conference through the TUI, follow the steps inProcedure 21
"Use the TUI to schedule a conference" (page 152).
Procedure 21
Use the TUI to schedule a conference Step Action
1 Dial the TUI DN.
2 At the prompt, enter your TUI user ID.
3 At the prompt, enter your password (6 digits).
4 At the prompt, enter the date and time of the conference (optional).
The default is the current day and time.
5 At the prompt, enter the duration of the conference.
6 At the prompt, enter the number of ports required for the conference.
7 At the prompt, enter the Conferee DN (optional).
If a DN is not entered, the ICB card generates one. The ICB card determines the Chairperson DN automatically.
8 At the prompt, enter the password length (optional).
TUI services 153
9 At the prompt, enter the language (optional).
After entering all conference parameters, the ICB requests you to confirm the reservation.
Note: If configured, the web server sends a confirmation E-mail.
—End—
Record a brandline greeting
The TUI can be used to record the customized brandline greeting when an administrator TUI password is used for the login. Procedure 22 "Use a brandline greeting" (page 153)shows how to use this feature.
Note: Although the greeting can be recorded in any language, the TUI instructions are in English only.
Procedure 22
Use a brandline greeting Step Action
1 Dial the TUI DN. Enter your TUI administrator ID and password.
The system responds with a menu and steps through how to operate the feature.
2 The chairperson must activate the brandline greeting from the BUI.
—End—
The maximum length of the greeting is 10 seconds. The system plays greetings to conference participants in the following order:
1. Initial greeting
a. ICB factory greeting - "Welcome to the conference call."
b. Brandline greeting - "Welcome to Company XYZ’s conference call."
This greeting replaces the factory greeting.
2. Conference-specific greeting - "This is department 201’s weekly meeting."
In this example, when participants call they hear: "Welcome to Company XYZ’s conference call. This is department 201’s weekly meeting."
Note: Dual-card meetings use the brandline of the primary card, so that all participants hear the same greeting.
Record a conference-specific greeting
Conference-specific greeting operation is similar to brandline greetings, except that they can be recorded by users or administrators. The maximum length is configured by an administrator up to 10 seconds. The system deletes the voice file at the end of the conference and it cannot be used for other conferences. Follow the steps inProcedure 23 "Configure a conference-specific greeting" (page 154)to configure a conference-specific greeting.
Procedure 23
Configure a conference-specific greeting Step Action
1 Dial the TUI DN. Enter your TUI user or administrator ID and password.
The system provides a menu with various options.
2 Operational steps are as follows:
a. When scheduling a meeting, the system provides a reference number which uniquely identifies the meeting. The system displays this reference number in the BUI and in the confirmation E-mail.
b. After scheduling the meeting, dial the TUI Services DN, enter login data, and select "Record customer greeting" from the voice menu.
The system prompts you to enter the reference number to identify the meeting.
c. Enter the number received in step a.
The system repeats the number and prompts the user to confirm it or re-enter it.
d. Confirm or re-enter the number.
The system provides a menu for recording the greeting similar to that used for the brandline greeting.
—End—
After recording the greeting, it can be later verified, re-recorded, or deleted.
Meeting details displayed in the BUI indicate whether or not a greeting exists.
TUI services 155
This feature also applies to always-on conferences. However, for always-on conferences, only the administrator can record the conference-specific greeting.
A greeting recorded for a conference that is part of a recurrent chain applies to occurrences following that conference.
In dual-card meetings, the user or administrator records the custom greeting to the primary card. The system automatically copies it to the secondary card, so that all callers hear the same greeting.
157