Madre afectiva

Development of this report was led by a scientific team from Health Quality Ontario (HQO) including Ben Chan, Rebecca Comrie, Michelle Rey and a health system reporting/methodologist/ communications team from HQO that included Maggie Chen, James Elliott, Ryan Emond, Juliana French, Wissam Haj-Ali, Capri Housiaux, Saurabh Ingale, Hui Jia, Zahra Jiwa, Ja Young Kim, Jonathan Lam, Katherine McLaughlin, Ryan Monte, Natalie Sibille, Stephanie Soo, Naira Yeritsyan, Ann Elise Chen, Suzanne Dugard, and Nilam Kassam. Analyses were also provided by Astrid Guttmann (ICES), Minnie Ho (ICES), and Jun Guan (ICES) from the Institute for Clinical Evaluative Sciences (ICES).

Health Quality Ontario acknowledges and thanks the many dedicated individuals who contributed to this report, including:

• Senior Research and Methodological Advisor, Jeff Poss. • HQO’s Performance Measurement Peer Review Panel, a group

of research and measurement experts from around the province who provided advice on all quantitative research and analysis: Alan Forster, Andrea Gruneir, Andrew Costa, Angie Heydon, Ann Sprague, Anne Stephens, Anne Wojtak, Arlene Bierman, Astrid Guttman, Beth Thesis, Cam Mustard, Chaim Bell, Charlotte Moore, Chris Perlman, Christine Chan, Claudia Zanchetta, Dan Purdham, Dan Silaghy, Doug Sider, Elaine Meertens, Elizabeth Lin, Eugene Wen, Farrah Hirji, Gillian Hawker, Hakim Lakhani, Howard Ovens, James Edney, Jamie Read, Jean-Frederic Levesque, Jeff Poss, Jeffrey S. Hoch, Jerry Hurley, Jim Waddel, Joanne Hader, Jon Irish, Julian Doranowski, Kevin Empey, Lena Cuthbertson, Liudmila Husak, Loraine Marrett, Lori Lord, Lou Reidel, Mari Teitelbaum, Marilyn Booth, Mark Walker, Martha Murray, Michael Murray, Ori Rotstein, Paul Kurdyak, Paula Rochon, Peggie Willett, Penny Ascroft, Peter Nord, Phil Hooper, Phyllis Hymmen, Rebecca Anas, Rick Glazier, Rolf Sebaldt, Ross Baker, Roxana Raut, Ryan Wood, Sarena Weil, Simon Hagens, Sudha Kutty, Sue VanderBent, Walter Wodchis, and Ximena Camacho.

• The following organizations, which provided reviews or data for the report: BORN Ontario, Cardiac Care Network of Ontario, Institute for Clinical Evaluative Sciences, Canadian Institute for Health Information, Cancer Care Ontario, College of Nurses of Ontario, College of Physicians and Surgeons of Ontario, Commonwealth Fund, Ministry of Health and Long-Term Care , Ontario Ministry of Training, Colleges and Universities, Ontario Association of Community Care Access Centres, HIMSS Analytics, NRC Picker, Ontario Agency for Health Protection and Promotion (OAHPP), Ontario HIV Epidemiologic Monitoring Unit, Ontario Hospital Association, Ontario MD, Ontario Physician Human Resources Data Centre, Ontario Public Health Laboratories, Public Health Ontario, Organization for Economic Co-operation and Development, Statistics Canada, and the Workplace Safety and Insurance Board.

• Leaders and staff from the following organizations who pro- vided information for the success stories: Northumberland Hills Hospital, London Health Science Centre, Byron Family Medical Centre, Victoria Family Medical Centre, London Family Health Team, Credit Valley Family Health Team, Ross Memorial Hospi- tal, Southlake Regional Health Centre, Huron Community Family Health Team, St. Joseph’s Family Medical Centre – London, South East CCAC, Central West CCAC, Trillium Village Manor. • Staff at multiple divisions and branches of the Ministry of

Health and Long-Term Care for supplying data and background information and verifying facts.

• Heather Blumenthal, Marie Guney and the Centre for Effective Practice who were instrumental in writing the report.

72 SECTION 15 • Members of Health Quality Ontario

15 Members of Health Quality Ontario

Board

Lyn McLeod (Newmarket)

Chair, Health Quality Ontario

Member, Audit & Resources Committee (ex-officio)

Member, Governance and Nominating Committee (ex-officio) Member, Management and Resources Committee (ex-officio)

Gilbert Sharpe (Toronto)

Chair, Management and Resources Committee

Richard Alvarez (Toronto)

Chair, Governance and Nominating Committee

Dr. Andy Molino (Ottawa)

Chair, Audit & Resources Committee

Member, Management and Resources Committee

Dr. Tazim Virani (Toronto)

Member, Governance and Nominating Committee

Dr. André Hurtubise (New Liskeard)

Member, Audit & Resources Committee

Member, Governance and Nominating Committee

Faith Donald (Toronto)

Member, Audit & Resources Committee

Bob Gardner (Toronto) Marie E. Fortier (Toronto)

Member, Governance and Nominating Committee

Jeremy M. Grimshaw (Toronto)

Biographies are posted at http://www.hqontario.ca/en/governance.html. ManageMent

Dr. Ben Chan

President & Chief Executive Officer

Nizar Ladak

Executive Vice President & Chief Operating Officer

Dr. Les Levin

Vice President, Evidence Development & Standards

Mandate

Health Quality Ontario (HQO) is a government agency, created under the Commitment to the Future of Medicare Act on September 12, 2005.

In June 2008, the Ontario government tasked Health Quality Ontario with measuring and reporting to the public on the quality of long- term care and resident satisfaction. In December 2008, Health Quality Ontario was tasked with measuring and reporting to the public on the quality of home care services and client satisfaction with these services.

On June 8, 2010, The Excellent Care for All Act was passed in the legislature expanding Health Quality Ontario’s role and mandate. The functions of Health Quality Ontario are:

(a) to monitor and report to the people of Ontario on, (i) access to publicly funded health services,

(ii) health human resources in publicly funded health services, (iii) consumer and population health status, and

(iv) health system outcomes;

(b) to support continuous quality improvement;

(c) to promote health care that is supported by the best available scientific evidence by,

(i) making recommendations to health care organizations and other entities on standards of care in the health system, based on or respecting clinical practice guidelines and protocols, and

(ii) making recommendations, based on evidence and with consideration of the recommendations in subclause (i), to the Minister concerning the Government of Ontario’s provision of funding for health care services and medical devices

Section 5 of the Act requires Health Quality Ontario to deliver a yearly report to the Minister on the state of the health system in Ontario, and any other reports required by the Minister.

Health Quality Ontario