MAQUINARIA PARA EL MOVIMIENTO DE TIERRAS

In order to achieve behavioural change and consequently modify behaviour and culture in the workplace there are a number of key issues that need to be addressed.

 All such programmes essentially require:

▪ Signicant workforce participation.

Without a buy in from those whose behaviours are in question then change is more likely to be resisted.

▪ Identication / target unsafe behaviours.

By careful analysis of accident and incident data the behaviours which contribute the most to poor performance can be identied. These behaviours along with solutions can then be agreed with the workforce/ representatives and targets set for modication.

▪ Observed behaviours.

Behaviour in the workplace can be recorded and the real actions of individuals identied. The participation of the workforce in the observation process is another useful in

involving them in the behaviour modication programme and can assist with achieving buy in to the programme. The data gathered can be extremely powerful and useful in modifying the systems, e.g. SSOW, to ensure that the desired or modied behaviour can actually take place.

▪ Data based decision making.

The data gathered is then used to inform the decision making in terms of reinforcing the desired behaviours and ongoing observations can be used to plot the change in behaviour patterns.

▪ Intervention.

Where behaviour is not inuenced then an intervention strategy may be required to ensure that the desired outcomes are achieved. These planned interventions can take the form of brieng sessions, both formal and informal as well specic training in the skills and knowledge required to perform to the required standard and in the desired way.

▪ Performance monitoring and feedback.

Feedback and effective communication is a key element of any behavioural initiative. Feedback can take place in a variety of forms including placing of charts providing data in the workplace, meetings, bulletins, specic feedback to individuals at the time of observations, etc. This system allows for continuous monitoring of the modication programme and subsequent target setting to continually improve.

 A behaviour modication programme can be used in conjunction with a climate or culture measuring tool as discussed earlier. Indeed the results may provide a tangible shift in culture in the organisation over time which can be measured.

Conclusions

Behaviour modication is not an alternative to a rigorously applied conventional safety management system. Sound engineering and systems should be in place before attempting to use behaviour modication programmes to further improve performance.

Research evidence and practical experience show that signicant improvements in safety performance can be achieved by implementing appropriate behaviour interventions.

Behaviour modication is unlikely to be successful unless the job, environment and organisational factors are also considered. This will require behaviour change at all levels of the organisation, not just at the workplace.

There is also evidence that appropriate behaviour interventions can improve other aspects of performance as well as safety.

Good intervention tools which work at one location may fail at another location.

The suitability of a behaviour intervention tool is inuenced by the existing maturity of the organisation.

 A Safety Culture Maturity Model has been developed to provide a framework to assist companies establish their current level of maturity and identify the appropriate actions required to move to the next level of maturity.

Behaviours and human factors are widely recognised as having an important effect on incident and accident causation and incident and accident prevention.

The idea of behavioural safety is that a model is used to assist the employer through the process of identifying behavioural issues, developing action plans, implementing corrective actions, and evaluating the effectiveness of the change process.

Behavioural approaches to safety management should not be seen as the panacea for all safety problems.

Behaviour modication programme is a range of techniques designed to encourage or discourage a limited set of predetermined behaviours.

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