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1.2. Motivación y antecedentes.
Designing the user interface is one of the most important tasks of system design, as the user interface shapes the experience of the user with the system. The user interface should shield the user from the complexity of the computing system underneath and make the overall experience rewarding. If the user interface is too complex the users may be put off due to a steep learning curve and amount of time taken to complete functions.
For a production management system, a simple and intuitive user interface is quite important due to the following reasons:
• Busy nature of construction professionals, especially due to a highly
dynamic site environment and significant amount of information they have to deal with.
• Varying ICT skills as literacy (as such and also in terms of the
familiarisation with computer systems) remains uneven in the industry.
• Highly complex systems may add to the variability of the process and
have a negative impact of productivity, which will lead to its failure.
As a result, importance was placed on making the system simple and intuitive to use. The following process was followed while designing the user interface.
5.3.1.1 General User Interface
As the VisiLean system used an external BIM platform to link the product model (BIM) to the Lean Process, there were three possibilities. The first option was to have VisiLean as a plugin by building an external interface that will integrate with the BIM application. The second option was to build a self containing application that will access the product model (BIM) through an API (Application Programming Interface). Finally, the third option to build a product model visualisation interface (i.e. a BIM visualisation platform) from scratch. Here, to ensure simplicity and reduce the number of different interfaces (and windows) a user will have to deal with, it was decided that a self-‐contained application that accesses the BIM through an API was the best option.
Also, to minimise having windows that pop-‐up to support various system functions, a tabbed interface was chosen, with each collaborative planning
function namely phase, look-‐ahead and weekly will have a tab of its own along with the general administration and reporting functions. This will ensure uniformity in the user interface and improve the system workflow.
As the VisiLean system deploys a highly visual interface, the icons are also designed in a visual way so that the meaning of each icon becomes obvious by looking at it. For example, the equipment icon has a picture of a crane to provide a immediate visual feedback to the user. Also, in VisiLean colours are used to indicate the status of the task, activity or a phase. For example, in either the planning or BIM application the colour coding of a production item has the following meaning:
• Red depicts the production item as “not ready” • Light Green, means it is ready for execution • Dark Green – it is complete
• Blue – It is under process
• Yellow – work has stopped
When designing VisiLean, it was considered that a “Master-‐Detail” interface would be deployed, i.e. when a user makes a top level selection (for example the name of the project, a particular organisation, or a system user), relevant details will be displayed either at the bottom of the screen or on the right side, depending on the context. This makes it easier to navigate the system and access information, compared to the method where a new window is opened each time user wants to view the details of a certain item.
5.3.1.2 Process and Product Management in the same application window
One of the main considerations while devising the new production management system was the integration between the product and process management aspects. If these two representations are in two separate windows or in separate applications, it would not serve the original purpose of the application. Hence, it was decided that the main application would be split in two sections, where the product model (i.e. BIM) would be located on the right side, and the lean production management features would be situated on the left of the application.
Further details of the integration and visual feedback are provided in subsequent paragraphs.
5.3.1.3 Deploying a status window at the bottom
It is considered good practice to provide users, feedback about the actions they perform in the system; however, this should be done in a discreet and non-‐ intrusive way so that it doesn’t interfere with the main functions of the system. For this reason, a status bar has been designed, which is positioned at the bottom of the screen and provides feedback on user actions such as:
• The selected object (i.e. a project, a task etc.)
• Status of the last performed action (did it succeed, etc.) • Progress bar, if there is an on-‐going process.
5.3.1.4 Familiar planning interface (to match leading planning applications)
As the VisiLean application is a production management application that implements collaborative planning features, there is a significant emphasis on planning and scheduling activities in the system. The collaborative planning functions extend the traditional Master Planning activities (such as the CPM), where applications such as Microsoft Project™ and Oracle Primavera Project Planner™ are used extensively within the industry. It was considered that while designing the planning and scheduling activities, the familiar planning interface should be deployed with additional features (such as constraints analysis and integration with BIM). By doing so, the users will quickly familiarise themselves with the activities and focus directly on the new features such as constraints analysis and BIM, hence reducing the time associated in learning a new system.
5.3.1.5 Touch friendly
With the developments in the mobile computing sector, especially with the devices such as tablets and smart phones, screens with multi-‐touch capabilities are becoming increasingly popular. Many such devices now offer functionalities such as “pinch to zoom in or zoom out”, rotating the picture or other screen artefact (such as a map) with two fingers, etc. Also, selecting and manipulating items with fingers rather than using the traditional keyboard and mouse is becoming commonplace for computer users.
As the newly designed production management system is intended to be used on the construction site where a computing skills of workers could vary greatly, it was considered that the system should be touch friendly. However, as initially the system will be deployed using a traditional computing platform (rather than a mobile platform), it was envisaged that a combination of traditional and touch friendly methods should be used. This would be achieved by using a system on a large screen such as a 42” plasma or LCD/LED screen and using a touch overlay. In VisiLean, the touch friendly features are also available on the BIM window where it is possible to Zoom, Select, Pan or Tilt the model using fingers.
In terms of the further development of planned mobile interfaces with VisiLean system, it is envisaged that an improved touch interface will be deployed that will enable multi-‐touch capabilities in the planning window and deploy features such as electronic Post-‐It™ notes, where each task is represented using a note and users can move these around during planning/scheduling sessions to change their sequence and immediately get a feedback of the change, similar to the manual collaborative planning exercise.