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Necessitats i preferències de les famílies

3. QUÈ DIUEN LES FAMÍLIES?

3.4. Necessitats i preferències de les famílies

In April 2011, the European Parliament and the Council issued a new Common Provisions Regulation specifying harmonised conditions for the marketing of construction products. The Regulation permits product marketing within the European Union in the transition period, i.e. until June 30th 2013, pursuant to existing national regulations implementing Directive 89/106/EEC on construction products. In accordance with Art. 4 of the Construction Products Act of April 16th 2004 (Dz.U. No. 92, item 881), a construction product may be placed on the market if it is suitable for use in construction works in line with its functional properties and intended use. In practise, this means that its functional properties are such that properly designed and constructed buildings in which it is to be permanently applied would meet basic standards.

LOTOS Asfalt manufactures construction materials which include such product groups as paving grade bitumens,

modified bitumens, bituminous emulsions and waterproofing materials. The manufacturer is required to provide full product information for each product classified into a given group. Construction product information, along with appropriate product marking, either with the CE mark (if the manufacturer declares that the product conforms with the

EU’s harmonised standard) or the Polish ‘B’ building mark (if the manufacturer declares that the product has obtained a Polish technical approval), is particularly important. Mandatory submission of product-related information is required for over 98% of the total volume of products sold by LOTOS Asfalt.

Next to the required marking, the documents supplied with each delivery of the product being sold provide the following information:

The address of the manufacturer and the location where the product was manufactured,

The product’s name and grade/class based on the technical specifications, as well as its trade name, The number and publication date of the Polish standard or technical approval that the product conforms to, The number and issue date of the national declaration of conformity,

The name of the certifying body.

In addition, although petroleum bitumens are not listed among hazardous substances, bitumen products manufactured by LOTOS Asfalt are sold with the Information Sheet for substances or admixtures for which a Safety Data Sheet is not required.

Extent of the product and service information required by LOTOS Asfalt’s internal procedures: Yes

Source of the product or service’s components x

Content, particularly substances that might have an environmental or social impact x

Safe use of the product or service x

Environmental/social impact of the product’s disposal x

Other:

Potential hazards of the product’s use,

Details required by technical specifications (harmonised standards, approvals) to be included in the information supplied with the product,

Marking/labelling based on legal requirements (building law).

x

In the reporting period, LOTOS Asfalt identified no incidents of non-compliance with the regulations and voluntarily applied procedures concerning product markings and provision of information on products and services.

In the course of its operations, LOTOS Kolej complies with regulations concerning international carriage of dangerous

goods by rail (RID). The classification of dangerous goods consists in assigning a given material or product to the appropriate hazard class and packaging group, as well as specifying the good’s identification number (UN number), hazard identifier and classification code. The hazard class is determined from the characteristics of the major hazard posed by a given hazardous product, in line with the classification criteria of a given class.

Hazardous goods are products and materials which – given their physical, chemical or biological properties – pose a potential threat to human health or life, the natural environment or property if not properly handled in transport, or in cases of failure or accidents.

Consignors of hazardous goods are obliged to place orange-coloured information plates on each side of the rail cars carrying such goods. The obligation to place information plates also applies to empty, unclean rail cars and containers in which hazardous substances had been carried. In the case of the LOTOS Group’s products, LOTOS Kolej is responsible for the proper marking of rail cars.

LOTOS Oil provides information on its products in product

sheets and through various other communication channels. Product characteristics are confirmed by Quality Certificates and their intended uses are specified in Technical

Requirements. A more comprehensive version of the

Technical Requirements is the Product Data Sheet, which is used for marketing purposes. Some lubricants and oils are deemed hazardous to the environment or even toxic. Therefore, it is required by law that they are classified and labelled. Approximately 22% of the company’s products bear special labelling.

Source: In-house analysis based on data from the Railway Transport Authority (Urząd Transportu Kolejowego).

m illio n t on ne s

Share of dangerous goods in the total cargo carried by LOTOS Kolej (million tonnes)

5.9

6.6

6.3

Share of RID – dangerous goods

Volume of dangerous goods subject to RID

2010 2011 2012 50% 55% 60% 65% 70% 5.0 5.5 6.0 6.5 7.0

The most extensive documents comprehensively addressing these issues are Safety Data Sheets or Product Information Sheets (for non-hazardous products), which are required under the REACH Regulation. Manufacturers of chemical substances and mixtures are required to pass these documents down the supply chain and register their products with the European Chemicals Agency (ECHA). LOTOS Oil receives Safety Data Sheets from its sub-suppliers, as well as develops and updates its own SDSs. Thanks to the provision of consistent registration numbers for hazardous

substances registered with the ECHA, customers can access full information on a given product, including its effect on the environment and human health.

Guidelines on how to safely use and handle hazardous substances are also included in the Safety Data Sheets. In addition, labels on packaged products include pictograms providing information about the risks posed by the product. As required by law, lubricants manufactured by the company which are no longer fit for use are collected for disposal or treatment.

Extent of the product and service information required by LOTOS Oil’s internal procedures: Yes

Source of the product or service’s components. x

Content, particularly substances that might have an environmental or social impact. x

Safe use of the product or service. x

Disposal of the product and environmental/social impact x

Other:

Potential hazards of the product’s use,

Details required by technical specifications (harmonised standards, approvals) to be included in the information supplied with the product,

Marking/labelling based on legal requirements.

x

In 2012, LOTOS Oil identified no incidents of non-compliance with the regulations and voluntarily applied procedures concerning marking and provision of information on products and services.

LOTOS Paliwa ensures access to information on the impact of products on consumers’ health and safety in compliance

with the requirements specified by applicable laws and internal procedures stipulating the provision of such information. As regards retail sales, information concerning the properties of the fuels sold by the company is provided at the

customer’s request in the form of Safety Data Sheets for dangerous substances. Service station dealers are required to provide, at the customer’s request, Safety Data Sheets for hazardous goods available from their stations.

Extent of the product and service information required by LOTOS Paliwa’s internal procedures: Yes

Source of the product or service components. within the LOTOS Group

Content, particularly substances that might have an environmental or social impact x

Safe use of the product or service x

Environmental/social impact of the product’s disposal x

Other:

Identification of hazards, procedure for inadvertent environmental release, transport information.

x

In 2012, LOTOS Paliwa identified no incidents of non-compliance with the regulations and voluntary codes concerning labelling and information on fuels and non-fuel products.

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